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July 19, 2010
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1:42 pm
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mstory123:
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Blog post: Crisis Communications and Associations http://bit.ly/cY2LKF #buzz2010 |
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2:17 pm
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kikilitalien:
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Me too! RT @SmartBrief: ...looking fwd to #Buzz2010 w/ @wharman, @mstory123, & @alevit! Managing Social Med risks: http://bit.ly/9z3l2O #dc |
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2:19 pm
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sbosm:
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It's tomorrow- sign up now! #Buzz2010 with @wharman, @mstory123, and @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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2:19 pm
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robbirgfeld:
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It's tomorrow- sign up now! #Buzz2010 with @wharman, @mstory123, and @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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2:20 pm
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wharman:
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RT @SBoSM: It's tomorrow- sign up now! #Buzz2010 with @wharman @mstory123 @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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2:21 pm
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riaglo:
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RT @SBoSM: It's tomorrow- sign up now! #Buzz2010 with @wharman @mstory123 @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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2:24 pm
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superstillers:
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RT @wharman: RT @SBoSM: It's tomorrow- sign up now! #Buzz2010 with @wharman @mstory123 @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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2:39 pm
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EmilyMolitor:
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Key steps for #crisis #communications: http://ow.ly/2dpmB (GRT advice from @mstory123) Get more advice on managing risk tmrw at #Buzz2010 |
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2:39 pm
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SmartBrief:
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Key steps for #crisis #communications: http://ow.ly/2dpmB (GRT advice from @mstory123) Get more advice on managing risk tmrw at #Buzz2010 |
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2:45 pm
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mstory123:
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RT @sbosm: It's tomorrow- sign up now! #Buzz2010 with @wharman, @mstory123, and @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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2:46 pm
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jakenyon:
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RT @wharman: RT @SBoSM: It's tomorrow- sign up now! #Buzz2010 with @wharman @mstory123 @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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3:20 pm
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amvandenhurk:
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@mstory talks about my fav pet peeve. Blog post: Crisis Communications and Associations http://bit.ly/cY2LKF #buzz2010 |
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3:40 pm
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maddiegrant:
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RT @sbosm: It's tomorrow- sign up now! #Buzz2010 with @wharman, @mstory123, and @alevit! Managing #SocialMedia risks: http://bit.ly/9z3l2O #dc |
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3:40 pm
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maddiegrant:
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RT @SmartBrief: Key steps for #crisis #communications: http://ow.ly/2dpmB (GRT advice from @mstory123) Get more advice on managing risk tmrw at #Buzz2010 |
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3:55 pm
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JungleDre:
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NYC has exhausted all of my energy and spending money. Time to go get out of here, rest, and prep for #buzz2010 |
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July 20, 2010
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9:05 am
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mstory123:
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Morning, all. Headed off to #Buzz2010 soon. Will be the first time I have been buzzed in the morning since college. |
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10:07 am
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robbirgfeld:
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#buzz2010 here we come. Coffee? Yes, please. |
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10:13 am
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maddiegrant:
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Up early for Buzz!! Excited. What to wear? #buzz2010 |
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10:18 am
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ScepticGeek:
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@maddiegrant Have fun! #buzz2010 |
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10:39 am
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RvanHilst:
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Quick cup of coffee before I head to #buzz2010. Is it too risky to drink coffee and tweet? I'll find out. |
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10:49 am
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TRBofNA:
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Gotta get to work early today. Attending part 2 of #Buzz2010 abt managing social media risk. |
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11:09 am
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kikilitalien:
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Heading off (sans my broken iPhone 4) to #Buzz2010 for some early morning learning and inspiration! |
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11:12 am
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kikilitalien:
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@wharman Looking forward to your preso today at #Buzz2010! ;-) |
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11:13 am
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robbirgfeld:
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#buzz2010 part deux... (@ Clyde's of Gallery Place) http://4sq.com/2HkEex |
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11:15 am
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EmilyMolitor:
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Off to #Buzz2010 to learn about mitigating risk in #SocialMedia from @wharman @mstory123 and @alevit in #DC. Going to be a great morning! |
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11:15 am
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SmartBrief:
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Off to #Buzz2010 to learn about mitigating risk in #SocialMedia from @wharman @mstory123 and @alevit in #DC. Going to be a great morning! |
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11:22 am
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ltwhite:
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On my way to #buzz2010. Learning about risk & social media. A topic near & dear to me |
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11:28 am
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maggielmcg:
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?@ltwhite: On my way to #buzz2010. Learning about risk & social media. A topic near & dear to me? <me too!> |
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11:55 am
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SBWorkforce:
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RT @SmartBrief: Off to #Buzz2010 to learn about mitigating risk in #SocialMedia from @wharman @mstory123 and @alevit in #DC. Going to be a great morning! |
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12:02 pm
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LaurenAWolfe:
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Driving to #buzz2010, stuck in traffic #fml |
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12:24 pm
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maddiegrant:
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#buzz2010 and #supergenius going on this morning. We're all social media awesomeness on the east coast today! W00t! |
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12:28 pm
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imadnaffa:
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Blog post: Crisis Communications and Associations http://bit.ly/cY2LKF #buzz2010 /via @mstory123 |
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12:31 pm
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eatniks:
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At the #buzz2010 seminar on managing social media risk. Great panel. Should be interesting. |
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12:31 pm
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APHLNews:
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At the #buzz2010 seminar on managing social media risk. Great panel. Should be interesting. |
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12:33 pm
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RvanHilst:
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Made it to #buzz2010 just in time. Gotta love DC traffic. |
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12:34 pm
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AssocBisnow:
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I'm at #Buzz2010! |
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12:34 pm
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wharman:
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Onstage at #buzz2010 http://tweetphoto.com/33825285 |
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12:36 pm
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sbosm:
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Just getting started at #buzz2010 with an intro from @RobBirgfeld from @smartbrief and @lindydryer from SocialFish! |
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12:36 pm
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SmartBrief:
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Just getting started at #buzz2010 with an intro from @RobBirgfeld from @smartbrief and @lindydryer from SocialFish! |
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12:36 pm
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jamienotter:
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Ready to learn about social media risk issues. #buzz2010 |
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12:36 pm
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ewengel:
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Are you ready to #buzz2010 ? |
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12:36 pm
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eatniks:
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Panelists are @wharman from @redcross, @alevit, and @mstory123. Follow #buzz2010 for live tweets. |
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12:36 pm
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APHLNews:
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Panelists are @wharman from @redcross, @alevit, and @mstory123. Follow #buzz2010 for live tweets. |
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12:38 pm
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maggielmcg:
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Excuse the next few hours of furious tweeting about managing social media risk #buzz2010 |
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12:38 pm
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ReidDossinger:
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Me too! @TRBofNA: Gotta get to work early today. Attending part 2 of #Buzz2010 abt managing social media risk. |
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12:39 pm
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Mancusi:
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Will be following all day #Supergenius and #buzz2010 via twitter since i have to get a root canal today! |
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12:39 pm
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toniraebrotons:
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#buzz2010! (@ Clyde's of Gallery Place w/ @annikastensson) http://4sq.com/2HkEex |
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12:40 pm
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AnnikaStensson:
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At #buzz2010 at Clyde's. Should be interesting! |
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12:41 pm
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kikilitalien:
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can someone save me a spot at #buzz2010? |
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12:42 pm
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SBWorkforce:
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@alevit: Research debunks the idea that #socialmedia kills productivity at work #buzz2010 |
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12:42 pm
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maggielmcg:
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Employers worry about employees' use of social media is unwarranted--educate them about proper use and trust them #buzz2010 |
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12:42 pm
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APHLNews:
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Employers concerned that social media reduces prodiuctivity -- research says not true. #buzz2010 |
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12:42 pm
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toniraebrotons:
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Alexandra Levit: Reasearch shows that social media does NOT reduce productivity. #buzz2010 |
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12:43 pm
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sbosm:
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Research does not show that use of #socialmedia in the workplace measurably decreases productivity. Trust your employees. #buzz2010 @alevit |
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12:43 pm
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ewengel:
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blanket socmed blocking = "I don't trust you" #buzz2010 |
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12:43 pm
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RvanHilst:
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Define the purpose for being on new networks if you're worried about worker productivity. #buzz2010 |
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12:43 pm
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TRBofNA:
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@alevit mentions that social media accessibility at the workplace doesn't decrease productivity. Many have phones and internet. #buzz2010 |
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12:43 pm
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deniselao:
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RT @sbosm: Research does not show that use of #socialmedia in the workplace measurably decreases productivity. Trust your employees. #buzz2010 @alevit |
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12:43 pm
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LaurenBan:
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RT @sbosm: Research does not show that use of #socialmedia in the workplace measurably decreases productivity. Trust your employees. #buzz2010 @alevit |
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12:44 pm
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jamienotter:
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Wait, can't the employees figure out themselves that they are spending too much time on social media (or anything else)? #buzz2010 |
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12:44 pm
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APHLNews:
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Not too many policies developing around productivity. Should be more informal. Policies around risk are crucial. #buzz2010 |
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12:44 pm
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KarthVader:
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In your face Employers! RT @APHLNews: Employers concerned social media reduces productivity -- research says not true. #buzz2010 |
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12:44 pm
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StarbucksFan1:
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Sounds like fun! RT @TRBofNA: Gotta get to work early today. Attending part 2 of #Buzz2010 abt managing social media risk. |
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12:45 pm
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RvanHilst:
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Productivity issues with social media use are a managerial issue (agree!) #buzz2010 |
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12:45 pm
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maggielmcg:
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Set expectations about how much time is ok to spend using social media for personal reasons and train them how to use the tools #buzz2010 |
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12:46 pm
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dcoriale:
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@ewengel good news is we are seeing less and less of that #buzz2010 |
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12:46 pm
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TRBofNA:
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Instead - @alevit encourages workplaces/managers provide guidance on social media usage so it does not interfere w productivity. #buzz2010 |
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12:46 pm
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kbaumann:
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RT @sbosm: Research does not show that use of #socialmedia in the workplace measurably decreases productivity. Trust your employees. #buzz2010 @alevit |
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12:46 pm
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sbosm:
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A big piece of corporate #socialmedia policy should be around training and internal education around the social web. #buzz2010 @wharman |
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12:46 pm
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minnesocial:
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RT @sbosm: Research does not show that use of #socialmedia in the workplace measurably decreases productivity. Trust your employees. #buzz2010 @alevit |
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12:46 pm
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jamienotter:
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Good point. It's a big risk to do nothing. #buzz2010 |
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12:47 pm
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debbieweil:
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RT @sbosm: A big piece of corporate #socialmedia policy should be around training and internal education around the social web. #buzz2010 @wharman |
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12:47 pm
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SBWorkforce:
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Agreed RT @ewengel: blanket socmed blocking = "I don't trust you" #buzz2010 |
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12:47 pm
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toniraebrotons:
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Mark Story, who works for SEC: the biggest risk we can do is nothing. #buzz2010 |
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12:47 pm
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RvanHilst:
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The biggest risk of social media is doing nothing #buzz2010 |
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12:47 pm
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APHLNews:
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Biggest risk we take is by not participating. @mstory123 #buzz2010 |
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12:47 pm
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maggielmcg:
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RT @RvanHilst: The biggest risk of social media is doing nothing #buzz2010 |
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12:48 pm
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maggielmcg:
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RT @toniraebrotons: Mark Story, who works for SEC: the biggest risk we can do is nothing. #buzz2010 |
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12:48 pm
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deirdrereid:
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Follow #buzz2010 for tweets on managing social media risk. Panelists are @wharman from @redcross, @alevit & @mstory123. |
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12:48 pm
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eatniks:
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Biggest risk we take is by not participating. @mstory123 #buzz2010 |
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12:48 pm
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maddiegrant:
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Buzzin' at #buzz2010 http://twitpic.com/2706e9 |
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12:49 pm
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thatsme_marie:
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RT @sbosm: A big piece of corporate #socialmedia policy should be around training and internal education around the social web. #buzz2010 @wharman |
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12:49 pm
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SmartBriefScoop:
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#buzz2010 event on social media + risk - big turnout of association professionals, full panel. |
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12:49 pm
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LaurenAWolfe:
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love this statement: teach people what social media is--our vision is to be the leader in the space in which we operate #buzz2010 |
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12:49 pm
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SBWorkforce:
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RT @APHLNews: Biggest risk we take [in #socialmedia] is by not participating. @mstory123 #buzz2010 |
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12:49 pm
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SmartBriefScoop:
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RT @deirdrereid: Follow #buzz2010 for tweets on managing social media risk. Panelists are @wharman from @redcross, @alevit & @mstory123. |
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12:49 pm
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maggielmcg:
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Hand-holding may be required when trying to sell social media internally! #buzz2010 |
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12:50 pm
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maggielmcg:
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RT @deirdrereid: Follow #buzz2010 for tweets on managing social media risk. Panelists are @wharman from @redcross, @alevit & @mstory123. |
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12:50 pm
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deirdrereid:
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Smart. RT @sbosm: A big piece of corporate #socialmedia policy should b around training & internal education re the social web. #buzz2010 |
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12:50 pm
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sbosm:
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RT @maddiegrant: Buzzin' at #buzz2010 http://twitpic.com/2706e9 |
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12:50 pm
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toniraebrotons:
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Story: how many ppl are happy with their assn's website? Only @maddiegrant raised her hand :) #buzz2010 |
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12:51 pm
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sbosm:
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RT @maggielmcg: Hand-holding may be required when trying to sell #socialmedia internally! #buzz2010 |
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12:51 pm
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SmartBrief:
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RT @maggielmcg: Hand-holding may be required when trying to sell #socialmedia internally! #buzz2010 |
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12:51 pm
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maddiegrant:
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If the SEC can do it, so can you. :) #buzz2010 |
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12:51 pm
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maddiegrant:
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RT @deirdrereid: Follow #buzz2010 for tweets on managing social media risk. Panelists are @wharman from @redcross, @alevit & @mstory123. |
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12:52 pm
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AnnikaStensson:
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RT @SBoSM: RT @maddiegrant: Buzzin' at #buzz2010 http://twitpic.com/2706e9 |
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12:52 pm
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maddiegrant:
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@toniraebrotons tee hee #buzz2010 |
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12:52 pm
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TRBofNA:
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#buzz2010 @mstory123 not addressing social media is the greatest risk. He works for the SEC and works on www.investor.gov |
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12:52 pm
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RvanHilst:
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Good use of social media in regulated spaces from SEC - use it to reach people where they are and send back to site. #buzz2010 |
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12:52 pm
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maggielmcg:
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@mstory123 says social media outposts can compensate for a bad website...never thought about it but totally true. #buzz2010 |
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12:53 pm
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SmartBriefScoop:
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Social media used by employees can b good thing, but they must be educated in advance on good usage #buzz2010 Formal policy is a good idea |
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12:53 pm
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APHLNews:
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Anything you wouldn't share with your grandmother or religious officiant should not be shared on social media! @alevit #buzz2010 |
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12:53 pm
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LaurenAWolfe:
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first step in developing a social media policy is to define what social media means to your organization #buzz2010 |
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12:53 pm
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maggielmcg:
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RT @LaurenAWolfe: first step in developing a social media policy is to define what social media means to your organization #buzz2010 |
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12:54 pm
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SBWorkforce:
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RT @deirdrereid: Follow #buzz2010 for tweets on managing social media risk. Panelists are @wharman from @redcross, @alevit & @mstory123 |
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12:54 pm
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robbirgfeld:
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RT @AnnikaStensson: RT @SBoSM: RT @maddiegrant: Buzzin' at #buzz2010 http://twitpic.com/2706e9 |
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12:54 pm
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h_suarez:
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Sure will RT @deirdrereid: Follow #buzz2010 for tweets on managing social media risk. Panelists are @wharman @redcross, @alevit & @mstory123 |
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12:54 pm
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deirdrereid:
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RT @APHLNews: Anything you wouldn't share w your grandma or religious officiant should not be shared on social media! #buzz2010 |
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12:54 pm
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jamienotter:
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Spell out to employees what's confidential and what is potentially damaging. #buzz2010 |
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12:55 pm
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APHLNews:
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Monitor what is being said about your org on social media. Not for control, but so you can participate w/audience. #buzz2010 |
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12:55 pm
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RvanHilst:
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Build monitoring into your social media policies (often overlooked) #buzz2010 |
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12:55 pm
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FrankFortin:
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There's a gold mine of GREAT insight on social media policies streaming NOW from #buzz2010. Follow it! |
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12:56 pm
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robbirgfeld:
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RT @maggielmcg: @mstory123 says social media outposts can compensate for a bad website...never thought about it but totally true. #buzz2010 |
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12:56 pm
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sbosm:
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#SocialMedia used by employees CAN be good thing. That said, education, formal policy, and monitoring for these mediums is key. #buzz2010 |
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12:56 pm
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maggielmcg:
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RT @RvanHilst: Build monitoring into your social media policies (often overlooked) #buzz2010 |
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12:56 pm
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sbosm:
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RT @jamienotter: Spell out to employees what's confidential and what is potentially damaging. #buzz2010 |
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12:56 pm
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SmartBriefScoop:
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RT @maddiegrant: If the SEC can do it, so can you. :) #buzz2010 |
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12:57 pm
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jordanbenshea:
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RT @sbosm: A big piece of corporate #socialmedia policy should be around training and internal education around the social web. #buzz2010 @wharman |
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12:58 pm
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maddiegrant:
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Our awesome panel at #buzz2010 http://yfrog.com/mrk0vj |
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12:58 pm
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daniloleao:
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RT @sbosm: Research does not show that use of #socialmedia in the workplace measurably decreases productivity. Trust your employees. #buzz2010 @alevit |
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12:58 pm
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sbosm:
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Build monitoring into your social media policies (often overlooked) #buzz2010 (RT @tonyveroeven: RT @RvanHilst) |
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12:58 pm
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eatniks:
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None of these tools are about controlling anything. @wharman from @redcross #buzz2010 |
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12:58 pm
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APHLNews:
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None of these tools are about controlling anything. @wharman from @redcross #buzz2010 |
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12:58 pm
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jfcorrigan:
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Redcross mentioned about 1000 times a day across soc media platforms. They read it all. How many times your org? #buzz2010 |
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12:58 pm
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maddiegrant:
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RT @FrankFortin: There's a gold mine of GREAT insight on social media policies streaming NOW from #buzz2010. Follow it! |
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12:59 pm
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toniraebrotons:
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Wendy Harman with @RedCross, the public is a very valuable resource--it's pretty great that ppl take time to talk about your org. #buzz2010 |
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12:59 pm
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APHLNews:
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Social media is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. @mstory123 #buzz2010 |
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1:00 pm
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MikeVanDervort:
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RT @jfcorrigan: Redcross mentioned about 1000 times a day across soc media platforms. They read it all. How many times your org? #buzz2010 |
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1:00 pm
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maggielmcg:
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RT @APHLNews: Social media is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. @mstory123 #buzz2010 |
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1:01 pm
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AmandaChanguris:
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RT @APHLNews: SM is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. @mstory123 #buzz2010 |
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1:01 pm
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SmartBriefScoop:
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RT @APHLNews: Social media is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. @mstory123 #buzz2010 |
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1:01 pm
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jamienotter:
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Chapter's "What can we do/not do" was answered with a handbook helping them to develop their own strategy. Awesome. #buzz2010 |
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1:01 pm
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TRBofNA:
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#buzz2010 @wharman @redcross: you can't totally control the message. Receive 1000s of mentions daily, read every msg and it informs the org |
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1:02 pm
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maddiegrant:
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Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
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1:02 pm
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sbosm:
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#SocialMedia is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. @mstory123 #buzz2010 |
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1:02 pm
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TheCR:
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Follow @maggielmcg and #buzz2010 for some social media management related advice today |
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1:02 pm
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watergirl0529:
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Listening to @wharman talk about social media at #buzz2010! Rock on Wendy! |
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1:02 pm
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RvanHilst:
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Worried what your chapters are doing? Give guidance that aligns w/ your efforts but gives freedom to be themselves. #buzz2010 |
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1:02 pm
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SBWorkforce:
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RT @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
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1:03 pm
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jfcorrigan:
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You can't control the message in social media. Its about listening and engaging in dialogue. #Buzz2010 |
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1:03 pm
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riaglo:
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RT @toniraebrotons: @wharman with @RedCross: public is a very valuable resource-it's great that ppl take time to talk abt your org #buzz2010 |
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1:03 pm
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toniraebrotons:
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Harman on helping chapters on social media: wrote a handbook on social media strategy. Google Red Cross Social Media Handbook #buzz2010 |
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1:03 pm
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SmartBriefScoop:
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Crisis communications - THE big talking point in social media. Tip: Have a plan + put it online! #buzz2010 |
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1:04 pm
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ltwhite:
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@wharmon's American Red Cross social media handbook bookmark http://bit.ly/8D2yA #buzz2010 |
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1:04 pm
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NikkiGroom:
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RT @SBoSM: #SocialMedia is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. #buzz2010 |
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1:05 pm
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maggielmcg:
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@mstory123 recommends having crisis communication plan and updating quarterly. Have it posted online so people can access 24/7 #buzz2010 |
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1:05 pm
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APHLNews:
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According to @mstory123, cover of Duh Magazine says for crisis communication, HAVE A PLAN! And always tell the truth. #buzz2010 |
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1:05 pm
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jamienotter:
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Crisis communications. TELL THE TRUTH. People will find out. If you don't know, tell them you don't know. #buzz2010 |
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1:05 pm
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LaurenAWolfe:
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RT @RvanHilst: Worried about brand control in sm? U never had it in the first place. #buzz2010 (agree! to get control, give up control) |
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1:05 pm
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EmilyMolitor:
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Best way to mitigate risk in #socialmedia? Have a plan. In a crisis? TELL THE TRUTH! @mstory123 #buzz2010 |
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1:06 pm
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sbosm:
|
Best way to mitigate risk in #socialmedia? Have a plan. In a crisis? TELL THE TRUTH! @mstory123 #buzz2010 |
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1:06 pm
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ltwhite:
|
correction @wharman RT @ltwhite: @wharmon's American Red Cross social media handbook bookmark http://bit.ly/8D2yA #buzz2010 |
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1:06 pm
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KarthVader:
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RT @APHLNews: Social media is being in the middle of a tornado. You can slightly redirect the wind, can't control it. @mstory123 #buzz2010 |
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1:07 pm
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maggielmcg:
|
Question: do associations need crisis communication plans? Does yours have one? #buzz2010 |
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1:07 pm
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maggielmcg:
|
RT @ltwhite: correction @wharman RT @ltwhite: @wharmon's American Red Cross social media handbook bookmark http://bit.ly/8D2yA #buzz2010 |
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1:08 pm
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watergirl0529:
|
If your org is going to dive into social media, have a plan for dealing with detractors. Don't feed the trolls! #buzz2010 |
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1:08 pm
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jamienotter:
|
Steven Covey just got credit for the phrase "win/win"?! #buzz2010 |
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1:10 pm
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maggielmcg:
|
RT @watergirl0529: If your org is going to dive into social media, have a plan for dealing with detractors. Don't feed the trolls! #buzz2010 |
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1:10 pm
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jfcorrigan:
|
Social media & crisis communications. Most important: tell the truth. Better to say IDK than hedge. Have a plan! #Buzz2010 |
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1:10 pm
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AnnikaStensson:
|
Amen! RT @SBoSM: Best way to mitigate risk in #socialmedia? Have a plan. In a crisis? TELL THE TRUTH! @mstory123 #buzz2010 |
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1:10 pm
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LaurenAWolfe:
|
last time i wrote a crisis communication plan was in college...wonder what i wrote?? time to dig out the college bins #buzz2010 |
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1:12 pm
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Toni_IFDA:
|
RT @jamienotter: Crisis communications. TELL THE TRUTH. People will find out. If you don't know, tell them you don't know. #buzz2010 |
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1:13 pm
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jamienotter:
|
Offer positive guidance. Give people clear principles and then let them go. #buzz2010 |
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1:13 pm
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TRBofNA:
|
http://bit.ly/c6WJvB #buzz2010 @wharman @redcross Social Media Strategy Handbook |
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1:13 pm
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RvanHilst:
|
What's the alternative to clamping down? Positive guidance. #buzz2010 |
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1:13 pm
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sbosm:
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The best thing you can do is offer positive guidance, give action items on how to effectively use #socialmedia. @wharman #buzz2010 |
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1:13 pm
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SBWorkforce:
|
@alevit social media is a great excuse for you to improve even your top-down communications with your employees #buzz2010 |
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1:14 pm
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maggielmcg:
|
@wharman points out that employees CAN say whatever they want--this is the USA! Don't try to control them; educate them. WORD #buzz2010 |
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1:14 pm
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MuniPowerLobby:
|
RT @jamienotter: Offer positive guidance. Give people clear principles and then let them go. #buzz2010 |
|
1:14 pm
|
maggielmcg:
|
RT @jamienotter: Offer positive guidance. Give people clear principles and then let them go. #buzz2010 |
|
1:15 pm
|
TRBofNA:
|
RT @sbosm: The best thing you can do is offer positive guidance, give action items on how to effectively use #socialmedia. @wharman #buzz2010 |
|
1:17 pm
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SBWorkforce:
|
RT @MuniPowerLobby: RT @jamienotter: Offer positive guidance. Give people clear principles and then let them go. #buzz2010 #socmed @wharman |
|
1:17 pm
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h_suarez:
|
RT @watergirl0529: If your org is going to dive into social media, have a plan for dealing with detractors. Don't feed the trolls! #buzz2010 |
|
1:17 pm
|
shanameydala:
|
RT @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
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1:18 pm
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jamienotter:
|
When a chapter is not in "compliance" how about you show up and say "I'm here from National, how can I help." #buzz2010 |
|
1:19 pm
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sbosm:
|
RT @shanameydala: RT @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
|
1:19 pm
|
robbirgfeld:
|
RT @shanameydala: RT @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
|
1:19 pm
|
SBWorkforce:
|
RT @watergirl0529: If your org is going to dive into social media, have a plan for dealing with detractors. Don't feed the trolls! #buzz2010 |
|
1:19 pm
|
SmartBriefScoop:
|
People engaging in social media about your assn - and not under your "control"? Talk to them. Encourage them to work with you. #buzz2010 |
|
1:20 pm
|
EmilyMolitor:
|
RT @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
|
1:20 pm
|
sbosm:
|
RT @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
|
1:20 pm
|
SmartBriefScoop:
|
RT @jamienotter: When a chapter is not in "compliance" how about you show up and say "I'm here from National, how can I help." #buzz2010 |
|
1:20 pm
|
SBWorkforce:
|
RT @maggielmcg | @wharman: employees CAN say whatever they want--this is the USA! Don't try to control them; educate them. WORD #buzz2010 |
|
1:20 pm
|
APHLNews:
|
Retail loves whn customers complain b/c they can fix probs. View members the same way. Good sign if they care enough to complain. #buzz2010 |
|
1:21 pm
|
shanameydala:
|
RT @deirdrereid @APHLNews: Anything you wouldn't share w your grandma or religious officiant should not be shared on social media! #buzz2010 |
|
1:21 pm
|
RvanHilst:
|
Red Cross distributes a daily social media update internally (Great idea and keeps it top of mind) #buzz2010 |
|
1:22 pm
|
elhathaway:
|
RT @SBoSM @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
|
1:22 pm
|
maggielmcg:
|
@wharman sends out daily internal email with day's "meatiest" mentions--asks staff to respond accordingly. #buzz2010 |
|
1:22 pm
|
toniraebrotons:
|
"Tell the truth" has been emphasized by both Harman & Story. #buzz2010 |
|
1:22 pm
|
sbosm:
|
Everyday @wharman at the @redcross sends out top relevant #socialmedia mentions to internal group to encourage involvement #buzz2010 |
|
1:23 pm
|
jamienotter:
|
The real issue: trust. Specifically, senior managers who don't trust (fill in the blank: members, lower staff...) #buzz2010 |
|
1:23 pm
|
EmilyMolitor:
|
RT @maggielmcg: @redcross sends out daily internal email with day's "meatiest" socmed mentions--asks staff to respond accordingly. #buzz2010 |
|
1:24 pm
|
RvanHilst:
|
RT @jamienotter: The real issue: trust. Specifically, senior managers who don't trust (fill in the blank: members, lower staff...) #buzz2010 |
|
1:24 pm
|
APHLNews:
|
Great idea! RT @RvanHilst: @RedCross distributes a daily social media update internally (Great idea and keeps it top of mind) #buzz2010 |
|
1:24 pm
|
TbroOnline:
|
RT @sbosm: #SocialMedia used by employees CAN be good thing. That said, education, formal policy, and monitoring for these mediums is key. #buzz2010 |
|
1:26 pm
|
LaurenAWolfe:
|
not everything you do can be measured. ROI can come in many forms, perhaps positive WOM on social media platforms is one? #buzz2010 |
|
1:26 pm
|
maggielmcg:
|
@markstory123 points out "what's the ROI of golf relationships?" lol #buzz2010 |
|
1:26 pm
|
EmilyMolitor:
|
#socialmedia is about establishing and maintaining mutually beneficial relationships @mstory123 #buzz2010 |
|
1:26 pm
|
sbosm:
|
RT @EmilyMolitor: #socialmedia is about establishing and maintaining mutually beneficial relationships @mstory123 #buzz2010 |
|
1:26 pm
|
SmartBrief:
|
RT @EmilyMolitor: #socialmedia is about establishing and maintaining mutually beneficial relationships @mstory123 #buzz2010 |
|
1:27 pm
|
toniraebrotons:
|
Levit: Ppl need to be trained on how to trust their employees--not something that was taught or encouraged in older generations #buzz2010 |
|
1:27 pm
|
NickGilham:
|
RT @maddiegrant: Red cross socmed handbook http://j.mp/9lUnR6 #buzz2010 |
|
1:27 pm
|
SmartBriefScoop:
|
RT @sbosm: Everyday @wharman at the @redcross sends out top relevant #socialmedia mentions to internal group to encourage involvement #buzz2010 |
|
1:28 pm
|
InFioreWorks:
|
RT @SmartBrief: RT @EmilyMolitor: #socialmedia is about establishing and maintaining mutually beneficial relationships @mstory123 #buzz2010 |
|
1:28 pm
|
APHLNews:
|
ROI of social media relatnshps? What is ROI of relatnshps on golf course? Mutual beneficial relatnshps cant always be quantified. #buzz2010 |
|
1:28 pm
|
kikilitalien:
|
I love finding so many friendly faces at the #Buzz2010 event today....Managing Social Media Risks is a big issue for assns! |
|
1:28 pm
|
AssocBisnow:
|
RT @sbosm: Everyday @wharman at the @redcross sends out top relevant #socialmedia mentions to internal group to encourage involvement #buzz2010 |
|
1:28 pm
|
TRBofNA:
|
RT @sbosm: Everyday @wharman at the @redcross sends out top relevant #socialmedia mentions to internal group to encourage involvement #buzz2010 |
|
1:29 pm
|
eatniks:
|
ROI of social media relatnshps? What is ROI of relatnshps on golf course? Mutual beneficial relatnshps cant always be quantified. #buzz2010 |
|
1:29 pm
|
SmartBriefScoop:
|
RT @kikilitalien: love finding so many friendly faces at the #Buzz2010 event today....Managing Social Media Risks is a big issue for assns! |
|
1:29 pm
|
buechs:
|
RT @sbosm: RT @EmilyMolitor: #socialmedia is about establishing and maintaining mutually beneficial relationships @mstory123 #buzz2010 |
|
1:30 pm
|
theresumechick:
|
RT @SmartBrief RT @EmilyMolitor: #socialmedia is about establishing and maintaining mutually beneficial relationships @mstory123 #buzz2010 |
|
1:30 pm
|
SmartBriefScoop:
|
Dealing with "scary news" - get it out there, open it for debate. It will correct, or at least clarify, via digital democracy. #buzz2010 |
|
1:30 pm
|
jamienotter:
|
Concern: someone will hijack your conversation for their aims. Me: you can't avoid that, except by never saying anything. Ever. #buzz2010 |
|
1:30 pm
|
APHLNews:
|
Re negative comments on blog: 'digital democracy' will sort it out. Other commenters will respond and debate. @mstory123 #buzz2010 |
|
1:31 pm
|
jamienotter:
|
Policies are good, but relationships are better. #buzz2010 |
|
1:32 pm
|
kikilitalien:
|
@mstory123 sharing his examples of why it is important to leave negative or incendiary comments up ...self correcting community. #buzz2010 |
|
1:33 pm
|
germankiwi:
|
RT @sbosm: #SocialMedia used by employees CAN be good thing. That said, education, formal policy, and monitoring for these mediums is key. #buzz2010 |
|
1:33 pm
|
SBWorkforce:
|
RT @jamienotter: Concern: someone will hijack yr cnversation. Me: u can't avoid that, except by never saying anything. Ever. #buzz2010 |
|
1:36 pm
|
kikilitalien:
|
@LaurenAWolfe I know!!! I hate 14th Street Bridge, but at least I made it at some point! #teambuzz2010 #Buzz2010 |
|
1:37 pm
|
higherlogic:
|
RT @deirdrereid: Follow #buzz2010 for tweets on managing social media risk. Panelists are @wharman from @redcross, @alevit & @mstory123. |
|
1:39 pm
|
maddiegrant:
|
Everyone is furiously concentrating on their risk scenario. #buzz2010 http://yfrog.com/nai4rj |
|
1:39 pm
|
maddiegrant:
|
Team buzz discussing risk and stuff. #buzz2010 http://yfrog.com/12hfzmj |
|
1:44 pm
|
ADMktg:
|
Agreed. RT @jamienotter: Good point. It's a big risk to do nothing. #buzz2010 |
|
1:47 pm
|
shana_johnson:
|
@TRBofNA Thanks for keeping us updated on #Buzz2010! I look forward to viewing the online rebroadcasts! http://ow.ly/2dV6T |
|
1:48 pm
|
SmartBriefScoop:
|
Breakout discussions on handling an assn's "negative safety perception" via social media #buzz2010 http://twitpic.com/270nmx |
|
1:48 pm
|
FrankFortin:
|
#buzz2010 Is anyone recording this stuff? I would pay for it! |
|
1:49 pm
|
SmartBriefScoop:
|
@FrankFortin the #buzz2010 event today is being recorded! DM for more info |
|
1:49 pm
|
AnnikaStensson:
|
Hi! RT @toniraebrotons: #buzz2010! (@ Clyde's of Gallery Place w/ @annikastensson) http://4sq.com/2HkEex |
|
1:52 pm
|
SmartBriefScoop:
|
Ideas on dealing with an association's negative safety image - create a social media campaign on safety, consider standard setting #buzz2010 |
|
1:52 pm
|
kikilitalien:
|
Speaking of antitrust (at #buzz2010) http://bit.ly/959qgt New Assn Law Blog post - facts execs need to know about anti-trust #riskmanagement |
|
1:54 pm
|
Neoterica:
|
The value of naïveté is vastly undervalued by leaders #Buzz2010 |
|
1:56 pm
|
LaurenAWolfe:
|
i'm on FIRE aka the queen of productivity today...must be this #buzz2010 red dress. |
|
1:56 pm
|
SmartBriefScoop:
|
How to empower employees to react to assn crisis situation: train on "top 5" pain points and how to handle them #buzz2010 |
|
1:57 pm
|
AZLeader:
|
RT @jamienotter: When chapter is not in compliance, show up & say "I'm here from National, how can I help?" #buzz2010 Watch out Alpha Zeta. |
|
1:58 pm
|
kikilitalien:
|
Managing risks with SM? Have your strategy, policy, training in place. Legal liabilities are scary, but put your house in order. #buzz2010 |
|
2:01 pm
|
APHLNews:
|
RT @SmartBriefScoop: Dealing with "scary news" - get it out there, open it for debate. It will correct, or at least clarify, via digital democracy. #buzz2010 |
|
2:01 pm
|
maggielmcg:
|
RT @maddiegrant: Everyone is furiously concentrating on their risk scenario. #buzz2010 http://yfrog.com/nai4rj |
|
2:01 pm
|
RvanHilst:
|
Sad for #buzz2010 to be wrapping up. I could do this all day. |
|
2:01 pm
|
LaurenAWolfe:
|
thank you #buzz2010, as always a pleasure |
|
2:02 pm
|
sbosm:
|
RT @kikilitalien: Managing risks with SM? Have your strategy, policy, training in place to manage legal liabilities. #buzz2010 |
|
2:09 pm
|
NFiStudios:
|
Wish we could have been at the 2nd #buzz2010 event! Look forward to seeing any webcast or feedback - please post! |
|
2:24 pm
|
SmartBriefScoop:
|
Great session today at #buzz2010 - if you're interested in joining us next month, email me at jstrelitz@smartbrief.com |
|
2:28 pm
|
APHLNews:
|
Great event from #buzz2010 and @wharman, @alevit, and @mstory123! So much useful info! |
|
2:48 pm
|
BadgerMme:
|
RT @sbosm: Research does not show that use of #socialmedia in the workplace measurably decreases productivity. Trust your employees. #buzz2010 @alevit |
|
2:50 pm
|
maddiegrant:
|
RT @EmilyMolitor Great morning at #buzz2010! Thanks @wharman @mstory123 and @alevit for GREAT advice on avoiding risks with #socialmedia! |
|
2:52 pm
|
maddiegrant:
|
RT @jamienotter: Policies are good, but relationships are better. #buzz2010 |
|
2:52 pm
|
maddiegrant:
|
RT @APHLNews: Re negative comments on blog: 'digital democracy' will sort it out. Other commenters will respond and debate. @mstory123 #buzz2010 |
|
2:52 pm
|
timbrauhn:
|
RT @jamienotter: Policies are good, but relationships are better. #buzz2010 |
|
2:54 pm
|
maddiegrant:
|
RT @toniraebrotons: "Tell the truth" has been emphasized by both Harman & Story. #buzz2010 |
|
3:00 pm
|
maddiegrant:
|
RT @APHLNews: Social media is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. @mstory123 #buzz2010 |
|
3:00 pm
|
JungleDre:
|
I had a great time working the registration desk at Buzz this morning. Hope that everyone enjoyed the program :) #buzz2010 |
|
3:02 pm
|
maddiegrant:
|
My fave new BUZZword: "digital democracy". #buzz2010 |
|
3:03 pm
|
maddiegrant:
|
RT @SmartBriefScoop: Great session today at #buzz2010 - if you're interested in joining us next month, email me at jstrelitz@smartbrief.com |
|
3:06 pm
|
mstory123:
|
Just finished #Buzz2010. Big thanks to @emilymolitor @robbirgfeld @alevit @wharman @lindydreyer & Elena Z. |
|
3:08 pm
|
GeekSoapBox:
|
RT @maddiegrant: My fave: "digital democracy". #buzz2010 << coincidentally, I wrote a blog on that topic yesterday! http://bit.ly/apSl8h |
|
3:12 pm
|
EmilyMolitor:
|
Thank you all!RT @mstory123: Just finished #Buzz2010. Big thanks to @emilymolitor @robbirgfeld @alevit @wharman @lindydreyer & Elena Z. |
|
3:14 pm
|
mstory123:
|
View from the podium at #buzz2010 http://yfrog.com/42bz8j |
|
3:20 pm
|
AmSocTrvlAgents:
|
RT @APHLNews: Social media is like being in the middle of a tornado. You can slightly redirect the wind but can't control it. @mstory123 #buzz2010 |
|
3:20 pm
|
lindydreyer:
|
Thanks to our #Buzz2010 participants and presenters @mstory123 @alevit @wharman - you guys rocked it out. Made moderating so easy! |
|
3:30 pm
|
maddiegrant:
|
@mstory123 lol :) will keep an eye out!! Thx again for being our rockstar panelist this morning! #buzz2010 |
|
3:30 pm
|
bank_risk:
|
#PeterSaysRead Elsewhere on Twitter: Speaking of antitrust (at #buzz2010) http://bit.ly/959qgt... http://bit.ly/d6CUiW #risk #bank #finance |
|
4:35 pm
|
TRBofNA:
|
@transportgooru & @shana_johnson: let me know if you sign up for the August 18 #buzz2010 - it'd be great to meet you there! |
|
4:47 pm
|
maddiegrant:
|
RT @GeekSoapBox re "digital democracy". #buzz2010 << coincidentally, I wrote a blog on that topic yesterday! http://bit.ly/apSl8h [love it!] |
|
4:47 pm
|
maddiegrant:
|
RT @lindydreyer: Thanks to our #Buzz2010 participants and presenters @mstory123 @alevit @wharman - you guys rocked it out. Made moderating so easy! |
|
5:31 pm
|
maddiegrant:
|
We?re Buzzin? today! ? SocialFish http://bit.ly/ctA93m [UPDATED WITH FAVE TWEETS etc] - pls RT #Buzz2010 |
|
5:58 pm
|
SarahACaldwell:
|
Attended #buzz2010 today,@mstory123 said "Biggest risk we take is not participating in the discussion." Time to get on Twitter! |
|
6:09 pm
|
ltwhite:
|
@maddiegrant The big relax after #Buzz2010 - great event by the way |
|
6:21 pm
|
GeekSoapBox:
|
@maddiegrant Cool, thanks for the kudos! :-) #buzz2010 |
|
7:50 pm
|
lindydreyer:
|
RT @kikilitalien: Speaking of antitrust (at #buzz2010) http://bit.ly/959qgt New Assn Law Blog post - facts execs need to know about anti-trust #riskmanagement |
|
8:20 pm
|
bank_risk:
|
#PeterSaysRead Elsewhere on Twitter: RT @kikilitalien: Speaking of antitrust (at #buzz2010) ht... http://bit.ly/9LhXNR #risk #bank #finance |
|
10:34 pm
|
robbirgfeld:
|
RT @maddiegrant: We?re Buzzin? today! ? SocialFish http://bit.ly/ctA93m [UPDATED WITH FAVE TWEETS etc] - pls RT #Buzz2010 |
|
10:34 pm
|
EmilyMolitor:
|
RT @robbirgfeld: RT @maddiegrant: We?re Buzzin? today! ? SocialFish http://bit.ly/ctA93m [UPDATED WITH FAVE TWEETS etc] - pls RT #Buzz2010 |
|
11:28 pm
|
maddiegrant:
|
RT @robbirgfeld RT @maddiegrant: We?re Buzzin? today! ? SocialFish http://bit.ly/ctA93m [UPDATED WITH FAVE TWEETS etc] - pls RT #Buzz2010 |
