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#lma10

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Transcript from March 9, 2010 to March 13, 2010

All times are Pacific Time
 
March 11, 2010
5:39 pm nancymyrland: RT @JDTwitt: China & India #LMA10 #growth
5:39 pm lalaland999: I'm ready for networking (& food). #LMA10
5:39 pm JDTwitt: I'm going to rebrand myself as a 28-yr-old Asian woman and then I'm going to law school #LMA10
5:39 pm HubbardOne: Midsize firm able to re-orient practices to meet changing needs of clients. Smaller firms able to be more nimble.#lma10
5:39 pm nancymyrland: RT @lydiabednerik: #LMA10 Peter says we need to be more multicultural as a profession and open to emerging global markets
5:40 pm LindsayGriffith: Andrew - we're in a u-shape recession, not v-shape. Full recovery by 2012, not sooner #LMA10
5:40 pm gostlund: LOL #LMA10 is happening at Hyatt Regency Denver, we have the Grand Hyatt... (and several Hyatt Place) There's nothing I can do...
5:40 pm gaillamarche: RT @lydiabednerik: #LMA10 Peter says we need to be more multicultural as a profession and open to emerging global markets
5:40 pm JDTwitt: Smaller firms can expand by industry domestically, because they are more nimble #LMA10 (via @LindsayGriffith)
5:40 pm gaillamarche: RT @chelseylambert: RT @JDTwitt: Poptech.org - check it out #LMA10
5:41 pm nancymyrland: #LMA10 Yes, talking @garyvee here at the LMA conference! Music to my Social Media ears! :-)
5:41 pm annawhitworth: well done, congrats to all honored at #lma10 @HubbardOne @Bingham McCutchen wins for firm brochure #lma10
5:41 pm jeffrey_brandt: RT lol @LarryBodine: There Is a DNA defect in lawyers to get them marching in the same direction -- Bruce McLean chair of Akin Gump #LMA10
5:41 pm nancymyrland: #LMA10 Firms need to adopt low-cost, high value communication vehicles.
5:42 pm JDTwitt: You can change an industry by understanding how content flows today. Amen to that. #LMA10
5:42 pm lalaland999: Social media "stars" are "bubbling up" in every industry. Law firms should follow suit; translate & market to China & India #lma10
5:42 pm rebeccawissler: RT @LindsayGriffith: Smaller firms can expand by industry domestically, because they are more nimble #LMA10 http://myloc.me/4H0e9
5:43 pm gaillamarche: @garyvee gets shout out for outstanding marketing example from Andy Zolli #LMA10
5:43 pm alinwagnerlahmy: 20 minutes til my next Connected Redesign feedback session - going to check out the #LMA floors #lma10
5:43 pm nancymyrland: RT @lalaland999: Social media "stars" are "bubbling up" in every industry. Law firms should follow suit... #lma10
5:43 pm JDSupra: You can change an industry by understanding how content flows today. Amen to that. #LMA10 (via @JDTwitt) opportunity in age of info
5:43 pm ACI_C5marketing: Thank you everyone for live Tweeting #LMA10!
5:43 pm melaniegreen: RT @LarryBodine: There Is a DNA defect in lawyers to get them marching in the same direction -- Bruce McLean chair of Akin Gump #LMA10
5:44 pm ezralevant: A leftist PR stunt paid for by clients. Looks foolish after #climategate RT @CanLawMag #LMA10 StikemanElliott 1st Cdn firm 2b carbon neutral
5:44 pm LindsayGriffith: So true - I've bought into that for years! RT @nancymyrland: #LMA10 Firms need to adopt low-cost, high value communication vehicles.
5:45 pm moebes123: RT @melaniegreen: RT @LarryBodine: There Is a DNA defect in lawyers to get them marching in the same direction -- Bruce McLean chair of Akin Gump #LMA10
5:45 pm JDTwitt: @garyvee gets shout out for outstanding marketing example from Andy Zolli #LMA10 (via @gaillamarche)
5:45 pm jeffrey_brandt: @melaniegreen @LarryBodine I thought the genetic defect was in those of us who work for lawyers! :) #LMA10
5:45 pm nancymyrland: Important! #LMA10 Build competency in these new tools now so you don't lost the first mover advantage of using them.
5:45 pm alinwagnerlahmy: RT @KristinTurnak: #LMA10 Keynote Panel Discussion...Law firms should look for success in unusual places #LMA
5:46 pm nancymyrland: :-) RT @ACI_C5marketing: Thank you everyone for live Tweeting #LMA10!
5:46 pm kevinokeefe: Yes, for folks asking, I am here in Denver at #lma10
5:46 pm JDSupra: #LMA10 Firms need to adopt low-cost, high value communication vehicles. (via @NancyMyrland)
5:47 pm LindsayGriffith: Answer - give your clients a hug. I always hug MY clients! But only if culturally appropriate. #LMA10
5:47 pm lalaland999: What's with all the hugging talk? I'm all for hugging, but... #LMA10
5:47 pm nancymyrland: #LMA10 Go talk 2 ur client...how can we help u solve your problems, not how can the client help firms w/their problems.
5:47 pm gaillamarche: competition bigger give your client a hug #LMA10
5:48 pm LindsayGriffith: Those who don't understand Twitter & facebook need to know that in future, decision makers will rely more on social media #LMA10
5:48 pm lalaland999: Old gens have a hard time understanding networks #LMA10 b/c what they've always done has worked until now
5:48 pm nancymyrland: #LMA10 Bruce McLean, Chair, Akin Gump, I am available to help walk you through a bit of Social Media education! ;-)
5:49 pm LindsayGriffith: Peter thinks blogs are a powerful tool for positioning - either you position yourself or the market positions you - true! #LMA10
5:49 pm nancymyrland: Social Media is important! #LMA10 In a free market, either you position yourself, or the market positions you. --Peter
5:50 pm LindsayGriffith: Peter thinks blogs are a pwlowerfil tool for positioning / either you position yourself or the market positions you #LMA10
5:50 pm HubbardOne: 250 tweets per minute here. Very cool. #lma10
5:50 pm nancymyrland: #LMA10 We Tweeters are Tweeting at a rate of 250 per minute! Social Media
5:51 pm JDSupra: In a free market, position yourself - or the market positions you. These SM tools help. #LMA10 agreed, good final word
5:51 pm BizLawToday: RT @nancymyrland: Social Media is important! #LMA10 In a free market, either you position yourself, or the market positions you. --Peter
5:51 pm alinwagnerlahmy: RT @nancymyrland: Social Media is important! #LMA10 In a free market, either you position yourself, or the market positions you. --Peter
5:51 pm brallen: folks are tweeting at annual legal marketing assoc gathering... interesting thread to follow #LMA10
5:52 pm alinwagnerlahmy: RT @LindsayGriffith: Those who don't understand Twitter & facebook need to know that in future, decision makers will rely more on social media #LMA10
5:53 pm alinwagnerlahmy: Some really great insights from #lma10 tweeps - wish I could be in the social media sessions
5:54 pm 2BlueStarMom: RT @ezralevant: A leftist PR stunt paid for by clients. Looks foolish after #climategate RT @CanLawMag #LMA10 StikemanElliott 1st Cdn firm 2b carbon neutral
5:55 pm graemehein: Resource companies and their banks need to fire Stikemans RT @CanLawMag #LMA10 StikemanElliott 1st Cdn firm 2b carbon neutral
5:57 pm lexisnexis: RT @alinwagnerlahmy: Just finished a Martindale Connected Redesign Feedback session, now I am even more excited for next ones #LMA10 #MHCO
5:57 pm LeighGeorge: Target! RT @NancyMyrland: RT @LindsayGriffith: Getting more specific in your marketing can be more economic, also using social media #LMA10
5:58 pm lexisnexis: RT @alinwagnerlahmy: Some really great insights from #lma10 tweeps - wish I could be in the social media sessions
5:59 pm fredabramson: RT @LindsayGriffith: Blogs are a powerful tool for positioning - either you position yourself or the market positions you #LMA10
6:00 pm rebeccawissler: Does anyone else wish our name tags included city and state? I do. #lma10 http://myloc.me/4H1xX
6:02 pm RenMedia: RT @lalaland999: Social media stars are bubbling up in every industry. Law firms should follow; translate & market to China & India #lma10
6:04 pm tjeong: agreed. But whose job is that in a firm? Lawyers or marketing department? #LMA10 Blogs are a powerful tool for positioning
6:05 pm katescoptur: Getting ready for breakout session 1 today... "Wear Shoes That Match..." w/ Joshua Peck from Duane Morris LLP #lma10
6:06 pm david_bilinsky: RT @fredabramson: RT @LindsayGriffith: Blogs are a powerful tool for positioning either U position yourself or the market positions U #LMA10
6:07 pm david_bilinsky: RT @lalaland999: Old gens have a hard time understanding networks #LMA10 b/c what they've always done has worked until now
6:13 pm proinsure: RT @david_bilinsky: RT @JeffreyMorganCA: Smaller firms may not have the budget so they can use more tools like social media to level playing field #lma10
6:16 pm mbeese: #lma10 experience: consistent, custom and creative will distinguish law firm brand. Not all marcom.
6:16 pm nancymyrland: #LMA10 I'm in the Business Development track now. This session is Transitioning from a Marketing to a Business Development Mindset
6:18 pm rainmkrfitness: #LMAsocial What's the main reason CCs use online networks? Come find out at the 2:30 Thurs LMA session w Darryl, John and John #LMA10
6:18 pm melaniegreen: Harris Berenson, Asst VP and GC of Liberty Mutual Property talking about relationships btwn inhouse & outside counsel. #LMA10
6:18 pm mbeese: #lma10 if experience is differenciator, does your law firm have leasership to pull it off?
6:18 pm TikitTFB: Listening to Simon Elven, Head of CRM at Tikit, introducing one of the breakout sessions at #LMA10.
6:19 pm nancymyrland: #LMA10 Catherine Macdonagh with LSSO is the sponsor of this session. LSSO is the Legal Sales & Service Organization for law firms.
6:19 pm melaniegreen: Why are we here? To help our businesses make money. There is no shame in that. It's business. -- Berenson #LMA10
6:19 pm gaillamarche: Transitioning from a Marketing to a Business Developmemt Mindset #LMA10
6:19 pm GinaRubel: Josh Peck from Duane Morris up now at #LMA10 on Wear Shoes that Match and 7 Other Things I've Learned Working with Lawyers in 25 Years
6:20 pm melaniegreen: LOL! RT @jeffrey_brandt: @melaniegreen @LarryBodine I thought the genetic defect was in those of us who work for lawyers! :) #LMA10
6:20 pm nanther: @LeighGeorge For some reason I thought you were at #LMA10. Glad you're not, so you can enjoy the weather!
6:20 pm nancymyrland: #LMA10 Our Bus Dev panelists are Jose Cunningham, Chief Mktg & Bus Devt Officer, Crowell & Morring; Anne Malloy Tucker, CMO, Goodwin Procter
6:20 pm melaniegreen: Finally met @marcthollander live & in person during the break! Looking fwd to catching up more at lunch break. #LMA10
6:20 pm HubbardOne: Transitioning from Marketing to a Business Development Mindset session is standing room only. Great turnout. #lma10
6:21 pm lalaland999: Our panelist just said "axed," as in "asked" :) #LMA10 @tcorcoran told me to tweet that
6:21 pm GinaRubel: PR Lesson 1: PR folks are just like the rest of the marketing department yet there are differentiating factors - PR & Mkt must align #LMA10
6:21 pm stephaniethum: Without you driving the client team process bus, it's not gonna happen (client team success). #LMA10
6:22 pm lancegodard: I'm in Track 2, "Marketing to Biz Dev Mindset" but ha've outsourced my tweets to @lalaland999 so watch her feed.... #LMA10
6:23 pm gaillamarche: @larrybodine great to finally meet you! #LMA10
6:23 pm GinaRubel: PR messages and marketing messages need to integrate and be aligned at all times to support business development #LMA10
6:24 pm nancymyrland: RT @melaniegreen: Why are we here? To help our businesses make money. There is no shame in that. It's business. -- Berenson #LMA10
6:24 pm melaniegreen: Session to cover: developing, maintaining and maximizing inside/outside counsel relationship. #LMA10
6:24 pm heathermilligan: Transitioning to a BD culture is standing room only. Even the front row is filled. #lma10
6:24 pm rebeccawissler: Anne malloy tucker: when things are good, branding and positioning are good. NOW: revenue growth is paramount. #lma10
6:25 pm heathermilligan: RT @lalaland999: Our panelist just said "axed," as in "asked" :) #LMA10 @tcorcoran told me to tweet that
6:25 pm LegalBizDev: I wish I was with my legal marketing and business development peers in Denver at #LMA10. Instead planning for the start of our fiscal year.
6:26 pm melaniegreen: Berenson - just gave his disclaimers to check off lawyer duty "these are my thoughts, not my company's" lol! #LMA10
6:26 pm gaillamarche: SRO this session #LMA10
6:26 pm CanLawMag: #LMA10 Transitioning from Mktg to Biz Dev mindset - is it divergence? Convergence? Presenters Jose Cunningham and Anne Malloy Tucker
6:26 pm nancymyrland: #LMA10 It used to be all about the collateral materials...fancy brochures, annual reports, branding, taglines, adv'g...
6:26 pm GinaRubel: PR needs to react to what is happening in the market and media people should be 100% focused on media when possible #LMA10
6:27 pm LindsayGriffith: Okay, just got into track 1. Oops! #LMA10
6:27 pm melaniegreen: What is a partnership? At its core it is nothing more than a relationship. Simple concept, execution challenge. #LMA10
6:27 pm nancymyrland: #LMA10 ....then a Sea Change--> Strategy, Differentiation, Positioning, Competitive Pressures. Marketers entered this room.
6:27 pm lydiabednerik: @LegalBizDev #LMA10 wish you were here too. Good luck with your planning.
6:28 pm LindsayGriffith: At it's core, a partnership is nothing more than a relationship #LMA10
6:28 pm heathermilligan: Mkt now about being part of the strategy. Shift of macro/general to client focused #lma10
6:28 pm nancymyrland: #LMA10 We then became even more sophisticated in our client efforts, client feedback, surveys, client teams, alt fees...
6:28 pm MorganDayCecil: RT @LindsayGriffith: At it's core, a partnership is nothing more than a relationship #LMA10
6:28 pm GinaRubel: PR Tip 2: Teach the attorneys in your firms that you will help them develop business - create their perception through good results #LMA10
6:29 pm nancymyrland: RT @heathermilligan: Mkt now about being part of the strategy. Shift of macro/general to client focused #lma10
6:29 pm melaniegreen: Great list! Relationships are built on: trust, support, consideration, respect, caring & mutuality of responsibility. #LMA10
6:29 pm rebeccawissler: I just snickered. RT @lalaland999: Our panelist just said "axed," as in "asked" :) #LMA10 @tcorcoran told me to tweet that
6:29 pm nancymyrland: #LMA10 "Convergence" is high stakes today....corp's reducing the number of firms they use.
6:30 pm LMA_ANNUAL_CONF: Breakout sessions - On the same floor as main session. Down hall past elevators in mineral hall rooms. Staff will guide you. #LMA10
6:30 pm heathermilligan: RT @CanLawMag: #LMA10 Transitioning from Mktg to Biz Dev mindset - is it divergence? Convergence? Presenters Jose Cunningham and Anne Malloy Tucker
6:30 pm moebes123: RT @LegalBizDev: wish I was with mktg and bus dev peers at #LMA10. Instead planning for our fiscal year. Doing strategic planning. #LMA10
6:30 pm LindsayGriffith: Relationships are built on trust, support, consideration, respect, caring, mutuality of responsibility - these things must be built #LMA10
6:30 pm tjeong: without really thinking to hard. which firm has the best website and why? #lma10 #lawwebsites
6:31 pm CanLawMag: #LMA10 now a clarity around focus on client - around surveys, teams, whole new world of alt fees - Tucker, CMO Goodwin Proctor
6:31 pm lancegodard: Biz Dev discussed oversold: people standing in the aisles to hear Jose Cunningham and Anne Malloy Tucker (ps: right choice) #LMA10
6:31 pm nancymyrland: #LMA10 Alternative Fee Arrangements: We still have the ability to differentiate our firms because this is such a new area.
6:31 pm GinaRubel: PR Metric that makes sense: does the avg partner walk around thinking there's more visibility than there was in the past? #LMA10
6:31 pm nanther: @tjeong With appropriate guidelines, it should be everyone's job! #LMA10
6:32 pm heathermilligan: Jose: we need to understand AFA, Acc Value Challenge ... Be thought leaders. (always!!). #lma10
6:32 pm nancymyrland: #LMA10 In a few years, we won't be using the term Alternative Fees...just fee structure. (Can't wait!)
6:32 pm heathermilligan: BD is not at the expense of marcomm. #lma10
6:32 pm s4x: RT @melaniegreen: Great list! Relationships are built on: trust, support, consideration, respect, caring & mutuality of responsibility. #LMA10
6:33 pm nancymyrland: #LMA10 Mktg & Sales reporting up to VP of Marketing and Sales. (This is the corporate model I was in at Time Warner)
6:33 pm moebes123: RT @nancymyrland: #LMA10 In a few years, we won't be using the term Alternative Fees...just fee structure. (Can't wait!)
6:33 pm LindsayGriffith: When inside counsel r looking for outside counsel, they have a big list to draw from. Looking for ppl who know biz & industry issues #LMA10
6:33 pm katescoptur: RT @nancymyrland: #LMA10 In a few years, we won't be using the term Alternative Fees...just fee structure
6:33 pm GinaRubel: PR Tip #3: Be nice to the lawyers but not that nice. If your lawyers think they "know" the media and their preferences, think again #LMA10
6:34 pm rebeccawissler: I think most of us are tweeting from the same session. Shows importance of biz dev at all of our firms. #lma10
6:34 pm gaillamarche: http://twitpic.com/17y2qh - BD Track 2 #LMA10
6:34 pm melaniegreen: I am looking for a long-term partnership - not for someone who just wants to be on the "list" - I want a business partner. #LMA10
6:35 pm LindsayGriffith: Inside counsel are looking for a longterm partnership, just like what you're looking for in a relationship as you get older #LMA10
6:35 pm LindsayGriffith: Go on gut instinct and recommendations from trusted friends & colleagues #LMA10
6:35 pm melaniegreen: Decision process - I check with my counterparts, industry peers, internal teams. -- Hmmm...no mention of directories. ha! #LMA10
6:36 pm katescoptur: Yes! RT @GinaRubel: PR Tip #3: Be nice to the lawyers but not that nice. If your lawyers think they "know" media, think again #LMA10
6:36 pm LindsayGriffith: Proof needs to be in the pudding for inside counsel #LMA10
6:36 pm nancymyrland: #LMA10 Jose was probably the 1st to have a true sales role in a law firm.
6:36 pm LindsayGriffith: Maximizing partnership - how do BOTH sides get the most out of relationship? #LMA10
6:36 pm moebes123: RT @melaniegreen: Decision process - I check with my counterparts, industry peers, internal teams. -- Hmmm...no mention of directories. ha! #LMA10
6:37 pm nancymyrland: #LMA10 Talking abt making the transition from mktg to bus dev skills....
6:37 pm lydiabednerik: #LMA10 in BizDev session. Asking whether traditional marcomm folks can make transition to successful biz dev roles
6:37 pm GinaRubel: PR Tip 4: Show up! Go to the lawyers office to find out what is going on that is media worthy #LMA10
6:37 pm LindsayGriffith: There needs to be a mutuality of expectations - ie, if client needs firm avail 24/7, explain how you will do that #LMA10
6:37 pm melaniegreen: Once hired - how to get the most out of the relationship? Mutuality of expectation. Must have communication on both sides. #LMA10
6:37 pm heathermilligan: So many open director & CMO positions as law firms step back to decide what they want in that position. #lma10
6:38 pm LindsayGriffith: To get the most out of relationships, you have to give it a shot #LMA10
6:38 pm LindsayGriffith: RT @melaniegreen: Decision process - I check with my counterparts, industry peers, internal teams. -- Hmmm...no mention of directories. ha! #LMA10
6:38 pm Chris_Whitmore: Jose C - Law firms "was our marketing approach successful". Reason why many open CMO and mktg roles #LMA10
6:38 pm GinaRubel: Ask: What interesting thing are you working on these days that you have no intention of telling me (the PR person) about? #LMA10
6:39 pm melaniegreen: "Only so many clients - but there are lots of hungry lawyers." Biz now is developed by pulling work from another firm. #LMA10
6:39 pm tjeong: RT @nanther: social media guidelines for firms are much more "ridgid", does that defeats what social media is about? #LMA10
6:39 pm nancymyrland: #LMA10 Lots of open marketing positions in law firms...mgmt trying to figure out what worked and what didn't.
6:39 pm LindsayGriffith: How to maintain inside/outside counsel relationship? Mutual hand-holding - a lot like being in a romantic relationship #LMA10
6:40 pm RTmarketing: RT @nancymyrland #lma10 lots of open marketing positions in law firms...mgmt trying to figure out what worked and what didn't.
6:40 pm heathermilligan: Seat at table not necessary when we were doing brochures, absolutely necessary for BD. #lma10
6:40 pm HaleyOdom: RT @heathermilligan So many open director & CMO positions as law firms step back to decide what they want in that position. #lma10
6:40 pm nancymyrland: #LMA10 Anne views marketing being responsible for mktg and bus dev.
6:40 pm moebes123: RT @nancymyrland: #LMA10 Lots of open marketing positions in law firms...mgmt trying to figure out what worked and what didn't.
6:41 pm Chris_Whitmore: Critical for BD to have a seat at the table. Was not as critical when it was just brochures and taglines. #LMA10
6:41 pm nancymyrland: http://twitpic.com/17y41a - The #LMA10 Insights Into The Future panel
6:41 pm LindsayGriffith: By hand-holding, he doesn't mean constantly taking ppl to lunch or asking for biz. Show client you're a biz partner to be valuable #LMA10
6:41 pm melaniegreen: RT @heathermilligan: Seat at table not necessary when we were doing brochures, absolutely necessary for BD. #lma10
6:41 pm nancymyrland: #LMA10 Business Development calls for processes to be put in place. (Developing a sales organization is a HUGE endeavor.)
6:41 pm peteboyd: Wish I was at LMA conference, but alas, client projects to finalize. Busy year so far. I am sure there will be good reads next week. #LMA10
6:41 pm moebes123: RT @Chris_Whitmore: Critical for BD to have a seat at the table. Was not as critical when it was just brochures and taglines. #LMA10
6:42 pm lydiabednerik: RT @Chris_Whitmore: Critical for BD to have a seat at the table. Was not as critical when it was just brochures and taglines. #LMA10
6:42 pm LindsayGriffith: Show your clients that you can do what you said you could do - suit up & show up! #LMA10
6:42 pm heathermilligan: Only thing they haven't mentioned is no fee sharing allowed. Just read article abt lawyer disciplined 4 share $ w/ para. #lma10
6:43 pm lawyerkm: Relaxing before the flight to Denver for #LMA10. (@ Continental President's Club Between Gates 100-120 w/ 2 others)
6:43 pm nancymyrland: #LMA10 Relationship expansion with existing clients --> That is Business Development
6:43 pm heathermilligan: BD = relationship expansion with current clients. #lma10
6:43 pm glambert: My "Search: #LMA10" column in TweetDeck just exploded from too many tweets! ;-)
6:43 pm Chris_Whitmore: Practices are like divisions in a corp - each with different needs (reports, metrics, etc). Try to streamline as much as possible #LMA10
6:43 pm LindsayGriffith: Each side comes with their own baggage - up to each side to figure out what that is and learn from each other #LMA10
6:43 pm JDTwitt: Critical for BD to have a seat at the table. Was not as critical when it was just brochures and taglines. #LMA10 (via @Chris_Whitmore)
6:43 pm BizLawToday: RT @Chris_Whitmore: Critical for BD to have a seat at the table. Was not as critical when it was just brochures and taglines. #LMA10
6:43 pm GinaRubel: Want to get good stories: watch "All the President's Men." #LMA10
6:44 pm BizLawToday: RT @Chris_Whitmore: Practices are like divisions in a corp - each with different needs (reports, metrics, etc). Try to streamline as much as possible #LMA10
6:44 pm SusannahBG: RT @nancymyrland: #LMA10 Relationship expansion with existing clients --> That is Business Development
6:44 pm GinaRubel: PR Tip 5: Keep it light when you're the person trying to get the story from the lawyer #LMA10
6:44 pm melaniegreen: Berenson - "I hire lawyers, I don't hire law firms." #LMA10
6:44 pm nancymyrland: #LMA10 Mktg Depts don't have to be solely responsible 4 bringing in the business to get credit. If they played a role, give credit!
6:44 pm david_bilinsky: Interesting reading the tweets from #LMA10 conference..the legal marketers *get it*!!!
6:45 pm LindsayGriffith: Inside counsel - he hires LAWYERS not LAW FIRMS. Doesn't care about big names. #LMA10
6:45 pm nancymyrland: :-) RT @glambert: My "Search: #LMA10" column in TweetDeck just exploded from too many tweets! ;-)
6:45 pm lalaland999: If u takeaway one thing, its to expand relationships w/ current clients #lma10
6:45 pm melaniegreen: Berenson - You need to market the people - the people build relationships. #LMA10
6:45 pm JDTwitt: #LMA10 Lots of open marketing positions in law firms...mgt trying to figure out what worked and what didn't. (via @NancyMyrland) significant
6:45 pm LindsayGriffith: When you're marketing your firm, think about who you're putting forth, because inside counsel hire lawyers, not firms #LMA10
6:46 pm Chris_Whitmore: BD requires significant internal selling of capabilities, ROI, value #LMA10
6:46 pm BizLawToday: @Chris_Whitmore If you don't know @NancyMyrland, please connect w/ her there. Consummate networker for you! #LMA10
6:46 pm nancymyrland: #LMA10 Create a simple cross-selling matrix...x in the boxes where you cover them, the empty spots are opportunities!
6:46 pm LindsayGriffith: Thinks that outside counsel doesn't always get the little things - inside counsel is wowed by an understanding of biz #LMA10
6:46 pm BizLawToday: RT @LindsayGriffith: How to maintain inside/outside counsel relationship? Mutual hand-holding - a lot like being in a romantic relationship #LMA10
6:46 pm melaniegreen: What "wows" inside counsel - understanding the business. Not what I'm saying but what you've proactively researched. #LMA10
6:47 pm Soulati: RT @nancymyrland: #LMA10 Lots of open marketing positions in law firms...mgmt trying to figure out what worked and what didn't.
6:47 pm BizLawToday: RT @nancymyrland: #LMA10 Lots of open marketing positions in law firms...mgmt trying to figure out what worked and what didn't.
6:47 pm melaniegreen: "Outside counsel need to know your client's clients." -- Berenson #LMA10
6:47 pm Chris_Whitmore: Couldn't be doing BD today without investment (push through early phases) in CRM #LMA10
6:47 pm LindsayGriffith: Must understand who the client's clients are, show willingness to partner, NO surprises/false expectations #LMA10
6:48 pm nancymyrland: #LMA10 If attys and staff don't know what services ur firms offers, why would your clients?
6:48 pm LindsayGriffith: Inside counsel want a commitment to clients and be a counselor, not a lawyer #LMA10
6:48 pm melaniegreen: Once in the door - keep your promises and show inhouse counsel what you've got. -- Berenson #LMA10
6:49 pm JDTwitt: What "wows" inside counsel: understanding business. Not what I'm saying but what you've proactively researched. #LMA10 (via @melaniegreen)
6:49 pm nancymyrland: #LMA10 Add 5-10 voluntary ?? to your Client Intake Process 2 determine the reasons your client came to you.
6:49 pm GinaRubel: PR Tip 6: Social media is a very clutter-filled arena so as PR pros, we need to communicate in other ways too #LMA10
6:49 pm lydiabednerik: #LMA10 endure pain of CRM roll out - it's critical to BizDev pipeline tracking.
6:50 pm melaniegreen: "Even in this economy I don't mind paying a high dollar/hour if they are giving me relationship, service, value." Berenson #LMA10
6:50 pm gerkmana: PR speaker says social media is a fad because of top much clutter. #LMA10.
6:50 pm LindsayGriffith: Inside counsel - doesn't care if he likes you, can you get the job done? #LMA10
6:50 pm CanLawMag: #LMA10 encourage tracking of how new matters originate - ie from webinar, from cross-selling - lawyers will appreciate - Jose C
6:50 pm Chris_Whitmore: Tracking source of leads/matters does not have to be complicated. List simple questions on intake "where did work come from" #LMA10
6:51 pm moebes123: RT @lydiabednerik: #LMA10 endure pain of CRM roll out - it's critical to BizDev pipeline tracking.
6:51 pm LindsayGriffith: Be accessible, respond promptly, learn the biz, don't say no, listen to feedback - good client svc practices #LMA10
6:51 pm GinaRubel: PR Tip 7: Be good (Josh Peck learned this from lawyers) - you can accomplish great things by doing great things like pro bono #LMA10
6:51 pm LindsayGriffith: RT @melaniegreen: "Even in this economy I don't mind paying a high dollar/hour if they are giving me relationship, service, value." Berenson #LMA10
6:51 pm RichKleinNY: #LMA10 has session, Managing the Media When Crisis Strikes; good, but it's the #attorneys leading the #lawfirm who need this most.
6:51 pm nyrichard: #LMA10 has session, Managing the Media When Crisis Strikes; good, but it's the #attorneys leading the #lawfirm who need this most.
6:51 pm nancymyrland: A fad? So was the microwave. RT @gerkmana: PR speaker says social media is a fad because of top much clutter. #LMA10.
6:51 pm gaillamarche: RT @CanLawMag: #LMA10 encourage tracking of how new matters originate - ie from webinar, from cross-selling - lawyers will appreciate - Jose C
6:51 pm LindsayGriffith: Remember - the legal biz is a service biz. Lawyers are generally not good marketers or sales ppl. #LMA10
6:52 pm PamMakowski: RT @LindsayGriffith: Remember - the legal biz is a service biz. Lawyers are generally not good marketers or sales ppl. #LMA10
6:52 pm LindsayGriffith: In his opinion, outside counsel is just a vendor. If he doesn't like you, he can find someone else #LMA10
6:53 pm LindsayGriffith: He expects & accepts nothing short of excellence. #LMA10
6:53 pm CanLawMag: #LMA10 - how many client touches to generate a new matter? 17, 18? Includes subscribing to newsletter, attending seminar etc - Tucker
6:53 pm nancymyrland: #LMA10 Understand your key partners' Top 5 clients, know your firm's top 100 client AND prospects, ...
6:53 pm Chris_Whitmore: Assess current BD processes, tweak, re-engineer and then repackage #LMA10
6:53 pm LindsayGriffith: Like every relationship, the inside-outside counsel relationship takes work on both sides. Mktg doesn't end when you're on the list. #LMA10
6:53 pm heathermilligan: What should u not be doing, passing along to some1 else, doing different, and should start doing that ur not? #lma10
6:54 pm HubbardOne: Some key questions to ask: 1hat should you not be doing? What is marketing/bd doing that actually belongs somewhere else. #lma10
6:54 pm jeffbob: #lma10 Bus. Dev: "what are you doing now that you shoudn't be doing at all". #lma
6:54 pm nancymyrland: #LMA10 ...be an agent 4 cross-selling, start w/low-hanging fruit, focus on initiatives to get lawyers in front of clients
6:54 pm LindsayGriffith: Q from audience - how much do rankings matter? He doesn't look at them #LMA10
6:54 pm melaniegreen: Question posed: How much rankings matter in selection? Berenson "I don't look at them - don't matter." #LMA10
6:55 pm nancymyrland: #LMA10 ...Identify & nurture those lawyers w/untapped potential, involve urself in lat'l integration efforts,
6:55 pm HubbardOne: How can you do things that are effective more efficiently and what are you not doing that you should doing? #lma10
6:55 pm lydiabednerik: RT @melaniegreen: Question posed: How much rankings matter in selection? Berenson "I don't look at them - don't matter." #LMA10
6:55 pm nancymyrland: #LMA10 Make it strategic, if there's no plan, create one; micro 2 macro, not macro 2 micro, shift $$ 2 higher priorities
6:56 pm nancymyrland: #LMA10 ...Persuade w/facts & stats; measure ur programs & communicate the results.
6:56 pm lydiabednerik: #LMA10 get lawyers in front of clients every chance you get
6:56 pm LindsayGriffith: Q- how many firms come to him with client sat surveys? Not as many as he'd like. Shows firm has an interest in how they're doing #LMA10
6:57 pm nancymyrland: RT @lydiabednerik: #LMA10 get lawyers in front of clients every chance you get
6:57 pm CanLawMag: #LMA10 Top 10 tips - if you do nothing else - 1. Know every partners top 5 clients 2. Know firm's top 100 clients&prospects, Jose and Anne
6:57 pm nancymyrland: In this day and age, a PR person ACTUALLY said that, yes! #LMA10 RT @dashalgroup: @NancyMyrland A PR peep really said that?
6:57 pm lydiabednerik: #LMA10 look at how integrated recent laterals are in your firm after a couple of years
6:58 pm heathermilligan: Good lateral metric: 2 years in: how much has lateral penetrated firm's historic client/ how involved firm w/ laterals clients? #lma10
6:59 pm LindsayGriffith: Cost of legal services is a big challenge & attnys he works with are doing more in house than before #LMA10
7:00 pm alisonlaw: Wonder how trendy that PR speaker will be in 2 yrs? RT @gerkmana: PR speaker says social media is a fad because of top much clutter. #LMA10.
7:00 pm CanLawMag: #LMA10 3.cross-selling 4.Get lawyers in front of clients 5. Nurture lawyers with untapped potential 6. Be involved with lateral integration
7:00 pm shannonkstevens: @Kateh32 You are more than welcome. Enjoy #LMA10!
7:02 pm LindsayGriffith: Anyone in the alternative fees session?I just took @Melaniegreen's seat for rows from front on the right - cone say hi! #LMA10
7:03 pm stephaniethum: Amy + Iris were great in the client team session! #LMA10
7:04 pm marcthollander: Sweet jeebers - I've burned through my #droid battery today between #LMA10 tweets, @evernote, and LifeHacker Think Space Memory Maps
7:05 pm BizLawToday: RT @Chris_Whitmore: Tracking source of leads/matters does not have to be complicated. List simple questions on intake "where did work come from" #LMA10
7:05 pm heathermilligan: Hey, LMA tweeters. Guess we got some juice from Despina at the end of the opening session. Tweet on!! #lma10
7:05 pm LindsayGriffith: Hungry already - I'm on NY time, so it's already 2!! #LMA10
7:05 pm CanLawMag: #LMA10 10. Measure programs and communicate results http://myloc.me/4H5mf
7:05 pm nancymyrland: #LMA10 Next up in the Bus Dev track:Tactical Approaches for Devel'g Key Mktg Initiatives that Align w/the Firm's Overall Objectives
7:06 pm nancymyrland: RT @heathermilligan: Hey, LMA tweeters. Guess we got some juice from Despina at the end of the opening session. Tweet on!! #lma10
7:06 pm tjeong: social media is a fad? these numbers says that its not the case. http://bit.ly/9OkQol #LMA10
7:07 pm nancymyrland: #LMA10 Presenters: Sylvia Coulter, VP & Chair, Client Devt & Growth Practice, Hildebrandt; Nat Ford, Partner, Faegre & Benson LLP
7:07 pm melaniegreen: Next up: Relationships - Revenue - Pathways to Profitability through Client Loyalty featuring Akina & Gibson Dunn. #LMA10
7:07 pm LindsayGriffith: Panel on alt fees - Lindley Brenza & Reed Oslan, moderated by Gabriel Miller #LMA10
7:07 pm heathermilligan: @ tactical approaches of key mkt initiatives. #lma10
7:07 pm nathandarling: Kudos to @heathermilligan, @nancymyrland and dozens of tweeps at #LMA10 for thousands of tweets
7:08 pm heathermilligan: @LindsayGriffith mid-morning snack time for me. #lma10
7:09 pm Chris_Whitmore: Shaping the BD team's strategy - listen to firm mgmt, listen to clients then align objectives to what you hear #LMA10
7:09 pm LindsayGriffith: Kirkland & Ellis has been doing a lot of alt billing and see a lot of it in the future #LMA10
7:09 pm gaillamarche: RT @tjeong: social media is a fad? these numbers says that its not the case. http://bit.ly/9OkQol #LMA10
7:10 pm heathermilligan: Lots of good info at #lma10 but no time for Q&A.
7:10 pm nancymyrland: Very kind...my pleasure. RT @nathandarling: Kudos to @heathermilligan, @nancymyrland and dozens of tweeps at #LMA10 for thousands of tweets
7:10 pm melaniegreen: Fun to see @lydiabednerik just show up next to me in Track 3. #LMA10
7:10 pm CanLawMag: #LMA10 Align mktg initiatives with firm's objectives- has strat plan and bd plan and hired sales pro Nathanial Ford, partner, Faegre &Benson
7:11 pm rebeccawissler: Nathaniel Ford and Silvia Coulter now speaking about aligning mktg initiatives and firm objectives. Just do the strategic plan. #lma10
7:11 pm LindsayGriffith: Lin - do nothing by the hour anymore for new matters. 4 types of fees: hourly, fixed, contingent, & hybrid #LMA10
7:11 pm nancymyrland: #LMA10 This doesn't have to be something that you ask permission for...go ahead and tall 2 attys & develp strategy.
7:11 pm LindsayGriffith: Lin - ABA considers non-hourly billing MORE ethical than hourly billing #LMA10
7:11 pm GinaRubel: TY @HGMarketing: @btannebaum Yes - I am here in the PR program at #LMA10 I have on a lime green blazer and gray pants
7:12 pm nancymyrland: #LMA10 If ur firm has a strategic plan, great, then let your plan & initiatives flow out of that.
7:12 pm lydiabednerik: #LMA10 moved to client service track -Christie and Tracy from Akina & Katalin from Gibson Dunn
7:12 pm nancymyrland: RT @LindsayGriffith: Lin - do nothing by the hour anymore for new matters. 4 types of fees: hourly, fixed, contingent, & hybrid #LMA10
7:12 pm tcorcoran: I'm 3 rows from the back! @LindsayGriffith: Anyone in the alternative fees session? #LMA10
7:12 pm LindsayGriffith: Because of financial constraints, clients are willing to take more risks with their lawyers on how fees are structured #LMA10
7:12 pm melaniegreen: Akina hears lawyers say "client service nothing to do with biz dev" Whoa...missing the boat. #LMA10
7:13 pm LindsayGriffith: Hourly billing rates have only been around for 60 years #LMA10
7:13 pm tcorcoran: According to ABA, alternative fees are more ethically sound and client-focused. #LMA10
7:13 pm LindsayGriffith: Majority of firms in the room are doing some type of non-hourly billing #LMA10
7:14 pm nancymyrland: #LMA10 If you can't get a formal Client Feedback initiative approved, just find a few lawyers and do it...go with lawyer.
7:14 pm sjamieson: YES!!! RT @lindsaygriffith: Lin - ABA considers non-hourly billing MORE ethical than hourly billing #LMA10
7:14 pm SWeimer_PDX: @LMA_ANNUAL_CONF things are heating up in Part II of Client Service track! Come join #LMA10
7:14 pm JDTwitt: PR is a huge channel for Biz Dev - demonstrates value, targeted #LMA10
7:14 pm GinaRubel: Kathleen Reichert up now - Law firm biz dev and PR must align and be targeted to be effective #LMA10
7:14 pm Chris_Whitmore: Client interviews will highlight firm strengths to focu on and weaknesses to address #LMA10
7:14 pm nancymyrland: #LMA10 Mktg Dept: How are we going to communicate if we are being successful? Develop measurable goals, communicate...
7:15 pm rebeccawissler: Client intrviews: start from bottom up if u can't secure firmwide support. Start with the willing partners. Succeed from there. #lma10
7:15 pm allisonshields: RT @tcorcoran: Per ABA, alternative fees are more ethically sound and client-focused. #LMA10 {but lawyers will say: do judges agree?]
7:16 pm GinaRubel: RT @JDTwitt: PR is a huge channel for Biz Dev - demonstrates value, targeted #LMA10
7:16 pm lydiabednerik: #LMA10 discussion of client experience. Brands as emotional and relational.
7:16 pm nancymyrland: RT @heathermilligan: @LindsayGriffith I pledge WiFi for 2011. First #lma11 committee meeting Sat. #lma10
7:16 pm LindsayGriffith: Reed - taken them some time to get comfortable with alternative fees, but clients aren't always ready to go that route #LMA10
7:16 pm legalmediagirl: Brands are emotional and experiential - how can firms follow with client experience? #LMA10
7:16 pm GinaRubel: RT @heathermilligan: @LindsayGriffith I pledge WiFi for 2011. First #lma11 committee meeting Sat. #lma10
7:16 pm gaillamarche: RT @rebeccawissler: Client intrviews: start from bottom up if u can't secure firmwide support. Start with the willing partners. Succeed from there. #lma10
7:16 pm stephaniethum: Think about client experience in a 360 view. #LMA10
7:16 pm JDTwitt: @heathermilligan aka "elbow" room #lma10
7:17 pm nancymyrland: #LMA10 Communicate good and bad outcomes of mktg efforts...transparency is important to know what to do next time.
7:17 pm LindsayGriffith: Although Lin's firm does all alt fees, clients don't come to them for that reason #LMA10
7:17 pm melaniegreen: Everyone knows the golden rule but how about the platinum rule. "Do unto them how THEY want it. " #LMA10
7:17 pm jecorey: GC panelist on #LMA10 panel discussing Alternative Fee Arrangements: "Gentlemen, we have run out of money. It's time to start thinking."
7:17 pm coreygarver: Amen. RT @heathermilligan Don't necessarily need to ask for permission. Just do it! #lma10
7:17 pm legalmediagirl: It's about how clients feel about themselves - not you - that defines the experience. #LMA10
7:18 pm LindsayGriffith: What do clients want? Less expensive & more certainty #LMA10
7:18 pm lancegodard: I'm here @LindsayGriffith: Anyone in the alternative fees session? #LMA10
7:18 pm lydiabednerik: #LMA10 not what client thinks about your firm. It's how they feel about themselves when interacting with U.
7:18 pm heathermilligan: Need to quantify what mkt/bd r doing, and then track results. #lma10 (reminds me: "if you can't measure it, it isn't marketing). #lma10
7:19 pm nancymyrland: #LMA10 Involve your practice grp leaders, or whomever you report to, to support you when you say no 2 ur attys.
7:19 pm stephaniethum: Technical ability is only 1 piece of delivering good client experience. Other part is character + how service is delivered. #LMA10
7:20 pm BrianKiefer: RT @jecorey: GC panelist on #LMA10 panel discussing Alternative Fee Arrangements: "Gentlemen, we have run out of money. It's time to start thinking."
7:20 pm melaniegreen: 2 components of trust/ brand: competence & character. The what you do but secondly the how you do. Must be aligned. #LMA10
7:20 pm GinaRubel: PR objectives for law firms: 1) rankings, 2) firm in the news, 3) ID indiv law ptrs or expertise, 4) sharing targeted info #LMA10
7:20 pm nancymyrland: #Legal-Please RT: To follow the #LMA conference discussion & education, follow #LMA10.
7:20 pm tjeong: other than casestudies? Video! @legalmediagirl: Brands are emotional and experiential - how can firms follow with client experience? #LMA10
7:20 pm Chris_Whitmore: Measure and quantify all aspects of BD efforts (leads, impressions, briefing packs, pitches ,etc #LMA10
7:20 pm melaniegreen: If you define client service as "responsiveness" you need to think much much broader. #LMA10
7:21 pm heathermilligan: Disagree: u take $$ away from a partner to "reallocate" to someone else, creating a pissed-off client of mkt dept. #lma10
7:21 pm lydiabednerik: #LMA10 value is determined by the receiver. -Tracy
7:21 pm melaniegreen: Not just about providing MORE value but about providing DIFFERENT value. #LMA10
7:22 pm GinaRubel: David Brown Editor NLJ > landscape of legal media has changed: volume of pitches has increased exponentially #LMA10
7:22 pm nancymyrland: RT @Chris_Whitmore: Measure and quantify all aspects of BD efforts (leads, impressions, briefing packs, pitches ,etc #LMA10
7:22 pm heathermilligan: Legal Marketing Assoc annual conf being tweeter at #lma10. #law #lawyer
7:22 pm LindsayGriffith: No lawyer can say that their work is too unique for a budget - it is a leap of faith, but all other vendors are doing it #LMA10
7:23 pm GinaRubel: David Brown Editor NLJ > web metrics show media how people are reacting to stories and what they actually read #LMA10
7:23 pm LindsayGriffith: Ooh, I'm suddenly not feeling well again, but too close to the front to leave :( #LMA10
7:23 pm brallen: #lma10 TwitterPrank: Everyone find Adam Stock or Ewelina Kajak - tell them "Bruce says howdy!"
7:24 pm LindsayGriffith: Discussion over alternative fees is a lot bigger than the demand #LMA10
7:24 pm melaniegreen: RT @LindsayGriffith: No lawyer can say that their work is too unique for a budget, leap of faith, but all other vendors are doing it #LMA10
7:25 pm heathermilligan: Ugh. If u only focus on this year's key producers, you disenfranchise everyone else. #lma10
7:25 pm melaniegreen: One way to differentiate - how can you create a client or alumni event that connects your clients to each other? Be the connector. #LMA10
7:25 pm gbltd: RT @nathandarling: Kudos to @heathermilligan, @nancymyrland and dozens of tweeps at #LMA10 for thousands of tweets
7:25 pm lydiabednerik: #LMA10 Katalin says their successful client events created by being thoughtful about introducing clients to firm's network.
7:25 pm gaillamarche: get key players/rainmakers on a room; collaborate a best practice strategy to drive firm revenue #LMA10
7:26 pm glambert: RT @LindsayGriffith: Discussion over alternative fees is a lot bigger than the demand #LMA10 | I think some would disagree
7:27 pm melaniegreen: Loyalty is usually the accumulation of smaller events over time. Don't wait for the "one big thing" or you lose. #LMA10
7:27 pm GinaRubel: David Brown NLJ > Understand the publication and the audience your pitching #LMA10
7:28 pm lydiabednerik: #LMA10 develop authentic relationships and solve problems. Loyalty created through series of small events/actions over time.
7:28 pm moebes123: RT @melaniegreen: One way to differentiate - how can you create a client or alumni event that connects your clients to each other? Be the connector. #LMA10
7:29 pm GinaRubel: Catherine McGregor of Chambers says firms need to prove through matters and client feedback that your law firm is wonderful #LMA10
7:29 pm lancegodard: RT @melaniegreen: Not just about providing MORE value but about providing DIFFERENT value. #LMA10
7:29 pm LindsayGriffith: There are a lot of downsides to discounts, which the attnys don't consider part of alt billing #LMA10
7:29 pm rebeccawissler: Integrating biz dev into firm culture is largely dependent on vision and willingness of firm leaders. #lma10
7:30 pm nancymyrland: #LMA10 Practice leaders shouldn't be chosen because they've been arnd the longest, or because no one else will do it.
7:30 pm KrebsatACC: RT @melaniegreen: Loyalty is usually the accumulation of smaller events over time. Don't wait for the "one big thing" or you lose. #LMA10
7:30 pm JDTwitt: Who are trying to communicate to? And what are you trying to say? #PR #lma10 (true of all content creation. Think like an editor.)
7:31 pm nancymyrland: #LMA10 Identify leaders to lead the future of your firm (ahem, just like ur clients do BTW), then train them.
7:31 pm heathermilligan: Me: Yes we need to align the "stars" and producers. But today's losers are 2006's stars. How do u not piss off tomorrow's stars? #lma10
7:32 pm MKWaters_esq: RT @JDTwitt #LMA10 open marketing positions in law firms mgt trying to figure out what worked & what didn't (via @NancyMyrland) significant
7:32 pm JDTwitt: Show don't tell (my paraphrase of oft repeated advice in this session) #PR #lma10
7:32 pm GinaRubel: Chambers is different because while submissions R helpful, they R not necessary b/c it's the folks in the market that get you ranked #LMA10
7:33 pm nancymyrland: Hi @garyvee - We talked about you this morning at our #LMA10 Annual Conference in Denver. :-)
7:34 pm nancymyrland: #LMA10 To-Do: Develop a prof'l devt game plan that supports the Mktg/BD Plan & the Firm's Plans.
7:34 pm Russ23229: RT @rebeccawissler: Integrating biz dev into firm culture is largely dependent on vision and willingness of firm leaders. #lma10
7:35 pm nancymyrland: #LMA10 To-Do: Focus on executing a plan w/a specific industry focus, including conferences, needs of those clients, track the spend & ROI
7:35 pm NicoleKramer: Interesting - biz dev session full and mixed gender, though heavily male while client service appears to be 97% female. #LMA10
7:35 pm Russ23229: RT @GinaRubel: Catherine McGregor of Chambers says firms must prove through matters and client fdbk that yr law firm is wonderful #LMA10
7:35 pm lydiabednerik: #LMA10 Each firm will have a different recipe for client service success. Pick the pieces that fit for you. Feedback programs, etc.
7:35 pm GinaRubel: Law firms need to be very selective about the rankings they seek - third party recognition is impt but not the end all be all #LMA10
7:35 pm Russ23229: RT @lancegodard: RT @melaniegreen: Not just about providing MORE value but about providing DIFFERENT value. #LMA10
7:36 pm nancymyrland: #LMA10 To-Do: Leverage research tools and client surveys.
7:36 pm LindsayGriffith: Most firms r pyramid shaped, with the majority of lawyers being associates & billable hours are rewarded - can't easily do alt fees #LMA10
7:36 pm heathermilligan: Knowledge unlocks doors. You might have to invest your own money (and time, hello). Don't expect firm to pay. #lma10
7:36 pm moebes123: RT @GinaRubel: Law firms need to be very selective about the rankings they seek - third party recognition is impt but not the end all be all #LMA10
7:37 pm Chris_Whitmore: Use the current economy as a catalyst in your favor for change in Bus Dev efforts #LMA10
7:37 pm LindsayGriffith: Firms built for non-hourly billing are structured differently - more Luke a diamond, with mostly experienced partners #LMA10
7:37 pm jbchaykowsky: RT @rebeccawissler: Zolli's Law: "people would rather fly a burning flaming plane than fly coach on United." True dat. #lma10
7:37 pm moebes123: RT @Russ23229: RT @rebeccawissler: Integrating biz dev into firm culture is largely dependent on vision and willingness of firm leaders. #lma10
7:37 pm nancymyrland: #LMA10 Final Thought shared: Knowledge Unlocks Doors... (I say equip yourself w/knowledge & bust those doors wide open!)
7:37 pm GinaRubel: @nathandarling @heathermilligan @nancymyrland major trend in Tweets @ #LMA10 - biz dev, PR and mkt must integrate
7:38 pm nancymyrland: Absolutely! RT @GinaRubel: @nathandarling @heathermilligan @nancymyrland major trend in Tweets @ #LMA10 - biz dev, PR and mkt must integrate
7:38 pm LindsayGriffith: RT @heathermilligan: Knowledge unlocks doors. You might have to invest your own money (and time, hello). Don't expect firm to pay. #lma10
7:38 pm GinaRubel: Great way to provide information to media is teleconferences on major issue inviting media and clients in key industries #LMA10
7:39 pm MarkCRobins: RT @glambert: RT @LindsayGriffith: Discussion over alternative fees is a lot bigger than the demand #LMA10 | I think some would disagree
7:39 pm MarkCRobins: RT @nancymyrland: #LMA10 Final Thought shared: Knowledge Unlocks Doors... (I say equip yourself w/knowledge & bust those doors wide open!)
7:39 pm nancymyrland: #LMA10 Align the Mktg Dept to be totally integrated w/Business Development; Solicit firm support 4 bldng the right team;
7:40 pm LindsayGriffith: How does this work then at pyramid shaped firms? Partners doing it must be supported by the firm #LMA10
7:40 pm Chris_Whitmore: Data-driven, analytical approach to Bus Dev is table-stakes today. Leverage tools, info pros to quantify your BD efforts #LMA10
7:40 pm nancymyrland: #LMA10 ...Institutionalize processes and procedures to drive alignment of strategy.
7:40 pm rebeccawissler: It's important for mktg and biz dev to be integrated with respect to the necessity of our positons. #lma10 http://myloc.me/4H77N
7:40 pm lydiabednerik: #LMA10 Katalin found GCs were equally honest in interviews with consultants or in-house folks (but not relationship partner)
7:41 pm melaniegreen: Wow...sessions are too short at #LMA10. Presenters are not even getting through a 1/3 of their presentations before 5 min bell rings.
7:41 pm NicoleKramer: Kati Vlaskovits: people tend to be more candid one-on-one so conduct client interviews accordingly #lma10
7:43 pm heathermilligan: #lma10 I'm hungry. Who wants to grab lunch and gab??
7:43 pm NicoleKramer: RT @lydiabednerik #LMA10 Katalin found GCs were equally honest in interviews with consultants or inhouse folks (but not relationship partner
7:44 pm melaniegreen: Simple missing factor. Outside counsel are not saying "thank you" to their in-house clients. #LMA10
7:44 pm lydiabednerik: #LMA10 track your investment time. Conduct short status huddle meetings with team. Say thank you to clients! Use client's products.
7:44 pm nancymyrland: #LMA10 3 things to do: 1)Interview key stakeholders (don't wait for approval, just go do it); 2) Design a bus devt training program;
7:44 pm GinaRubel: Blogs are a great way to control content, position a law firm, and be a media resource: Excellent example: www.scotusblog.com #LMA10
7:45 pm legalmediagirl: Client bill - "Investment time" for time spent thinking about client needs. More impactful and value-add than "write-down" or "comp" #LMA10
7:45 pm nancymyrland: #LMA10 ..3)From those meeting, drive development of a Target list.
7:45 pm heathermilligan: Lawyers will not have a job if they are not bringing in $$. Makes mkt job more important. #lma10
7:46 pm lydiabednerik: Yes RT @melaniegreen: Wow...sessions are too short at #LMA10. Presenters are not even getting through a 1/3 of their presentations...
7:46 pm GinaRubel: Chambers seeking to do more PR and biz dev for itself so firms can use the results internally #LMA10
7:46 pm Chris_Whitmore: Objective of Bus Dev is to bring focus to firm's clients, prospects, tasks, processes #LMA10
7:46 pm lydiabednerik: RT @NicoleKramer: Kati Vlaskovits: people tend to be more candid one-on-one so conduct client interviews accordingly #lma10
7:47 pm nancymyrland: RT @heathermilligan: Lawyers will not have a job if they are not bringing in $$. Makes mkt job more important. #lma10
7:47 pm HubbardOne: New blog post: Evolving Time for Law Firms. Recap of Andrew Zolli's #LMA10 presentation http://twurl.nl/wk50fz
7:47 pm nancymyrland: #LMA10 That's the end of the morning sessions...off to the Hall of Fame lunch and networking. Stay tuned...
7:49 pm GinaRubel: Need to look at media clips, quality of coverage, value of media outlet, and BD usage to measure the value of PR in law firms #LMA10
7:53 pm heathermilligan: I'm at the dine & dash table when you first walk in the room. #lma10
7:56 pm nancymyrland: #LMA10 friends, I'd like 2 introduce u 2 Gary Vaynerchuk! --> RT @garyvee: @NancyMyrland good stuff I hope ;)
7:56 pm apriljoy3: RT @JDTwitt: Show don't tell (my paraphrase of oft repeated advice in this session) #PR #lma10
7:57 pm nancymyrland: Are you kidding?! What else is there when it comes to you, but good! :-) #LMA10 RT @garyvee: @NancyMyrland good stuff I hope ;)
7:58 pm LMA_ANNUAL_CONF: Will #LMA10 HT become top Twitter trending topic? Sadly no. But its now in top 10,000 hashtags (not bad considering 3mill tweets/day!)
8:07 pm sShap: RT @sjamieson: YES!!! RT @lindsaygriffith: Lin - ABA considers non-hourly billing MORE ethical than hourly billing #LMA10
8:10 pm Jugglenaut: RT @Chris_Whitmore: Objective of Bus Dev is to bring focus to firm's clients, prospects, tasks, processes #LMA10
8:12 pm heathermilligan: @GinaRubel that's jus not right. #lma10
8:14 pm gbhalla: RT @LMA_ANNUAL_CONF: Will #LMA10 b top Twitter trending topic? Sadly no;but its now in top 10K hashtags (not bad considering 3M tweets/day!)
8:15 pm meganmckeon: Starting on Hall of Fame at #LMA10
8:17 pm CanLawMag: RT @HubbardOne: New blog post: Evolving Time for Law Firms. Recap of Andrew Zolli's #LMA10 presentation http://twurl.nl/wk50fz
8:22 pm FollowtheLawyer: RT @NancyMyrland: #LMA10 To-Do: Develop a prof'l devt game plan that supports the Mktg/BD Plan & the Firm's Plans.
8:24 pm Lisa_Bensinger: Agreed ! RT @LindsayGriffith: Totally ironic that there's so much talk of social media, but no LMA support for bloggers & tweeters #LMA10
8:24 pm HubbardOne: New blog post from #LMA10: Transitioning from Marketing to Business Development http://twurl.nl/wg4mr2
8:40 pm michaelalanwebb: #LMA10 Congrats to Sylvia Coulter, Jim Durham and Kevin McMurdo 2010 LMA Hall of Fame inductees. Well deserved, all.
8:42 pm CanLawMag: #LMA10 congrats to Bennett Jones - 1st in Advertising Single Ad - Your Honor Award http://myloc.me/4H9P4
8:42 pm amyblog: I am following LMA conference Tweets at #LMA10 (next best thing to being there)... tag along with me: http://bit.ly/aOPwNy
8:43 pm meganmckeon: Events - Winner Miller Chevalier #LMA10
8:43 pm meganmckeon: Moving too fast on yha! #LMA10
8:44 pm meganmckeon: Web Site - Firm - gesmer updegrove #LMA10
8:44 pm jeffbob: Just picked up 2 #lma10 awards for ad campaigns! #lma
8:45 pm CanLawMag: #lma10 Congrats to McInnes Cooper for first place for adv campaign for Signal Flag Branding Campaign Your Honour award http://myloc.me/4H9Yc
8:45 pm meganmckeon: Interactive Mktg Tool - Morris, Manning & Martin #LMA10
8:46 pm meganmckeon: Electronic Media - Pillsbury Winthrop #LMA10
8:47 pm JDTwitt: Gotta say, really enjoying #LMA10
8:47 pm gbltd: Congrats 2 our client, @GesmerUpdegrove for BEST Website at #LMA10!!
8:48 pm lydiabednerik: RT @michaelalanwebb: #LMA10 Congrats to Sylvia Coulter, Jim Durham and Kevin McMurdo 2010 LMA Hall of Fame inductees. Well deserved, all.
8:48 pm SusannahBG: Congrats to @SterneKessler for an honorable mention at #LMA10 awards for the Reexamination Center!
8:48 pm SonnyCohen: Are CMO's of hospitals typically non-practicing surgeons? CMO's of accnting firms non-practicing CPA's? Just curious. #LMA10
8:51 pm rocketmatter: RT @stephaniethum Rally around priority clients 2 make determination. C thru client's eyes. Their agenda not firm initiatives. Dialg. #LMA10
8:53 pm jasonmilch: RT @GinaRubel: PR Tip: Be nice to the lawyers but not that nice. If your attys think they know the media and their prefs, think again #LMA10
8:53 pm gbltd: So proud of our clients 4First Place 4Best Website at #LMA10 & sweeping all Website awards at last year's LMA!
8:54 pm gbhalla: RT @gbltd: So proud of our clients 4First Place 4Best Website at #LMA10 & sweeping all Website awards at last year's LMA!
8:55 pm gbhalla: RT @gbltd: Congrats 2 our client, @GesmerUpdegrove for BEST Website at #LMA10!!
8:58 pm LarryBodine: More Your Honor winners - scroll down at http://bit.ly/bNt3Xs -- #LMA10
9:11 pm Jeannettemcgarr: Marketers won't have a job either RT @heathermilligan: Lawyers will not have a job if they are not bringing in $$. #lma10
9:12 pm tcorcoran: My friends Kevin McMurdo, Jim Durham and Silvia Coulter were inducted into the LMA Hall of Fame. Well deserved and congrats! #LMA10
9:15 pm lydiabednerik: RT @SonnyCohen: Are CMO's of hospitals typically non-practicing surgeons? CMO's of accnting firms non-practicing CPA's? Just curious. #LMA10
9:20 pm marcthollander: Fun lunch with @melaniegreen @kristinturnak @NancyMyrland - great to hang with the #LMA10 tweeps!
9:24 pm heathermilligan: RT @tcorcoran: Kevin McMurdo, Jim Durham and Silvia Coulter were inducted into the LMA Hall of Fame. Well deserved and congrats! #LMA10
9:25 pm LindsayGriffith: In the leveraging social media & new media session - three open seats next to me! #LMA10
9:26 pm lydiabednerik: Seeing some new products & service providers at this year's #LMA10 thanks for coming!
9:27 pm BizLawToday: RT @LindsayGriffith: Lin - do nothing by the hour anymore for new matters. 4 types of fees: hourly, fixed, contingent, & hybrid #LMA10
9:29 pm BizLawToday: RT @heathermilligan: So much of the info is coming from AmLaw 100 perspective. Thinking how to reinterpret for a mid-sized or small firm. #lma10
9:29 pm heathermilligan: Put on my "grown up" clothes. See ya'll at 4:00 for SM Strategies for Small to Mid-sized firms (big firms too, lol) #lma10
9:29 pm BizLawToday: RT @LindsayGriffith: Because of financial constraints, clients are willing to take more risks with their lawyers on how fees are structured #LMA10
9:29 pm BizLawToday: RT @tcorcoran: According to ABA, alternative fees are more ethically sound and client-focused. #LMA10
9:29 pm holdencalgary: #LMA10 social networking without wifi. Should be good
9:30 pm gaillamarche: RT @tcorcoran: My friends Kevin McMurdo, Jim Durham and Silvia Coulter were inducted into the LMA Hall of Fame. Well deserved and congrats! #LMA10
9:30 pm moebes123: RT @LindsayGriffith: Because of financial constraints, clients are willing to take more risks with their lawyers on how fees are structured #LMA10
9:31 pm BizLawToday: RT @GinaRubel: PR objectives for law firms: 1) rankings, 2) firm in the news, 3) ID indiv law ptrs or expertise, 4) sharing targeted info #LMA10
9:32 pm LindsayGriffith: RT @holdencalgary: #LMA10 social networking without wifi. Should be good
9:33 pm holdencalgary: #LMA10 tweeting from the back of Leveraging Social Networking. Hope this is informative and has new info or ideas
9:33 pm moebes123: RT @LindsayGriffith: Lin - do nothing by the hour anymore for new matters. 4 types of fees: hourly, fixed, contingent, & hybrid #LMA10
9:33 pm LindsayGriffith: Darryl Cross - "collaboration is hard" #LMA10
9:35 pm nancymyrland: #LMA10 I'm at the 1st afternoon session: Leveraging Social Networking:Real World Applications of Web 2.0 That Have Led To New Business
9:35 pm LindsayGriffith: Lawyers need a reason to collaborate - it's to serve clients #LMA10
9:35 pm JDTwitt: Web 2.0 session starts with Planet of the Apes - seems appropriate #lma10
9:36 pm nancymyrland: #LMA10 Social Media is a way to get closer to your lawyers, your clients...to collaborate!
9:36 pm holdencalgary: #LMA10 Room is packed. That says something about the place of social media and networking. Get closer to clients.
9:36 pm LindsayGriffith: Social media is a way to collaborate & you should do it to serve clients #LMA10
9:36 pm Jeannettemcgarr: RT @heathermilligan: much of the info is coming from AmLaw 100 perspective Thinking how to reinterpret for a mid-sized or small firm #lma10
9:37 pm nancymyrland: #LMA10 400 million people on Facebook; 60 million on LinkedIn, 50 million Tweets per day, ave time on 55 minutes
9:37 pm LindsayGriffith: 50 million tweets per day, 60 million ppl on LinkedIn, 400 million ppl on facebook #LMA10
9:37 pm Chris_Hedges: RT @nancymyrland: #LMA10 Social Media is a way to get closer to your lawyers, your clients...to collaborate!
9:37 pm nancymyrland: #LMA10 91% of the users of social media are using their mobile devices.
9:37 pm melaniegreen: In the Current Macro Economic Trends and the Impact on Practice Areas session. #LMA10
9:37 pm HubbardOne: RFP Best Practices and Emerging Trends Session #lma10
9:37 pm LindsayGriffith: 91% of ppl on social media are connecting on mobile devices (is that why we don't have wifi? To illustrate that?) #LMA10
9:37 pm nancymyrland: #LMA10 Darryl Cross is presenting this part...
9:38 pm matthomann: Hope to catch up with some #LMA10 folks tonight. I'm in Denver for ABA event. What's happening?
9:38 pm melaniegreen: RT @LindsayGriffith: 50 million tweets per day, 60 million ppl on LinkedIn, 400 million ppl on facebook #LMA10
9:38 pm LindsayGriffith: Lots of ppl taking paper notes. Funny to me in a soc media session! #LMA10
9:39 pm nancymyrland: #LMA10 Sermo is an online community of 130K physicians to share information. They are dealing with Social Media.
9:39 pm nancymyrland: #LMA10 Orrick's Group on LinkedIn has over 400 members, Curtis has a Facebook Fan Page
9:40 pm caitlinmfisher: Excited for session on new media @ #lma10
9:40 pm gbhalla: If docs can use Sermo w/highly sensitive medical info, then surely lawyers can figure out how 2engage w/social media. #LMA10
9:40 pm tjeong: RT @gbltd: Congrats 2 our client, @GesmerUpdegrove for BEST Website at #LMA10!! Congrats everyone. Good job!
9:40 pm JDSupra: 91% of people are mobile connecting #lma10
9:40 pm rebeccawissler: Thank u @heathermilligan for speaking out about the new media issue! #lma10 http://myloc.me/4Hcon
9:40 pm LindsayGriffith: Physicians use social media & they too have privacy concerns. If they can do it, so can lawyers #LMA10
9:40 pm nancymyrland: #LMA10 @DanHarris Your China Law Blog is being shown in the social media session at the #LMA annual conference!
9:40 pm stevematthews: Lots of twitter hashtags for the legal industry today! #bli10 #LMA10 #MBA10
9:40 pm holdencalgary: #LMA10 Leveraging Social Networking. Room severely packed and they keep coming. http://yfrog.com/j8tinhmj
9:40 pm KateH32: #LMASocial #LMA10 interested to know how to introduce the soc media concept to lawyers who pick it apart for liabilty issues
9:40 pm gbhalla: Wow - social media session at #LMA10 is SRO (standing room only)
9:41 pm matthomann: RT @tcorcoran: According to ABA, alternative fees are more ethically sound and client-focused. #LMA10 /via @BizLawToday
9:41 pm nancymyrland: #LMA10 Martindale-Hubbell Connected has its own online network for legal professionals.
9:41 pm JDTwitt: @danharris your china law blog just got props in the w2.0 session #lma10
9:41 pm NicoleKramer: New media track is running out of standing room!! Clearly a demand for this topic #lma10
9:42 pm melaniegreen: Agree! RT @marcthollander: Fun lunch with @melaniegreen @kristinturnak @NancyMyrland - great to hang with the #LMA10 tweeps!
9:42 pm nancymyrland: #LMA10 Corporate Counsel survey shows that lawyers clearly see the benefits of online networking.
9:42 pm LindsayGriffith: Corporate counsel join legal networks on social media to get info they can't get elsewhere #LMA10
9:42 pm gbhalla: RT @LindsayGriffith: Lots of ppl taking paper notes. Funny to me in a soc media session! #LMA10
9:42 pm nancymyrland: #LMA10 Lawyers use Social Networking because they want to get information they can't get elsewhere.
9:42 pm holdencalgary: #LMA10 Social Media is a way to get specific info and answers to clients
9:43 pm melaniegreen: RT @NancyMyrland: #LMA10 Corporate Counsel survey shows that lawyers clearly see the benefits of online networking.
9:43 pm LindsayGriffith: You cannot be a proxy for someone else's relationship - the lawyers have to do it themselves #LMA10
9:43 pm rebeccawissler: My hero! RT @heathermilligan: Social media is a popular topic. #fail to #lma10 for putting the SM Media panel in smallest room.
9:44 pm melaniegreen: Amen! RT @LindsayGriffith: You cannot be a proxy for someone else's relationship - the lawyers have to do it themselves #LMA10
9:44 pm gbhalla: Smart use of hashtags #LMASocial at #LMA10. This is how it's done, people.
9:44 pm nancymyrland: #LMA10 #LMASocial Where to start? Let's look at the ways we can use them in our profession...here we go...
9:44 pm HubbardOne: As part of the pitch process focus on the pursuit messaging competitive landscape and relationships #lma10
9:44 pm nancymyrland: #LMA10 #LMASocial We have 2 Johns presenting.
9:44 pm Jeannettemcgarr: RFP-value proposition is key. #LMA10 http://myloc.me/4HcAw
9:44 pm melaniegreen: Very thankful for Twitter right now. In one session but wishing I was in the other. Glad I can follow the tweets!! #LMA10
9:45 pm CanLawMag: #lma10 Incredible interest in "Leveraging Social Networking" sitting on floor at front of room - just one of many http://myloc.me/4HcBI
9:45 pm LindsayGriffith: Wow, standing room only in here - ppl sitting on the floor! #LMA10
9:45 pm stephaniethum: RT @melaniegreen @LindsayGriffith: You cannot be a proxy for someone else's relationship - the lawyers have to do it themselves #LMA10
9:45 pm nancymyrland: #LMA10 These are just tools. They aren't a silver bullet. Critical to have basic blocking & tackling alreayd down in ur firm. #LMASocial
9:45 pm melaniegreen: Greetings from Track 1 to the people in #LMASocial session!! Feel like I'm attending two sessions at once! #LMA10
9:46 pm LindsayGriffith: John Buchanan - social media are just tools. Need to have the other building blocks in place & working well #LMA10
9:46 pm nancymyrland: #LMA10 You can't expect 100% adoption of these tools. --John Buchanan #LMASocial
9:46 pm LindsayGriffith: John Buchanan - don't expect 100% adoption of social media. Different ppl like different tools #LMA10
9:46 pm Chris_Whitmore: #1 reason corp counsel join/use social networs is to get access to info they can't get elsewhere #LMA10 #LMAsocial
9:47 pm nancymyrland: #LMA10 Howard Rice's use of SN: Encourage the use of LinkedIn..75-80% use it. They are encouraged to blog. #LMASocial
9:47 pm holdencalgary: #LMA10 Have existing marketing programs and BD in place before you implement a social networking initiative #lmasocial
9:47 pm nancymyrland: #LMA10 #LMASocial They give lawyers flexibility to write and use these media. They have a firm Twitter page as a news aggregator.
9:48 pm holdencalgary: That's what she said: #LMA10 #LMASocial We have 2 Johns presenting. /via @NancyMyrland
9:48 pm CanLawMag: #lma10 John Buchanan, CMO, Howard Rice, don't expect 100% adoption. Says 80% of their lawyers on LinkedIn http://myloc.me/4HcJv
9:48 pm LindsayGriffith: Apparently Howard Rice has a twitter page - they're one of our members & I didn't know that! #LMA10 #LMASocial
9:48 pm Chris_Whitmore: Get a few lawyers up as power users on social media, find some success and then become pied pipers for others #LMA10 #LMAsocial
9:48 pm ProfJonathan: RT @NancyMyrland: #LMA10 Lawyers use Social Networking because they want to get information they can't get elsewhere.
9:48 pm nancymyrland: #LMA10 #LMASocial They have a SM policy, a LinkedIn group for alumni, will redesign website 3-4 months....more robust Twitter pg...
9:49 pm melaniegreen: Regional firms have an opportunity in this market. Target clients of national firms or look for partnering opportunities. #LMA10
9:49 pm JeffreyMorganCA: for firm wide stratey you need to know your markets so check chamber of commerce, industry trends etc. #lma10
9:49 pm LindsayGriffith: The tweeters just got outed! #LMA10 #LMAsocial
9:50 pm JDSupra: Asks new lawyers to join LinkedIn #lma10 expects 100% participation within yr
9:50 pm SonnyCohen: Daryl Cross: "The last mile of business devlpmnt is social networking" (ooo, I like that) - #LMA10
9:50 pm rebeccawissler: #newmedia at #lma10 is such a hot topic this 6 mos. pregnant lady (yours truly) is sitting on the ground in a skirt. Important stuff!
9:50 pm heathermilligan: Trying to get our room changed for #lma10 social media panel at 4:00. If we can't change, get their early
9:51 pm tcorcoran: In the hotel lobby lounge at #LMA10. Fire alarm goes off. Firemen with oxygen tanks and axes just walked by. Um, should I worry?!
9:51 pm nancymyrland: #LMA10 John Byrne up now: Drinker Biddle is his firm. #LMASocial
9:51 pm LindsayGriffith: John Byrne - his job is to work on their visibility, and the lawyers want to know why social media? #LMA10 #lmasocial
9:51 pm gbhalla: Vast majority of AMLaw100 isn't doing anything w/social media-John Byrne #LMASocial #LMA10
9:52 pm heathermilligan: Rumor has it that we're changing rooms. I'll letcha know. #lma10
9:52 pm nancymyrland: #LMA10 Social Media success depends on how time and money you want to devote to it. #LMASocial
9:52 pm johnsirman: RT @ProfJonathan: RT @NancyMyrland: #LMA10 Lawyers use Social Networking because they want to get information they can't get elsewhere.
9:52 pm Chris_Whitmore: Social Media is another pipeline for the firm to deliver its brand and gain visibility #LMA10 #LMAsocial
9:52 pm nancymyrland: #LMA10 #LMASocial You have to use the right tool for the right job.
9:52 pm eslinj: Social media: why get involved? depends on how much time and if right tool for visibility. #LMA10 #LMASocial
9:52 pm LindsayGriffith: Social media - can be a time waster, maybe not the right tool for your firm. Don't get shiny new toy syndrome #LMA10 #lmasocial
9:52 pm holdencalgary: #LMA10 Our firm focused on new associates, to transition them to LinkedIn and Twitter. From 18 on LinkedIn to over 200 in a month #lmasocial
9:53 pm EliteLink: RT @HubbardOne - New blog post: Evolving Time for Law Firms. Recap of Andrew Zolli's #LMA10 presentation http://twurl.nl/wk50fz
9:53 pm nancymyrland: #LMA10 Use these Social Mediums to enhance their visibility. Fan Pages, Alumni presence, recruiting, events. #LMASocial
9:53 pm gaillamarche: RT @nancymyrland: #LMA10 Social Media success depends on how time and money you want to devote to it. #LMASocial
9:54 pm ProfJonathan: RT @holdencalgary: #LMA10 Our firm focused on new associates, to transition 2 LinkedIn & Twitter. From 18 on LinkedIn to over 200 in month
9:54 pm HubbardOne: New Media: Social media is about the right tool at the right time. #LMA10
9:55 pm nancymyrland: #LMA10 Internal issues: Marketers need to become experts in new areas...stressful because of doing more with less. #LMASocial
9:55 pm melaniegreen: Are firms flexible enough cultures/businesses to respond quickly enough to make changes related to marketplace changes? #LMA10
9:55 pm gaillamarche: RT @HubbardOne: New Media: Social media is about the right tool at the right time. #LMA10
9:55 pm NicoleKramer: RT @LindsayGriffith Social media - can be a time waster, maybe not the right tool for your firm. Don't get shiny new toy syndrome #LMA10
9:55 pm SonnyCohen: Tweeters: considering going the extra mile and adding opinion and not merely regurgitation of speakers. What do YOU think? #lma10
9:55 pm JeffreyMorganCA: All strategic plans must be relevent, actionable & measurable. A lot of your job will be leading the horses to water. #lma10
9:56 pm NicoleKramer: Byrne has seen a tweet that said "I'm tired of Twitter" #lma10 #lmasocial
9:56 pm nancymyrland: #LMA10 Marketers need to understand that these are tools that everyone can use. #LMASocial
9:57 pm melaniegreen: If you can't change things in your law firms now - you're never going to be able to change. #LMA10
9:57 pm nancymyrland: #LMA10 Compliment that firms are looking to marketers to understand Social Media? It's our job..it's marketing. #LMASocial
9:58 pm NicoleKramer: Buchanan likely hiring someone with social media experience soon #lma10 #lmasocial
9:58 pm nancymyrland: #LMA10 Those who understand how to go in to firms, and help them understand how to overlay this w/current activity..valuable. #LMASocial
9:58 pm CanLawMag: #lma10 - Buchanan - next manager he hires must come with social media experience - have foot in both worlds - mktg and IT
9:58 pm rebeccawissler: New media is another extensions of the synergy that's necessary between mktg and IT. #lma10 #newmedia http://myloc.me/4Hdea
9:58 pm melaniegreen: Now is the time for firms to prioritize. Take advantage of the opportunity. #LMA10
9:59 pm nancymyrland: #LMA10 You should read others' blogs, make comments on them, be active not passive with Social Media. #LMASocial
9:59 pm gbhalla: Firms can start in social media w/a listening policy first #LMASocial #LMA10
9:59 pm nancymyrland: #LMA10 #LMASocial
10:00 pm gerkmana: The person who can implement social media technically and strategically will become very important in bigger law firms. #LMAsocial #LMA10
10:00 pm melaniegreen: Theme for panelists "get closer to your clients" & "cross-selling". All doing the same thing - how r u going to differentiate? #LMA10
10:00 pm holdencalgary: #LMA10 Hold your horses. Did the presenter at the Social Networking session just say he didn't really understand Social Media? #lmasocial
10:00 pm nancymyrland: #LMA10 There's a firehose of new SM tools that keep coming up. We need to figure out how to use them. --John Byrne #LMASocial
10:00 pm NicoleKramer: Byrne: advantage of something new is that the first year you can get away with playing around first #lma10 #lmasocial
10:00 pm SMOSEOSEM: #LMA10 You should read others' blogs, make comments on them, be active not passive with Social Media. #LMASocial http://bit.ly/bLYC7U
10:00 pm JimWay_ACC: RT @tcorcoran: According to ABA, alternative fees are more ethically sound and client-focused. #LMA10 (via @BizLawToday) #ACCValue
10:01 pm holdencalgary: RT @NicoleKramer: Byrne has seen a tweet that said "I'm tired of Twitter" #lma10 #lmasocial
10:01 pm JeffreyMorganCA: Strategic planning session is providing a lot of good take aways for the "young professionals". #lma10
10:01 pm NicoleKramer: 31 of AmLaw100 have Facebook fan pages #lma10
10:01 pm rebeccawissler: 31 out of AmLaw 100 have some type of fan page. #lma10 http://myloc.me/4Hdls
10:01 pm Targetlaw: RT @NicoleKramer: 31 of AmLaw100 have Facebook fan pages #lma10
10:02 pm gbhalla: #LMASocial panel is missing a big part of social media - your BRAND is a big part of it. U need 2speak in ur brand voice. #LMA10
10:02 pm holdencalgary: Isnt that like quitting drinking and checking into foursquare from a bar? "tweet that said "I'm tired of Twitter" #lma10 #lmasocial
10:02 pm melaniegreen: Huh? RT @holdencalgary: #LMA10 Hold your horses. Did presenter at the SN session just say he didn't really understand SM? #lmasocial
10:02 pm LindsayGriffith: Will see more firms hiring ppl who understand social media and how to make it work strategically for the firm #LMA10 #lmasocial
10:03 pm nancymyrland: #LMA10 AmLaw 100 firms: 31 have a Fan Page; 13 are updating them #LMASocial
10:03 pm LindsayGriffith: RT @holdencalgary: Isnt that like quitting drinking and checking into foursquare from a bar? "tweet that said "I'm tired of Twitter" #lma10 #lmasocial
10:03 pm gbhalla: Cooley is the AMLaw100 rockstar on Facebook with 426 fans - John Byrne #LMASocial #LMA10
10:03 pm jimtdenver: @gerkmana Sounds good for you and me ;) Are you there? I've been enjoying the tweets. #LMAsocial #LMA10
10:04 pm HubbardOne: New Media: active v passive social networking depends on practice groups and figuring out how to do it and what the associated costs #lma10
10:04 pm LindsayGriffith: Ugh, having trouble even connecting to my 3G in here. Want to scream!! #LMA10 #lmasocial
10:04 pm tjeong: YES! its why SM exist! RT @gbhalla: #LMASocial panel is missing a big part of social media - your BRAND is a big part of it. #LMA10
10:04 pm jimtdenver: @NancyMyrland That's better than I thought it would be. #LMA10 #LMASocial
10:04 pm nancymyrland: #LMA10 Social Media Policies: Risk Mgmt Comm, working on it...adapting from how to talk to the press policy. #LMASocial
10:04 pm anthonperkins: @gbhalla #LMASocial #LMA10 Who are you guys kidding. Few if any clients respond to Social Media. This is a farce. Very bad advise.
10:04 pm HubbardOne: In pitch process you have to understand the strengths and weaknesses of your competition. Research is critical #lma10
10:04 pm SonnyCohen: John Byrne raises the "L" word. People are publishing. Is anyone Listening? I haven't heard any reference to impact on search #lma10
10:05 pm LindsayGriffith: I love that so many of us tweeters are in here ;) #LMA10 #lmasocial
10:05 pm ValoremLamb: Why isn't everyone there? It's only the future.RT @tcorcoran: I am! @LindsayGriffith: Anyone in the alternative fees session? #LMA10
10:05 pm ValoremLamb: Plus save clients BIG $$. RT @tcorcoran: According to ABA, alternative fees are more ethically sound and client-focused. #LMA10
10:05 pm melaniegreen: One way to help implement change in a law firm is to use peer pressure and recognize good citizenship. What about comp systems? #LMA10
10:05 pm kevinokeefe: "No one yet is listening on Twitter when it comes to lawyers use of social media" (new media panel, #lma10). Very uninformed.
10:05 pm JeffreyMorganCA: In strategic planning take your audience into consideration, lawyers think differently. Provide evidence and analysis 2 B successful. #lma10
10:05 pm nancymyrland: #LMA10 Drinker Biddle's Tech Committee worked on their Social Media policy. #LMASocial
10:05 pm gbhalla: Look at thebyrneblog.com for an example of a law firm's social media policy #LMASocial #LMA10
10:06 pm jecorey: Social media panel "take away" at #LMA10 - Firms getting more active with blogging and tweets, but question remains: who's listening?
10:06 pm gaillamarche: great idea? connect the dots, use bullet points, competitor analysis and examples to present to lawyers #LMA10
10:06 pm LindsayGriffith: First reaction to social media at Drinker Biddle was "turn it off." I think that's common at a lot of firms #LMA10 #lmasocial
10:06 pm davecrebo: #LMASocial #LMA10 I agree. Few if any clients respond to Social Media.
10:06 pm nancymyrland: I haven't much about engagement yet. The key to these tools is engagement with your audience. #LMA10 #LMASocial
10:06 pm rebeccawissler: John byrne: "this is the future but its also nothing new." #newmedia #lma10 http://myloc.me/4HdBu
10:06 pm SonnyCohen: Fans is not a valid metric of success. Interactions is a metric of success. #LMA10.
10:07 pm gbhalla: RT @kevinokeefe: "No one yet is listening on Twitter when it comes 2lawyers use of social media" (#lmasocial #lma10). Very uninformed.
10:07 pm LindsayGriffith: Employees facebooking, etc too much is an HR disciplinary issue NOT a social media issue - could not agree more! #LMA10 #lmasocial
10:07 pm katescoptur: Love this... "If it's a law firm, there has to be a committee" #lma10 #lmasocial
10:07 pm nancymyrland: #LMA10 Social Media Policy: Be nice to each other, and don't be mean. #LMASocial
10:07 pm melaniegreen: Bill Flannery just suggested book called Drive. What drives ppl? 1. sense of purpose 2. mastery 3. control over destiny #LMA10
10:07 pm healthblawg: @JDTwitt #LMA10 Synchronicity: I gave preso today at #MBA10, on panel w @bobambrogi, others http://j.mp/bFMmh5 (same preso last wk)
10:07 pm silvioagnolis: @jecorey #LMA10 exactly. No one is listening including potential clients. There are more constructive ways to attract clients and SM is one
10:07 pm LindsayGriffith: Insurance providers are driving sone social media policies #LMA10 #lmasocial
10:08 pm CanLawMag: John Byrne, dir of comm Drinker Biddle - our social media policy is be nice to each other and don't be stupid #lma10 #lmasocial
10:08 pm LindsayGriffith: I agree! RT @JDTwitt: Speaker doesn't think people are "listening" on social media. I disagree. Our numbers daily show that they are. #lma10
10:08 pm DooneyPug: Ahh, the Golden Rule. Hey Nancy! RT @NancyMyrland: #LMA10 Social Media Policy: Be nice to each other, and don't be mean. #LMASocial
10:08 pm HubbardOne: new media: byrneblog.com will have a sample social media policy up tonight for people #LMA10
10:08 pm LindsayGriffith: RT @nancymyrland: #LMA10 Social Media Policy: Be nice to each other, and don't be mean. #LMASocial
10:08 pm gbhalla: Social media policies r like Casual Friday policies in law firms -John Bryne #lmasocial #lma10
10:08 pm nancymyrland: I'd suggest people go to @DougCornelius blog as he has aggregated many Social Media policies. #LMA10 #LMASocial
10:08 pm gaillamarche: keys to strategic planning: purpose, process, pay off via Jill Rako #LMA10
10:08 pm LindsayGriffith: So right! RT @nancymyrland: I haven't much about engagement yet. The key to these tools is engagement with your audience. #LMA10 #LMASocial
10:08 pm websitesEZY: RT @jecorey: Social media panel "take away" at #LMA10 - Firms getting more active with blogging and tweets, but question remains: who's listening?
10:09 pm gaillamarche: RT @SonnyCohen: Fans is not a valid metric of success. Interactions is a metric of success. #LMA10.
10:09 pm LindsayGriffith: RT @kevinokeefe: "No one yet is listening on Twitter when it comes to lawyers use of social media" (new media panel, #lma10). Very uninformed.
10:09 pm gbhalla: RT @NancyMyrland: I'd suggest people go to @DougCornelius blog as he has aggregated many Social Media policies. #LMA10 #LMASocial
10:10 pm gbhalla: Totally agree RT @NancyMyrland: I haven't much abt engagement yet. The key 2these tools is engagement w/ur audience. #LMA10 #LMASocial
10:10 pm holdencalgary: #LMA10 #lmasocial How are firms measuring ROI for social media? Question. Not a quote?
10:10 pm gerkmana: @jimtdenver it sure does! I'm here. Lots of interesting talk. Are you able to come to tweetup today? #LMA10
10:10 pm JeffreyMorganCA: Use google alerts re your firm and the industries you serve to build your strategic plan. #lma10
10:10 pm NicoleKramer: So has Jaffe RT @NancyMyrland I'd suggest people go to @DougCornelius blog as he has aggregated many Social Media policies #LMA10 #LMASocial
10:10 pm edadams: RT @kevinokeefe: "No one yet is listening on Twitter when it comes to lawyers" (new media panel, #lma10). Very uninformed. (Me: Amen!)
10:11 pm LindsayGriffith: Social media should be driven by clients #LMA10 #lmasocial
10:11 pm SOMERSKYS: RT @nancymyrland: #LMA10 Social Media Policy: Be nice to each other, and don't be mean. #LMASocial
10:11 pm nancymyrland: #LMA10 John Byrne: We are getting business from our Social Networking efforts. #LMASocial
10:11 pm annawhitworth: agreed, nor clicks or views RT @SonnyCohen Fans is not a valid metric of success. Interactions is a metric of success. #LMA10.
10:11 pm LindsayGriffith: So much to listen to and tweet, I feel like I've had ten cups of coffee! #LMA10 #lmasocial
10:11 pm JimWay_ACC: We've found this to be true. RT @kevinokeefe: "No one yet is listening on Twitter when it comes to lawyers use of social media" #LMA10
10:12 pm SonnyCohen: Re: SM Policy: Bob Ambrogi: ?...there has never been a disciplinary action against an attorney for answering questions online.? #LMA10
10:12 pm nancymyrland: #LMA10 #LMASocial
10:12 pm gerkmana: Firm's approach to social media should be driven by its clients. #LMAsocial #LMA10
10:12 pm holdencalgary: #LMA10 #lmasocial The head of our firms Employment practice was heavily involved in the development of our social media policies
10:12 pm LindsayGriffith: More than 50% of facebooks US members are 35 or older #LMA10 #lmasocial
10:12 pm rebeccawissler: RT @nancymyrland: I haven't much about engagement yet. The key to these tools is engagement with your audience. #LMA10 #LMASocial
10:12 pm melaniegreen: Huh? Ppl not listening on social media? I venture the MAJORITY of people on social media networks are JUST listening! #LMA10
10:12 pm nancymyrland: #LMASocial --> RT @SonnyCohen Fans is not a valid metric of success. Interactions is a metric of success. #LMA10.
10:13 pm gbhalla: Social media CAN b understood by Boomers, not just Millennials - John Byrne #LMASocial #LMA10
10:13 pm JeffreyMRoberts: Maggie @bbklaw & Igor @igorilyinsky at Moire booth. Bouncy balls & doodle pads going fast! #LMA10 http://twitpic.com/17z7b6
10:13 pm LindsayGriffith: Someone who went to Harvard should be able to understand facebook -John Byrne #LMA10 #lmasocial
10:13 pm JDSupra: #LMA10 Tweetup: Bubba Gumps, across the street from Hyatt Convention Center Hotel. 5:30 onwards. @jdsupra buying a round or three
10:13 pm nancymyrland: #LMA10 "If my 88 yr-old Grandpa can be on Facebook, your lawyers can learn how to do it." #LMASocial
10:13 pm LindsayGriffith: RT @melaniegreen: Huh? Ppl not listening on social media? I venture the MAJORITY of people on social media networks are JUST listening! #LMA10
10:14 pm gbhalla: RT @LindsayGriffith: More than 50% of facebooks US members are 35 or older #LMA10 #lmasocial
10:14 pm marcthollander: Pessimists will tell you the truth. Include them in strategic planning. @rossfishman #lma10
10:14 pm SonnyCohen: Amen: The "C" word: RT @gerkmana: Firm's approach to social media should be driven by its clients. #LMAsocial #LMA10
10:14 pm HubbardOne: Attorneys must modify their bios to meet the needs of client your pitching. Customizing content improves pitches #lma10
10:14 pm nancymyrland: #LMA10 Don't put it in writing if you don't want to see if above the fold...in any publication! #LMASocial
10:14 pm LindsayGriffith: Don't put anything in writing that you don't want to see on the front page of Above The Law #LMA10 #lmasocial
10:15 pm LindsayGriffith: Blogs are here - they are useful & read. Don't ignore them - be proactive #LMA10 #lmasocial
10:15 pm TBlinkedin: RT @LindsayGriffith: 50 million tweets per day, 60 million ppl on LinkedIn, 400 million ppl on facebook #LMA10 (via @melaniegreen)
10:15 pm lydiabednerik: RT @JDSupra: #LMA10 Tweetup: Bubba Gumps, across the street from Hyatt Convention Center Hotel. 5:30 onwards. @jdsupra buying a round or...
10:15 pm nancymyrland: #LMA10 With lawyers becoming journalists (bloggers), there is a need to train them how to talk to media that call. #LMASocial
10:16 pm melaniegreen: RT @JDSupra: #LMA10 Tweetup: Bubba Gumps, across the street from Hyatt Convention Center Hotel. 5:30 onwards. @jdsupra buying a round or 3
10:16 pm gbhalla: RT @NancyMyrland: #LMA10 "If my 88 yr-old Grandpa can be on Facebook, your lawyers can learn how to do it." #LMASocial
10:16 pm HubbardOne: 75 percent of the room just raised their hands to indicate they are involved in responding to rfps as part of their jobs. #lma10
10:16 pm gaillamarche: RT @LindsayGriffith: Don't put anything in writing that you don't want to see on the front page of Above The Law #LMA10 #lmasocial
10:16 pm nancymyrland: RT @LindsayGriffith: Blogs are here - they are useful & read. Don't ignore them - be proactive #LMA10 #lmasocial
10:17 pm HubbardOne: New Media: Need to be proactive with blogs and partner with bloggers like any media partner #LMA10 #LMASocial
10:17 pm LindsayGriffith: Time period for dealing with the media is what's changed, not the nature of the interaction #LMA10 #lmasocial
10:17 pm gaillamarche: RT @marcthollander: Pessimists will tell you the truth. Include them in strategic planning. @rossfishman #lma10
10:18 pm davecrebo: @TBlinkedin @melaniegreen @LindsayGriffith #LMA10 IN all that NOISE no client is looking for you or legal advise! A waste of time.
10:18 pm holdencalgary: #LMA10 #lmasocial Ok folks. 15 mins left in Leveraging Social Networking. Tell us how to leverage. Tell us what clients want to hear?
10:18 pm glambert: RT @LindsayGriffith: Don't put anything in writing that you don't want to see on the front page of Above The Law #LMA10 (so true!!)
10:19 pm holdencalgary: RT @SonnyCohen: Amen: The "C" word: RT @gerkmana: Firm's approach to social media should be driven by its clients. #LMAsocial #LMA10
10:19 pm lydiabednerik: Good advice RT @nancymyrland: #LMA10 Don't put it in writing if you don't want to see if above the fold...in any publication! #LMASocial
10:19 pm melaniegreen: See a lot of client/decision talk from #LMAsocial session. Don't forget influencers, amplifiers and thought leaders in your industry. #LMA10
10:19 pm davecrebo: #LMA10 IN all that NOISE no client is looking for you or legal advise! A waste of time.
10:19 pm LindsayGriffith: RT @gbhalla: RT @NancyMyrland: #LMA10 "If my 88 yr-old Grandpa can be on Facebook, your lawyers can learn how to do it." #LMASocial
10:20 pm SonnyCohen: Daryl poses question: where do we start (with social media): I say start where you have content and an interested client base. #LMA10
10:20 pm JDTwitt: A question not asked: are my clients on Facebook? Answer: absolutely. Conversation is one way to connect. Content another. #lmasocial #lma10
10:20 pm CanLawMag: Buchanan: Really encouraged lawyers to engage with CRM early on, made it easier for them to get heads around tech piece #lma10 #lmasocial
10:21 pm holdencalgary: #LMA10 #lmasocial Be strategic about which lawyers you engage. I believe the quote was "make sure they are not nuts".
10:21 pm rebeccawissler: What's different when working with bloggers is the timing of information. Can be published in 20 min. #lma10 http://myloc.me/4HelH
10:21 pm gbhalla: Ironic; Twitter went down during the #LMASocial panel at #LMA10
10:22 pm HubbardOne: Need to build a process to respond to RFPs. Catalog your tools, skills and resources. Build a proposal library. Track your progress. #lma10
10:22 pm JeffreyMorganCA: Strategy is the art of saying what NOT to do. #lma10
10:22 pm rebeccawissler: Management committee must be behing the new media initiatives and hopefully evangelists of the tools. #lma10 http://myloc.me/4HeoE
10:22 pm nancymyrland: #LMA10 10 things firms can do: Stay connected w/top clients to retain present biz. (Use all tools for this!) #LMASocial
10:22 pm LindsayGriffith: Social media to stay connected with top clients? Use LinkedIn. #LMA10 #lmasocial
10:22 pm CanLawMag: #lma10 #lmasocial top tips Byrne says use linkedin to stay connected with top clients http://myloc.me/4HeqV
10:23 pm gbhalla: Top 10 things 4firms 2do re: social media: 1) stay connected w/top clients to retain present biz; #LMASocial #LMA10
10:23 pm nancymyrland: #LMA10 Form groups -- can be private/confidential on LinkedIn and Facebook. #LMASocial
10:23 pm gbhalla: Top 10 things 4firms 2do re: social media: 3) create & maintain an alumni network (often FB); #LMASocial #LMA10
10:24 pm holdencalgary: Great idea: Where do we start (with social media): I say start where you have content and an interested client base. #LMA10 @SonnyCohen
10:24 pm nancymyrland: #LMA10 Alumni Networks: LinkedIn good use for this...get other depts involved tho. #LMASocial
10:24 pm gbhalla: Top 10 things 4firms 2do re: social media: 2) build client team infrastructure & support; #LMASocial #LMA10
10:24 pm LindsayGriffith: @davecrebo this from a guy with no followers, not following anyone & no profile pic? Not using Twitter correctly #LMA10 #lmasocial
10:25 pm nancymyrland: #LMA10 Lawyer Referral Network: From a LinkedIn group like ILN does. http://www.iln.com #LMASocial
10:25 pm gbhalla: Top 10 things 4firms 2do re: social media: 4) facilitate a lawyer referral network; #LMASocial #LMA10
10:25 pm SonnyCohen: RT @gbhalla: Ironic; Twitter went down during the #LMASocial panel at #LMA10 (is that what it was -I thought it was the bandwidth challenge)
10:26 pm LeighGeorge: Congrats to all the YHA winners! #LMA10
10:26 pm Russ23229: RT @JeffreyMorganCA Strategy is the art of saying what NOT to do. #lma10
10:26 pm nancymyrland: #LMA10 Use these tools to cross sell specific practice groups...form groups incorporating more than 1 practice area. #LMASocial
10:26 pm gbhalla: Top 10 things 4firms 2do re: social media: 6) maintain deal/matter contact groups; #LMASocial #LMA10
10:26 pm LindsayGriffith: Got an @ILN shoutout from John Buchanan - use social media to connect with your EXISTING networks #LMA10 #lmasocial
10:27 pm gbhalla: Top 10 things 4firms 2do re: social media: 7) use social media to maintain network post-events; #LMASocial #LMA10
10:27 pm gaillamarche: RT @LindsayGriffith: Social media to stay connected with top clients? Use LinkedIn. #LMA10 #lmasocial
10:27 pm gbhalla: Top 10 things 4firms 2do re: social media: 8) leverage law firm affiliate networks (TerraLex, LexMundi, Meritas); #LMASocial #LMA10
10:27 pm nancymyrland: #LMA10 Use groups to keep in touch w/ppl who attend your events...ask their opinions, converse... #LMASocial
10:28 pm LindsayGriffith: Thanks Nancy! RT @nancymyrland: #LMA10 Lawyer Referral Network: From a LinkedIn group like ILN does. http://www.iln.com #LMASocial
10:28 pm gbhalla: Top 10 things 4firms 2do re: social media: 9) validate & verify laterals/mergers w/recruiting #LMASocial #LMA10
10:28 pm CanLawMag: Byrne/Buchanan - both really like idea of after event attendee network - thinks will be very valuable #lma10 #lmasocial
10:28 pm gbhalla: Top 10 things 4firms 2do re: social media: 10) screen prospects to find an "in"; #LMASocial #LMA10
10:29 pm wechslerross: Above the law is my favorite Steven Seagal movie #lma10
10:29 pm JDTwitt: Social media to stay connected with top clients? Use LinkedIn. #LMA10 #lmasocial (via @LindsayGriffith)
10:29 pm nancymyrland: #LMA10 Screen prospects by searching in all these tools to find an "in" to a company/client. #LMASocial
10:29 pm heathermilligan: I'm the real Ann Lee Gibson #lma10 http://tweetphoto.com/14044200
10:30 pm NicoleKramer: #lma10 Another great use of social media: Monitor Twitter during your panel (ahem) to see what your audience wants covered #lmasocial
10:30 pm LindsayGriffith: Landscape of social media in 2015? More integration, better tracking #LMA10 #lmasocial
10:31 pm nancymyrland: #LMA10 (What does it look like in 2015? Fully integrated in marketing strategy, but tools will be changing!) #LMASocial
10:31 pm gbhalla: RT @NancyMyrland: #LMA10 Use groups to keep in touch w/ppl who attend your events...ask their opinions, converse... #LMASocial
10:31 pm heathermilligan: I'm the real Ann Lee Gibson #lma10 http://twitpic.com/17z9q7
10:32 pm gbhalla: More irony from #LMA10: #LMASocial panel was SRO, but emptied during the Q&A
10:32 pm heathermilligan: Hey, wait ...I'm the real Ann Lee Gibson #lma10 http://twitpic.com/17z9wc
10:33 pm LindsayGriffith: RT @NicoleKramer: #lma10 Another great use of social media: Monitor Twitter during your panel (ahem) to see what your audience wants covered #lmasocial
10:34 pm LindsayGriffith: RT @gbhalla: More irony from #LMA10: #LMASocial panel was SRO, but emptied during the Q&A
10:35 pm nancymyrland: #LMA10 More firms will create mobile apps in coming years. #LMASocial
10:35 pm gbhalla: RT @NancyMyrland: #LMA10 Use these tools 2cross sell specific practice groups...form groups incorporating >1 practice area. #LMASocial
10:35 pm gbhalla: RT @NancyMyrland: #LMA10 Lawyer Referral Network: From a LinkedIn group like ILN does. http://www.iln.com #LMASocial
10:35 pm katescoptur: Glad to hear social media will only grow bigger in next few years #lma10 #lmasocial
10:35 pm nanther: @gbhalla That's because you're competing with #SXSW! #LMASocial #LMA10
10:38 pm heathermilligan: We're in the track 3 room!! See you in 20. #lma10
10:40 pm NoviMediji: RT @HubbardOne: New Media: Need to be proactive with blogs and partner with bloggers like any media partner #LMA10 #LMASocial
10:41 pm gbhalla: RT @nanther: @gbhalla That's because you're competing with #SXSW! #LMASocial #LMA10
10:41 pm gbltd: RT @gbhalla: More irony from #LMA10: #LMASocial panel was SRO, but emptied during the Q&A
10:42 pm gbltd: RT @gbhalla: Top 10 things 4firms 2do re: social media: 8) leverage law firm affiliate networks (TerraLex, LexMundi); #LMASocial #LMA10
10:42 pm gbltd: RT @gbhalla: Top 10 things 4firms 2do re: social media: 7) use social media to maintain network post-events; #LMASocial #LMA10
10:42 pm gbltd: RT @gbhalla: Top 10 things 4firms 2do re: social media: 6) maintain deal/matter contact groups; #LMASocial #LMA10
10:42 pm gbltd: RT @gbhalla: Top 10 things 4firms 2do re: social media: 4) facilitate a lawyer referral network; #LMASocial #LMA10
10:43 pm gbltd: RT @gbhalla: Top 10 things 4firms 2do re: social media: 3) create & maintain an alumni network (often FB); #LMASocial #LMA10
10:43 pm gbltd: RT @gbhalla: Top 10 things 4firms 2do re: social media: 1) stay connected w/top clients to retain present biz; #LMASocial #LMA10
10:44 pm gbhalla: @tjeong 4 LMA the hashtags are: #LMA10 and #LMASocial
10:50 pm heathermilligan: Thanks to my helper @lindsaygriffith who'll be passing out Girl Scout cookies at our session. #lma10
10:53 pm marcthollander: I've heard people don't recognize me without the helmet. Need to find one. #lma10
10:54 pm CathyGellis: RT @glambert: RT @LindsayGriffith: Don't put anything in writing that you don't want to see on the front page of Above The Law #LMA10 (so true!!)
10:55 pm heathermilligan: Remember. I'll be reading your tweets. So be nice. #lma10
10:56 pm marcthollander: Anyone know if #lma10 is a trending topic?
10:58 pm GinaRubel: Social Media Strategies for Small to Mid-sized Law Firms up next at #LMA10 w/ @heathermilligan @jaynenavarre @russ23229 Going to be Great!
10:59 pm DenverHyatt: #LMA10 Since many of you are leaving 2moro, stop by Strata Bar tonight from 4-10pm for $2 drafts and $5 house wines. Have a great night
11:00 pm GinaRubel: RT @heathermilligan: Remember. I'll be reading your tweets. So be nice. #lma10
11:00 pm GinaRubel: RT @heathermilligan: Thanks to my helper @lindsaygriffith who'll be passing out Girl Scout cookies at our session. #lma10
11:00 pm lalaland999: Was just told tweeting during seminars is rude #lma10 oops
11:02 pm Jeannettemcgarr: #LMA10 okay Leveraging Social Media, teach me something new http://myloc.me/4HgFs
11:02 pm lalaland999: I was told that tweeting during panels is rude #lma10 oops!
11:02 pm GinaRubel: Looking at social media from a holistic approach at #LMA10 @heathermilligan @jaynenavarre @russ23229
11:03 pm SonnyCohen: More cowbell. #lma10
11:03 pm jimcalloway: RT @kevinokeefe "No one yet is listening on Twitter when it comes to lawyers use of social media" #lma10 Very uninformed. (That's kind!)
11:03 pm nancymyrland: #LMA10 This next session on Social Media promises to be great with @jaynenavarre @heathermilligan & @Russ23229
11:04 pm nancymyrland: It's not rude...it's sharing w/those at home who can't attend. RT @lalaland999: Was just told tweeting during seminars is rude #lma10 oops
11:04 pm GinaRubel: Playing Rock, Paper, Scissors - at #LMA10 - makes me miss my kids
11:05 pm rebeccawissler: Sitting in on attorney coaching and negotiation skills. I need this info! #lma10 http://myloc.me/4HgRT
11:05 pm JDTwitt: I wish I could also blaim altitude sickness on memory loss (like @jaynenavarre) #LMA10
11:05 pm GinaRubel: Social web = need for new technologies in order to access and engage everywhere #LMA10
11:06 pm GinaRubel: Entering in social media is "like drinking from a fire hose" says Russell Lawson - so he did research b/4 engaging online #LMA10
11:06 pm JDTwitt: Already my favorite panel: @lindseygriffith walk the aisle handing out @heathermilligan's awesome cookies #LMA10
11:06 pm GinaRubel: RT @SonnyCohen: More cowbell. #lma10
11:06 pm melaniegreen: Track 3 - The Rising Role of the Law Firm Business Manager - Sutherland, Asbill & Brennan presenting. #LMA10
11:07 pm LindsayGriffith: RT @nancymyrland: #LMA10 This next session on Social Media promises to be great with @jaynenavarre @heathermilligan & @Russ23229
11:07 pm lalaland999: Q: greatest challenge for @heathermilligan in socme: tech upgrade #lma10
11:07 pm GinaRubel: @lalaland999 I was told that tweeting during panels is rude #lma10 oops! - that is sad and short-sighted
11:07 pm lalaland999: Toughest challenge for @russ23229 in mktg: getting ppl to engage frequently #lma10
11:08 pm lydiabednerik: Even during the social media panel? RT @lalaland999: I was told that tweeting during panels is rude #lma10 oops!
11:08 pm GinaRubel: Need to find champions in law firms who are willing to speak up in social media #LMA10
11:08 pm lalaland999: Toughest challenge for @heathermilligan in mktg: finding an atty champion #lma10
11:08 pm katescoptur: Yum, best panel!! RT @heathermilligan: Thanks to my helper @lindsaygriffith who'll be passing out Girl Scout cookies at our session #lma10
11:09 pm JDTwitt: @heathermilligan says: find social media champions in the firm - and you'd be surprised who they can be ... yes #LMA10
11:09 pm LindsayGriffith: Heather says you need to identify champions #LMA10
11:09 pm nancymyrland: #LMA10 Jayne: Make it a part of your day. Integarate it in to your work flow. Carve out the time!
11:09 pm SonnyCohen: Is alternative to social media marketing "traditional marketing" - from something Jayne Navarre said. Maybe. Prefer "marketing" #lma10
11:09 pm nancymyrland: #LMA10 Heather: Challenge for her was finding the champions in the firm to adopt these tools.
11:09 pm julito77: RT @NancyMyrland: #LMA10 Social Media Policy: Be nice to each other, and don't be mean. #LMASocial
11:09 pm LindsayGriffith: Social media tools are things lawyers are already using, just reinterpreted #LMA10 #lmasocial
11:09 pm nancymyrland: #LMA10 Social Networking is about engaging people. If not, then you're wasting your time. (Agree!)
11:10 pm lalaland999: Re-educating attys on socme & time are biggest challenges #lma10
11:10 pm JDTwitt: lawyers are already doing this. your role: transforming it into 2010 version. (@heathermilligan) #LMA10 networking, social, expertise, etc
11:10 pm LindsayGriffith: Social media doesn't require you to stop doing other things, like attending alumni events. Just another tool #LMA10 #lmasocial
11:11 pm HubbardOne: #LMA10 New Video: Jonathan Fitzgarrald shares his top5 tips for legal marketers working in a political environment http://twurl.nl/h0o8w5
11:11 pm melaniegreen: What is practice management? Strategic planning, lateral integration, workflow mngt, budgeting - running practice as biz #LMA10
11:11 pm nancymyrland: #LMA10 Russ is having a tool built that will allow him to feed attorneys topics daily, which they can then write abt on the Social Web.
11:11 pm LindsayGriffith: GS cookies didn't make it too far forward in the room - so much for everyone in the back who pretended not to want them! #LMA10
11:11 pm LindsayGriffith: RT @nancymyrland: #LMA10 Social Networking is about engaging people. If not, then you're wasting your time. (Agree!)
11:12 pm JDTwitt: @sandsanderson is building a tool that gives content sharing ideas to their lawyers, wherever they gather. #LMA10
11:12 pm nancymyrland: #LMA10 Russ sends out a Social Media tip twice a month to all attorneys.
11:12 pm SonnyCohen: RT @lalaland999: I was told that tweeting during panels is rude #lma10 oops! - No! Consider it high form of engagement w/speakers & others
11:12 pm lalaland999: @russ23229 uses a socme co. for his attys to feed them daily blog ideas #lma10
11:13 pm nancymyrland: #LMA10 Russ's firm started @SocialLawyers to help educate other lawyers as to what his firm thinks works in SM.
11:13 pm GinaRubel: Social Lawyers is a channel that can be followed @sociallawyers to keep lawyers informed on social media #LMA10
11:14 pm nancymyrland: #LMA10 "We think clients want firms who understand Social Media." -- @Russ23229
11:14 pm JDTwitt: Russ Lawson at @sandanderson writes "Look Who's Famous Now" - internal doc showing exposure lawyers garner online #LMA10 great idea
11:14 pm lalaland999: Want attys & clients to perceive that socme is welcome & understood #lma10
11:14 pm LindsayGriffith: RT @SonnyCohen: RT @lalaland999: I was told that tweeting during panels is rude #lma10 oops! - No! Consider it high form of engagement w/speakers & others
11:14 pm gaillamarche: need a legal source for #sociamedia follow @sociallawyers #LMA10
11:15 pm nancymyrland: #LMA10 We can seed the blog w/conversation we want to have out there. -- @heathermilligan
11:15 pm LindsayGriffith: On the firm blog, @heathermilligan says they want to seed the conversation to be perceived as the expert #LMA10 #lmasocial
11:15 pm JDTwitt: @heathermillgan: we seed the conversation we want to have out there with our content #LMA10
11:16 pm lalaland999: @heathermilligan: Write on it 3x, you become an "expert" #lma10
11:16 pm nancymyrland: #LMA10 Objectives are really important in any strategy. Don't just grasp a tool w/out knowing why they're doing it. --Jayne
11:16 pm lancegodard: RT @lalaland999 Toughest challenge for @russ23229: getting ppl to engage frequently #lma10 || Sands lawyers engage very well, Russ. Good job
11:16 pm SWeimer_PDX: Talking about social media strategies at @LMA_ANNUAL_CONF track. Lawyers blogging & Tweeting... #LMA10
11:16 pm GinaRubel: RT @LindsayGriffith: On the firm blog, @heathermilligan says they want to seed the conversation to be perceived as the expert #LMA10 #lmasocial
11:17 pm LindsayGriffith: Mktrs should know more abt tools & their objectives before using tools - @jaynenavarre. I do think there's some good in experimenting #LMA10
11:18 pm JDTwitt: Know your objectives (revenue, education, branding are good ones) as per @jaynenavarre #LMA10
11:18 pm marcthollander: @LindsayGriffith just met @gaillamarche! Now where is @heathermilligan? #lma10
11:19 pm GinaRubel: You can't just write a blog and think ppl are going to read it - you need a strategy to let ppl know to follow the blog #LMA10
11:19 pm nancymyrland: #LMA10 Developing objectives in your firm for the social web: Heather: Get the firm name out there when searching; expanding in key areas
11:19 pm GinaRubel: RT @JDTwitt: Know your objectives (revenue, education, branding are good ones) as per @jaynenavarre #LMA10
11:20 pm rebeccawissler: Difference between competitive v collaborative approach to negotiation: consider both parties. Long-term relationships. #lma10
11:20 pm GinaRubel: #LMA10 - fire alarms going off - it's a false alarm ...
11:20 pm LindsayGriffith: A blog is a living tool - Heather #LMA10 #lmasocial
11:21 pm nancymyrland: #LMA10 OKAY, OKAY THERE'S NO EMERGENCY .... SHOOSH THE ANNOUNCEMENTS LOUD SPEAKER!!
11:21 pm gerkmana: This social media panel is on fire. The fire alarm just went off. #LMA10 #LMAsocial
11:21 pm nancymyrland: #LMA10 We're back....just a minor alarm in the building... ;-)
11:22 pm GinaRubel: Think about linking blog posts to attorney bios #LMA10
11:22 pm LindsayGriffith: Want to start attaching the individual attorneys, thorough their bios. Shows where interest & exposure is - Heather. #LMA10 #lmasocial
11:22 pm nancymyrland: #LMA10 Link your blog posts to your bio...link your external world to the people who come to see you.
11:22 pm LindsayGriffith: RT @gerkmana: This social media panel is on fire. The fire alarm just went off. #LMA10 #LMAsocial
11:22 pm nancymyrland: RT @gerkmana: This social media panel is on fire. The fire alarm just went off. #LMA10 #LMAsocial
11:22 pm KristinTurnak: #LMA10 attending "Social Media Strategies" breakout and listening to Jayne Navarre speak. #LMA
11:23 pm LindsayGriffith: Don't discourage any lawyers from blogging - encourage others to write more - Heather #LMA10 #lmasocial
11:24 pm nancymyrland: #LMA10 How to link your blog to your bio? Manually, but can also use an RSS feed on to their bio.
11:24 pm nancymyrland: RT @LindsayGriffith: Don't discourage any lawyers from blogging - encourage others to write more - Heather #LMA10 #lmasocial
11:25 pm nancymyrland: #LMA10 Russ: Online Social Media Plan: Networking component on LinkedIn & MH Connected; Blogging & Tweeting; Adding Facebook
11:25 pm rebeccawissler: Collaborative negotiation: separate people from the problem. Acknowledge attny's strength apart from issue. #lma10 http://myloc.me/4HidO
11:26 pm LindsayGriffith: It's all about SEO & keywords - Russ #LMA10 #lmasocial
11:26 pm GinaRubel: Need to connect online activity to attorney bios on firm website - and IT'S ALL ABOUT SEO! #LMA10 - Amen!
11:26 pm nancymyrland: #LMA10 Russ will be adding YouTube this year. (I agree with this)
11:26 pm JDTwitt: "We're redesigning our website right now" - hear that a lot at #LMA10 ...
11:26 pm LindsayGriffith: Need to teach our attorneys how to be in the top three results #LMA10 #LMASocial
11:26 pm GinaRubel: Social media is about teaching attorneys to be in the top 3 results through SEO #LMA10
11:27 pm jenniferbourn: RT @NancyMyrland: #LMA10 Objectives R really important in any strategy. Don't just grasp a tool w/out knowing why they're doing it. --Jayne
11:27 pm nancymyrland: RT @LindsayGriffith: Need to teach our attorneys how to be in the top three results #LMA10 #LMASocial
11:27 pm LindsayGriffith: Q about purchasing keywords. Russ says they do it organically, look for niches where there isn't competition #LMA10 #LMASocial
11:27 pm GinaRubel: @nancymyrland YouTube is a fabulous SEO tool when used right and can't forget that it's owned by Google #LMA10
11:28 pm LindsayGriffith: Jayne: your online footprint is your new bio - totally #LMA10 #LMASocial
11:28 pm melaniegreen: RT @GinaRubel: Social media is about teaching attorneys to be in the top 3 results through SEO #LMA10
11:29 pm GinaRubel: funny, when legal marketers are asked, how many of you have Googled yourself - all raise hands. Ask lawyers the same <10% #LMA10
11:29 pm lalaland999: Don't like what your Google search turns up? Change it by "owning" your name. Be on socme #lma10
11:29 pm nancymyrland: Makes u more approachable 2. RT @GinaRubel: @nancymyrland YouTube-fabulous SEO tool when used right&can't forget it's owned by Google #LMA10
11:30 pm LindsayGriffith: Do you own your name in google search results? ie, are you 9 out of 10 results on the first 3 pages? Yes for me! #LMA10 #LMASocial
11:30 pm LindsayGriffith: RT @lalaland999: Don't like what your Google search turns up? Change it by "owning" your name. Be on socme #lma10
11:31 pm nancymyrland: #LMA10 Heather: All our blogs look similar...logo, look...reinforce the firm's visual identity.
11:31 pm lalaland999: Discussing if your blog should be branded w/ firm or separate #lma10
11:31 pm LindsayGriffith: Heather's blogs look like the firm site, but with different colors. Keeps branding consistent #LMA10 #LMASocial
11:31 pm gerkmana: RT @LindsayGriffith: Jayne: your online footprint is your new bio - totally #LMA10 #LMASocial
11:32 pm marcthollander: @LindsayGriffith Ha! In biz & practice mgmt @MelanieGreen #lma10 / different positions & responsibilities to attorneys, practice leaders
11:32 pm LindsayGriffith: Heather's blog hits come from different sources - expand your exposure! #LMA10 #LMASocial
11:32 pm nancymyrland: #LMA10 Repurpose all of your content...pulbish it and publicize it everywhere!
11:33 pm melaniegreen: RT @nancymyrland: #LMA10 Heather: All our blogs look similar...logo, look...reinforce the firm's visual identity.
11:34 pm alisonlaw: True! RT @LindsayGriffith: Don't put anything in writing that you don't want to see on the front page of Above The Law #LMA10 #lmasocial
11:34 pm lalaland999: For my firm's blog is completely separate from our firm, yet #1 referrer to firm website. #lma10
11:34 pm GinaRubel: RT @nancymyrland: #LMA10 Repurpose all of your content...pulbish it and publicize it everywhere!
11:34 pm LindsayGriffith: Q from Jane - does Twitter help drive traffic to Heather's blogs? YES #LMA10 #LMASocial
11:34 pm nancymyrland: #LMA10 Heather is the one sending out blog posts, articles & news via their @BargerWolen Twitter account.
11:34 pm GinaRubel: RT @lalaland999: Don't like what your Google search turns up? Change it by "owning" your name. Be on socme #lma10
11:34 pm JDTwitt: RT @NancyMyrland #LMA10 Repurpose all of your content...pulbish it and publicize it everywhere!
11:35 pm BFastSinclair: RT @NancyMyrland: #LMA10 Social Networking is about engaging people. If not, then you're wasting your time. (Agree!)
11:35 pm nancymyrland: #LMA10 Shout out to @lancegodard 's interviews of lawyers that are under his @22twts . Go Lance!
11:35 pm LindsayGriffith: Shoutout to @lancegodard for @22twts! Great way to highlight your lawyers! #LMA10 #LMASocial
11:35 pm KristinTurnak: #LMA10 Attended RFP Best Practice breakout presented by Christopher Batio and Jeff Baron. Great breakout! #LMA
11:35 pm gbhalla: Large top 10 law firm: "Twitter and blogs scare us 2death" #LMA10 #LMASocial
11:36 pm JDTwitt: @jaynenavarre gives props to @lancegodard in the session - get your lawyers by Lance at 22 Tweets #LMA10
11:36 pm nancymyrland: #LMA10 When your attorneys get the spark of interest in blogging, get it up FAST! Use their energy!
11:36 pm lalaland999: Don't let your blog "go" - keep updating #lma10
11:36 pm LindsayGriffith: Russ: don't let interest die - when ppl have the social media spark, feed it! #LMA10 #LMASocial
11:37 pm melaniegreen: RT @LindsayGriffith: Russ: don't let interest die - when ppl have the social media spark, feed it! #LMA10 #LMASocial
11:37 pm kevinokeefe: Half of large law firms now blogging. LexBlog's Semiannual State of the AmLaw 200 Blogosphere. http://bit.ly/aFriEK #LMA10
11:38 pm nancymyrland: Important!--> #LMA10 Use your important keywords in all of your profiles in all Social Networking sites.
11:38 pm LindsayGriffith: Get your firm's identity running through all social media channels #LMA10 #LMASocial
11:39 pm Joshua_Lynch: RT @kevinokeefe: Half of large law firms now blogging. LexBlog's Semiannual State of the AmLaw 200 Blogosphere. http://bit.ly/aFriEK #LMA10
11:39 pm PeachRyan: Heard at #lma10 - "When I'm sad I go to facebook." :)
11:40 pm nancymyrland: RT @LindsayGriffith: Get your firm's identity running through all social media channels #LMA10 #LMASocial
11:40 pm lancegodard: RT @LindsayGriffith: Shoutout to @lancegodard for @22twts! Great way to highlight your lawyers #LMA10 || thx @LindsayGriffith @nancymyrland
11:40 pm tcorcoran: Nonsense! Dinosaurs, make way for the future! RT @lalaland999: Was just told tweeting during seminars is rude #lma10 oops
11:40 pm nancymyrland: #LMA10-> RT @DougCornelius: @nancymyrland Glad u find the social media policy d'base useful. Short link for it: http://tinyurl.com/socialdb
11:41 pm GinaRubel: Not a marketers job to write lawyer blogs #LMA10
11:41 pm LindsayGriffith: Heather goes through her RSS reader & sends interesting topics to relevant groups within the firm so they can blog on it #LMA10 #LMASocial
11:41 pm nancymyrland: RT @GinaRubel: Not a marketers job to write lawyer blogs #LMA10
11:42 pm LindsayGriffith: Jayne: how to handle disclaimers? Russ: embedded behavior metrics on policy. Follow & monitor your attorneys (I do!) #LMA10 #LMASocial
11:42 pm nancymyrland: RT @LindsayGriffith: Heather goes thru her RSS reader-sends interesting topics 2 relevant grps w/in firm so they can blog on it #LMA10
11:43 pm LindsayGriffith: RT @GinaRubel: Not a marketers job to write lawyer blogs #LMA10
11:44 pm GinaRubel: RT @nancymyrland: RT @LindsayGriffith: Heather goes thru her RSS reader-sends interesting topics 2 relevant grps w/in firm so they can blog on it #LMA10
11:44 pm GinaRubel: RT @LindsayGriffith: Jayne: how to handle disclaimers? Russ: embedded behavior metrics on policy. Follow & monitor your attorneys (I do!) #LMA10 #LMASocial
11:44 pm nancymyrland: #LMA10
11:44 pm SonnyCohen: Jayne asks: How many people have added personnel for social media marketing? Very few.I think that will change (when they get serious)#lma10
11:45 pm GinaRubel: Pay attention to what people want to read on your blog - look at your analytics and provide content based on wants #LMA10
11:45 pm debdobson: RT @NancyMyrland: #LMA10
11:46 pm GinaRubel: RT @SonnyCohen: Jayne asks: How many people have added personnel for social media marketing? Very few.I think that will change (when they get serious)#lma10
11:46 pm LindsayGriffith: Jayne, Russ & Heather r talking about how to do this -follow them! Really meant for nontweeters ;) I think the rest of us already do #LMA10
11:47 pm GinaRubel: Tweetup at Bubba Gumps 5:30 #LMA10
11:47 pm JDTwitt: All the readers are going to Facebook #lma10
11:51 pm Jeannettemcgarr: #LMA10 what is a Chief Results Officer? http://myloc.me/4HkdS
11:51 pm melaniegreen: Final session of the day - Process improvement and lean sigma #LMA10
11:52 pm melaniegreen: Process improvement - systematic practice of looking at a process to understand how its done & identify improvements to improve. #LMA10
11:53 pm melaniegreen: Never looked at any kind of work or process that couldn't be improved in some way. #LMA10
11:54 pm marcthollander: Statistics say one marketer per 35 attorneys. How is your staffing doing? #lean #lma10
11:54 pm coreygarver: Oh yeah I heart#projectmanagement RT @melaniegreen Final session of the day - Process improvement and lean sigma #LMA10
11:57 pm Jeannettemcgarr: I wish! RT @marcthollander: Statistics say one marketer per 35 attorneys. How is your staffing doing? #lean #lma10 http://myloc.me/4HkFd
 
March 12, 2010
12:05 am melaniegreen: Why spend time on process improvement & take a break from doing the work? Benefits everyone moving forward. Speed, cost, efficiency. #LMA10
12:05 am thetrialwarrior: Huh, did you say something? RT @kevinokeefe: "No one yet is listening on Twitter when it comes to lawyers use of social media" panel #lma10
12:05 am senyab: Interested in other attendees thoughts on the sessions today, found some too 101 #lma10
12:10 am melaniegreen: Process improvement is best when applied to something that happens over and over again. #LMA10
12:10 am melaniegreen: Morgan Lewis is getting plug again for being ahead of the curve for their process improvement on handling client matters. #LMA10
12:14 am melaniegreen: "Lean" is the process of looking at something & weeding out waste. (e.g. over-production, over-research, etc.) #LMA10
12:16 am adriandayton: RT @melaniegreen: Process improvement is best when applied to something that happens over and over again. #LMA10
12:18 am senyab: RT @melaniegreen: "Lean" is the process of looking at something & weeding out waste. (e.g. over-production, over-research, etc.) #LMA10
12:19 am melaniegreen: Six Sigma evaluates inputs vs. outputs. What do we know about how to best do something,control the process, & achieve success. #LMA10
12:21 am rebeccawissler: Having a great time at #lma10 but am REALLY bummed I missed @prsarahevans at @neworleansama today. Can I have highlights, tweeps?
12:24 am LMA_Toronto: Half of large law firms now blogging. LexBlog's Semiannual State of AmLaw 200 Blogosphere. http://bit.ly/aFriEK #LMA10 (via @kevinokeefe)
12:24 am nancymyrland: Everyone's invited, even if ur only distantly related to a Tweeter! :-) RT @GinaRubel: Tweetup at Bubba Gumps 5:30 #LMA10
12:24 am LMA_Toronto: Important!--> #LMA10 Use your important keywords in all of your profiles in all Social Networking sites. (via @nancymyrland)
12:25 am heathermilligan: Why, did someone say Tweet Up at Bubba Gumps across the street?? See ya there!! #LMA10
12:25 am lancegodard: @marcthollander see you at the 5:30 tweetup at Bubba Gump? #LMA10
12:25 am nancymyrland: Why, I think they did! I'm there! RT @heathermilligan: Why, did someone say Tweet Up at Bubba Gumps across the street?? See ya there! #LMA10
12:27 am LMA_Toronto: Not a marketers job to write lawyer blogs #LMA10 (via @GinaRubel)
12:27 am lancegodard: Does anyone at #LMA10 know if the unsecured tmobile wifi is real?
12:28 am senyab: great to meet @redbeardandre yesterday at #lma10
12:29 am Jeannettemcgarr: It is real RT @lancegodard: Does anyone at #LMA10 know if the unsecured tmobile wifi is real? http://myloc.me/4Hng0
12:29 am rafael_borras: RT @adriandayton: RT @melaniegreen: Process improvement is best when applied to something that happens over and over again. #LMA10
12:30 am jasonmilch: Anyone at #LMA10 attending the crisis PR Presentation going on right now?
12:32 am holdencalgary: #LMA10 At Bubba Gumps tweetup to meet a bunch of legal twits
12:33 am KPublicover: Heading over to the #lma10 tweetup at Bubba Gumps. My first ever tweetup. So exciting!
12:38 am JackieTEwing: @NancyMyrland - #LMA10 --> each time I see this I think you're saying LMAO!! hope you're having fun:)
12:40 am IgorIlyinsky: RT I heard it was, but signal is weak. @lancegodard: Does anyone at #LMA10 know if the unsecured tmobile wifi is real?
12:42 am tjeong: thanks all tweeps for the great insight today. As a Web Designer , this was a good insight to your all wants, needs, and challenges! #LMA10
12:51 am legalbizwriter: @SonnyCohen "Tweeters: consider[] adding opinion and not merely regurgitation" YES! Discussion adds so much more. #lma10 (forgot tag before)
12:54 am heathermilligan: @nancymyrland is taking pix at #lma10 tweetup.
1:02 am kevinhouchin: Hi to all the folks at #lma10 tweet-up, sorry I can't make it down 2 Denver 2nite.
1:05 am nancymyrland: http://twitpic.com/18033w - Having a blast at the #LMA10 Tweetup at Bubba Gumps!!
1:05 am bobcoffield: RT @kevinokeefe: Half of large law firms now blogging. LexBlog's Semiannual State of the AmLaw 200 Blogosphere. http://bit.ly/aFriEK #LMA10
1:06 am moebes123: RT @legalbizwriter: @SonnyCohen "Tweeters: consider[] adding opinion and not merely regurgitation" YES! Discussion adds so much more. #lma10 (forgot tag before)
1:24 am meganmckeon: On the bus on the way to the LMA Night Out at Wynkoop Brewery. #LMA10
1:25 am rebeccawissler: Thank you @nancymyrland and @heathermilligan for an awesome tweetup! #lma10 http://myloc.me/4HsaW
1:43 am gaillamarche: http://twitpic.com/180ajd - @kevinokeefe and me at #LMA10
1:49 am gaillamarche: @Elliottmarkc nice to meet you too, you did a great job on the strategic planning panel! #LMA10
2:03 am gbhalla: RT @tjeong: thx all tweeps 4the great insight 2day. As a Web Designer , this was a good insight 2ur wants, needs, &challenges! #LMA10
2:10 am michaelalanwebb: #LMA10 Keith Wewe in NOT a pool shark!
2:18 am gaillamarche: legal dream team @matthomann @kevinokeefe @LarryBodine @markbeese http://yfrog.com/5byykhj #LMA10 #ff
2:30 am LeighGeorge: Today's takeaway: SM is a tool. For it 2 B effective it must B driven by your brand & a strategy with clear & measurable objectives #LMA10
2:38 am gaillamarche: RT @nancymyrland: http://twitpic.com/18033w - Having a blast at the #LMA10 Tweetup at Bubba Gumps!!
2:57 am Brilliant_Biz: Smart! > RT @LeighGeorge:SM is a tool. 2 B effective it must B driven by your brand & a strategy with clear & measurable objectives #LMA10
2:59 am nancymyrland: http://twitpic.com/180pwu - #LMA10 THIS is the real Ann Lee Gibson @heathermilligan
3:03 am Brilliant_Biz: RT @nancymyrland: #LMA10 Repurpose all of your content...pulbish it and publicize it everywhere!
3:04 am Brilliant_Biz: A sobering thought > RT @LindsayGriffith: Jayne: your online footprint is your new bio - totally #LMA10 #LMASocial
3:11 am Brilliant_Biz: I am appreciating your tweets, it's NOT rude at all! :-) > RT @lalaland999: I was told that tweeting during panels is rude #lma10 oops!
3:11 am legalmediagirl: Just sayin' RT @SonnyCohen: Are CMO's of hospitals typically non-practicing surgeons? CMO's of accnting firms non-practicing CPA's? #LMA10
3:21 am stephaniethum: Short 2-mile run tonight with a view of the Colorado mountains beneath a pink + blue sunset. I could get used to the view. #LMA10 #hcsmruns
3:22 am gaillamarche: @matthomann great to meet you tonight! #LMA10
3:23 am gaillamarche: @JDSupra so nice to meet you both, great service you provide #LMA10
3:54 am Jeannettemcgarr: Wiped out. I tweeted more today that I have in the last 2 years! #LMA10
3:54 am poynerspruill: Following the LMA Conference via Twitter #LMA10
3:57 am reedaloud: RT @leahcdaniels: RT @nancymyrland: #LMA10 Jaffe has a white paper by John Reed re alternative fees recommended by Steve Elsner. [Link: http://bit.ly/cGidJK]
4:14 am marcthollander: Need a good resto close to the hotel? Check out Potager or Table 6 ... wow... great eats #LMA10
4:18 am DougJohnsonColo: #LMA10 Link to the webinar I?m doing with West Legal Ed: http://westlegaledcenter.com/program_guide/course_detail.jsf?courseId=27437092
4:19 am senyab: On ubertwitter finally #lma10
4:19 am nancymyrland: Thank you for RTing my slip of the hand my friend! ;-) RT @debdobson: RT @NancyMyrland: #LMA10
4:21 am nancymyrland: Funny! I am having fun! RT @JackieTEwing: @NancyMyrland - #LMA10 --> ea time I c this I think you're saying LMAO!! hope you're having fun:)
4:22 am nancymyrland: Thx! RT @LMA_Toronto: Important!--> #LMA10 Use your impt keywords in all of ur profiles in all Social Networking sites. (via @nancymyrland)
4:22 am AmyKieferHansen: JD portion of #LMA10 was great! I was surprised that so few Denver lawyers took advantage of such a great program in their own backyard.
4:22 am nancymyrland: TY Beverly! RT @BFastSinclair: RT @NancyMyrland: #LMA10 Social Networking-abt engaging ppl. If not, then you're wasting your time. (Agree!)
4:23 am nancymyrland: Thanks Adrian! RT @JDTwitt: RT @NancyMyrland #LMA10 Repurpose all of your content...pulbish it and publicize it everywhere!
4:23 am nancymyrland: Ya like that one!? :-) RT @julito77: RT @NancyMyrland: #LMA10 Social Media Policy: Be nice to each other, and don't be mean. #LMASocial
4:23 am rosaliekramm: RT @NancyMyrland: Thanks Adrian! RT @JDTwitt: RT @NancyMyrland #LMA10 Repurpose your content...pulbish it and publicize it everywhere!
4:24 am nancymyrland: Me too! RT @jimtdenver: @NancyMyrland That's better than I thought it would be. #LMA10 #LMASocial
4:25 am nancymyrland: Hi Jonathan! RT @ProfJonathan: RT @NancyMyrland: #LMA10 Lawyers use Social Networking because they want info'n they can't get elsewhere.
4:26 am senyab: Went to my first tweetup in Denver #lma10
4:28 am nancymyrland: Woohoo...glad you came! :-) RT @senyab: Went to my first tweetup in Denver #lma10
4:29 am nancymyrland: RT @AmyKieferHansen: JD portion of #LMA10 was grt! I was surprised so few Denver lawyers took adv of such a grt program-their own backyard.
4:31 am nancymyrland: :-) RT @rebeccawissler: Thank you @nancymyrland and @heathermilligan for an awesome tweetup! #lma10 http://myloc.me/4HsaW
4:31 am jkhoey: @tjeong what's the latest from #LMA10 ???
4:31 am nancymyrland: Missed you Kevin! RT @kevinhouchin: Hi to all the folks at #lma10 tweet-up, sorry I can't make it down 2 Denver 2nite.
4:32 am nancymyrland: #LMA10 Headed upstairs to the Akina "After-Prom." Thanks Akina! Check em out--> http://bit.ly/cPylj7
4:43 am senyab: Nice meeting @gerkmana @holdencalgary @lindsaygriffith today! #lma10
4:44 am jonlin98: Finally have time to catch up with #lma10 tweets but there are so many. Any good blog posts yet summarizing day 1? #lma
4:45 am Elliottmarkc: gr8t #LMA10 peeps @lancegodard @meganmckeon @gaillamarche @nancymyrland @aceismyname @kellyannis @rossfishman @susanvandyke @christybaas
4:48 am senyab: Thanks for hosting us Cdn #lma10 folks yesterday @Milestikit
4:52 am debdobson: @NancyMyrland You are very welcome on the RT of the slip of your hand my friend. #LMA10
4:54 am ruthienm: RT @gerkmana Don't ever put anything in writing that you don't want to appear on Above the Law. #lma10 #lmasocial
5:09 am legalmediagirl: Truly twitterpated @Jeannettemcgarr Wiped out. I tweeted more today that I have in the last 2 years! #LMA10
5:10 am legalmediagirl: Truly twitterpated RT @Jeannettemcgarr Wiped out. I tweeted more today that I have in the last 2 years! #LMA10
5:18 am JeffreyMorganCA: RT @legalmediagirl: Truly twitterpated Wiped out. I tweeted more today that I have in the last 2 years! I'm there with ya! #LMA10
5:26 am JeffreyMorganCA: RT @tjeong: thx all tweeps & great insight 2day. Your insight 2ur wants, needs, & challenges is great, why I dig workin with u man. #LMA10
5:47 am holdencalgary: #LMA10 Any BD people from DLA Piper here at LMA?
5:53 am holdencalgary: You too. Lots of great folks there. Thanks all! RT Nice meeting @gerkmana @holdencalgary @lindsaygriffith today! #lma10 /via @senyab
6:40 am shariharley: Hope to see you at tomorrow's Managing Your Reputation program. What They Say When You're Not There. 11:30 am Track 1. Service Side. #LMA10
6:42 am gaillamarche: #LMA10 peeps #ff @heathermilligan @jaynenavarre @marcthollander @melaniegreen @LindsayGriffith @NancyMyrland @Elliottmarkc @JDSupra
6:53 am gaillamarche: #ff #LMA10 friends @michelleamiller @LeighGeorge @holdencalgary @KristtinTurank @JDTwitt @lalaland999 @mbeese @rossfishman @crmsuccess
7:05 am heathermilligan: @jonlin98 Hubbard One is doing recaps. WiFi is nonexistent w/in the conference. I'm sure more will come. http://bit.ly/cDQD8n #lma10
7:10 am nancymyrland: #LMA10 Headed upstairs to the Akina "After-Prom." Thanks Akina! Check em out--> http://www.akina.biz
7:11 am nancymyrland: Cue the calendar girl music: "I love, I love, I love my little LMA Peeps, Oh-o-o-o-o..." :-) #LMA10
7:12 am heathermilligan: @nancymyrland Party on, Nancy ... party on!!!!!!!!!!!!!!!!!!!!!!!! #LMA10
7:18 am nancymyrland: I know..I am so crazy, right? Okay, maybe not... RT @heathermilligan: @nancymyrland Party on, Nancy ... party on!!!!!!!!!!!!!!!!!!!! #LMA10
7:20 am heathermilligan: @nancymyrland Hey, you can sleep on the plane ;) #LMA10
7:49 am nancymyrland: Ur so funny...I've been in my room for an hour or so. RT @heathermilligan: @nancymyrland Hey, you can sleep on the plane ;) #LMA10
8:19 am nancymyrland: http://twitpic.com/1828a3 - Nice bumper stickers Akina! #LMA10
8:20 am nancymyrland: http://twitpic.com/1828f8 - At #LMA10 with my long-time buddy @markcprice - I always love seeing you my friend!
8:22 am nancymyrland: http://twitpic.com/1828mx - Go @tcorcoran !! #LMA10
8:23 am nancymyrland: http://twitpic.com/1828rn - #LMA10 Conf co-chair David Freeman & Leadership For Lawyers' Mark Beese. Hi guys!
8:43 am lalaland999: Who wants to visit Minnesota?! Yeah, you betcha. #LMA10
8:44 am tcorcoran: Lol, I knew my misspent youth would come in handy someday! RT @NancyMyrland: http://twitpic.com/1828mx - Go @tcorcoran !! #LMA10
8:46 am tcorcoran: Many thanks to Inherent for the dinner, and to Akina for the after-hours, and to many peeps and tweeps for a good evening! #LMA10
8:59 am jaynenavarre: RT @nancymyrland http://twitpic.com/1828a3 - Nice bumper stickers Akina! #LMA10 I love #lawyers stickers nice!
12:09 pm fineartsengrave: Congrats to all 2010 Hall of fame Worhallers! #LMA10
12:17 pm shiftworldwide: @nancymyrland @gaillamarche Tx 4 the shout! Heard @jjohnsonNYC did great at YHA #LMA10 representing @shiftworldwide!
12:54 pm LeighGeorge: Thx! RT @Brilliant_Biz: Smart! > RT @LeighGeorge:2 B effective SM must B driven by your brand & a strategy w/ clear & measurable objs #LMA10
12:57 pm LindsayGriffith: Once again, a friendly reminder to my followers, if you don't want to see all my #LMA10 tweets, you can block that # term!
1:08 pm lovelypink24: RT @nancymyrland: Next wk, as many of us Tweet from the #LMA conference, #LMA10, all are invited to follow as these are mktg/bus dev topi...
1:13 pm nancyslome: Don't want to spend $11 for morning coffee? Room service will give you a half-pot of coffee (it's just not on the menu!) #lma10
1:18 pm nancymyrland: http://twitpic.com/183cwn - Lawyers, do you want to know how we really feel abt you here at #LMA10? Check this out...
1:20 pm nancymyrland: http://twitpic.com/183dax - A Scott Sobel and Team sighting! #LMA10
1:22 pm rjonrobins: Free checklist for anyone serious about starting a law firm http://bit.ly/8Mg5Yo #LMA10
1:23 pm nancymyrland: http://twitpic.com/183ds9 - .@MattHomann was in town, and came out to play at #LMA10. Grt to meet you IRL Matt!
1:23 pm nancymyrland: Good Friday Morning from Denver and the #LMA10 conference! How are you?
1:26 pm nancymyrland: http://twitpic.com/183ebw - Love these two! Hey Laura, @lalaland999 and @lancegodard !! #LMA10
1:30 pm nancymyrland: http://twitpic.com/183ezi - Thanks #LMA10 Tweetup sponsors Monigle, Leadership For Lawyers and Herrmann
1:32 pm nancymyrland: http://twitpic.com/183fdd - 2 of the finest here at #LMA10, @heathermilligan and Mark Beese.
1:34 pm nancymyrland: http://twitpic.com/183fn4 - Tweeting Up at #LMA10!!
1:35 pm marcthollander: RT @LindsayGriffith: I love that so many of us tweeters are in here ;) #LMA10 #lmasocial / looked fun sorry I missed!
1:35 pm LyricalReckoner: Well . . . I hope that those of us who aren't working away on a deadline are having a grand time in Denver. #LMA10
1:36 pm nancymyrland: http://twitpic.com/183g0o - Look at these special friends at the #LMA10 Tweetup...
1:37 pm nancymyrland: http://twitpic.com/183g7k - Tweetups are full of wonderful people! #LMA10.
1:39 pm tcorcoran: Me at 2 AM: "Good night #LMA10!" Steelworkers at the nearby construction site at 5:45 AM: "Good morning!"
1:40 pm marcthollander: #ff #lma10 @gaillamarche @heathermilligan @jaynenavarre @melaniegreen @LindsayGriffith @NancyMyrland @fakeapstylebook :)
1:40 pm nancymyrland: http://twitpic.com/183gpm - ...and heeeeere's Sonny and Mark at the Tweetup at #LMA10!
1:40 pm nancymyrland: Same here Tim! Oy.. RT @tcorcoran: Me at 2 AM: "Good night #LMA10!" Steelworkers at the nearby construction site at 5:45 AM: "Good morning!"
1:42 pm nancymyrland: http://twitpic.com/183h0y - @kevinokeefe Paul Herrmann and John Byrne Tweetin it up at #LMA10
1:43 pm fineartsengrave: Do your shoes match? Great session w/J Peck @Duane Morris! Be good. Spread the word!#LMA10
1:44 pm nancymyrland: I think it's because #LMA10 is Brian! ;-) RT @btannebaum: I am terribly disappointed that iPad is not a trending topic on twitter.
1:45 pm nancymyrland: http://twitpic.com/183hj0 - 2 more very special people... PerCasey and @gaillamarche at the #LMA10 conference!
1:45 pm BrunnerMobile: Good morning Denver! Are you ready for the mobile web? #lma10
1:47 pm BrunnerMobile: There are 68,000,000 Mobile Internet Users (via @AdAge, February 2010) #lma10
1:47 pm BrunnerMobile: 80% of American adults have cell phones #lma10
1:47 pm BrunnerMobile: 40% of iPhone users browse the web more on their phone than on their computers (via @AdAge, February 2010) #lma10
1:48 pm nancymyrland: http://twitpic.com/183i1h - @lydiabedmeril - why did you let @heathermilligan take to the pole AGAIN!!?? #LMA10
1:48 pm nancymyrland: http://twitpic.com/183i1h - @lydiabednerik - why did you let @heathermilligan take to the pole AGAIN!!?? #LMA10
1:52 pm nancymyrland: We had so much fun at the #LMA10 Tweetup! I LOVE you guys! http://twitpic.com/18033w
1:58 pm BrunnerMobile: "The new site looks great, but does it work on a smartphone?" http://www.smarterfaster.com/?p=712 #lma10
1:59 pm nancymyrland: http://twitpic.com/183k1b - The official mascots of #LMA10 ... Oh, sorry, they're my boys Luke & Ernie Myrland..just wanted 2 show 'em off!
2:00 pm heathermilligan: I will be strolling #lma10 with the cookies. If I owe you (or you owe me) ... well, find me before someone else claims your thin mints ;)
2:00 pm tjeong: Read this! RT @BrunnerMobile: "The new site looks great, but does it work on a client's smartphone?" http://bit.ly/3j4wmK #lma10
2:02 pm cilli: RT @BrunnerMobile: "The new site looks great, but does it work on a client's smartphone?" http://www.smarterfaster.com/?p=712 #lma10
2:13 pm shiftworldwide: Gr8 pic! RT @NancyMyrland: http://twitpic.com/183hj0 - 2 more very special people... PerCasey and @gaillamarche at #LMA10
2:13 pm LindsayGriffith: RT @nancymyrland: http://twitpic.com/183cwn - Lawyers, do you want to know how we really feel abt you here at #LMA10? Check this out...
2:13 pm nancymyrland: @AlexisNeely Sad I missed seeing you while in your city for #LMA10 Alexis! I hope you had a good trip!
2:14 pm heathermilligan: Really?? Do I have to #ff. Isn't it obvious? Follow the LMA Tweeters. #lma10
2:15 pm shiftworldwide: Gr8 Akina promo! RT @NancyMyrland: http://twitpic.com/183cwn - Lawyers, want to how we really feel abt you here at #LMA10? Check this out...
2:15 pm nancymyrland: You are SO adorable! RT @heathermilligan: Really?? Do I have to #ff. Isn't it obvious? Follow the LMA Tweeters. #lma10
2:17 pm shiftworldwide: #ff @nancymyrland @lindsaygriffith @melaniegreen @gaillamarche @tcorcoran Tx for superior #LMA10 coverage!
2:17 pm nancymyrland: Thx Akina for sponsoring the After Party last nght, & thx 4 giving us these I LOVE LAWYERS bumperstickers! http://twitpic.com/183cwn #LMA10
2:19 pm nancymyrland: My pleasure! RT @shiftworldwide: #ff @nancymyrland @lindsaygriffith @melaniegreen @gaillamarche @tcorcoran Tx for superior #LMA10 coverage!
2:20 pm marcthollander: #LMA10 #FF @kristinturnak @meganmckeon @jkhoey @jrfitzgarrald @tjeong @jeffreymorgan @jeffreymroberts @shitmydadsays ;)
2:22 pm legaltypist: @allisonshields Is getting ready to speak about lawyer meltdown at #MBA10 #LMA10
2:23 pm marcthollander: #LMA10 tweeps: What is your biggest take-home advice? Mine: @rossfishman think like an attorney, not a marketer!
2:30 pm nancymyrland: Looking fwrd 2 @melaniegreen @tcorcoran Steve Bell, Rob Randolph & Patrick Fuller present at 9. This session was outstanding at LSSO. #LMA10
2:35 pm marcthollander: #LMA10 Tweeps: What is your "freebie" share 4 peers? Mine: I send weekly update 2 ALL staff/attys about marketing each week
2:36 pm TTho: @meganmckeon Thanks for tweeting the Morris Manning & Martin win. I worked on that campaign : ) #LMA10
2:41 pm westlaw: RT @HubbardOne Jonathan Fitzgarrald shares top5 tips for legal marketers working in a political environment http://twurl.nl/h0o8w5 #LMA10
2:50 pm holdencalgary: @marcthollander: #LMA10 "freebie" share 4 peers? Don't fear making mistakes when you have a new idea. Just don't actually make any mistakes
3:00 pm nancymyrland: RT @legaltypist: @allisonshields Is getting ready to speak about lawyer meltdown at #MBA10 #LMA10
3:03 pm gaillamarche: @marcthollander same here, every Monday a.m., I send "Gail's Marketing Corner" with BD/marketing tips #LMA10
3:05 pm heathermilligan: @nancymyrland I'll be there Nancy. Charging my phone right now!! #LMA10
3:08 pm stephaniethum: Ditto! RT @NancyMyrland Looking fwrd 2 @melaniegreen @tcorcoran + others present on biz dev at 9. #LMA10
3:13 pm TTho: #FF Congrats to fellow "Your Honor" law / social media award winners @MMM_Law and @jcyates! #LMA10
3:13 pm heathermilligan: My "freebie:" be authentic in what you say and do. Show by example. U want atty's to have certain behavior ... live it yourself. #lma10
3:14 pm heathermilligan: Good morning LMA Tweeters. So proud to know you all. 4 LMA board, I'd like to hear your "success" stories Tweeting from #LMA10. U can email.
3:15 pm stephaniethum: Really impressed by Denver Hyatt's commitment 2 recycling. Recycle bin in my room is cool. Bins widespread on property. Like it! #LMA10
3:16 pm michelleamiller: Shameless shout out to my CMO Mary Kimber, who will be speaking at 9am in the Track 1 Prof Dev session. She's great - you'll love her #LMA10
3:18 pm nancymyrland: I'll be down abt 8:45... RT @heathermilligan: @nancymyrland I'll be there Nancy. Charging my phone right now!! #LMA10
3:18 pm BizLawToday: @legaltypist Did I miss the @allisonshields presentation? We're sitting in office waiting for more! #LMA10
3:23 pm MoireMarketing: Moiré's Jeffrey Morgan will be moderating a panel at noon - Law Firm Budgeting Trends ? Past, Present and Future. See you all there! #LMA10
3:24 pm holdencalgary: Thanks! Pretty excited. RT @CanLawMag #LMA10 congrats Bennett Jones - 1st in Advertising Single Ad - Your Honor Award http://myloc.me/4H9P4
3:24 pm michelleamiller: Looks like a lot of great sessions going on at once today #LMA10. Thanks so much to all the great tweeters there for passing on the info!
3:30 pm legaltypist: @BizLawToday I think she may be done. Lots of good tweeters. Search the hashtag #MBA10 and see em all. :) #LMA10
3:31 pm LindsayGriffith: My "freebie" is to try new things. You don't need a strtgy to learn about twitter but remember that what u say online is there 4ever #LMA10
3:32 pm holdencalgary: #LMA10 Fort-Worth, TX Journalist compared Vancouver Olympics to 1936 Berlin Games because Canadians were too patriotic? Thoughts?
3:35 pm BrunnerMobile: 1/5 of Americans access the mobile web everyday (via freshnews.com) #lma10
3:35 pm BrunnerMobile: Taiwan has 106 mobile phones for every 100 people. The U.S. has half that but is growing every day #lma10 (via NationMaster)
3:36 pm BrunnerMobile: Did you know?: Google has a separate index for mobile content. #lma10
3:36 pm holdencalgary: Great talk w/Greg Olsen from Seattle firm Williams Kastner last night about legal marketing..hockey..soccer..photography. Thank Greg! #LMA10
3:36 pm BrunnerMobile: Mobile services and websites for law firms http://bit.ly/cZym3h #lma10
3:39 pm LindsayGriffith: Okay #LMA10, I'm on my way down to track 2 - can't wait to see @melaniegreen speak!
3:41 pm squigster: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:42 pm tjeong: @squigster: http://bit.ly/cZym3h #lma10 That was a good read. thanks!
3:44 pm SamInsalaco: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:45 pm adickson311: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:45 pm holdencalgary: #LMA10 #LMA Legal marketers, If you are not following @LindsayGriffith @heathermilligan @nancymyrland you are not using Twitter effectively
3:45 pm Taylre: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:45 pm neetweeti: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:45 pm ErinSchubert: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:46 pm LindsayGriffith: So either most of the #LMA10 people on my floor went to bed b4 the zun postcards were delivered, or they never came back to their rooms!
3:46 pm arg3: RT @squigster: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:47 pm fosstastic: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:47 pm bakesmom: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:48 pm davewaeltz: More than 1/3 of adults access the web via their #mobile phone. Is your law firm ready? http://bit.ly/cZym3h #lma10 (via @BrunnerMobile)
3:48 pm BeardAndBlazer: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:48 pm mlatta: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:49 pm bojojohn: RT @BrunnerMobile: Mobile services and websites for law firms http://bit.ly/cZym3h #lma10
3:50 pm erniemosteller: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:51 pm JaymieGRL: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:51 pm jhellerman: Socila Media all about content #LMA10 -- article of mine just published @Law360: http://tinyurl.com/yk4rxla
3:52 pm JoeChioda: Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
3:53 pm stephaniethum: @NancyMyrland Are you in the session, yet? #LMA10
3:54 pm tcorcoran: "Business a law firm sales culture" panel starting in 5 minutes at #LMA10. Standing room only... that is if you stand on the empty chairs!
3:55 pm holdencalgary: #LMA10 Could someone retweet the "Is your firm ready for the mobile web?" tweet... I didn't get it... Kidding. Mobile web obviously popular.
3:55 pm LindsayGriffith: RT @tcorcoran: "Business a law firm sales culture" panel starting in 5 minutes at #LMA10. Standing room only... that is if you stand on the empty chairs!
4:00 pm stephaniethum: I think the Track 2 session on creating biz dev culture is going 2B packed. #LMA10
4:01 pm nancymyrland: Remember, friends don't let friends tweet alone! Remember to converse & RT. #LMA10
4:01 pm Bornintheburgh: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
4:02 pm legaltypist: Great stuff coming out of #MBA10: @jayshep is discussing alternative billing and @allisonshields is tweeting about it. cc: #LMA10
4:02 pm cilli: Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
4:03 pm stephaniethum: So cool to put faces and voices with Tweets! Nice 2 meet you, @NancyMyrland @LindsayGriffith. Safe travels home! #LMA10
4:03 pm nancymyrland: #LMA10
4:04 pm lydiabednerik: RT @nancymyrland: Remember, friends don't let friends tweet alone! Remember to converse & RT. #LMA10
4:05 pm nancymyrland: #LMA10 Here we are the 1st session in the BD Track: Creating & Implementing a Sales & Business Development Culture in Your Firm
4:05 pm LindsayGriffith: RT @nancymyrland: Remember, friends don't let friends tweet alone! Remember to converse & RT. #LMA10
4:06 pm nancymyrland: #LMA10 Diff between BD, mktg, sales. Marketing is sales & awareness, BD is sales support, Sales is engaging... -- @tcorcoran
4:06 pm heathermilligan: I'll leave the tweeting to @nancymyrland and @lindsaygriffith and @gaillamarche. #lma10
4:06 pm stephaniethum: Marketing in law is visibility + awareness. Biz dev is sales support, says Tim Corcoran. #LMA10
4:06 pm LindsayGriffith: RT @nancymyrland: #LMA10 Here we are the 1st session in the BD Track: Creating & Implementing a Sales & Business Development Culture in Your Firm
4:07 pm nancymyrland: #LMA10 Our panel is @tcorcoran , Rob Randolph, @melaniegreen & Steve Bell
4:07 pm holdencalgary: @nancymyrland Nancy, since you have a captive audience, and some new tweeps, how about you share 5 Tips to effective Twitter use? #LMA10
4:07 pm CanLawMag: #lma10 - at session on measuring your marketing ROI - hoping for magic answers - hopes dashed as first speaker says there are none
4:07 pm nancymyrland: #LMA10 Mktg is the tactics to build awareness & brand identity... -- @melaniegreen
4:07 pm BrunnerMobile: Most mobile phones are less than a year old. #lma10
4:07 pm BrunnerMobile: Have you ever seen a lawyer without his/her blackberry? #lma10
4:08 pm LindsayGriffith: "Marketing" are the tactics to build awareness, identify & "biz dev" is what are you doing to further the relationship #LMA10
4:08 pm stephaniethum: Why draw distinctions btwn mktg, biz dev + sales? We *all* want to ring the cash register, says Steven Bell. #LMA10
4:08 pm nancymyrland: #LMA10 Every person in this room is engaged in the buying process every day. Mktg's role is to create awareness. --Steve Bell
4:08 pm gaillamarche: http://twitpic.com/18486o - @timcorcoram @melaniegreen @namcymyrland tweeting #LMA10
4:08 pm HubbardOne: The common link between BD, Marketing and Sales is they all help ring the cash register and drive new business #lma10
4:08 pm katescoptur: Looking forward to learning "How to Pitch a Story" #LMA10
4:09 pm nancymyrland: RT @stephaniethum: Why draw distinctions btwn mktg, biz dev + sales? We *all* want to ring the cash register, says Steven Bell. #LMA10
4:09 pm lydiabednerik: RT @stephaniethum: Really impressed by Denver Hyatt's commitment 2 recycling. Recycle bin in my room is cool. Bins widespread... #LMA10
4:09 pm LindsayGriffith: Anyone can take their own lessons from the things they buy - buying legal services is the same #LMA10
4:09 pm JDTwitt: RT @kevinokeefe Half of large law firms now blogging. LexBlog's Semiannual State of the AmLaw 200 Blogosphere. http://bit.ly/aFriEK #LMA10
4:10 pm BrunnerMobile: Recruiting brochures go in the circular file. Recruits consume smartphone content, not brochures at http://bit.ly/cZym3h #lma10
4:10 pm gaillamarche: RT @LindsayGriffith: "Marketing" are the tactics to build awareness, identify & "biz dev" is what are you doing to further the relationship #LMA10
4:10 pm nancymyrland: RT @LindsayGriffith: Anyone can take their own lessons from the things they buy - buying legal services is the same #LMA10
4:10 pm LindsayGriffith: Buying is emotional & justifying is logical #LMA10
4:11 pm stephaniethum: Companies don't buy. Individuals buy legal services. So you have 2 understand the individual, says Steven Bell. #LMA10
4:11 pm nancymyrland: #LMA10 Sitting with some of my BFFs @LindsayGriffith and @gaillamarche ;-)
4:11 pm nancymyrland: #LMA10 An emotional purchase does not mean it's illogical. You still have to have capabilities.
4:12 pm LindsayGriffith: Clients buy svcs from ppl they trust, like, are capable & understand their biz. Not an illogical process, but they have to trust you #LMA10
4:12 pm nancymyrland: #LMA10 Lawyers sometimes think they can't do this BD "stuff." It doesn't have to be a close relationship. You bld the relationship of trust.
4:12 pm LindsayGriffith: Lawyers think they need to explain their capabilities, but you're not even considered if you don't already have the skill set #LMA10
4:13 pm edeckers: @NancyMyrland @stephaniethum biz dev is another term for sales. Mktg does not get commission, b/c they don't deal with customers. #LMA10
4:13 pm LindsayGriffith: RT @nancymyrland: #LMA10 Sitting with some of my BFFs @LindsayGriffith and @gaillamarche ;-)
4:13 pm nancymyrland: #LMA10 It's impt for all of us to understand the difference between the two...sales and business development. What r we asking lawyers 2 do?
4:14 pm stephaniethum: We have 2 understand what we're asking lawyers 2 do in growing their relationships, says @melaniegreen #LMA10
4:14 pm nancyslome: at the measuring mktg roi session / stay tuned #lma10
4:14 pm meganmckeon: In Enhancing Your Leadership Role Within Your Firm. Both presenters are at large firms -- Finnegan and Patton Boggs. #LMA10
4:15 pm HubbardOne: Four key attributes that drive buying behavior. Client focus. Value for money. Commitment to help. Understanding of business. BTI. #lma10
4:15 pm LindsayGriffith: Data that says the key attributes when hiring firms are client focus, value for $, willingness to help, understanding client biz #LMA10
4:15 pm jecorey: Marketing ROI panel @ #LMA10 weighs return on invesment v return on "activity" | latter easier to measure. http://myloc.me/4J6jc
4:15 pm legalmediagirl: 4 keys to hiring lawyers according to BTI - client focus, value for $$, commitment to help, understanding my business #LMA10
4:16 pm nancymyrland: #LMA10 Relationships matter. What do your lawyers know about their clients and their budget reductions? Ask them!
4:16 pm lancegodard: I've been in the @tcorcoran and @melaniegreen session on BD for 10 mns and I'm already smarter. Good smarts here #LMA10
4:16 pm nancymyrland: #LMA10 Ask your clients how their budget was affected. Know what they are going through up front.
4:17 pm katescoptur: 1) Strategy - focus on promoting 3-4 practice areas to the media, not the whole firm #lma10
4:17 pm LindsayGriffith: Tim asks lawyers if they know their clients' budget changes from the prev yr & mostly they don't, but clients live&die by that budget #LMA10
4:17 pm nancymyrland: #LMA10 We have a new buying equation. Legal marketers should be leading lawyers & firms in to the discovery of this equation.
4:18 pm CanLawMag: #lma10 McCann explains The Black Box as a measurement obstacle- means we tend to measure outputs rather than outcomes http://myloc.me/4J6FG
4:18 pm a_fuqua: RT @legalmediagirl:4 keys to hiring lawyers according to BTI-client focus, value for $, commitment to help, understanding my business #LMA10
4:18 pm stephaniethum: @edeckers Times have changed. Mktg interfaces at events, client feedback reviews, social media. All speaks to client experience. #LMA10
4:18 pm nancymyrland: #LMA10 Find out if your clients are experiencing these budget cuts across their company...in other areas...then find ways you can help them.
4:18 pm meganmckeon: Build your own PR firm - act like you're running for political office. Get coalition of fans. #LMA10
4:18 pm LindsayGriffith: As a law firm provider, is there another way to please them that doesn't involve legal work-Tim #LMA10
4:19 pm jeffbob: LMA Strategy session: don't measure output. Measure outcome. #lma10 #lma
4:19 pm meganmckeon: Don't look at your contacts as what they can do for you - figure out what you can do for them. #LMA10
4:19 pm holdencalgary: #LMA10 Question: How has twitter increased your experience at LMA? Think of why, then use that to explain to lawyers why they should use it.
4:20 pm katescoptur: 2) Focus - know the industries, types of clients and job titles you're targeting through media #lma10
4:20 pm LindsayGriffith: RT @holdencalgary: #LMA10 Question: How has twitter increased your experience at LMA? Think of why, then use that to explain to lawyers why they should use it.
4:20 pm meganmckeon: Step away from the email. #LMA10
4:21 pm johnmbyrne: Sample social media policy for law firms. #lma10 #lmasocial http://thebyrneblog.com
4:21 pm nancymyrland: #LMA10 Melanie: We have a program for our associates, taking them from 1st year through partner to educate them
4:21 pm LindsayGriffith: Melanie - it's helpful to start with associates. Educate them on the firm and how to work with clients #LMA10
4:21 pm meganmckeon: Address your image first, but realize you have to back it up. #LMA10
4:21 pm lalaland999: Finally made it to the bizdev panel w/ @tcorcoran @melaniegreen, Steve Bell, Patrick Fuller & Rob Randolph #LMA10
4:22 pm LindsayGriffith: Melanie says they do use the term "sales" in their training program #LMA10
4:22 pm nancymyrland: #LMA10 Melanie: We have a full sales training program. What is it? What does it mean? ...and yes, they use the word sales!
4:22 pm meganmckeon: Understand how your firm works. If you don't know, ask. People want you to succeed. #LMA10
4:22 pm legalmediagirl: From BD panel @melaniegreen BD starts with associate training on client service #LMA10
4:22 pm jecorey: Why is law firm measurement so difficult? #LMA10 panal says lack of resources, firm culture are key issues http://myloc.me/4J7fN
4:22 pm nancymyrland: #LMA10 Every lawyer is a salesperson in our firm. --Rob Randolph
4:22 pm LindsayGriffith: From Rob's perspective, all the lawyers in the firm are salespeople #LMA10
4:23 pm meganmckeon: Admit your mistake to the appropriate person. Manager/Director should always take the hit. Understand your place. #LMA10
4:23 pm johnmbyrne: Only 13 AmLaw100 firms have active pages on Facebook-survey results. #lma10 #lmasocial http://thebyrneblog.com
4:23 pm gaillamarche: RT @LindsayGriffith: From Rob's perspective, all the lawyers in the firm are salespeople #LMA10
4:23 pm meganmckeon: Apologize for issues but present solutions. If it's a one time thing, accept responsibility and move on. Don't dwell. #LMA10
4:24 pm holdencalgary: RT @meganmckeon: Admit your mistake to the appropriate person. Manager/Director should always take the hit. Understand your place. #LMA10
4:24 pm LindsayGriffith: Rob Randolph: they coach attnys to have biz convos with their clients. Casual convos won't bring in biz #LMA10
4:25 pm nancymyrland: RT @LindsayGriffith: Rob Randolph: they coach attnys to have biz convos with their clients. Casual convos won't bring in biz #LMA10
4:25 pm GinaRubel: Part of a marketer's job is to teach the lawyers what ROI actually is - lawyers are not taught marketing in law school #LMA10
4:25 pm katescoptur: Look at the court docket in advance, decide which cases will generate interest from clients, prospects, and start connecting w/ media #lma10
4:26 pm nancymyrland: #LMA10 Sometimes you think it's a solid relationship, but if it only relies on one attorney vs. many to many, ur in jeopardy. --Tim
4:26 pm DenverHyatt: Tuck RT @lydiabednerik: RT @stephaniethum: Really impressed by Denver Hyatt's commitment 2 recycling. Bin in my room is cool. #LMA10
4:26 pm meganmckeon: Find it funny that this session's on leadership and buy-in but one presenter still addresses partner as Mr. #LMA10
4:26 pm stephaniethum: Gotta get beyond playing golf to get to the meaningful biz convos with clients, says Robert Randolph. #LMA10
4:26 pm LindsayGriffith: Even if you think u have the most solid relationship w/a client, you need a many:many relationship, not just a 1:1 or it's not solid #LMA10
4:27 pm GinaRubel: RT @katescoptur: Look at the court docket in advance, decide which cases will generate interest from clients, prospects, and start connecting w/ media #lma10
4:27 pm jeffdblumenthal: RT @johnmbyrne Only 13 AmLaw100 firms have active pages on Facebook-survey results. #lma10 #lmasocial http://thebyrneblog.com
4:27 pm katescoptur: Not sure they want to hear that :) RT @LindsayGriffith: From Rob's perspective, all the lawyers in the firm are salespeople #LMA10
4:27 pm legalmediagirl: From BD panel @timcorcoran If you havent expanded client relationship from one-on-one to many-to-many your relationship is in danger #LMA10
4:27 pm karencariello: are you safeguarding your clients by building client contact from oneXone to manyXmany - Tim Cocoran #LMA10
4:27 pm holdencalgary: #LMA10 Got lawyers going to a conference? I have met about 100 new contacts in Denver. 85% directly or indirectly through twitter.
4:27 pm krazy_kell13244: RT @holdencalgary: #LMA10 Question: How has twitter increased your experience at LMA? Think of why, then use that... http://bit.ly/dfOOJ7
4:27 pm nancymyrland: #LMA10 There is a natural role for non-lawyer salespeople to initiate a conversation w/a potential client. --Steve
4:28 pm GinaRubel: When benchmarking and tracking for ROI, know what your goals are: demonstrate activity isn't enough - need to show value #LMA10
4:28 pm nancymyrland: http://twitpic.com/184btd - Our wonderful #LMA10 panel on Sales (Bus Dev)
4:28 pm holdencalgary: RT @GinaRubel: Part of a marketer's job is to teach the lawyers what ROI actually is - lawyers are not taught marketing in law school #LMA10
4:28 pm GinaRubel: RT @CanLawMag: #lma10 Julie Meyers CMO Burns White&Hickton on creating ROI culture in the firm had good tip - broadcast ROI successes throughout firm
4:28 pm nancymyrland: #LMA10 Nancy: BTW, this is a very typical model in other professional services firms. Bus Dev/Salespeople pave the way.
4:28 pm CRMSuccess: Develop Client loyalty: move from a 1 to 1 to a many to many relationship #lma10 bizdev
4:28 pm LindsayGriffith: Don't know how many "touches" you'll have to have to get a relationship to the next level & lawyers often get impatient. #LMA10
4:28 pm GinaRubel: RT @jeffdblumenthal: RT @johnmbyrne Only 13 AmLaw100 firms have active pages on Facebook-survey results. #lma10 #lmasocial http://thebyrneblog.com
4:29 pm LindsayGriffith: RT @nancymyrland: #LMA10 Nancy: BTW, this is a very typical model in other professional services firms. Bus Dev/Salespeople pave the way.
4:29 pm karencariello: Understanding budgets particularly vital for litigation as 33-40% of GC budget lives there #LMA10
4:29 pm jecorey: #LMA10 presenter talks about creating an ROI culture within the firm ~ need to make management and partners "champions" of the process.
4:30 pm nancymyrland: #LMA10 If seeking out opp's 2 have fellow partners brought in 2 the equation 2 help clients, it's good 4 the firm. --Tim
4:30 pm stephaniethum: Keep biz relationships alive by identifying next steps. #LMA10
4:30 pm LindsayGriffith: Some firms are basically silos who share overhead, but some partners want to be together & seek out work to help partners #LMA10
4:31 pm Eric_B_Meyer: Only 13 AmLaw100 firms have active pages on Facebook-survey results. #lma10 http://is.gd/ambkM (via @johnmbyrne & @GinaRubel)
4:31 pm emilysriley: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
4:31 pm GinaRubel: TY @jeffdblumenthal for RTing #LMA10 - for my fellow #LMA tweeters - Jeff covers legal & financial beat for Phila Biz Journal
4:32 pm meganmckeon: Raise your profile by becoming a mentor. #LMA10
4:32 pm nancymyrland: #LMA10 Melanie: How can we break the relationship mgr from thinking the client dsnt need anything else from the firm.
4:32 pm karencariello: @meganmckeon hard to go wrong w/ @tcorcoran and @melaniegreen on panel - they're scary smart! #LMA10
4:32 pm LindsayGriffith: To help process when lawyers are hoarding clients, one option is using client interviews to bring in someone else #LMA10
4:32 pm meganmckeon: If you're at a large firm, give a tour of the department or otherwise present skills/capabilities to group. #LMA10
4:32 pm LindsayGriffith: Through client interviews, identify the needs of the client & how to meet those #LMA10
4:33 pm nancymyrland: #LMA10 Relationship Partner needs to identify what other legal services the client needs, then bring everyone 2gether.
4:33 pm nancymyrland: RT @karencariello: @meganmckeon hard to go wrong w/ @tcorcoran and @melaniegreen on panel - they're scary smart! #LMA10
4:33 pm GinaRubel: B/4 an event, get list, share with lawyers, determine who will connect with ea attendee, then follow up - can track ROI #LMA10
4:34 pm nancymyrland: #LMA10 The White Space Analysis from Bill Flannery: Client/Work space matrix.
4:34 pm katescoptur: 3) Timing: half-life of a news lead for blogs, Twitter = 1 - 30 seconds. If an atty is too busy, have a back up ready #lma10
4:34 pm stephaniethum: Client feedback interviews are a great way to uncover opportunities with existing clients, says @melaniegreen. Totally agree! #LMA10
4:34 pm LindsayGriffith: Look at clients on one axis & work being done on the other & look where they don't overlap for opportunites #LMA10
4:34 pm karencariello: Great advice!! RT @meganmckeon: Raise your profile by becoming a mentor. #LMA10
4:35 pm nancymyrland: #LMA10 Legal mrktrs need to help firms understand that all revenue is NOT good revenue.
4:35 pm GinaRubel: Define the meaning of success and results up front in order to set expectations for measuring marketing & PR ROI #LMA10
4:35 pm LindsayGriffith: The people in the room can help with targeting because of their marketing training: Tim #LMA10
4:36 pm nancymyrland: #LMA10 Shrinking legal spend is what is causing a culture shift in firms. The market is not abundant.
4:36 pm lancegodard: RT @karencariello: @meganmckeon hard to go wrong w/ @tcorcoran and @melaniegreen on panel - they're scary smart! #LMA10
4:36 pm Molly_McDonough: #FF for heads up on managemt advice @faquila, fun Twitter tool @vhernandezcnn, #LMA10 insights @JDTwitt, best legal news source @ABAJournal
4:36 pm LindsayGriffith: What driving the culture change? A shrinking budget: Steve Bell #LMA10
4:36 pm nancymyrland: #LMA10 Tim: Demand hasn't necessarily disappeared, just budgets to meet that demand.
4:36 pm nancymyrland: RT @LindsayGriffith: What driving the culture change? A shrinking budget: Steve Bell #LMA10
4:37 pm CanLawMag: #lma10 ... Like the attendee list and have your lawyers plan who they will meet and also hold a f/up mtg and set next steps
4:37 pm legalmediagirl: From BD panel -Steven Bell - Shrinking legal spend is leading to significant culture change in firms #LMA10
4:37 pm Chris_Hedges: RT @nancymyrland: #LMA10 Shrinking legal spend is what is causing a culture shift in firms. The market is not abundant.
4:37 pm LindsayGriffith: Tim: demand hasn't disappeared, just budgets to meet it have changed. Q is what are sustainable changes vs a blip #LMA10
4:37 pm rebeccawissler: Tim corchoran: demand hasn't disappeared. The budgets to maintain the demands have. #lma10 http://myloc.me/4J9cO
4:37 pm karencariello: Demand has not disappeared; budgets to support those needs have - @tcorcoran #LMA10
4:37 pm leahcdaniels: RT @HubbardOne: Four key attributes that drive buying behavior. Client focus. Value for money. Commitment to help. Understanding of business. BTI. #lma10
4:37 pm nancyslome: Julie Meyers: the follow up activities (lunches, mtgs)*are* the "successes" after the big event.#lma10
4:37 pm gaillamarche: do white space analysis; clients v practices areas and see what's missing #LMA10
4:37 pm kjthird: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
4:38 pm GinaRubel: For PR - need to set expectations to show how results are useful, share results and successes and edu how impact ROI #LMA10
4:38 pm gaillamarche: RT @nancymyrland: #LMA10 Legal mrktrs need to help firms understand that all revenue is NOT good revenue.
4:38 pm nancymyrland: #LMA10 When Chief Legal Officers said "We can't predict our legal budgets," CEOs/CFOs called them on it..firms were affected.
4:38 pm stephaniethum: Myth: Any revenue is good revenue, via @tcorcoran. #LMA10
4:38 pm LindsayGriffith: Sustainable change: budgets are reduced, but work got done. Don't see spending increasing when times get better again: Tim #LMA10
4:39 pm fineartsengrave: Are you an inuestment or a cost? Markdting strategies breakout sessions #LMA10
4:39 pm LindsayGriffith: Melanie is going to use change to change internal culture. Opportunity to showcase & highlight message to make more strategic/focused #LMA10
4:39 pm nancymyrland: #LMA10 Melanie: Internal culture change...uses public data/facts to help drive change internally.
4:40 pm GinaRubel: When you send a metrics report for PR and mkt - need to determine if they satisfy - must be timely, avail., personalized, concise #LMA10
4:40 pm PPRA: RT @GinaRubel: Define the meaning of success and results up front in order to set expectations for measuring marketing & PR ROI #LMA10
4:41 pm LindsayGriffith: Steve Bell: leverages lawyer competitiveness in a sales contest to drive lawyers without hammer of compensation #LMA10
4:41 pm nancymyrland: #LMA10 Lawyers can be very competitive, so Womble Carlyle has an annual sales contest. Harness the competitiveness.
4:41 pm meganmckeon: Produce - get things done, things that matter. #LMA10
4:41 pm rebeccawissler: Steven Bell: Womble Carlyle has office v office Annual Sales Contest. And,yes, that's what it's called! #lma10 http://myloc.me/4J9K6
4:41 pm CanLawMag: #lma10 Ellen Musante dir cient services Steptoe&Johnson - already reporting metrics? Check if there is satisfaction with those reports
4:42 pm jkhoey: Well said by Tim! RT @karencariello: Demand has not disappeared; budgets to support those needs have - @tcorcoran #LMA10
4:42 pm LindsayGriffith: RT @gaillamarche: do white space analysis; clients v practices areas and see what's missing #LMA10
4:42 pm karencariello: Steve Bell: put lawyers natural competitve nature to work for you by creating sales contest #LMA10
4:42 pm katescoptur: "There is such thing as bad press" - Barbara Brown, Meagher & Geer PLLP #lma10
4:42 pm LindsayGriffith: Doesn't matter what they win because the competition itself is the reward: Steve Bell #LMA10
4:43 pm meganmckeon: Communicate with enthusiam, integrity, and conviction. Know what you know and admit what you don't (then research). #LMA10
4:43 pm LindsayGriffith: Melanie can't wait for compensation structure to change, but can't wait for that to drive the lawyers - find work arounds #LMA10
4:43 pm nancymyrland: #LMA10 Melanie publishes success and wins across the firm...raises awareness of the process.
4:43 pm GinaRubel: @PPRA TY for RT for our Phila colleagues what's happening at #LMA10 - fantastic conf for anyone in professional svc mkt/pr #LMA10
4:43 pm katescoptur: 4) The pitch: think like an editor and be publication specific! Keep 1 paragraph or less #lma10
4:43 pm GinaRubel: RT @nancyslome: Ellen Musante: passionate for ROI because it proves that what you're doing provides value+aligned w/firm values #lma10
4:43 pm jkhoey: @gaillamarche clearly missing a good #LMA10 presentation! keep the tweets coming!
4:44 pm marcthollander: RT @meganmckeon: Raise your profile by becoming a mentor. #LMA10 / grow your skills by sharing in and out of the firm.
4:44 pm edeckers: @stephaniethum Absolutely they do. But I see mktg as client finding, and sales/biz dev as sales earning. #LMA10
4:44 pm LindsayGriffith: A lot of lawyers don't want to participate in sales because of the word "close" #LMA10
4:44 pm GinaRubel: Q: What can or should you measure for ROi? A: it depends. Rule: need to be reasonable - just b/c U can doesn't mean U should #LMA10
4:44 pm jaynenavarre: Can't wait for comp system (reward for BD$) to catch up with revenue. Soft encouragement works. Education. #lma10
4:44 pm nancymyrland: #LMA10 Lawyers are afraid of the word "close." A closure is the agreement between client & lawyer 2 move 2 the next step.
4:45 pm leahcdaniels: RT @LindsayGriffith: Look at clients on one axis & work being done on the other & look where they don't overlap for opportunites #LMA10
4:45 pm nancymyrland: #LMA10 Don't worry about the "close" by doing a good job of matching your services w/the client's needs.
4:46 pm LindsayGriffith: You can get a lot closer to a "close" if you map the benefits of the firm to the challenges a client has: Tim #LMA10
4:46 pm rebeccawissler: We need to ensure what we're offering closely mapped to the clients challenges. Then the 'close' will happen later. #lma10
4:46 pm nancymyrland: #LMA10 A close is just a confirmation that you are the right lawyer to take care of my needs. --Tim
4:46 pm GinaRubel: Measuring market perception is tricky and costly - can be purchased and applied when makes sense (BTI / Peer Monitor) #LMA10
4:47 pm btannebaum: @LindsayGriffith i don't understand? Lawyers participating in sales? Selling what? #LMA10
4:47 pm karencariello: Ha ha: @tcorcoran: Is your idea of customizing pitch just putting prospect's logo on the pitch? #LMA10
4:47 pm nancymyrland: #LMA10 In advance of the meeting w/client, think thru difft skills, tools, etc., you have that can come up in the conversation.
4:47 pm LindsayGriffith: Melanie: Marketers can do opportunity coaching beforehand to help the lawyers get to the close #LMA10
4:48 pm GinaRubel: Measuring client satisfaction is tricky. Clients oft don't want to participate in surveys - tricky - 1-on-1 vs surveys need strategy #LMA10
4:48 pm nancymyrland: RT @LindsayGriffith: Melanie: Marketers can do opportunity coaching beforehand to help the lawyers get to the close #LMA10
4:48 pm katescoptur: True story - publication asked for 700 words, lawyer gave 7,000 words (Joshua Schneck, Snow Communications) #lma10
4:48 pm GinaRubel: All marketers must know the profitably of the svcs being provided by the law firm #LMA10
4:49 pm gaillamarche: client visits, it's not about you, learn something new each time about them #LMA10
4:50 pm marcthollander: Finally noticed the mountains this morning when running at dawn. All work, no play #lma10
4:50 pm Brilliant_Biz: Good tip. Build for the future! > T @stephaniethum: Keep biz relationships alive by identifying next steps. #LMA10
4:50 pm LindsayGriffith: Melanie: doesn't think the legal market will go back to the way it was & if lawyers think that, it's a problem - I agree! #LMA10
4:50 pm nancymyrland: RT @gaillamarche: client visits, it's not about you, learn something new each time about them #LMA10
4:50 pm GinaRubel: For ROI, should understand time and cost for answering RFPs and the conversion rates - impt 4 profitability & productivity #LMA10
4:50 pm leahcdaniels: RT @LindsayGriffith: You can get a lot closer to a "close" if you map the benefits of the firm to the challenges a client has: Tim #LMA10
4:50 pm gaillamarche: RT @LindsayGriffith: Melanie: Marketers can do opportunity coaching beforehand to help the lawyers get to the close #LMA10
4:50 pm karencariello: "It's not going back to 'normal.' New biz is going to come from taking it from others." @melaniegreen #LMA10
4:51 pm GinaRubel: Need to understand website ROI / analytics: who's coming, converting, what's drawing them in, make decisions accordingly #LMA10
4:52 pm LindsayGriffith: Firms who try to go back to the way it was may not be around for long: Tim #LMA10
4:52 pm jaynenavarre: The Close. Simply reaching an ageement to move forward. It is confirmation. #lma10.
4:52 pm LindsayGriffith: RT @karencariello: "It's not going back to 'normal.' New biz is going to come from taking it from others." @melaniegreen #LMA10
4:52 pm leahcdaniels: RT @GinaRubel: For ROI, should understand time and cost for answering RFPs and the conversion rates - impt 4 profitability & productivity #LMA10
4:53 pm nancymyrland: RT @LindsayGriffith: Firms who try to go back to the way it was may not be around for long: Tim #LMA10
4:53 pm GinaRubel: A lost sale is very difficult to measure but should be measured - a lost client is easy to measure #LMA10
4:53 pm johnmbyrne: Only 39 AmLaw100 firms using Twitter in any meaningful way-survey results. #lma10 #lmasocial http://thebyrneblog.com
4:54 pm nancymyrland: #LMA10 Non-financial awards: The pride of having success stories about them shared across firm....
4:54 pm LindsayGriffith: Q- lawyers have a lot of $, what are nonmonetary rewards. Melanie: tell success stories - lawyers like to see their successes #LMA10
4:54 pm Brilliant_Biz: Yep. > RT @meganmckeon: Don't look at your contacts as what they can do for you - figure out what you can do for them. #LMA10
4:55 pm nancymyrland: #LMA10 I've never seen a problem w/lawyers going out & pursuing work...just doing it the right way. --Rob
4:55 pm LindsayGriffith: Rob:no problems with lawyers pursuing clients, just problems with them doing it the right way #LMA10
4:56 pm Brilliant_Biz: I love that Twitter allows me to benefit from the #LMA10 conference in Denver while sitting in my office in Atlanta. Thanks, LMA tweeters!
4:56 pm jecorey: What to measure? #LMA10 panel says mkt. perceptions, client behavior, client satisfaction, profits, mkt. share, RFPs, media, Web hits.
4:56 pm jimtdenver: RT @LindsayGriffith: Firms who try to go back to the way it was may not be around for long: Tim #LMA10
4:56 pm LindsayGriffith: The lawyers already have the motivation to seek clients: Rob #LMA10
4:56 pm rebeccawissler: Attorneys simply knowing someone is watching in their sales pursuit is very effective. #lma10 http://myloc.me/4Jbsk
4:56 pm johnmbyrne: RT @GinaRubel: TY @jeffdblumenthal for RTing #LMA10 - for my fellow #LMA tweeters - Jeff covers legal & financial beat for Phila Biz Journal
4:57 pm GinaRubel: ROI should measure retention, penetration, referrals, recommendations, survey participation, revenue, profitability #LMA10
4:57 pm nancymyrland: #LMA10 Client have always been in charge & didn't know it. Now they're in charge & they know it. --Steve
4:57 pm Kat_Beck: RT @PPRA: RT @GinaRubel: Define the meaning of success and results up front in order to set expectations for measuring marketing & PR ROI #LMA10
4:57 pm GinaRubel: RT @LindsayGriffith: Q- lawyers have a lot of $, what are nonmonetary rewards. Melanie: tell success stories - lawyers like to see their successes #LMA10
4:57 pm nancymyrland: #LMA10 Lawyers don't know how to manage well. People in this room do. --Steve
4:58 pm CanLawMag: #lma10 client team metrics spreadsheet tracks where clients spend and don't spend - visually highlights cross-sell opps
4:58 pm leahcdaniels: RT @jecorey: What to measure? #LMA10 panel says mkt. perceptions, client behavior, client satisfaction, profits, mkt. share, RFPs, media, Web hits.
4:58 pm nancymyrland: #LMA10 Tim: Lawyers shldnt apoligize for charging premium fees...they just need to be better at communicating.
4:59 pm LindsayGriffith: Tim: Lawyers shouldn't apologize for being premium priced. Problem is they haven't provided reasons why they're better #LMA10
4:59 pm karencariello: 'How can you take price out of conversation? You can't-clients have always been in control only now they know it' #LMA10
4:59 pm gaillamarche: http://twitpic.com/184hv4 - Shows how important biz development is full room #LMA10
4:59 pm tjeong: Like you guys understand SM and they dont RT @nancymyrland: #LMA10 Lawyers don't know how to manage well. People in this room do. --Steve
4:59 pm LindsayGriffith: RT @gaillamarche: http://twitpic.com/184hv4 - Shows how important biz development is full room #LMA10
5:00 pm donnaseyle: RT @NancyMyrland: #LMA10 Client has always been in charge & didn't know it. Now they're in charge & they know it.--Steve <are we listening?>
5:00 pm andreasmalec: 'How can you take price out of conversation? You can't-clients have always been in control only now they know it' #LMA10 via @karencariello
5:00 pm LindsayGriffith: RT @karencariello: 'How can you take price out of conversation? You can't-clients have always been in control only now they know it' #LMA10
5:01 pm CanLawMag: #lma10 measure lateral integration - tool to help retain "good" laterals - ie new clients, cross-selling to other areas
5:01 pm LindsayGriffith: Tim: Remove the clients' influence on how to staff something by pleasing them on other metrics #LMA10
5:02 pm stephaniethum: Rob Randolph, Steve Bell, @tcorcoran @melaniegreen Truly fantastic panel. Thank you! #LMA10
5:02 pm heathermilligan: @tcorcoran - during the sales process create your own category that differentiates you. #lma10
5:02 pm nancymyrland: #LMA10 GREAT panel you four!
5:04 pm SocialLawyers: Great overview of #lma10 conf! RT @LarryBodine 800 Attendees at LMA National Conference -- #lma10 -- http://bit.ly/bWPm4y
5:04 pm SocialLawyers: RT @NancyMyrland Social Media is important! #LMA10 In a free market, either you position yourself, or the market positions you. --Peter
5:05 pm ColleenStroh: RT @BrunnerMobile: Mobile services and websites for law firms http://bit.ly/cZym3h #lma10
5:06 pm Lisa_Bensinger: Hey @igorilyinsky I see you everywhere talking to everyone #lma #lma10
5:09 pm LongJacketLegal: RT @legalmediagirl: From BD panel @timcorcoran If you havent expanded client relationship from one-on-one to many-to-many your relationship is in danger #LMA10
5:13 pm JoanTrimble: RT @karencariello: Understanding budgets particularly vital for litigation as 33-40% of GC budget lives there #LMA10
5:14 pm nancymyrland: http://twitpic.com/184kvd - Great friends at #LMA10 ... I love you guys!
5:22 pm moebes123: RT @JoanTrimble: RT @karencariello: Understanding budgets vital for litigation as 33-40% of GC budget lives there #LMA10 great info!
5:23 pm nancymyrland: http://twitpic.com/184mkj - #LMA10 buddies...it's the people that make this conference.
5:23 pm BrunnerMobile: 33% of cell phone owners access news on their phones (via Pew) #lma10
5:25 pm BrunnerMobile: Brand marketers: Screen res was getting larger. Now it is trending smaller. Is your site optimized? http://bit.ly/cZym3h #lma10
5:25 pm nancymyrland: http://twitpic.com/184n02 - Look at @heathermilligan peddling Girl Scout cookies at #LMA10!
5:26 pm BrunnerMobile: 5 mobile web trends (via ReadWriteWeb) http://bit.ly/aKeMH4 #lma10
5:27 pm JDTwitt: Unwavering coverage of #LMA10 by @nancymyrland puts the there there
5:28 pm richards1000: RT @JDTwitt: Unwavering coverage of #LMA10 by @nancymyrland puts the there there
5:33 pm michelleamiller: Great photo!! RT @NancyMyrland: http://twitpic.com/184kvd - Great friends at #LMA10 ... I love you guys!
5:33 pm carriedp: Last few sessions at #LMA10. It's been great! (@ Hyatt Regency Denver Convention Center) http://4sq.com/1tUtMJ
5:35 pm lydiabednerik: She rocks! RT @JDTwitt: Unwavering coverage of #LMA10 by @nancymyrland puts the there there
5:35 pm Jeannettemcgarr: RT @GinaRubel: A lost sale is very difficult to measure but should be measured - a lost client is easy to measure #LMA10
5:40 pm heathermilligan: RT @JDTwitt: Unwavering coverage of #LMA10 by @nancymyrland puts the there there
5:41 pm LindsayGriffith: RT @JDTwitt: Unwavering coverage of #LMA10 by @nancymyrland puts the there there
5:41 pm LindsayGriffith: RT @nancymyrland: http://twitpic.com/184mkj - #LMA10 buddies...it's the people that make this conference.
5:41 pm LindsayGriffith: RT @nancymyrland: http://twitpic.com/184kvd - Great friends at #LMA10 ... I love you guys!
5:43 pm LindsayGriffith: In the general session - I may just listen to this one! #LMA10
5:43 pm melaniegreen: Next up at #LMA10 general counsel panel - always one of my favorites. #LMA10
5:44 pm melaniegreen: So fun when we meet f2f! RT @LindsayGriffith: RT @nancymyrland: http://twitpic.com/184kvd - Great friends at #LMA10 ... I love you guys!
5:44 pm heathermilligan: Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10
5:45 pm lalaland999: RT @heathermilligan: Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10 AGREED!
5:46 pm nancymyrland: @heathermilligan Do you have any idea how much you just made my day, and touched me? Well, you did, ok?! #lma10
5:46 pm debdobson: RT @NancyMyrland: http://twitpic.com/184kvd - Great friends at #LMA10 ... I love you guys!
5:47 pm heathermilligan: LMA Tweeters, attendees ... I need your feedback. On the 2011 conf committee. 1st mtg tomorrow. #lma10
5:47 pm stephaniethum: To stand above the competition + become a preferred provider, step up partner engagement, proactive knowledge of client biz. #LMA10
5:47 pm LindsayGriffith: Definitely! RT @heathermilligan: Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10
5:48 pm nancymyrland: #LMA10 General Session: What We Love Most About Our Lawyers-A Client Panel
5:48 pm andreasmalec: Woot! RT @heathermilligan Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10
5:48 pm debdobson: RT @heathermilligan: Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10 AGREED!
5:49 pm LindsayGriffith: ILN member Holland & Hart just got a positive shoutout from the client panel! #LMA10
5:49 pm gaillamarche: don't make your client jump thru legal hoops, do it for them so the don't have to #LMA10
5:49 pm stephaniethum: To become preferred, identify the obstacle 4 the client + think 2 steps ahead 2 the solution, articulate it. #LMA10
5:49 pm LindsayGriffith: RT @stephaniethum: To stand above the competition + become a preferred provider, step up partner engagement, proactive knowledge of client biz. #LMA10
5:50 pm tcorcoran: Who? Never heard of her! RT @heathermilligan:Everyone give it up for @nancymyrland. She's inspiring as Tweeter, friend & legal mktr #lma10
5:50 pm LindsayGriffith: RT @stephaniethum: To become preferred, identify the obstacle 4 the client + think 2 steps ahead 2 the solution, articulate it. #LMA10
5:50 pm stephaniethum: In-house panelist: Good impression of firm comes from good experience with attys of that firm. (Nice shout-out to client experience.) #LMA10
5:51 pm gaillamarche: RT @LindsayGriffith: ILN member Holland & Hart just got a positive shoutout from the client panel! #LMA10
5:51 pm AzaleeOster: @BTannebaum is #AKA '10 year Bomb" expect prison time...10 years if you hire him. #LMA10
5:51 pm karencariello: How can you provide superior client service? Identify hoop and then go step beyond to recommend solution #LMA10 GC Panel
5:51 pm gaillamarche: RT @LindsayGriffith: Definitely! RT @heathermilligan: Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10
5:51 pm nancymyrland: @andreasmalec @DooneyPug @LindsayGriffith @lalaland999 @lydiabednerik @JDTwitt You are so very kind...thanks. #LMA10
5:52 pm marcthollander: RT @nancymyrland: http://twitpic.com/184kvd - Great friends at #LMA10 ... I love you guys! / ditto! You all make work fun!
5:52 pm alinwagnerlahmy: RT @andreasmalec: Woot! RT @heathermilligan Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10
5:52 pm nancymyrland: @tcorcoran Just when my eyes were getting kinda teary, you come along to bring me back to reality... #lma10
5:52 pm LindsayGriffith: RT @stephaniethum: In-house panelist: Good impression of firm comes from good experience with attys of that firm. (Nice shout-out to client experience.) #LMA10
5:53 pm LindsayGriffith: Heard it yesterday, but would love to hear from the panelists about how much stock they put in rankings. Guessing very little #LMA10
5:53 pm marcthollander: RT @nancymyrland: http://twitpic.com/184n02 - Look @heathermilligan peddling Girl Scout cookies #LMA10! / I'm doing it for the kids!
5:53 pm nancymyrland: RT @LindsayGriffith RT @stephaniethum 2 bcome prfrred, identify obstacle 4 the client + think 2 steps ahead 2 solution-articulate it. #LMA10
5:53 pm KateH32: #LMA10 interesting that one of the panelists thought that saying service most important may offend lma - we influence service too!!
5:54 pm karencariello: RT @heathermilligan: LMA Tweeters, attendees ... I need your feedback. On the 2011 conf committee. 1st mtg tomorrow. #lma10
5:54 pm stephaniethum: In-house counsel panelist: Dialogue with your client on expectations for communication, workflow, sharing work burden. #LMA10
5:54 pm marcthollander: RT @heathermilligan: Everyone give it up for @nancymyrland. She is inspiring as a Tweeter, friend and legal marketer. #lma10 / here here!
5:54 pm LindsayGriffith: RT @KateH32: #LMA10 interesting that one of the panelists thought that saying service most important may offend lma - we influence service too!!
5:56 pm nancymyrland: #LMA10 Uh-oh, @heathermilligan just broke out the Do-si-dos at our table at the General Session!!
5:56 pm LindsayGriffith: Isolate firms that they have a good relationship with AND try to save some money - client panel #LMA10
5:56 pm tcorcoran: RT @melaniegreen @gaillamarche @lalaland999 @natslavin @LindsayGriffith @nancymyrland: http://twitpic.com/184kvd: Great friends at #LMA10
5:57 pm stephaniethum: In-house counsel panelist: Uncertain at first re: alternative fees. Who would get the short end of the stick? Now see value. #LMA10
5:58 pm nancymyrland: #LMA10 One GC was skeptical of alternative fees at the onset. After a few yrs, we're feeling more satisfied...more value.
5:58 pm melaniegreen: Almost all work being handled for Sun Microsystems is being done on AFAs. #LMA10
5:59 pm gaillamarche: http://twitpic.com/184tiv - #LMA10 tweeters :)
5:59 pm LindsayGriffith: Clients are now seeing more value in alt fees, though there was still some same tension of "who's getting shorter end of the stick" #LMA10
5:59 pm stephaniethum: In-house counsel panelist: Firms proposing alternative fees automatically seen as trying2 bring value from start of relationship. #LMA10
5:59 pm CanLawMag: #lma10 panelist says that despite initial concerns her company is now very satisfied with current alt billing arrangements
5:59 pm LindsayGriffith: Clients are now seeing lawyers come to then with alt fee arrangements - they like that they're proactive #LMA10
6:00 pm melaniegreen: "3-4yrs ago AFAs were more agonizing discussion, but now firms are coming to me w/ proactive proposals & predictability for me" - GC #LMA10
6:00 pm LindsayGriffith: RT @stephaniethum: In-house counsel panelist: Firms proposing alternative fees automatically seen as trying2 bring value from start of relationship. #LMA10
6:01 pm nancymyrland: #LMA10 If we can get an arrangement where firm and client are growing in the same direction (re alternative fees).....
6:01 pm LindsayGriffith: RT @gaillamarche: http://twitpic.com/184tiv - #LMA10 tweeters :)
6:01 pm karencariello: Interesting hearing that trying AFAs is tension generating for these GCs - they want law firms to bring ideas to them #LMA10
6:02 pm nancymyrland: #LMA10 Incentive fees: Project fees + success bonus.
6:03 pm nancymyrland: #LMA10 When alt fees haven't worked, it's because we can't tell what the firm's motivation is...trust not there ---GC
6:03 pm nancymyrland: RT @LindsayGriffith: Isolate firms that they have a good relationship with AND try to save some money - client panel #LMA10
6:04 pm CanLawMag: #lma10 are panelists fans of alt billing? One convert, one skeptic, one who says sometimes http://myloc.me/4JhNt
6:04 pm nancymyrland: #LMA10 It's wise for a law firm to always come to the RFP table w/alternative fees in the proposal. --GC
6:05 pm melaniegreen: AFAs work best w/ firms we do a lot of business w/, relationship est., trust & "safer" risk #LMA10
6:06 pm nancymyrland: RT @melaniegreen: Almost all work being handled for Sun Microsystems is being done on AFAs. #LMA10
6:06 pm karencariello: Interesting: these GCs agree they're NOT evangelists for AFAs but DO expect firms to suggest price options when pitching #LMA10
6:06 pm nancymyrland: RT @LindsayGriffith: Clients are now seeing lawyers come to then with alt fee arrangements - they like that they're proactive #LMA10
6:07 pm CanLawMag: #lma10 Julie DeCecco, Sun Microsystems - gets referrals, then goes to website - make sure you have everything you do on your website
6:07 pm melaniegreen: Clients are checking the websites. Attys make sure your areas of expertise are all listed in your bios. #LMA10
6:08 pm LindsayGriffith: RT @melaniegreen: Clients are checking the websites. Attys make sure your areas of expertise are all listed in your bios. #LMA10
6:08 pm nancymyrland: #LMA10 GC: Considerations 4 making the cut: After knowing qual's...Do I like being arnd them? Do they care abt me as a person?
6:08 pm debdobson: RT @NancyMyrland: #LMA10 It's wise for a law firm to always come to the RFP table w/alternative fees in the proposal. --GC
6:09 pm LindsayGriffith: RT @nancymyrland: #LMA10 When alt fees haven't worked, it's because we can't tell what the firm's motivation is...trust not there ---GC
6:09 pm karencariello: Hiring criteria: 1) expertise 2) do they have time 3) cost 4) likeabilty/do they care about me 4) politics #LMA10
6:09 pm nancymyrland: #LMA10 It's almost like speed dating....we want to like the attorney. --GC
6:10 pm nancymyrland: #LMA10 When I need a lawyer fast, I look at areas of expertise. If it's not listed, I move on to the next. --GC
6:10 pm melaniegreen: "I'm checking your websites I don't need mrkting slicks w/ same content. Send me how you'd approach a matter." #LMA10
6:10 pm debdobson: RT @melaniegreen: Clients are checking the websites. Attys make sure your areas of expertise are all listed in your bios. #LMA10
6:10 pm nancymyrland: #LMA10 Nothing worse than a cheesy bio...don't use flowery language "Cases are not won on luck alone..." --GC
6:11 pm LindsayGriffith: Help your lawyers avoid cheesy bios -- client panel #LMA10
6:11 pm karencariello: Yet another panel where GC hires firm who didn't win a pitch for another matter - do we see 'no's' as future 'yeses?' #LMA10
6:11 pm LindsayGriffith: RT @nancymyrland: #LMA10 Nothing worse than a cheesy bio...don't use flowery language "Cases are not won on luck alone..." --GC
6:11 pm LindsayGriffith: RT @melaniegreen: "I'm checking your websites I don't need mrkting slicks w/ same content. Send me how you'd approach a matter." #LMA10
6:11 pm LindsayGriffith: RT @karencariello: Hiring criteria: 1) expertise 2) do they have time 3) cost 4) likeabilty/do they care about me 4) politics #LMA10
6:12 pm LindsayGriffith: If you're doing formal RFP's, put a lot of work into customizing them & reflect how the firm would approach the case -client panel #LMA10
6:12 pm nancymyrland: #LMA10 Customize your response to RFP...not just big books but how you wld approach the case, put thought in to it..
6:13 pm nancymyrland: #LMA10 Don't just say we're open to working with you on altrnative fees. Actually tell us what you have in mind. --GC
6:14 pm melaniegreen: "There is nothing worse than a cheesy bio. 'Cases are not won on luck alone' as opener for example." #LMA10
6:14 pm moebes123: RT @melaniegreen: "There is nothing worse than a cheesy bio. 'Cases are not won on luck alone' as opener for example." #LMA10
6:15 pm LindsayGriffith: Firms competing in RFP process might get knocked out for not including a budget. But skills/chemistry can make them ask for more #LMA10
6:15 pm nancymyrland: #LMA10 If you don't have the chemisty and skills to work with us, it doesn't matter if you're qualified. --GC
6:15 pm kevinokeefe: @wpollak sitting here at #lma10 conference with no wifi. Strange but true. I am waiting for 3g iPad.
6:16 pm amandavega: Following along (kinda) with the #lma10 discussions. Pretty interesting. Love the "no cheesy bios" convo. Hi everyone!
6:16 pm heathermilligan: Anyone know a program that can capture all these #lma10 tweets??
6:17 pm melaniegreen: RT @NancyMyrland: #LMA10 Don't just say we're open to working with you on altrnative fees. Actually tell us what you have in mind. --GC
6:18 pm LindsayGriffith: RT @heathermilligan: Anyone know a program that can capture all these #lma10 tweets??
6:18 pm mcdo: RT @squigster: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
6:18 pm nancymyrland: @nikiblack how do you capture conference Tweets? RT @heathermilligan: Anyone know a program that can capture all these #lma10 tweets??
6:18 pm heathermilligan: @kevinokeefe @wpollak I'm on #lma11 committee and pledge WiFi as a top priority. #lma10
6:19 pm LindsayGriffith: I'm wearing a turtleneck sweater and suit jacket & I'm still cold in here! I don't think I've been warm since October #LMA10
6:19 pm nikiblack: @NancyMyrland @heathermilligan I run search for hashtag & edit them myself... #lma10
6:20 pm legalmediagirl: No cheese RT @melaniegreen: Clients are checking the websites. Attys make sure your areas of expertise are all listed in your bios. #LMA10
6:20 pm nancymyrland: #LMA10 Firms are bad just because their rates are low.
6:20 pm LindsayGriffith: Clients don't think firms are less qualified because they discount rates --client panel #LMA10
6:20 pm nancymyrland: Thanks Niki! RT @nikiblack: @NancyMyrland @heathermilligan I run search for hashtag & edit them myself... #lma10
6:21 pm melaniegreen: Firms might get knocked of RFP for that work, but skills/chemistry can make them ask for more at a later time. Intro opp #LMA10
6:21 pm nancymyrland: #LMA10 Firms aren't bad just because their rates are low.
6:21 pm LindsayGriffith: Don't surprise your clients with projects they don't know about on their bills - BAD surprise #LMA10
6:22 pm nancymyrland: #LMA10 Time to start the #LMA11 hashtag friends? ;-)
6:22 pm CanLawMag: #lma10 panelist finds quite a few surprises on her bills - asks are partners not reviewing bills? http://myloc.me/4Jj8C
6:22 pm LindsayGriffith: Clients like when you put them in touch with other resources - invite to conferences, intros to counterparts at other co's #LMA10
6:23 pm heathermilligan: @nikiblack @NancyMyrland I'm hoping to find something a bit more automated. We're talking 1000s of tweets over three says. #lma10
6:23 pm JeremyHoders: Met @Lisa_Bensinger and others on the @moiremarketing Skype cam in the expo. I am virtually attending the conference! #LMA10
6:23 pm nancymyrland: @heathermilligan #LMA10 Should be provide suggestions for next year's conference using #LMA2011 ?
6:23 pm LindsayGriffith: Lawyers - take the time to talk to your clients about what's going on, but not on their dime #LMA10
6:23 pm gaillamarche: RT @LindsayGriffith: Don't surprise your clients with projects they don't know about on their bills - BAD surprise #LMA10
6:23 pm LindsayGriffith: RT @CanLawMag: #lma10 panelist finds quite a few surprises on her bills - asks are partners not reviewing bills? http://myloc.me/4Jj8C
6:23 pm tjeong: @heathermilligan hey i created a transcript #lma10 for the last two days. here you go http://bit.ly/cxEt6d #lma10
6:23 pm melaniegreen: "Look for opps for me to meet my counterparts. I'd welcome attending a conf w/ you where I can meet my peers. Not many firms do that."#LMA10
6:24 pm nancymyrland: RT @LindsayGriffith: Lawyers - take the time to talk to your clients about what's going on, but not on their dime #LMA10
6:25 pm nancymyrland: #LMA10 Hi #LMA friends: I'm nancymyrland on Skype if you want to connect there.
6:25 pm LindsayGriffith: Clients LIKE when you ask q's outside the scope of the matter - not small talk, but what else is going on at the co. But don't stalk #LMA10
6:25 pm CanLawMag: #lma10 panelist shocked/surprised when lawyer shows interest beyond their area of expertise it can lead to a lot of new business-shd do more
6:26 pm karencariello: GCs appreciate law firms inviting them to events where they can meet their peers: do that at www.icsuperconference.com #LMA10
6:26 pm heathermilligan: Haha. Don't "stalk" your client with so much "ur comany is doing this and that" to freak them out. #lma10
6:26 pm LindsayGriffith: One piece of advice to firms? Develop longterm relationships at partner level & come to table with creative fee structures #LMA10
6:26 pm melaniegreen: RT @NancyMyrland: #LMA10 If you don't have the chemisty and skills to work with us, it doesn't matter if you're qualified. --GC
6:27 pm bsrust: @LindsayGriffith #LMA10 check out http://twapperkeeper.com/ you can create an archive of the #LMA10 and any follow on tweets. Have fun!!
6:27 pm LindsayGriffith: More advice - don't just show the hoop - show how to get through it or get through it yourself #LMA10
6:27 pm CanLawMag: #lma10 panelist tips for marketers - show me hoop, how to jump thru it - and jump thru it for me in way I hadn't thought of
6:28 pm LindsayGriffith: Other advice - give mktrs a raise & put yourself in client's shoes. Envision what they're going through & how to meet needs #LMA10
6:28 pm jaynenavarre: @tjeong Thanks soo much for the transcript #LMA10. That's awesome. @heathermilligan for thinking of doing it.
6:28 pm LindsayGriffith: Other advice - relationships are key - meet people, but not for the purpose of selling. Find where clients are & be there #LMA10
6:29 pm karencariello: There you go again - leading the way! RT @NancyMyrland: #LMA10 Time to start the #LMA11 hashtag friends? ;-)
6:29 pm LindsayGriffith: Other advice - partners should be thoroughly reviewing briefs & bills, despite time crunches #LMA10
6:29 pm LindsayGriffith: RT @bsrust: @LindsayGriffith #LMA10 check out http://twapperkeeper.com/ you can create an archive of the #LMA10 and any follow on tweets. Have fun!!
6:30 pm CanLawMag: #lma10 panelist tip - surprised by number of briefs she receives that have not been reviewed by partner - make time to do that
6:30 pm Jeannettemcgarr: @ Trends in Legal CRM and ERM. hope to get some solid info I can implement at my firm! #LMA10 http://myloc.me/4JjLE
6:31 pm MoireMarketing: RT @tjeong: @heathermilligan hey i created a transcript #lma10 for the last two days. here you go http://bit.ly/cxEt6d #lma10
6:32 pm Jeannettemcgarr: More sessions for small & med firms RT @heathermilligan: LMA Tweeters, attendees .. I need your feedback. On the 2011 conf committee #lma10
6:34 pm jaynenavarre: @tjeong Thanks! #LMA10 transcript. Get any at wthashtag.com very nice.@wtt
6:34 pm holdencalgary: #LMA10 Trends in Legal CRM and ERM. People slowly coming in. Not nearly as full as other sessions.
6:34 pm HubbardOne: Trends in Legal CRM and ERM staring in 5mins #lma10 marketing technology track.
6:35 pm legalmediagirl: Join @russ23229 and me for our MORE session on affinity groups #LMA10 at 215pm
6:36 pm tjeong: RT @jaynenavarre: @tjeong Thanks! #LMA10 transcript. Get any at wthashtag.com very nice.@wtt yeah i had a created it. it was not showing.
6:37 pm meganmckeon: I am the holder of the badge. #LMA10 http://yfrog.com/3mdvqj
6:39 pm HubbardOne: Crm and Erm session starting now #lma10
6:39 pm holdencalgary: #LMA10 Tweeps. Making quick video around 1:30 in exhibit hall on takeaways. 30 seconds. Interested in participating? Stop by and say hi.
6:40 pm heathermilligan: RT @meganmckeon: I am the holder of the badge. #LMA10 http://yfrog.com/3mdvqj
6:40 pm ShatterboxVox: Still, a slippery slope RT @LindsayGriffith: Clients don't think firms are less qualified because they discount rates --client panel #LMA10
6:40 pm FollowtheLawyer: Still, a slippery slope RT @LindsayGriffith: Clients don't think firms are less qualified because they discount rates --client panel #LMA10
6:41 pm holdencalgary: #LMA10 CRM and/or ERM? Vendor neutral presentation. Should be interesting.
6:42 pm heathermilligan: I'm hungry. #lma10
6:42 pm nancymyrland: RT @jaynenavarre: @tjeong Thanks soo much for the transcript #LMA10. That's awesome. @heathermilligan for thinking of doing it.
6:42 pm holdencalgary: #LMA10 Jennifer Smuts of Connolly Bove Lodge & Hutz speaking. 75% have CRM. 10% have ERM
6:43 pm HubbardOne: 75 percent of respondents to survey have CRM 10 percent have ERM. #lma10
6:43 pm GinaRubel: RT @holdencalgary: #LMA10 Jennifer Smuts of Connolly Bove Lodge & Hutz speaking. 75% have CRM. 10% have ERM
6:43 pm stephaniethum: Client teams can help develop young leaders in a law firm. #LMA10
6:43 pm holdencalgary: #lma10 Top challenges: implementation and buy-in
6:44 pm CanLawMag: #lma10 Best practices for creating substantive&successful client teams - Canada's Andrew Fleming&Lise Monette from Ogilvy Renault on panel
6:44 pm debdobson: RT @heathermilligan: I'm hungry. #lma10 - - Sounds like time for Girl Scout cookies
6:44 pm ShatterboxVox: First movers, fast followers, and how lawyers can be both http://bit.ly/cbhPDH #LMA10
6:44 pm FollowtheLawyer: First movers, fast followers, and how lawyers can be both http://bit.ly/cbhPDH #LMA10
6:44 pm rebeccawissler: CI session: get in minds of attnys and their goals then clearly focus on future differentiators. #lma10 http://myloc.me/4JkKG
6:44 pm nancymyrland: #LMA10 Session: Practical apps & real world tactics 4 harnessing the power of the internet and research d'bases for comp intell
6:45 pm heathermilligan: Speakers need enthusiasm ... esp for the later programs. Ppl are tired and losing focus. Ur job is to capture us. #lma10
6:45 pm stephaniethum: Must have dedicated mktg and admin resources 4 a successful client teams. #LMA10
6:45 pm GinaRubel: Most impt things with CRM and ERM tools (contact relationship mgt) & (Enterprise/email relationship mgt) = relationship management #LMA10
6:45 pm Jeannettemcgarr: So true! RT @holdencalgary: #lma10 Top challenges: implementation and buy-in http://myloc.me/4JkOR
6:46 pm holdencalgary: #LMA10 Overview of CRM and ERM. Will not recap as we all know what they are.
6:47 pm nancymyrland: #LMA2011 Earlier lunch, wi-fi, sessions not close 2gether, more time 2 network, more tech/soc media friendly (power, chrgng stations) #LMA10
6:47 pm GinaRubel: ERM is good for IDing the who - CRM is good for the analysis of the communications - both similar features #LMA10
6:48 pm econwriter5: RT @FollowtheLawyer: First movers, fast followers, and how lawyers can be both http://bit.ly/cbhPDH #LMA10
6:49 pm HubbardOne: Erm does not read message of email or subject. Gives you view of who you know within industies, geographies, companies #lma10
6:49 pm Jeannettemcgarr: ERM is the forest CRM are the trees #LMA10 http://myloc.me/4Jl1C
6:49 pm holdencalgary: #LMA10 The right software depends on the firms goals.
6:49 pm rebeccawissler: Utilizing students to gather competitive intelligence can keep costs low. #lma10 http://myloc.me/4Jl2b
6:49 pm GinaRubel: ERM=40K view of world (forest) CRM=0K view (trees) w/ details & activity (Sue Brelus) ERM less cost+resources CRM invest+resources #LMA10
6:50 pm HubbardOne: CRM gives you more detail about the contact and your activity with them. #lma10
6:50 pm GinaRubel: Both ERM and CRM are a good step forward for benchmarking ROI (John Veldkamp) #LMA10
6:50 pm tjeong: Top five tweeps in #LMA10. # @nancymyrland - 293 @LindsayGriffith - 219 @GinaRubel - 79@melaniegreen - 76 @heathermilligan - 57
6:51 pm holdencalgary: #LMA10 CRM and ERM good tools to benchmark your initiatives, activities and successes
6:51 pm GinaRubel: RT @tjeong: Top five tweeps in #LMA10. # @nancymyrland - 293 @LindsayGriffith - 219 @GinaRubel - 79@melaniegreen - 76 @heathermilligan - 57
6:51 pm stephaniethum: Right client team members include ppl who are eager, can have impact. #LMA10
6:53 pm GinaRubel: ERM allows you to estab strength of relationship CRM it has to be manually entered CRM tracts relationships and touchpoints #LMA10
6:53 pm holdencalgary: #LMA10 Talking about sharing contacts. Anyone else have this problem? "I need a list but I don't want to share my contacts"
6:53 pm CanLawMag: #lma10 choose client where success will be obvious&have an impact&engages as many sectors of firm as possible&is large scale and complex
6:53 pm HubbardOne: ERM tells you the strength of relationship. CRM tells you that you might know the person, but not how well. #lma10
6:54 pm GinaRubel: CRM allows for an encapsulated report in preparation for new touch points / interactions #LMA10 - should be great for media relations too!
6:54 pm holdencalgary: #LMA10 CRM taxicab report is a great idea. Quick snapshot for lawyers before they head to meeting.
6:55 pm stephaniethum: When just starting client teams, start with a handful of well-selected clients, not 50. Can't spread self too thin. Prep dossier. #LMA10
6:56 pm rebeccawissler: RT @heathermilligan: Speakers need enthusiasm ..esp for the later programs. Ppl are tired and losing focus. Ur job is to capture us. #lma10
6:56 pm CanLawMag: #lma10 Monette explains client team pyramid - starts with client dossier - financial, culture, recent transactions, media
6:56 pm GinaRubel: Q. can CRM / ERM be tied into billing system? #LMA10
6:56 pm Jeannettemcgarr: Oh yes! Makes promoting cross-selling hard RT @holdencalgary: #LMA10 "I need a list but I don't want to share my contacts"
6:56 pm nancymyrland: #LMA10 The key to success=Think windmills: Something you're putting in to an existing process.
6:58 pm CanLawMag: #lma10 Monette says SWOT analysis is important - needs to know what other firms are doing work for client& strength of those relationships
6:58 pm holdencalgary: #LMA10 Anyone else have the issue of financial and Interaction data not integrated? How do you resolve or do you feel it is useful?
7:00 pm HubbardOne: ERM allows you to understand relationships by geography or industry and then filter by role within the firm. Improves targeting. #lma10
7:01 pm GinaRubel: ERM - some can be opened to entire firm or can limit usage depending on firm culture, data privacy (ie. E.U.), etc. #LMA10
7:01 pm tjeong: want more stats ? there are 1,556 tweets, 211 contributors, 222.3 tweets per day, 29.4% are retweets and 41.5% are mentions. #lma10
7:01 pm holdencalgary: #LMA10 Quick CRM poll: how many IA data stewards or managers work at your firm?
7:01 pm alchimktguy: Client Teams are no doubt helpful, but are they long term? Evidence suggests not, despite what our presenters say.#lma10
7:02 pm joshuamking: Several AmLaw 100 firms doing "firm claim" of all Avvo profiles (http://is.gd/anmDj). Who's next? #LMA10
7:03 pm GinaRubel: When rolling out ERM internally, need mgt buy-in and internal communications support #LMA10
7:03 pm HubbardOne: Rolling out ERM not a challenge if you think about how to roll out for your firm and get management buy-in #lma10
7:03 pm CanLawMag: #lma10 Client Feedback - OR conducts face2face interview with client decisionmaker - seldom leaves mtg without getting ideas for more biz
7:04 pm GinaRubel: With ERM, you can tap into various data sources such as Outlook, time & billing syst, telephony, etc. #LMA10
7:05 pm HubbardOne: Tying in ERM to billing system and telephony gives even further insight into your relationship #lma10
7:05 pm GinaRubel: ERM vendors can also run separate reports for targeted communicaitons and data research #LMA10
7:06 pm rebeccawissler: Having difficulty learning about how I can best harness CI when the example is a firm's custom-built system. #lma10 #40attnyfirm
7:06 pm HubbardOne: What's next for ERM? Relationship analytics. #lma10
7:07 pm CanLawMag: #lma10 Client feedback is addictive -OR now has 45 clients who want interviews this year - started with 10 http://myloc.me/4JmbZ
7:08 pm HubbardOne: Dashboards and alerts now allow BD to proactively track and monitor relationships #lma10
7:08 pm GinaRubel: ERM / CRM provides interpretive data that can be used for biz dev and any size firm can use them #LMA10
7:09 pm HubbardOne: ERM is a good companion to CRM and applicable to all size firms #lma10
7:10 pm leahcdaniels: @heathermilligan You can capture all the #lma10 tweets through printyourtwitter.com http://bit.ly/16PwwJ
7:10 pm HubbardOne: ERM good companion to CRM and applicable to all size firms #lma10
7:11 pm GinaRubel: RT @leahcdaniels: @heathermilligan You can capture all the #lma10 tweets through printyourtwitter.com http://bit.ly/16PwwJ
7:11 pm holdencalgary: #LMA10 Using reporting tools from Tikit to approach lawyers to suggest opportunities, possibly CLE training for inside counsel
7:11 pm gaillamarche: so long #LMA10 thank you for such a great conference! will miss my friends unto #LMA11 :)
7:12 pm adriandayton: Can lawyers afford to be first movers? http://bit.ly/cbhPDH #LMA10 (via @econwriter5 @followthelawyer)
7:12 pm holdencalgary: RT @leahcdaniels: @heathermilligan You can capture all the #lma10 tweets through printyourtwitter.com http://bit.ly/16PwwJ
7:12 pm HubbardOne: ERM and CRM. New uses to understand new lateral relationships and the contacts associated with attorney who is leaving #lma10
7:13 pm GinaRubel: Curious if the ERM & CRM systems integrate with social networking tools and if so, how #LMA10
7:13 pm marcthollander: RT @bsrust: @LindsayGriffith #LMA10 check out http://twapperkeeper.com/ create an archive of #LMA10 and follow tweets. / awesome
7:14 pm GinaRubel: When choosing CRM/ERM eval needs, requirements, challenges, budget, resources, staffing, privacy & security #LMA10
7:15 pm MoireMarketing: RT @tjeong: want more stats? 1,556 tweets, 211 contributors, 222.3 tweets per day, 29.4% are retweets and 41.5% are mentions. #lma10
7:15 pm JeremyHoders: RT @tjeong: want more stats? 1,556 tweets, 211 contributors, 222.3 tweets per day, 29.4% are retweets and 41.5% are mentions. #lma10
7:15 pm CanLawMag: #lma10 Fleming - Value adds include biz referrals, we send biz to clients, secondments, pro bono - we report value of these things to client
7:15 pm HubbardOne: Evaluating your needs. Understand requirements challenges. Budget and resources and privacy/security #lma10
7:15 pm GinaRubel: CRM & ERM are more and more impt the bigger the firm becomes #LMA10
7:16 pm holdencalgary: #LMA10 "Providing proper marketing information can help with buy in when asking new lawyers to share contacts" -Jennifer Smuts
7:18 pm GinaRubel: ContactNet can provide results by users by integrating with LInkedIn which is brand new and coming on the forefront #LMA10
7:18 pm LMA_Toronto: So many brilliant tweeps to follow if you're looking for tidbits from #lma10. Search #lma10 and follow them all. Pls RT.
7:19 pm bereskinparr: RT @LMA_Toronto: So many brilliant tweeps to follow if you're looking for tidbits from #lma10. Search #lma10 and follow them all. Pls RT.
7:20 pm redbeardandre: RT @bereskinparr: RT @LMA_Toronto: So many brilliant tweeps if looking for tidbits from #lma10. Search #lma10 and follow them all. Pls RT.
7:20 pm Jeannettemcgarr: RT @LMA_Toronto: So many brilliant tweeps to follow if you're looking for tidbits from #lma10. Search #lma10 and follow them all. Pls RT.
7:22 pm Jeannettemcgarr: The Digital Firm already full! #LMA10 http://myloc.me/4Jn4z
7:23 pm LindsayGriffith: RT @Jeannettemcgarr: The Digital Firm already full! #LMA10 http://myloc.me/4Jn4z
7:23 pm karencariello: RT @redbeardandre: RT @LMA_Toronto: So many brilliant tweeps if looking for tidbits from #lma10. Search #lma10 and follow them all. Pls RT.
7:23 pm LindsayGriffith: RT @LMA_Toronto: So many brilliant tweeps to follow if you're looking for tidbits from #lma10. Search #lma10 and follow them all. Pls RT.
7:24 pm LindsayGriffith: In the front for the digital firm panel #LMA10
7:24 pm tjeong: I am all over this. tweet away! RT @Jeannettemcgarr: The Digital Firm already full! #LMA10 http://bit.ly/aOAWQx 4z
7:24 pm nancymyrland: #LMA10 This next session is The Digital Firm 2015-TheChanging Face of Professional Services Mktg Communications
7:25 pm nancymyrland: #LMA10 We will be looking at these new mktg channels and how do they impact mktg professionals ina fee earning environment,
7:25 pm stephaniethum: Overriding obstacle in client feedback programs in law firms is fear. #LMA10
7:25 pm nancymyrland: Yes Gina. RT @GinaRubel: Q. can CRM / ERM be tied into billing system? #LMA10
7:25 pm HubbardOne: Leveraging Knowledge Management starting #lma10
7:25 pm LindsayGriffith: Lots of people using social media in their communications mix in here #LMA10
7:26 pm nancymyrland: #LMA10 Talking about case studies where firms are using digital strategy....
7:26 pm GinaRubel: In w/ @nancymyrland #LMA10 This next session is The Digital Firm 2015-The Changing Face of Professional Services Mktg Communications
7:26 pm stephaniethum: Magic happens in the follow-up but attys worry about having time 4 follow-up. #LMA10
7:27 pm nancymyrland: RT @tjeong: There are 1,556 tweets, 211 contributors, 222.3 tweets per day, 29.4% are retweets and 41.5% are mentions. #lma10
7:27 pm LindsayGriffith: Starting with JPMorgan - needed a reduction in cost, which meant getting away from paper #LMA10
7:27 pm GinaRubel: Up now, Jodie Kaminsky w/ J.P. Morgan, Susan Snyder w/ Hay Group and Royal Simpkins w/ Sedgwick #LMA10
7:27 pm Jeannettemcgarr: Social media is becoming the norm in firms. Wonder what my attys will say to that. #LMA10 http://myloc.me/4Jnlw
7:27 pm BrunnerMobile: Mobile marketing, according to Wikipedia http://bit.ly/cSw84X #lma10
7:27 pm BrunnerMobile: Millenials say their phone is the most important device they own #lma10
7:27 pm nancymyrland: Safe travels! RT @gaillamarche: so long #LMA10 thank you for such a great conference! will miss my friends unto #LMA11 :)
7:28 pm LindsayGriffith: They were looking for both strategic & tactical recommendations to help them migrate current contact strategies to digital #LMA10
7:29 pm CanLawMag: #lma10 The Digital Firm 2015-changing face of prof services mkt comm, concep prez Anthony Green opening remarks-another packed room sro
7:29 pm nancymyrland: #LMA10 JP Morgan case study: Used competition to convince their naysayers to get in to social/digital comm'n tools.
7:29 pm squigster: RT @BrunnerMobile: Millenials say their phone is the most important device they own #lma10
7:29 pm Russ23229: Budgets rarely zero based #LMA10
7:29 pm GinaRubel: RT @BrunnerMobile: Millenials say their phone is the most important device they own #lma10
7:29 pm GinaRubel: RT @Jeannettemcgarr: Social media is becoming the norm in firms. Wonder what my attys will say to that. #LMA10 http://myloc.me/4Jnlw
7:30 pm nancymyrland: #LMA10 2-3 years for JP Morgan to switch to digital communications.
7:30 pm gardinier: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
7:30 pm GinaRubel: JP Morgan mkt plans much more integrated with digital media now and all have same messes (congrats!) #LMA10
7:30 pm nancymyrland: #LMA10 Results: Mktg plans are much more integrated, same messages across platforms.
7:30 pm HubbardOne: KM best practices. Work with strategic teams to understand business plan, think how KM can contribute long term. Promote/ educate #lma10
7:31 pm nancymyrland: #LMA10 JP Morgan had 15 difft d'bases at the start...merged all of them.
7:31 pm squigster: RT @BrunnerMobile How can law firms bridge the technology gap with recruits? http://bit.ly/cZym3h #lma10
7:32 pm LindsayGriffith: How to get buy-in? Played to ego by telling them what competitors were doing and being able to show them metrics #LMA10
7:32 pm LindsayGriffith: RT @nancymyrland: #LMA10 Results: Mktg plans are much more integrated, same messages across platforms.
7:32 pm GinaRubel: When all data repositories begin to communicate the power is exponential for intelligence and relationship management #LMA10
7:32 pm nancymyrland: #LMA10 Hay Group...next case study...wanted to use the Web as more of a lead generator/sales device....
7:33 pm LindsayGriffith: Now on to talking about Hay Group (tweetdeck on my phone seems to be refusing to post some of my tweets!) #LMA10
7:33 pm HubbardOne: Align KM with daily practice of law #lma10
7:34 pm melaniegreen: Headed to knowledge mngt session w/ Meredith Williams & @LawyerKM Looking fwd to this! #LMA10
7:34 pm SynergyLegal: RT @kevinokeefe: Half of large law firms now blogging. LexBlog's Semiannual State of the AmLaw 200 Blogosphere. http://bit.ly/aFriEK #LMA10
7:34 pm CanLawMag: #lma10 helped HayGroup - conducted audit of web site and came up with new one and introduced registration to collect info
7:34 pm LindsayGriffith: RT @tjeong: Top five tweeps in #LMA10. # @nancymyrland - 293 @LindsayGriffith - 219 @GinaRubel - 79@melaniegreen - 76 @heathermilligan - 57
7:34 pm nancymyrland: #LMA10 HayGroup: Website goals of increasing registration, SEO...tactics: streaming video, engage the customer....
7:34 pm econwriter5: They aren't using digital comm now? RT @NancyMyrland: #LMA10 2-3 years for JP Morgan to switch to digital communications.
7:34 pm LindsayGriffith: RT @nancymyrland: #LMA10 HayGroup: Website goals of increasing registration, SEO...tactics: streaming video, engage the customer....
7:35 pm SonnyCohen: Digital media strategy - Hay Group - "really made it about the audiences" #lma10
7:35 pm nancymyrland: #LMA10 HayGroup: From their website, they link it to Social Media, make sure their bloggers are sending consistent messages...
7:35 pm econwriter5: Oh. Wait. Took 2-3 yrs to switch. RT @NancyMyrland: #LMA10 2-3 years for JP Morgan to switch to digital communications.
7:35 pm GinaRubel: Website integration of links to social media campaigns: Facebook, LinkedIn, Twitter, blogs, helpful place to start #LMA10
7:35 pm Russ23229: Marketing and business development are inseparable-Kim Perret #lma10
7:35 pm LindsayGriffith: Make sure social media has the same message across the organization, including those who are blogging #LMA10
7:35 pm nancymyrland: #LMA10@econwriter5 Yes, case study of what they've already done... #LMA10
7:36 pm LindsayGriffith: Good lesson for everyone RT @SonnyCohen: Digital media strategy - Hay Group - "really made it about the audiences" #lma10
7:36 pm holdencalgary: #LMA10 IMPORTANT NOTE: mens washroom is not the one closest to breakout rooms. Sorry ladies. Nice meeting you all the same.
7:36 pm stephaniethum: Tie feedback into the things clients require of you. How accurate are we at mtg workflow reqirements. #LMA10
7:36 pm GinaRubel: Lawyers need to understand that websites are the front doors to their businesses - this message has been validated 100Xs over #LMA10
7:37 pm CanLawMag: #lma10 new site offers streaming video, content 2 upsell&cross-sell& links to social media campaigns - has got solid work from web inquiries
7:37 pm nancymyrland: #LMA10 HayGroup case study: They build their biz off thought leadership...
7:37 pm LindsayGriffith: Hard to concentrate because I'm thinking about food - or rather lack thereof. No lunch for me till airport! #LMA10
7:37 pm GinaRubel: LMAO @holdencalgary #LMA10 IMPORTANT NOTE mens washroom is not the one closest to breakout rooms. Sorry ladies. Nice meeting U all the same.
7:37 pm nancymyrland: RT @GinaRubel: Lawyers-understand that websites are the front doors to their businesses - this message has been validated 100Xs over #LMA10
7:37 pm LindsayGriffith: RT @GinaRubel: Lawyers need to understand that websites are the front doors to their businesses - this message has been validated 100Xs over #LMA10
7:38 pm stephaniethum: Use client feedback 2 change the way you interact with clients. #LMA10
7:38 pm adriandayton: RT @NancyMyrland: #LMA10 JP Morgan case study: Used competition to convince their naysayers to get in to social/digital comm'n tools.
7:38 pm nancymyrland: :-) RT @holdencalgary: #LMA10 IMPORTANT NOTE: mens washroom is not the 1 closest t2breakout rooms.Sorry ladies. Nice meeting u all the same.
7:38 pm melaniegreen: What is knowledge mngt (KM)? Who we know, what we know, how we do things as a firm. @LawyerKM #LMA10
7:39 pm HubbardOne: What's km about? Right information to the right people at the right time #lma10
7:40 pm Russ23229: Service providers must announce rep changes, introduce #lma10
7:40 pm GinaRubel: @Hay_Group is very active using key messages around the globe with centralized message approach and management #LMA10
7:41 pm LindsayGriffith: Hay Group is on Twitter at hay_group - use a concentrated strategy #LMA10
7:41 pm CherylBame: Are you proud sending people to your website? A bad site is like showing up to mtg wearing an ugly suit. Its all part of your brand #LMA10
7:41 pm melaniegreen: Both Williams & @LawyerKM were practicing lawyers before went in to KM functions. #LMA10
7:41 pm GinaRubel: Internal audiences just as impt as external audiences says Anthong Green, pres. Concep (Amen!) #LMA10
7:41 pm LindsayGriffith: Internal audiences are just as important as external ones - so true for the ILN! #LMA10
7:41 pm billvann: RT @lancegodard: I've been in the @tcorcoran and @melaniegreen session on BD for 10 mns and I'm already smarter. Good smarts here #LMA10
7:41 pm holdencalgary: #LMA10 Quick Poll: who is using video on their site and how? High percentage of traffic viewing media, especially video.
7:41 pm nancymyrland: #LMA10 HayGroup: Most internal ppl were using B'berry...staged a mobile campaign to talk to the consultants.
7:41 pm LindsayGriffith: RT @CherylBame: Are you proud sending people to your website? A bad site is like showing up to mtg wearing an ugly suit. Its all part of your brand #LMA10
7:42 pm GinaRubel: RT @CherylBame: Are you proud sending people to your website? A bad site is like showing up to mtg wearing an ugly suit. Its all part of your brand #LMA10
7:43 pm nancymyrland: #LMA10 HayGroup Results: Better internal communication, increased online sales.....
7:43 pm holdencalgary: Haha Are you proud sending people to your website? A bad site is like showing up to mtg wearing an ugly suit. #LMA10 /via @CherylBame
7:43 pm LindsayGriffith: I'm a sucker for an Australian accent. Particularly when it accompanies this guy #LMA10
7:43 pm GinaRubel: On sites and Youtube for SEO, brand rein. & info sharing @holdencalgary #LMA10 Quick Poll: who is using video on site and how?
7:43 pm Russ23229: Service providers-listen to marketing customers, we're giving you clues-Nathalie Daum #lma10
7:44 pm nancymyrland: #LMA10 Next study: Sedgwick-attys had more time but a lack of mktg resources after the economic downturn, slow turnaround on distribution...
7:44 pm holdencalgary: #LMA10 Digital Firm 2015. Full house. http://yfrog.com/4ja0xj
7:45 pm GinaRubel: Marriage of e-mkting & CRM benefits Sedgwick - feeds biz dev efforts thru providing data for variety of uses #LMA10
7:46 pm nancymyrland: Bigger rooms 4 digital, social next year... RT @holdencalgary: #LMA10 Digital Firm 2015. Full house. http://yfrog.com/4ja0xj
7:46 pm SonnyCohen: via @CherylBame: "A bad site is like showing up to mtg wearing an ugly suit. "#LMA10 - Well, too often the suit looks good but smells bad.
7:47 pm holdencalgary: Focus Lindsay. Focus. RT I'm a sucker for an Australian accent. Particularly when it accompanies this guy #LMA10 /via @LindsayGriffith
7:47 pm nancymyrland: #LMA2011 --> Bigger rooms 4 digital, social next year... RT @holdencalgary: #LMA10 Digital Firm 2015. Full house. http://yfrog.com/4ja0xj
7:47 pm Russ23229: Service providers-let marketing know if you're getting calls from other depts #lma10
7:48 pm LindsayGriffith: Heather asked about what other info they measure and how that translates to ROI - seems like more analysis/tracking still needed #LMA10
7:49 pm InsideCounsel: RT @karencariello: GCs appreciate law firms inviting them to events where they can meet their peers: do that at www.icsuperconference.com #LMA10
7:49 pm holdencalgary: So true: Service providers-listen to marketing customers, we're giving you clues-Nathalie Daum #lma10 /via @Russ23229
7:49 pm btannebaum: Question for those at #LMA10 Does being a good ethical lawyer matter in marketing?
7:49 pm HubbardOne: bit.ly is great for tracking and capturing links with social media #LMA10
7:49 pm LindsayGriffith: Barriers to implementing systems? Cost (of course) and showing value to DMs #LMA10
7:50 pm LindsayGriffith: Have shown a 30% decrease in printing costs, tho not all because of this system #LMA10
7:50 pm NatSlavin: Client feedback: Never have the relationship partner do the interviews #lma10
7:51 pm gbhalla: RT @tjeong: want more stats ? there are 1,556 tweets, 211 contributors, 222.3 tweets/day, 29.4% are retweets & 41.5% are mentions. #lma10
7:51 pm LindsayGriffith: @btannebaum yes, but the general assumption is that because ethics are so high in legal field, that's a given #LMA10
7:51 pm yvetteferry: @btannebaum I'm not sure what #LMA10 refers to, but the clear answer is: "Depends on which side you're representing." <snicker>
7:52 pm GinaRubel: RT @NatSlavin: Client feedback: Never have the relationship partner do the interviews #lma10
7:52 pm holdencalgary: #LMA10 Question: Am I the only one who has to explain to lawyers the difference between opening and reading a send? Not overly reliable info
7:52 pm nancymyrland: Absolutely...that's our foundation. RT @btannebaum: Question for those at #LMA10 Does being a good ethical lawyer matter in marketing?
7:52 pm MoireMarketing: Jeffrey Morgan and his panel at #LMA10- Law Firm Budgeting Trends. http://twitpic.com/185fbp
7:53 pm LindsayGriffith: Want to deliver relevant content to the right ppl - can't yet identify that work comes directly from an email, but targeting is key #LMA10
7:53 pm GinaRubel: It's expertise (& ethics), ability, value, availability @btannebaum Q.#LMA10 Does being a good ethical lawyer matter in marketing?
7:53 pm NatSlavin: Client Feedback: Have a leader (MP/CEO/Practice Group) so the intws -shows respect #lma10
7:54 pm tjeong: RT @MoireMarketing: Jeffrey Morgan and his panel at #LMA10- Law Firm Budgeting Trends. http://twitpic.com/185fbp
7:54 pm rebeccawissler: Goodbye #lma10 ! Back to New Orleans for me. I hope everyone enjoyed our time together as much as I did. Can't wait for #lma11.
7:55 pm LindsayGriffith: "HTML and all that voodoo" - this ex-programmer doesn't think of t as voodoo! #LMA10
7:55 pm LindsayGriffith: @rebeccawissler great to meet you!! Safe trip back!! #LMA10
7:56 pm NatSlavin: Client Feedback: Use intrvws to create feedback loop in Alt Fee arrangements. #lma10
7:56 pm HubbardOne: Partner with industry teams to help develop new clients through innovation #LMA10
7:56 pm kpadventure: RT @gardinier: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
7:57 pm btannebaum: @NancyMyrland that's whose foundation? Lawyer marketing appears to be in today's world about getting to the top of Google #LMA10
7:57 pm LindsayGriffith: @denverhyatt - @nancymyrland and I are stuck in a session and will be checking out a few minutes late. Hope that's ok! #LMA10
7:57 pm NatSlavin: Client Feedback: 2 sets of ears are better than one. #lma10
7:57 pm melaniegreen: KM program is GREAT! We all better take note of what these firms are doing - true competitive advantage. #LMA10
7:58 pm holdencalgary: #LMA10 Our tikit process: IA and marcom working silmultaneously with lawyer. TEMPLATE your pubs and tikit templates to reduce turnaround
7:59 pm nancymyrland: #LMA10 @btannebaum It's the foundation, or the given requirement for all the firm's here...the must have b4 helping clients.
7:59 pm LindsayGriffith: Anyone can create & deliver professionally-branded HTML alerts, invitations, newsletters, etc #LMA10 (and it is not that hard - I promise)
7:59 pm NatSlavin: Client Feedback: If you don't follow up post-intvws you do damage to the relationship. #lma10
8:00 pm LindsayGriffith: Full CRM integration means seamless, end-to-end data management #LMA10
8:00 pm nancymyrland: @btannebaum If u are reading it's all abt Google, it's just because these are new tools/topics being added 2 equation. #LMA10
8:00 pm stephaniethum: Gorgeous day in Denver + I hate 2 leave #LMA10 but my son + husband are way cuter than you guys! Thanks 4 great conference.
8:00 pm nancymyrland: @btannebaum There aren't enough of us Tweeting the other sessions that would represent all the other discussions taking place. #LMA10
8:01 pm HubbardOne: KM and Marketing Technology can provide tools to capture, find, organize and share and reuse information. #lma10
8:01 pm melaniegreen: William's KM team consists of her, 2 partners, 1 assoc, case manager, secretary & 3 web developers. Impressive! #LMA10
8:01 pm holdencalgary: #LMA10 Timely publication and alerts are the key to successful communications. We get much greater response from relevant info, not old info
8:01 pm NatSlavin: Client Feedback: Firm leader needs to deliver tough news to partners, not CMO/Director. Partners will kill the messenger. #lma10
8:01 pm btannebaum: @NancyMyrland I just wonder if lawyers are being taught how to have real conversations with real people, or just plug in keywords #LMA10
8:01 pm nancymyrland: RT @melaniegreen: KM program is GREAT! We all better take note of what these firms are doing - true competitive advantage. #LMA10
8:01 pm LindsayGriffith: Drawbacks - with speed comes errors #LMA10
8:03 pm LindsayGriffith: RT @holdencalgary: #LMA10 Timely publication and alerts are the key to successful communications. We get much greater response from relevant info, not old info
8:03 pm AzaleeOster: @BTannebaum question for those at #LMA10 Does being a good #Homosexual matter in marketing?
8:03 pm HubbardOne: Common KM tech solutions: intranets/portals, search tools, custom databases and indices and social tools #lma10
8:03 pm nancymyrland: @btannebaum YES! The marketers at this conference coach lawyers on the soft skills every day. #LMA10
8:03 pm gbhalla: RT @NancyMyrland: RT @GinaRubel: Lawyers-understand that websites Rfront doors 2their biz - this msg has been validated 100Xs over #LMA10
8:04 pm GinaRubel: Need to look at how video content is used and on what platforms when posting on Web #LMA10
8:04 pm nancymyrland: @btannebaum Brian, it's typically the marketers here at this conf who work on SEO, not nec'y the lawyers. #LMA10
8:04 pm gbhalla: RT @LindsayGriffith: Good lesson for everyone RT @SonnyCohen: Digital media strategy - Hay Group - "really made it abt the audiences" #lma10
8:04 pm holdencalgary: One hour rule. Produce quick, then proofread slow, by multiple eyes: RT Drawbacks - with speed comes errors #LMA10 /via @LindsayGriffith
8:04 pm gbhalla: RT @NancyMyrland: #LMA10 HayGroup case study: They build their biz off thought leadership...
8:04 pm KPublicover: RT @holdencalgary: #LMA10 Timely publication and alerts are the key to successful communications. We get much greater response from relevant info, not old info
8:05 pm LindsayGriffith: Who's doing social media effectively? Accenture is one example #LMA10
8:05 pm btannebaum: @SonnyCohen remember to put the # in front of #LMA10 , that way everyone can identify who the idiot is that's there.
8:05 pm gbhalla: RT @NancyMyrland: #LMA10 HayGroup: From their website, they link it 2Social Media, make sure their bloggers Rsending consistent msgs
8:05 pm melaniegreen: Common KM solutions: 1. Intranet & portals 2. Search tools 3. Custom database & indices 4. Social tools #LMA10
8:06 pm nancymyrland: #LMA10 Unplugging for a few...session over...
8:06 pm btannebaum: @NancyMyrland I assume most of the lawyers there are looking to increase their online presence, nothing else. Am I wrong? #LMA10
8:06 pm HCMSanMarcos: RT @LindsayGriffith Who's doing social media effectively? Accenture is one example #LMA10 http://bit.ly/bUrdpf
8:07 pm gbhalla: RT @NancyMyrland: #LMA10 JP Morgan case study: Used competition to convince their naysayers to get in to social/digital comm'n tools.
8:07 pm gbhalla: RT @BrunnerMobile: Millenials say their phone is the most important device they own #lma10
8:08 pm legalmediagirl: No target on my back RT @NatSlavin: Client Feedback: Firm leader should deliver tough news not CMO/Director. Partners kill messenger #LMA10
8:10 pm HeshieSegal: RT @GinaRubel: ROI should measure retention, penetration, referrals, recommendations, survey participation, revenue, profitability #LMA10
8:12 pm AzaleeOster: RT @BTannebaum I assume most of the homos there are looking to increase their online gayness, nothing else. Am I gay? #LMA10
8:12 pm LindsayGriffith: Heading out! Had a great time with all my #LMA10 people - safe trips home everyone!!
8:14 pm avvo: RT @joshuamking: Several AmLaw 100 firms doing "firm claim" of all Avvo profiles (http://is.gd/anmDj). Who's next? #LMA10
8:15 pm legalmediagirl: Hey attendees of #LMA10 take a stroll outside for a quick break - it's 56 degrees in our fair city and at this altitude will feel like 65!
8:20 pm twapperkeeperR5: : @griffithsalan has created #lma10 TwapperKeeper tweet archive-> http://twapperkeeper.com/lma10
8:22 pm coreygarver: RT @NatSlavin Client Feedback: If you don't follow up post-intvws you do damage to the relationship. #lma10
8:25 pm nancymyrland: Yes, ur wrong. RT @btannebaum @NancyMyrland I assume mst lwyers there looking incrse their online presence, nothing else. Am I wrong? #LMA10
8:28 pm LindsayGriffith: RT @twapperkeeperR5: : @griffithsalan has created #lma10 TwapperKeeper tweet archive-> http://twapperkeeper.com/lma10
8:29 pm btannebaum: @nancymyrland ok, I can be wrong. #LMA10
8:36 pm PeachJC: #PeachNM had a great time at #LMA10. Thank you #LMA! Look for a free Webinar for Legal Marketers coming soon at http://bit.ly/aefQtA
8:47 pm RichKleinNY: 2nd Circuit Rejects Most of New York's #AttorneyAdvertising Rules http://bit.ly/9u2N70 #LMA10
8:47 pm nyrichard: 2nd Circuit Rejects Most of New York's #AttorneyAdvertising Rules http://bit.ly/9u2N70 #LMA10
8:50 pm FollowtheLawyer: Room for innovation? RT @RichKleinNY: 2nd Circuit Rejects Most of New York's #AttorneyAdvertising Rules http://bit.ly/9u2N70 #LMA10
8:54 pm meganmckeon: Won a bottle of Dom Perignon from Lexology! Thanks!! #LMA10
8:56 pm meganmckeon: Alright. What is up with the digital displays in the conferece hotel elevators? #LMA10
9:03 pm meganmckeon: Seriously. I give up. I can't tweet this fast. #LMA10
9:03 pm legaltypist: I like to keep the human brain in the mix for the important stuff, including proof reading, spell and link checking websites. #LMA10 #MBA10
9:04 pm meganmckeon: YHA Practicd Dev - Sutherland Asbill #LMA10
9:05 pm meganmckeon: YHA - Recruiting - 3d MoFo - 2d Borden Ladner- 1st Cadwalater #LMA10
9:05 pm meganmckeon: YHA - Chapter of the Year - 2d Metro NY; 1st Vancouver. #LMA10
9:06 pm TwapperKeeperEX: : @jimtdenver your TwapperKeeper #lma10 is ready for download at http://exports.twapperkeeper.com/lma10-4b9aacb2993cb.tar
9:07 pm kevinaschenbren: YHA - Chapter of the Year - 2d Metro NY; 1st Vancouver. #LMA10 /via @meganmckeon. YAY LMA VANCOUVER!!!
9:07 pm lancegodard: #LMA10 tweeps I still haven't met. Coffee anyone? @marcthollander @Jeannettemcgarr @holdencalgary
9:07 pm BusinessLawGuy: RT @stephaniethum: To stand above the competition + become a preferred provider, step up partner engagement, proactive knowledge of client biz. #LMA10
9:08 pm meganmckeon: YHA Best in Show - Frederickson & Byron - Lawyers & hte Lovure #LMA10
9:08 pm RichKleinNY: Here's the 2nd Circuit decision issued today on #attorney advertising rules in #NewYork State http://bit.ly/a2G6Ek #LMA10
9:08 pm nyrichard: Here's the 2nd Circuit decision issued today on #attorney advertising rules in #NewYork State http://bit.ly/a2G6Ek #LMA10
9:08 pm BusinessLawGuy: RT @stephaniethum: Companies don't buy. Individuals buy legal services. So you have 2 understand the individual, says Steven Bell. #LMA10
9:08 pm meganmckeon: My shoestring post didn't make it - winner was MoFo.#LMA10
9:12 pm redbeardandre: Finishing up at the Legal Marketing Association Conference in Denver: BD, Client Loyalty, Social Web, etc #lma10
9:18 pm lydiabednerik: RT @nyrichard: Here's the 2nd Circuit decision issued today on #attorney advertising rules in #NewYork State http://bit.ly/a2G6Ek #LMA10
9:19 pm Blattel_Comm: RT @lydiabednerik: RT @nyrichard: Here's the 2nd Circuit decision issued today on #attorney advertising rules in #NewYork State http://bit.ly/a2G6Ek #LMA10
9:19 pm legaltypist: Carefully review Terms of Service of any web based service. Sample review of 1 TOS by legal IT guy @bschorr http://ow.ly/1itSF #LMA10 #MBA10
9:27 pm Jeannettemcgarr: Just left! Next time! RT @lancegodard: #LMA10 tweeps I still haven't met. Coffee anyone? @marcthollander @Jeannettemcgarr
9:28 pm fredabramson: RT @NancyMyrland: #LMA10 HayGroup: Website goals of increasing registration, SEO...tactics: streaming video, engage the customer....
9:29 pm Jeannettemcgarr: Thanks for a fun conference! #LMA10 http://myloc.me/4Jthv
9:32 pm DougJasinski: #LMA10 Vancouver wins Chapter of the Year at Legal Marketing Association's Your Honor Awards in Denver. Well done!
9:32 pm fineartsengrave: Thanks for another great year, LMA! #LMA10
9:33 pm Jeannettemcgarr: RT @DougJasinski: #LMA10 Vancouver wins Chapter of the Year at Legal Marketing Association's Your Honor Awards in Denver. Well done!
9:40 pm digennaro: RT @gardinier: RT @BrunnerMobile Is your law firm ready for the #mobile web? http://bit.ly/cZym3h #lma10
9:49 pm holdencalgary: Congrats!! @DougJasinski: #LMA10 Vancouver wins Chapter of the Year at Legal Marketing Association's Your Honor Awards in Denver. Well done!
9:50 pm holdencalgary: RT @NancyMyrland: #LMA10 HayGroup: Website goals of increasing registration, SEO...tactics: streaming video, engage the customer....
9:52 pm AlertComm: #lma10 Making sure the calls you work so hard to produce are answered. Dont let marketing efforts go to waste. http://ow.ly/1ivTc
9:53 pm Hay_Group: RT @GinaRubel: @Hay_Group is very active using key messages around the globe with centralized message approach and management #LMA10
9:55 pm LeighGeorge: Loved following the tweets from #LMA10. Now, on to #sxsw. Bring...it...on!
9:55 pm Brilliant_Biz: Check out the TwapperKeeper archive for #lma10 at http://twapperkeeper.com/lma10
9:55 pm Hay_Group: RT @GinaRubel: Up now, Jodie Kaminsky w/ J.P. Morgan, Susan Snyder w/ Hay Group and Royal Simpkins w/ Sedgwick #LMA10
9:58 pm joshuamking: Second Circuit strikes down dumbass NY attorney ad rules http://bit.ly/bP6qvY #LMA10 (h/t @gbeck)
9:58 pm jjohnsonNYC: @aceismyname it was so fun to spend time with you at #LMA10. Hope your trip home is easy!
10:46 pm alinwagnerlahmy: had a great great time at #lma10 - amazing Connected Redesign Feedback sessions! On my way to Ohio now - goodbye everyone!
10:48 pm LindsayGriffith: I feel like we crammed a week's worth of conference into #LMA10. Whew, I'm tired!
10:51 pm richards1000: RT @alinwagnerlahmy: had a great great time at #lma10 - amazing Connected Redesign Feedback sessions! On my way to Ohio now - goodbye...
10:57 pm johnmbyrne: RT @meganmckeon: Alright. What is up with the digital displays in the conferece hotel elevators? #LMA10
11:00 pm johnmbyrne: Just finished up the MORE sessions & had a great time! Terrific conference and great to see everyone. #lma10
11:02 pm attybegemann: RT @joshuamking: Second Circuit strikes down dumbass NY attorney ad rules http://bit.ly/bP6qvY #LMA10 (h/t @gbeck)
11:02 pm jonlin98: I'm tired trying to follow tweet stream RT @LindsayGriffith: I feel like we crammed a week's worth of conf into #LMA10. Whew, I'm tired!
11:04 pm Elliottmarkc: Agreed! RT @johnmbyrne Just finished up the MORE sessions & had a great time! Terrific conference and great to see everyone. #lma10
11:06 pm Elliottmarkc: @jjohnsonNYC Great to see you at #lma10 - great job w/ award ceremony!
11:07 pm nathandarling: @meganmckeon Toast your tweeting success with that champagne - congrats and thanks! #LMA10
11:09 pm nathandarling: @johnmbyrne Enjoy the weekend - glad MORE went well. #LMA10
11:19 pm nancymyrland: Several of us are having such a nice post-conference conversation in the lobby lounge...these are incredibly wonderful people. #LMA10
11:25 pm kevinokeefe: Met with Martinale-Hubbell folks here at #lma10 in Denver. Good people looking to do some good stuff.
11:25 pm JaimieField: @LindsayGriffith Please do.. and I am so envious that you were at #LMA10 ! I wish I could have gone this year - we know where next year is?
11:29 pm jonlin98: Thx 4 ur feedback RT @kevinokeefe: Met with Martindale-Hubbell folks here at #lma10 in Denver. Good people looking to do some good stuff.
11:30 pm LindsayGriffith: @ShellyKramer legal marketing association's annual conference #LMA10
11:37 pm nancymyrland: #LMA11 is in Orlando next year. Lawyers and marketers, put it in your budgets, ok!? #LMA10
 
March 13, 2010
12:03 am nikiblack: Everytime I read the #LMA10 tweets I keep reading it as "lmao"-for a while today I was wondering why everyone was so damn happy!
12:16 am DougJasinski: @kevinokeefe is saying nice things about Martindale-Hubbell; what exactly did they put in the water at #LMA10 ? Sorry I missed the fun.
12:33 am uMCLE: LoL RT @DougJasinski @kevinokeefe is saying nice things about Martindale-Hubbell; what exactly did they put in the water at #LMA10?
12:35 am ShatterboxVox: So where is LMA11 going to be? Dates? Hope it doesn't overlap with SXSW again. #LMA10
12:39 am Jeannettemcgarr: Orlando in April RT @ShatterboxVox: So where is LMA11 going to be? Dates? Hope it doesn't overlap with SXSW again. #LMA10
12:48 am nancymyrland: RT @nikiblack: Everytime I read the #LMA10 tweets I keep reading it as lmao ;- 4 a while 2day was wondering why everyone was so damn happy!
12:50 am mbeese: RT @kevinokeefe: Met with Martinale-Hubbell folks here at #lma10 in Denver. Good people looking to do some good stuff.
12:52 am nancymyrland: .@nikiblack Actually, we are a pretty happy group! We've had that same comment several times, Niki, & get a big kick out of it! #LMA10
12:59 am gaillamarche: RT @kevinokeefe: Met with Martinale-Hubbell folks here at #lma10 in Denver. Good people looking to do some good stuff.
1:13 am nancymyrland: Hi @btannebaum Check out the full agenda for #LMA10. It will give you a more complete picture. http://bit.ly/7ReWl
1:16 am nancymyrland: I know...me too! RT @LindsayGriffith: I feel like we crammed a week's worth of conference into #LMA10. Whew, I'm tired!
1:17 am nancymyrland: RT @fineartsengrave: Thanks for another great year, LMA! #LMA10
1:18 am nancymyrland: Congrats! RT @DougJasinski: #LMA10 Vancouver wins Chapter of the Year at Legal Marketing Association's Yr Honor Awards in Denver. Well done!
1:21 am nancymyrland: Thanks!! @LindsayGriffith @twapperkeeperR5 @griffithsalan #lma10
1:23 am nancymyrland: At the Denver airport ready 2 fly home 2 Indianapolis. #LMA10 friends: I think you're pretty special & miss you already!
1:27 am nancymyrland: Amen! RT @NatSlavin: Client feedback: Never have the relationship partner do the interviews #lma10
1:31 am AbbieF: @NancyMyrland safe travels. #LMA10
1:32 am nancymyrland: Thanks Abbie! How are you doing? RT @AbbieF: @NancyMyrland safe travels. #LMA10
1:34 am AbbieF: @NancyMyrland good. busy and productive week. good info coming from all of you at #LMA10.
1:37 am nancymyrland: Glad 4 your week. Ours was great too! RT @AbbieF: @NancyMyrland good. busy and productive week. good info coming from all of you at #LMA10.
1:43 am Alexander_Group: RT @johnmbyrne: Only 13 AmLaw100 firms have active pages on Facebook-survey results. #lma10 #lmasocial http://thebyrneblog.com
1:47 am marcthollander: Loved reconnecting with everyone at #lma10! Don't be a stranger and keep up the great work! Tons of new ideas to take home!
1:51 am nancymyrland: 2 all of you who were kind enough 2 RT my #LMA10 Tweets, I always try to thank you personally, but there are so many of you...THANKS!! :-)
1:54 am lawyerkm: Had fun talking about #KM , Marketing, and Business Development with Meredith Williams and Rob Saccone at #LMA10 conference
1:56 am nancymyrland: Hey @melaniegreen ...nice job 2day at #LMA10! I got to meet your adorable family this afternoon! :-) Have a fun weekend!
2:04 am nancymyrland: http://twitpic.com/187lm1 - Hey all you #LMA10 Social Media friends...go forth & prosper in Social Media, ok? I'm always here to help! :-)
2:12 am melaniegreen: Great time at #LMA10. Thx to all for sharing your knowledge. So fun to catch up with all my legal marketing tweeps live. Safe travels home!
2:17 am melaniegreen: Was great, thx! RT @LawyerKM: Had fun talking about #KM , Marketing & Biz Dev with Meredith Williams and Rob Saccone at #LMA10
2:28 am nancymyrland: Flight delays out of Denver...hanging on to #LMA10 a bit longer!
2:37 am lalaland999: I was able to meet so many great people I've never met before at #LMA10. Such a wealth of knowledge I had access to. Thx for everything!
2:40 am lalaland999: And @lancegodard @kevinokeefe @russ23229 @crmsuccess and anyone else I am missing. You guys are all amazing! #LMA10
3:13 am cilli: RT @squigster: RT @BrunnerMobile: Millenials say their phone is the most important device they own #lma10
3:17 am heathermilligan: @FollowtheLawyer #lma11 is in Orlando April 4-6. First committee meeting is tomorrow morning. #LMA #lma10
3:21 am heathermilligan: OMG. It's only 8:30 and I am so ready for bed. What an incredible conference. Save the date #LMA11 - Orlando 4-6. #lma10 #lma
3:24 am CanLawMag: #lma10 Congrats to LMA Vancouver for Chapter of the Year YHA! http://myloc.me/4JYN5
3:25 am CanLawMag: #lma10 and congrats to Borden Ladner Gervais - 2nd in Recruiting category, YHA at LMA 2010 http://myloc.me/4JYY5
3:38 am JeffreyMorganCA: Great to C so many at #LMA10 & thanks to all the tweeters who posted so many good take-aways from the sessions. U all rock! C U in Orlando!
3:44 am JeffreyMorganCA: RT @kevinokeefe: Met with Martinale-Hubbell folks here at #lma10 in Denver. Good people looking to do some good stuff.-- Agreed! -JHM
3:51 am lawyerkm: I'm no millenial (38) & i agree RT @cilli: RT @squigster: RT @BrunnerMobile: Millenials say phone is most imprt device they own #lma10
4:18 am meganmckeon: Great dinner at Venice restaurant with #LMA10 friends!
4:20 am DougJasinski: RT @CanLawMag: #lma10 and congrats to Borden Ladner Gervais - 2nd in Recruiting category, YHA at LMA 2010 http://myloc.me/4JYY5
4:45 am heathermilligan: LMA Tweeters ... I want your stories. How did Twitter enhance your #LMA10 experience? What "successes" from Twitter? email or dm me.
4:45 am heathermilligan: What were the BEST RTs you got during #LMA10?? What surprises??
4:54 am btannebaum: Another @amandachapel attempt: SEX WITH HASHTAGS: RT @heathermilligan: What were the BEST RTs you got during #LMA10?? What surprises??
4:58 am NatSlavin: Back on the ground. Thanks for a great three days to everyone at #lma10!
5:23 am rebeccawissler: Catching up on tweets as we descend 2 Nola. Thanks #lma10 and @lalaland @heathermilligan @jdsupra @lindsaygriffith @ginarubel @nancymyrland
5:41 am nancymyrland: On the ground in Indianapolis....I sure needed that 2-hr nap! Thanks to every one of you for a wonderful 3 days. You're the BEST! #LMA10
6:30 am lalaland999: Finally arrived into a foggy Minneapolis after a really weird/terrible United flight. Oh well. #LMA10 totally worth it!
6:40 am nancymyrland: Hlad ur ok! Xoxo RT @lalaland999: Finally arrived into a foggy Minneapolis after a really weird/terrible United flight. #LMA10 tot worth it!
6:41 am holdencalgary: Thanks #LMA10 and thanks to US marketers in Denver for some great insights. And thanks United for not losing my bags. Keep the talk going.
12:43 pm coreygarver: Checking out the #lma10 page at @wthashtag http://wthashtag.com/lma10 big thanks to @nancymyrland for showing me this! #in
1:26 pm heathermilligan: Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39
1:33 pm lawyerkm: Cool site. Good idea. RT @heathermilligan Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39
1:34 pm jkhoey: Fantastic!!!!! RT @heathermilligan: Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39
1:43 pm heathermilligan: LMA Tweeters: What were the BEST RTs you got during #LMA10?? What surprises?? I want your experiences in more than 140 characters.
1:44 pm heathermilligan: @lalaland999 Glad you made it home safely. It was so wonderful meeting you. Never hesitate to call if u need something. #LMA10
2:30 pm gaillamarche: Thanks for doing this Heather! RT @heathermilligan: Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39
3:12 pm fineartsengrave: The eagles landed at 11-2 in the morning! Exhausted, but had some great feedback at LMA. #LMA10
3:25 pm lancegodard: RT @heathermilligan: Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39
3:55 pm heathermilligan: New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK
3:56 pm meganmckeon: Breakfast, then tourism with #LMA10 colleagues!
3:57 pm meganmckeon: Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39 (via @heathermilligan) -> Thanks, Heather!!
4:32 pm ParalegalGeorge: RT @kevinokeefe: Half of large law firms now blogging. LexBlog's Semiannual State of the AmLaw 200 Blogosphere. http://bit.ly/aFriEK #LMA10
5:09 pm jmrosenth: Look forward to the recap blog posts. RT @heathermilligan: Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39
5:27 pm LindsayGriffith: RT @heathermilligan: New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK
5:28 pm LindsayGriffith: RT @heathermilligan: Here's a link to the #LMA10 transcript from Tues to now. http://bit.ly/bNpl39
5:50 pm nancymyrland: Another summary of the #LMA10 TweetStream, with photos, can be found here: http://bit.ly/9qAJDx
6:01 pm rebeccawissler: I'm expecting a flood of live tweets from SXSW comparable only to #LMA10 . Have fun in Austin!
6:05 pm nancymyrland: Love it! RT @LindsayGriffith: RT @heathermilligan: New Post: Me, Twitter, LMA & Laura Gutierrez #lma10 http://bit.ly/cFtIuK
6:07 pm lalaland999: RT @heathermilligan: New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK | I don't even know what to say!
6:14 pm rebeccawissler: GREAT post! RT @heathermilligan: New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK
6:15 pm JeffreyMRoberts: RT @Russ23229 Service providers must be part of bizdev, revenue, planning. Great panel! Thank u @JeffreyMorganCA #LMA10 #lawyer #aam
6:17 pm nancymyrland: Going through a few withdrawals after being with my dear #LMA10 friends for 3 days in Denver. ..miss you all!
6:19 pm Russ23229: Lalaland999 yr famous! RT @heathermilligan New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK
6:19 pm JeffreyMRoberts: Great post! RT @Russ23229 Service providers can be trend spotters, need budget predictability. #LMA10 #law #firm
6:27 pm LindsayGriffith: Me too! RT @nancymyrland: Going through a few withdrawals after being with my dear #LMA10 friends for 3 days in Denver. ..miss you all!
6:31 pm gaillamarche: RT @JeffreyMRoberts: Great post! RT @Russ23229 Service providers can be trend spotters, need budget predictability. #LMA10 #law #firm
7:06 pm ShatterboxVox: How SM works best RT @LindsayGriffith: RT @heathermilligan: New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK
7:06 pm FollowtheLawyer: How SM works best RT @LindsayGriffith: RT @heathermilligan: New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK
7:31 pm GinaRubel: RT @FollowtheLawyer: How SM works best RT @LindsayGriffith: RT @heathermilligan: New Post: Me, Twitter, LMA and Laura Gutierrez #lma10 http://bit.ly/cFtIuK
7:33 pm GinaRubel: & me 2... RT @LindsayGriffith @nancymyrland: Going through withdrawal after being with dear #LMA10 friends for 3 days in Denver. miss U all!
7:39 pm GinaRubel: @Eric_B_Meyer Eric - you would have loved the Legal Marketing Assoc Conf. #LMA10 - next year in Orlando 4/4-6/11 top notch programs and ppl!
7:40 pm GinaRubel: RT @nancymyrland: Another summary of the #LMA10 TweetStream, with photos, can be found here: http://bit.ly/9qAJDx
7:47 pm gaillamarche: RT @nancymyrland: Another summary of the #LMA10 TweetStream, with photos, can be found here: http://bit.ly/9qAJDx
7:56 pm ShatterboxVox: Any law firm marketers in Austin for #SWSW ? Hit me if there's any interest in a Tweetup. #LMA10
7:56 pm FollowtheLawyer: Any law firm marketers in Austin for #SWSW ? Hit me if there's any interest in a Tweetup. #LMA10
8:58 pm EmployEasilyHR: RT @GinaRubel: ROI should measure retention, penetration, referrals, recommendations, survey participation, revenue, profitability #LMA10
9:04 pm jaynenavarre: Stuck in Denver airport/hotel. Flight delays east. Can't get out till tomorrow. Ugh! Anyone else here? #lma10
9:04 pm nancymyrland: Sorry... RT @jaynenavarre: Stuck in Denver airport/hotel. Flight delays east. Can't get out till tomorrow. Ugh! Anyone else here? #lma10
9:06 pm GinaRubel: @NancyMyrland - how do we edit the #LMA10 to include 3/10 pre-conf program transcript? http://bit.ly/9qAJDx
9:08 pm stephaniethum: Way cool! Thanks for assembling! RT @gaillamarche @nancymyrland: Summary of the #LMA10 TweetStream, with photos: http://bit.ly/9qAJDx
9:10 pm nancymyrland: @GinaRubel I don't know...not sure why it's not picking up ALL #LMA10 activity...going way back. Hmmm...
9:17 pm GinaRubel: @wthashtag - how do we edit the #LMA10 to include all pre-conf tweets? http://bit.ly/9qAJDx only shows 3/11 - 3/13 @nancymyrland
9:18 pm heathermilligan: On the plane to go home. 2011 will be awesome!!! Looking forward to meeting more LMA Tweeps as the year goes on!!! #lma10
9:32 pm nancymyrland: @holdencalgary Thanks! What a kind thing to say! :-) #LMA10 #LMA
9:35 pm nancymyrland: Can't believe I missed you Alin! #LMA10 RT @alinwagnerlahmy: lvng to NJ after an excellent Social Media for Lawyers workshop I gave a firm
9:36 pm nancymyrland: Yes! We just went thru that at #LMA10 Scott! RT @unmarketing: Best part of #sxswi: meeting twitter friends in real life. So good
9:37 pm lydiabednerik: Enjoyed meeting you 2. Hope to see you next yr! RT @lalaland999: I was able to meet so many great people I've never met before at #LMA10...
9:38 pm lydiabednerik: @NancyMyrland Thanks for being such great guide to Twitter and warm person in real life. Enjoyed spending time w/ you at #LMA10
9:40 pm nancymyrland: & I w/you! RT @lydiabednerik: @NancyMyrland Thks 4 being such grt guide 2 Twitter/warm person in real life. Enjoyed spndg tme w/u @ #LMA10
9:41 pm holdencalgary: Totally agree: RT @lydiabednerik: @NancyMyrland Thanks for being such great guide to Twitter and warm person in real life. #LMA10
9:42 pm lydiabednerik: @heathermilligan Enjoyed spending a little time with you at #LMA10. Thought you did a great job on panel (just wished it was longer)!
9:56 pm GinaRubel: @Eric_B_Meyer check out the twitter stream #LMA10 - there are tons of links to the event, transcripts, photos etc. Plan on it for 2011!
10:12 pm lydiabednerik: Post by @heathermilligan = great example to share w/ people who ask "why" Twitter #lma10 http://bit.ly/cFtIuK
11:16 pm jaynenavarre: @GinaRubel |flight home! At least UR home! Still in CO at airport hotel (loose term) waiting early AM flight due to bad weather...#LMA10
11:22 pm FuriaRubel: Confessions from a Social Networker: How Twitter Shaped My #LMA10 Experience http://ow.ly/1jz8u
11:22 pm GinaRubel: Confessions from a Social Networker: How Twitter Shaped My #LMA10 Experience http://ow.ly/1jz9C
11:27 pm gaillamarche: honored to be in great cmpy RT @GinaRubel: Confessions from a Social Networker: How Twitter Shaped My #LMA10 Experience http://ow.ly/1jz9C
11:31 pm jamiefloer: @gaillamarche enjoyed your reflections on #LMA10 as a #lmase member who couldn't make it to national this yr - thanks for sharing
11:32 pm lydiabednerik: @gaillamarche Great to meet you in person at #LMA10. Keep sending those pics of SW FL. :)