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July 7, 2010
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9:18 pm
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DanMcDs:
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#sgachat tonight at 8! Make sure to stop by! |
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9:19 pm
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DanMcDs:
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RT @sgachat: Today's #SGAchat topic winner is: "Managing Summer Delegation for Increased Engagement!" Join us from 8-9pm EST: http://bit.ly/93Bil4 |
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9:29 pm
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tomkrieglstein:
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RT @DanMcDs #SGAchat tonight at 8 is on Managing Summer Delegation. Make sure to stop by. |
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9:44 pm
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mys3lf:
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RT @sgachat: Today's #SGAchat topic winner is: "Managing Summer Delegation for Increased Engagement!" Join us from 8-9pm EST: http://bit.ly/93Bil4 |
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10:00 pm
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sgachat:
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T-minus 2hrs till #SGAchat [8-9pm EST]. Join the folks of #studentgovernment: http://bit.ly/bp3SgS |
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10:05 pm
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maxwelljohnlove:
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@sgachat really wish I could make it #SGAchat #studentgovernment |
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10:20 pm
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mys3lf:
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@sgachat I'm likely going to jump in towards the end if any discussion is going on as I am busy until halfway through #sgachat |
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11:30 pm
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sgachat:
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30mins till #SGAchat. We've got #studentgovernment busting through our SPF 30! http://bit.ly/bp3SgS |
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11:36 pm
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studentactivism:
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RT @sgachat: 30mins till #SGAchat. We've got #studentgovernment busting through our SPF 30! http://bit.ly/bp3SgS |
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11:40 pm
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Cimmer:
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Join @sgachat to discuss "Managing Summer Delegation for Increased Engagement!" SUCH an important topic! It's from 5-6pm PST #sgachat |
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11:55 pm
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sgachat:
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First time joining the #SGAchat? Start here > http://bit.ly/bp3SgS |
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July 8, 2010
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sgachat:
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MOD: Officially welcoming everyone to this week's #SGAchat !!! Let's get our #SGAchat on! |
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12:01 am
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MichaelSCashman:
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Hello #sgachat ers!!! Michael Cashman, Senate Advisor/Coordinator for Student Activities SUNY Plattsburgh Plattsburgh, NY |
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12:02 am
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arjayquizon:
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@sgachat Arjay Quizon, SBP from University of North Carolina at Pembroke. #SGAchat, glad to be here again! |
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12:04 am
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sgachat:
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Welcome @MichaelSCashman & @arjayquizon #sgachat |
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12:05 am
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tomkrieglstein:
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Pardon my tweets over the hour. Chatting with #studentgovernment ppl about delegation #SGAchat |
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12:06 am
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sgachat:
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MOD: Let's get this started! Q1: How much delegating currently happens in your system? Is there enough, too much? #sgachat |
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12:06 am
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sgachat:
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@tomkrieglstein Welcome to #sgachat! |
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12:06 am
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tomkrieglstein:
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Tom from NYC here - former SGA officer, now on the training side. #SGAchat |
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12:08 am
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arjayquizon:
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Q1: I'm not entirely sure how to measure delegation. However, about 50% of our projects get delegated, if that's a proper measure #SGAchat |
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12:09 am
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tomkrieglstein:
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Q1: I'm with @arjayquizon in not sure how to measure delegation. My work load minus what can I pass off. #SGAchat |
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12:09 am
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DanMcDs:
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@sgachat I worry not enough delegation happens in ours. Our officers end up picking up most of the work (cont). #sgachat |
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12:10 am
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DanMcDs:
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@sgachat though it isn't always for lack of trying, but sometimes the idea of calling it your own can be a strong one #sgachat |
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12:10 am
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MichaelSCashman:
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Our SA has 8 VPs . 7 play a very programmatic role. 1 EVP chairs senate of 21, and Pres chairs ECouncil (all the VPs) #SGAChat |
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12:11 am
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arjayquizon:
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@DanMcDs agreed on that one, or lack of trust in other officers and just the desire to do it yourself.. #sgachat |
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12:11 am
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sgachat:
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MOD: I'll rephrase. Is workload shared well, or is it typically in the hands of a few? #sgachat |
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12:11 am
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MichaelSCashman:
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So if anything folks try not to step on each others toes. #sgachat |
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12:12 am
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arjayquizon:
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@sgachat for our case, workload is in the hands of a few. #sgachat, mostly Pres and VP, |
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12:12 am
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tomkrieglstein:
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My problem is managing quality in delegation. I want the team to work together, but quality slips further from the center. #SGAchat |
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12:13 am
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DanMcDs:
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@MichaelSCashman Interesting. We have pres & cabinet + a 3 committee senate, their chairs and senators, but it seems to be #sgachat |
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12:13 am
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DanMcDs:
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the same people doing the work #sgachat |
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12:13 am
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sgachat:
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RT @tomkrieglstein: My problem is managing quality in delegation. I want the team to work together, but quality slips further from the center. #SGAchat |
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12:14 am
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sgachat:
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RT @arjayquizon: @sgachat for our case, workload is in the hands of a few. #sgachat, mostly Pres and VP, |
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12:14 am
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MichaelSCashman:
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My observation is delegation comes off the tracks in the committee /boards structure. #sgachat |
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12:15 am
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sgachat:
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@tomkrieglstein raises a good point. Does refusing to delegate from a large group lead to a fall in quality by default? #sgachat |
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12:15 am
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tomkrieglstein:
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Are there any good systems/tools to follow for effective delegation? #SGAchat |
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12:16 am
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DanMcDs:
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@MichaelSCashman My experience tends to see it as an individual issue. Will the person do the task given, or won't they? #sgachat |
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12:16 am
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arjayquizon:
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@sgachat maybe? I want to say yes, but sometimes if everyone who works on it becomes a "bigger is better" case #sgachat |
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12:16 am
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sgachat:
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RT @tomkrieglstein: Are there any good systems/tools to follow for effective delegation? #SGAchat |
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12:16 am
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arjayquizon:
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@tomkrieglstein I would like to know good system myself #sgachat |
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12:17 am
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arjayquizon:
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@DanMcDs also lands on the quality of training the said person has received #sgachat |
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12:18 am
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DanMcDs:
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@arjayquizon That's also true. Effective training may be one way to increase success of delegating in certain cases #sgachat |
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12:19 am
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arjayquizon:
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@DanMcDs I'd also like to point out that some officers lack the drive and initiative - those joining for the resume part only #sgachat |
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12:19 am
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DanMcDs:
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@tomkrieglstein A strong sense of purpose- have it relate to the person's expertise/comfort zone/etc.That sort of connection (cont) #sgachat |
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12:20 am
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DanMcDs:
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would likely increase the chances of it getting done because of the knowledge and passion that person has #sgachat |
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12:20 am
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MichaelSCashman:
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It is important to teach active support in the process. Just because its delegated doesn't mean ur not part of the support system #sgachat |
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12:20 am
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DanMcDs:
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@arjayquizon An all too common problem in #studentgovernment- resume padders. #sgachat |
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12:23 am
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DanMcDs:
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@tomkrieglstein than someone who had the idea but has a bunch of other things going at once they're more passionate about #sgachat |
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12:24 am
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sgachat:
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RT @MichaelSCashman: It is important to teach active support in the process. Just because its delegated doesn't mean ur not part of the support system #sgachat |
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12:24 am
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sgachat:
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RT @arjayquizon: @MichaelSCashman agreed, but at what point does support become micro managing? #sgachat |
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12:25 am
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arjayquizon:
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@DanMcDs agreed. A sense of ownership should spark passion on their end. #sgachat |
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12:25 am
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MichaelSCashman:
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@arjayquizon Advisors need to help both parties clarify what is being delegated and what is expected by both parties = accountblity #sgachat |
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12:25 am
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sgachat:
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RT @MichaelSCashman: @arjayquizon Advisors need to help both parties clarify what is being delegated and what is expected by both parties = accountblity #sgachat |
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12:26 am
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DanMcDs:
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Is delegation between advisors/SGA and student orgs often a problem on your campus? #sgachat |
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12:28 am
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sgachat:
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MOD: How can you ensure delegation is responsible (i.e. someone isn't just passing off their workload)? #sgachat |
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12:28 am
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arjayquizon:
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@DanMcDs between advisors and SG leadership - no. SG leadership to SG officers - yes. #sgachat |
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12:29 am
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arjayquizon:
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@sgachat accountability, accountability, accountability. #sgachat evaluation of officers at start, mid, and end of year. |
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12:29 am
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DanMcDs:
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@arjayquizon Such delegation between our officers & officials hasn't happened to the extent it needs to in the @umb_usg either #sgachat |
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12:29 am
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DanMcDs:
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@arjayquizon We're working on it. #sgachat |
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12:30 am
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sgachat:
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RT @tomkrieglstein: @sgachat I've learned with delegation to start small and based on outcome, ramp up or down. #SGAchat |
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12:30 am
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sgachat:
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RT @arjayquizon: @sgachat accountability, accountability, accountability. #sgachat evaluation of officers at start, mid, and end of year. |
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12:31 am
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DanMcDs:
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@arjayquizon I agree. Accountability and transparency does a lot, but that means more than evaluations of officers, but of output #sgachat |
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12:31 am
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tomkrieglstein:
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@arjayquizon How do you measure accountability? Qualitative? #SGAchat |
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12:32 am
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tomkrieglstein:
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#SGAchat |
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12:32 am
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DanMcDs:
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@tomkrieglstein We've done a little bit of that here, but almost seems like it becomes a rampdown for most because people (cont) #sgachat |
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12:32 am
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MichaelSCashman:
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I like to teach the SMART Model. Specif, Measurable, Attainable, Relevant, Timetable... Knowledge = Empowerment=Accountability #sgachat |
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12:32 am
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DanMcDs:
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@tomkrieglstein see that as a way out- just be slow or don't do your task well #sgachat |
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12:33 am
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arjayquizon:
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@tomkrieglstein currently? no process yet. I'm creating it for this year - following the rubric that our state ASG does #sgachat |
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12:33 am
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tomkrieglstein:
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Have any of your boards used a Project Management tool like Basecamp to track/organize who's getting their stuff done? #SGAchat |
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12:33 am
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DanMcDs:
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@kraboin You'll like this: RTMichaelSCashman
I like to teach the SMART Model. Specif, Measurable, Attainable, Relevant, Timetable #sgachat |
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12:34 am
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sgachat:
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RT @tomkrieglstein: @arjayquizon How do you measure accountability? Qualitative? #SGAchat |
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12:34 am
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MichaelSCashman:
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Accountability needs to be a pillar during training and goal setting. Use a support, challenge, reward model #sgachat |
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12:34 am
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DanMcDs:
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@tomkrieglstein What's basecamp? #sgachat |
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12:34 am
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MichaelSCashman:
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@tomkrieglstein No. Tell us more.... #sgachat |
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12:35 am
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mys3lf:
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Delegation is always a hard item at our school. Committees are commonly too slow #sgachat |
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12:35 am
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DanMcDs:
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@michaelscashman Agreed. We have an incentive project in the works sitting in the background right now #sgachat |
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12:35 am
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tomkrieglstein:
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@mys3lf Welcome. Glad you were able to make it. #SGAchat |
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12:37 am
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sgachat:
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Welcome back @mys3lf! Throw in a bit of an intro! #sgachat |
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12:37 am
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arjayquizon:
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@MichaelSCashman our rewards are already set - stipends for upper SG leadership and committee heads, challenge comes during AY #sgachat |
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12:39 am
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arjayquizon:
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@tomkrieglstein we have a similar site - possibly not as good #sgachat we use OrgSync |
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12:39 am
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tomkrieglstein:
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Basecamp --> Set up projects, create milestones, assign tasks w/dates. Gives you visual dashboard of who/what's on time & overdue #SGAchat |
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12:40 am
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DanMcDs:
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@arjayquizon We have paid SG leadership too, which is why, in part, I think we pick up more slack than we should #sgachat |
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12:40 am
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mys3lf:
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@tomkrieglstein we don't use any project management software to track projects. Normally it's just the comm. chairs who keep track #sgachat |
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12:40 am
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DanMcDs:
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@arjayquizon The other parts, of course, include dedication, loving what we do, etc #sgachat |
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12:40 am
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tomkrieglstein:
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@arjayquizon Yeah similar idea to Orgsync. #SGAchat |
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12:40 am
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arjayquizon:
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@DanMcDs I wasn't paid last year... but that was a different case haha #sgachat |
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12:40 am
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mys3lf:
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@sgachat I'm Anthony Maly, Finance Director for our student government at Iowa State University #sgachat |
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12:41 am
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tomkrieglstein:
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@arjayquizon Difference might be in openness of tool. RSS out to email, txt, etc. But Orgsync might have that too. #SGAchat |
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12:41 am
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arjayquizon:
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@MichaelSCashman very very very true. but how I look at it, we use the students $, so we have to give them their $'s worth #sgachat |
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12:41 am
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MichaelSCashman:
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Our SA is last know SGA in SUNY system that does not pay any of our officers. Don't see it changing anytime soon Lots of advantages #sgachat |
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12:42 am
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arjayquizon:
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@tomkrieglstein don't tell my advisor, but I haven't really used OrgSync all that much! #sgachat, it has a TON of potential though |
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12:42 am
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donnyjenkins:
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Donny Jenkins here, from Georgia highlands college, I though it started at 9 :/ #sgachat |
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12:43 am
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arjayquizon:
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@MichaelSCashman which is always good, IMO. no pay = more dedicated, passionate leaders #sgachat |
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12:43 am
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DanMcDs:
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@michaelscashman That depends a bit on the quality/dedication of the officer. It's only a "right" if they do their job #sgachat |
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12:43 am
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DanMcDs:
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@michaelscashman Otherwise, they should be tossed because they're only their for the money, or aren't doing the work, or both #sgachat |
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12:44 am
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arjayquizon:
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@donnyjenkins Better late than never! welcome welcome! #sgachat |
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12:44 am
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MichaelSCashman:
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@arjayquizon I agree. All I am saying is you can capture that same need/energy doing stuff beyond stipends. #sgachat |
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12:44 am
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DanMcDs:
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@arjayquizon We found the opposite. People couldn't put in the hours due to a job, classes, etc, so SG was the first to go #sgachat |
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12:45 am
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MichaelSCashman:
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@DanMcDs True. But it goes a step further in the culture of an SGA. Is the perception its a right? If so, it is seen as reality #sgachat |
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12:45 am
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DanMcDs:
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@arjayquizon This year was the first year we had nearly every officer stick around- because it eased a burden as well as the stress #sgachat |
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12:46 am
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DanMcDs:
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@michaelscashman True. Officer pay comes before a committee, the Senate, and our pres each year as a safeguard, plus admin #sgachat |
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12:46 am
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tomkrieglstein:
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@mys3lf is that by choice or haven't looked at any options yet? #SGAchat |
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12:46 am
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arjayquizon:
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@MichaelSCashman It shouldn't be a right, IMO, it's a perk and will only be provided with the right circumstances #sgachat |
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12:47 am
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tomkrieglstein:
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@arjayquizon Lips sealed :-) But that's the trick with any edu tech tool. Huge potential, if it were only used. #SGAchat |
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12:48 am
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DanMcDs:
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@arjayquizon People didn't see the stress as worth it. Now they see it as a job & requirements they have to meet Our campus is cont #sgachat |
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12:49 am
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donnyjenkins:
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to jump in what I understand of theso far at our school we do sga for the love of it to help students and strengthen the community #sgachat |
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12:49 am
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arjayquizon:
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@tomkrieglstein I'm a big believer of tools like that, but the rest of my team aren't fans - so me vs. everyone isn't effective #sgachat |
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12:49 am
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DanMcDs:
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@arjayquizon a bit unique though, as we're a four year school but 100% commuter, and 2 years ago the avg age was something like 27 #sgachat |
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12:49 am
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mys3lf:
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@arjayquizon Our retention is fairly good over the past few years, but there has been trouble with keeping senators engaged/active #sgachat |
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12:50 am
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sgachat:
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RT @donnyjenkins: to jump in what I understand of theso far at our school we do sga for the love of it to help students and strengthen the community #sgachat |
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12:50 am
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sgachat:
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RT @tomkrieglstein: @arjayquizon Lips sealed :-) But that's the trick with any edu tech tool. Huge potential, if it were only used. #SGAchat |
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12:50 am
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mys3lf:
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@tomkrieglstein we haven't really ever looked into it for anything. Most people/committees just have personal task lists #sgachat |
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12:50 am
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DanMcDs:
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We face issues with nonuse of the tools we do have as well- seen as too inconvenient or clunky #sgachat |
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12:51 am
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donnyjenkins:
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in our 2yr school retention isn't a big prob, we are made up of other organiztaions officers and 1 or 2 special interest groups #sgachat |
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12:51 am
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sgachat:
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Q4: What strategies do you currently use for delegation that works? #SGAchat |
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12:51 am
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arjayquizon:
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@DanMcDs very similar to UNCP - majority commuter and non-trad friendly. #sgachat we can talk about retention if you need to skype/dm |
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12:51 am
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DanMcDs:
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Of course, we just created a new website/portal, which should help us keep track #sgachat |
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12:51 am
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arjayquizon:
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@mys3lf a problem with all SGs, IMO. it comes back again to the rewards - is it worth it for officers/senators or not #sgachat |
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12:53 am
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mys3lf:
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We have a backend legislative organization tool that is used to update our website but doesn't track anything else but senate bills #sgachat |
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12:53 am
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arjayquizon:
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@sgachat committee-specific projects. we try to push all projects to a specific committee - easiest form of delegation, IMO #sgachat |
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12:53 am
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donnyjenkins:
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Q4: I think the best strategy is accountability, we are a small group and we know each other personally #sgachat |
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12:53 am
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DanMcDs:
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@sgachat Wish I knew. Even keeping tabs with senators hasn't always worked. Seems like a student thing at times- too much at once #sgachat |
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12:53 am
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MichaelSCashman:
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@arjayquizon Agreed. Which means the process needs to be personalized. #sgachat |
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12:54 am
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DanMcDs:
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@mys3lf We're just starting that, and then some. If you like I can DM you our site to check out later We still have some work to do #sgachat |
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12:55 am
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DanMcDs:
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@donnyjenkins Agreed #sgachat |
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12:55 am
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mys3lf:
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@arjayquizon we try to push most things to a specific committee to study but it doesn't always move efficiently #sgachat |
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12:55 am
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arjayquizon:
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@MichaelSCashman definitely a SG-to-SG basis, a blanket process would be good, but each campus knows their SG better than we all do #sgachat |
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12:55 am
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sgachat:
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RT @arjayquizon: @sgachat committee-specific projects. we try to push all projects to a specific committee - easiest form of delegation, IMO #sgachat |
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12:55 am
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tomkrieglstein:
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@DanMcDs The simplicity of Basecamp is one of the reasons why it does actually get used. It's the opposite of comprehensive-robust #SGAchat |
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12:55 am
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sgachat:
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RT @donnyjenkins: Q4: I think the best strategy is accountability, we are a small group and we know each other personally #sgachat |
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12:55 am
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mys3lf:
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@DanMcDs We also use it for profiles and other things www.gsb.iastate.edu #sgachat |
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12:56 am
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sgachat:
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MOD: As we bring #SGAchat to a close, please share your final thoughts. |
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12:56 am
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tomkrieglstein:
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Q4: What about creating a visual board in the office for who's doing what and when it's due? Create visual accountability. #SGAchat |
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12:56 am
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DanMcDs:
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All our committees are specific, bylaws require certain themes & regulations are met for any to consider action #sgachat |
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12:56 am
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arjayquizon:
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@mys3lf why do you think that's the case? #sgachat |
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12:56 am
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donnyjenkins:
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Q4: also we have a standard officers board pres, vp, sec, tres, everything else is based on elected groups #sgachat |
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12:57 am
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DanMcDs:
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@mys3lf Ours just launched, still adding some content: http://www.umbgov.com #sgachat |
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12:57 am
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arjayquizon:
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@tomkrieglstein and make it public for the entire student body to see! embarass them or praise them! #sgachat |
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12:58 am
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DanMcDs:
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@tomkrieglstein Good to know If this semester doesn't start off well, Ive already sent it to my budget & finance chair to check out #sgachat |
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12:58 am
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arjayquizon:
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final thoughts: delegation will be difficult, but it all depends on communication and accountability. summer is even harder (cont.) #sgachat |
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12:58 am
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donnyjenkins:
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rt @tomkrieglstein: What about creating a visual board in the office for who's doing what and when it's due? Create visual account. #sgachat |
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12:59 am
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sgachat:
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RT @tomkrieglstein: Q4: What about creating a visual board in the office for who's doing what and when it's due? Create visual accountability. #SGAchat |
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12:59 am
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DanMcDs:
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RT @tomkrieglstein: Q4: What about creating a visual board in the office for who's doing what and when it's due? Create visual accountability. #SGAchat |
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12:59 am
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arjayquizon:
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if most officers are off-campus during the summer, communication goes down. possibly interim officers are a good option for summer #sgachat |
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12:59 am
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mys3lf:
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@arjayquizon committees act much like their governmental counterparts and slow many things down, how can this be done efficiently? #sgachat |
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12:59 am
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tomkrieglstein:
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FT: Delegation is a must, accountability/transparency/training makes for effective delegation. #SGAchat |
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1:00 am
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sgachat:
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MOD: Pen Down, Head Up! #SGAchat is officially closing, but we'll keep the light on all night for those too energized to sleep :-) |
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1:00 am
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tomkrieglstein:
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Thanks for the chat everyone! Must. Eat. Dinner. Talk to you next week, if not sooner. #SGAchat |
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1:00 am
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donnyjenkins:
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final thought: we don't have sga meeting during summer, I wonder how it would affect us to start? I will discuss with the group #sgachat |
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1:01 am
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arjayquizon:
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@sgachat goodnight to all, and see (or read) you all next week! #sgachat |
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1:01 am
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MichaelSCashman:
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Clarity of expectations. Delegations is only as good as it support and available resources. Training, Transition and Celebration #sgachat |
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1:02 am
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donnyjenkins:
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Q? Is the new time 8-9 just for summer or is it our new time, sorry didn't make very many chats, school, work, sickness, etc #sgachat |
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1:02 am
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arjayquizon:
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@mys3lf maybe look at your governing documents? its probably dependent on the committee head/members #sgachat |
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1:02 am
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donnyjenkins:
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also will the transcript be online? #sgachat |
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1:03 am
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MichaelSCashman:
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Take care everyone. I always enjoy everyone's perspectives. Keep up the great jobs!!! Your SA/ect are lucky to have you all -- #sgachat |
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1:03 am
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mys3lf:
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Most of our officers are in town during the summer. It is essential to to keep everyone engaged over the summer in some way #sgachat |
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1:03 am
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DanMcDs:
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@donnyjenkins I think it's a keep an eye out sistuation depending on the availability of facilitators #sgachat |
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1:09 am
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donnyjenkins:
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ok thanks @danmcds #sgachat |
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3:47 am
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sgachat:
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RT @studentlifeguru Delegation Tips for Leaders (training activity) http://bit.ly/aUqq5f [relevant to our #SGAchat today] |
