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May 21, 2010
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1:36 pm
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maddiegrant:
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@tracibrowne yes! chat at 1 pm #engage365. Hosted by @jeffhurt I believe! |
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1:37 pm
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tracibrowne:
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@maddiegrant oh good...don't want to miss it again...chat at 1 pm #engage365. Hosted by @jeffhurt I believe! |
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1:47 pm
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TuvelComms:
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RT @chrisuschan: Spend an hour w @jeffhurt - he's leading the #engage365 chat on FRIDAY 1pm ET http://ow.ly/1NSfd #eventprofs #mpi ^KR |
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3:59 pm
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shelleyryan:
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I've joined Engage365.org, a community for using social media for events. View my profile - http://bit.ly/aBhlJV #engage365 #eventprofs |
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4:13 pm
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maddiegrant:
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Cranky today for some reason. Maybe #sweetspot and #engage365 will cheer me up. |
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4:44 pm
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Jeffhurt:
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Chat on *what is engagement* in associations, events, meetings today, 5/21 1 pm ET, 10 am PT. Join us. #engage365 |
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4:52 pm
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maddiegrant:
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RT @Jeffhurt: Chat on *what is engagement* in associations, events, meetings today, 5/21 1 pm ET, 10 am PT. Join us. #engage365 |
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4:56 pm
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tracibrowne:
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RT @Jeffhurt: Chat on *what is engagement* in associations, events, meetings today, 5/21 1 pm ET, 10 am PT. Join us. #engage365 |
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4:59 pm
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chrisuschan:
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Hi @jeffhurt -- i am here to chat today - thanks for hosting! #engage365 |
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4:59 pm
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maddiegrant:
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hey all check out google.com today. Friday fun. #engage365 |
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4:59 pm
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Jeffhurt:
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Chat starting now. Please introduce yourself, your position and your company. #engage365 |
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5:00 pm
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tracibrowne:
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Hi everyone...Traci Browne, sitting, Red Cedar Marketing #engage365 |
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5:00 pm
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ErinOrr:
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RT @Jeffhurt: Chat on *what is engagement* in assns, events, meetings today, 5/21 1 pm ET, 10 am PT. Join us. #engage365 |
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5:01 pm
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Jeffhurt:
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@tracibrowne LOL. thanks for the Friday humor Traci-owner of Red Cedar Marketing #engage365 |
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5:02 pm
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tracibrowne:
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I guess for the purpose of this discussion I am also President of Phila chapter of Business Marketing Association #engage365 |
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5:02 pm
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KariRippetoe:
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Hi all! Kari Rippetoe from @TuvelComms here. I manage social media & community outreach for our clients. #engage365 |
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5:02 pm
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chrisuschan:
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howdy - Christopher Uschan - Director of Mktg at Omnipress & Leader of Engage365 #engage365 |
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5:03 pm
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Jeffhurt:
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We have @chrisuschan @tracibrowne @kariRippetoe @maddiegrant & @erinorr Any1 else joining us? Discussion on what is engagement #engage365 |
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5:03 pm
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davemartin15:
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Hi! Dave Martin, Marketing, Electronic Retailing Association #engage365 |
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5:03 pm
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chrisuschan:
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@maddiegrant pac man or chat... hmmm! #engage365 |
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5:03 pm
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Jeffhurt:
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Q1: What does engagement mean to you? #engage365 |
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5:04 pm
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maggielmcg:
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Hi--I'm here but not sure for how long--Maggie McGary, online community & social media manager, ASHA #engage365 |
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5:04 pm
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maddiegrant:
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sorry. distracted. I love pac man. :) #engage365 |
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5:04 pm
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Jeffhurt:
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@davemartin15 Hi Dave. Welcome. Talking about what engagement means to you. #engage365 |
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5:05 pm
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Jeffhurt:
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@maggielmcg There she is...from the mixed-up files of Maggie...just kidding. So, how do you define engagment? #engage365 |
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5:05 pm
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maddiegrant:
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btw I'm Maddie Grant, association social media evangelista. ;) #engage365 |
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5:05 pm
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tracibrowne:
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To me it would mean people other than just board members/committee leaders engaging #engage365 |
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5:05 pm
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kikilitalien:
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@Jeffhurt Q1: Engagement means listening, thinking, responding & forming some kind of relationship. Interacting. Being involved. #Engage365 |
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5:06 pm
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chrisuschan:
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wikipedia says engagement is the time period between marriage and the commitment. #engage365 |
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5:06 pm
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maddiegrant:
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Q1 to me engagement means caring enough to participate in some way. #engage365 |
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5:06 pm
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kikilitalien:
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@Jeffhurt I'm KiKi L'Italien, sr. technology consultant and a relationship builder who has a voice that carries. #Engage365 |
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5:07 pm
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maggielmcg:
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@JeffHurt lol! Engagement...I say it means paying attention, interaction, caring about something. #engage365 |
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5:07 pm
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ambercleveland:
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Engagement means finding a commonality that we can exchange about that ultimately evolves into a relationship
#engage365 |
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5:07 pm
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chrisuschan:
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i would see it as kiki does -- listening and interacting with others (relationship oriented) #engage365 |
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5:07 pm
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davemartin15:
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Pulling, drawing people into conversation. #engage365 |
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5:07 pm
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maddiegrant:
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Q1 so to me engagement has an emotional component. @lindydreyer and I call it "sharing the love". #engage365 |
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5:07 pm
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KristiNihiser:
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Hi, Kristi Nihiser here from Pathable ... engagement to me is participation, not sitting on the sidelines. #engage365 |
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5:08 pm
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chrisuschan:
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@KristiNihiser why not sitting on the sidelines... passive engagement? #engage365 |
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5:09 pm
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Jeffhurt:
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How is @maddiegrant *s def [caring 2 participate] diff than @kikilitalien & @maggielmcg 's def of paying attention, listening #engage365 |
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5:09 pm
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Jeffhurt:
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Is there a difference in engagement and participation? #engage365 |
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5:10 pm
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iLindsayAndrews:
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Engagement means being totally present #engage365 |
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5:10 pm
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Jeffhurt:
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So @maddiegrant practically speaking, how do you *share the luv* & showcase engagement? #engage365 |
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5:10 pm
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chrisuschan:
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@Jeffhurt i believe so... you can be an engaged listener and talker -- absolutely! #engage365 |
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5:10 pm
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davemartin15:
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Not sure it has anything to do with caring. #engage365 |
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5:10 pm
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tracibrowne:
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participation is a component of engagement #engage365 |
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5:10 pm
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Jeffhurt:
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@KristiNihiser Tell us more about your observations of participation and not sitting on sidelines #engage365 |
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5:11 pm
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crcpr21:
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they need to co-exist to be done right! RT @JeffHurt: Is there a difference in engagement and participation? #engage365 |
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5:11 pm
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Jeffhurt:
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Do we want associaitons with caring spectators, who listen & watch, or filled with active participants who get involved? #engage365 |
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5:11 pm
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maddiegrant:
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@Jeffhurt you do it by building relationships between people (orgs cannot build relationships). #engage365 |
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5:11 pm
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shelleyryan:
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#engage365 Hi, all. My first #engage365 chat! Shelley with KillerWebinars.com, just lurking for now... :) |
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5:12 pm
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Jeffhurt:
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So @crcpr21 tell us more about that co-existance. expound on that for us #engage365 |
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5:12 pm
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Jeffhurt:
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@shelleyryan Welcome Shelly. We're talking about engagement and what it means. What does it mean to you. #engage365 |
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5:12 pm
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tracibrowne:
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@Jeffhurt speaking for me...I want active participants not watchers and listeners #engage365 |
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5:12 pm
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TrivWorks:
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None- ask any mother of the bride RT @JeffHurt Is there a difference in engagement and participation? #engage365 |
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5:13 pm
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davemartin15:
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Engagement is more about commitment than caring. #engage365 |
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5:13 pm
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maddiegrant:
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@shelleyryan hi and welcome! #engage365 |
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5:13 pm
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chrisuschan:
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I agree RT @maddiegrant: you do it by building relationships between people (orgs cannot build relationships). #engage365 |
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5:13 pm
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Jeffhurt:
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@tracibrowne Ah, so we see a different level of engagement there. Are there any other levels of engagement? #engage365 |
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5:13 pm
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kikilitalien:
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Found a great def for "engage" - : to induce to participate <engaged the shy boy in conversation> #Engage365 |
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5:13 pm
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Jeffhurt:
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Tell us more about that concept that engagement is about commitment than caring @davemartin15 #engage365 |
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5:14 pm
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crcpr21:
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@JeffHurt if you only 'engage' without actually 'participating' (action) you are not fully engaged. and vice versa #engage365 |
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5:14 pm
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KKilner:
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RT @kikilitalien: Found a great def for "engage" - : to induce to participate <engaged the shy boy in conversation> #Engage365 |
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5:14 pm
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Jeffhurt:
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RT: @kikilitalien Found a great def for *engage* - : to induce to participate - i like that. #engage365 |
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5:15 pm
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davemartin15:
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Caring seems more emotional. Commitment seems more about determination. #engage365 |
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5:15 pm
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ambercleveland:
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@chrisuschan @maddiegrant don't u think if an org is consistsent they can build relationships?I feel like I have rela. w/ brands #engage365 |
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5:15 pm
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chrisuschan:
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@tracibrowne but does everyone have to be active -- for instance, @shelleyryan is here lurking and involved, better than not here #engage365 |
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5:15 pm
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maggielmcg:
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agree re: the emotional component of engagement-- includes caring. U engage bc you care; otherwise it's half-hearted at best #engage365 |
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5:15 pm
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iLindsayAndrews:
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"Engage" is an active word - thus one must be active to be engaged #engage365 #engage365 |
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5:15 pm
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KristiNihiser:
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@chrisuschan Passivity has its place (listening, thinking), but participating involves going outside of yourself & interacting. #engage365 |
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5:16 pm
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Jeffhurt:
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So @crcpr21 has brought up being fully engaged by participating. How does listening fit into the mix? #engage365 |
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5:16 pm
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tracibrowne:
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@davemartin15 I agree with you Dave, some people care but do not take it a step further #engage365 |
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5:16 pm
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Jeffhurt:
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I like that @iLindsayAndrews RT: *Engage* is an active word - thus one must be active to be engaged. #engage365 |
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5:17 pm
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maggielmcg:
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Really good post re: engagement by @ambercadabra http://altitudebranding.com/2010/04/engagement-as-a-universal-constant/ #engage365 |
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5:17 pm
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tracibrowne:
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@chrisuschan you'll never get everyone participating but I still want them too #engage365 |
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5:17 pm
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maddiegrant:
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yeah I think in this world of social media there are many ways to be engaged that are neither passive nor active #engage365 |
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5:17 pm
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maddiegrant:
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namely sharing, bookmarking, word of mouth... #engage365 |
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5:18 pm
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kikilitalien:
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@chrisuschan Maybe they are strategic about their engagement? Lurkers oft wait until they feel they have something to offer... #Engage365 |
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5:18 pm
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Jeffhurt:
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Q2 Are their different levels of engagement? Lurkers, listeners, participants might fall there. #engage365 |
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5:18 pm
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chrisuschan:
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@ambercleveland an org can have a brand, but the personal relationship is what strengthens it... so, it depends on how it's done #engage365 |
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5:18 pm
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Jeffhurt:
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@maddiegrant Keep that thought going. I am with you on that one. More please #engage365 |
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5:19 pm
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maggielmcg:
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I like that post b/c it makes a good point: If you respond to 99 but miss 1, to that 1 you are not engaged #engage365 |
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5:19 pm
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maddiegrant:
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Q2: yes! http://www.socialfish.org/2009/10/the-5-cs-of-engagement.html #engage365 |
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5:19 pm
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iLindsayAndrews:
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@kristinihiser - agree on the listening part - we don't do enough of it! Without it - being engaged doesn't fully work #engage365 |
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5:20 pm
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ambercleveland:
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@chrisuschan I agree, but I also think that I have relationships w/ orgs that are faceless. Anything is possible! #engage365 |
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5:20 pm
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kikilitalien:
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Q2 I think there are difft levels of engagement. One can follow a forum for years & never post to it, yet share info via WOM... #Engage365 |
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5:20 pm
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tracibrowne:
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An organization without an engaged community is just an annual due #engage365 |
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5:21 pm
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shelleyryan:
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#engage365 Hi, @maddiegrant! Agree w/@chrisuschan, I'm lurking but engaged. Oops, well, I guess I'm not lurking anymore! Ummm.... |
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5:21 pm
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maddiegrant:
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@ambercleveland I think trusting a brand is different than having a relationship with a brand. #engage365 |
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5:21 pm
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TuvelComms:
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Join our own @KariRippetoe right now at the #engage365 chat! http://tweetchat.com/room/engage365 |
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5:21 pm
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ambercleveland:
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RT @kikilitalien: there are difft levels of engagement. One can follow a forum for years & never post, yet share info via WOM... #engage365 |
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5:21 pm
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KariRippetoe:
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How annoying - internet cut out just as I was about to join #engage365 chat! |
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5:21 pm
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Jeffhurt:
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And I would say there are levels of engagement with our thinking as well following Bloom*s Taxonomy of HOTS http://bit.ly/biZ2fM #engage365 |
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5:22 pm
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chrisuschan:
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That might b the stmt of the year RT @iLindsayAndrews: Listening, we dont do enuf of it & w/o it being engaged doesnt fully work #engage365 |
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5:22 pm
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ambercleveland:
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@maddiegrant I agree, but based on the trust, I feel engaged and that I have a relationship, which prompts WOM #engage365 |
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5:22 pm
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Jeffhurt:
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Could we say that perhaps lurkers are engaged explorers? Watching, waiting for discovery & not necessarily sharers #engage365 |
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5:23 pm
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Jeffhurt:
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@KariRippetoe We are still seeing you.
#engage365 |
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5:23 pm
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chrisuschan:
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@shelleyryan i knew we could convert you from a engaged lurker to an active talker! LOL #engage365 |
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5:23 pm
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robbtrost:
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YES! Engage = active; Participate = passive RT @JeffHurt: Is there a difference in engagement and participation? #engage365 |
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5:24 pm
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Jeffhurt:
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RT @tracibrowne An organization without an engaged community is just an annual dues [Interesting thought!] #engage365 |
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5:24 pm
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maddiegrant:
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@Jeffhurt I think lurkers share a lot, actually. #engage365 |
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5:24 pm
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maggielmcg:
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Agree--there is tons of engagement that doesn't happen online--doesn't mean it isn't happening or that it doesn't count #engage365 |
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5:24 pm
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Jeffhurt:
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@robbtrost Not sure I agree that participate means passive. I can be a spectator of a game and not a participant. #engage365 |
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5:25 pm
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KariRippetoe:
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@JeffHurt Yep - just jumped back in. #engage365 |
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5:25 pm
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Jeffhurt:
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So, how does an organization or association know if they have an engaged membership? #engage365 |
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5:25 pm
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maggielmcg:
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@JeffHurt My mom is a great ex of engaged lurker--she doesn't comment online but shares stuff via phone, email, etc. #engage365 |
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5:26 pm
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chrisuschan:
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@Jeffhurt they can listen #engage365 |
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5:26 pm
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kikilitalien:
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@maddiegrant Agree re: lurkers sharing a lot. I live w/ a chronic Fark.com & NHL forum lurker. Shares constantly, but not online #Engage365 |
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5:26 pm
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Jeffhurt:
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@maggielmcg @maddiegrant Agree. Engaged online lurkers may be sharing offline #engage365 |
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5:26 pm
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kikilitalien:
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RT @maggielmcg: My mom is a great ex of engaged lurker--she doesnt comment online but shares stuff via phone, email, etc. <YES!> #Engage365 |
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5:26 pm
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KariRippetoe:
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RT @robbtrost: YES! Engage = active; Participate = passive RT @JeffHurt: Is there a difference in engagement & participation? #engage365 |
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5:26 pm
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tracibrowne:
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I'll say it...I'm a huge fan of @shelleyryan glad to see you! #engage365 |
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5:27 pm
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KristiNihiser:
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Gr8 way 2 say it! RT @Jeffhurt: Could we say lurkers r engaged explorers? Watching, waiting 4 discovery & not necessarily sharers #engage365 |
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5:27 pm
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Jeffhurt:
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So our level of engagement has to do with the comfort of the communication platform & our sense of safe place. #engage365 |
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5:27 pm
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maggielmcg:
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It's def easier to track online engagement, of course. #engage365 |
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5:29 pm
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Jeffhurt:
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In an ed sessions, attendees are considered participants if they are actively involved. Listening is passive involvment. #engage365 |
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5:29 pm
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tracibrowne:
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Do you all consider member who shows up for meetings but not active any other way engaged? #engage365 |
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5:29 pm
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kikilitalien:
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There are developments being made to track lurker activity all the time...lurker metrics #Engage365 |
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5:30 pm
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KariRippetoe:
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How abt passion/knowledge? RT @Jeffhurt: So level of engagement has to do w/ comfort of the comm platform & sense of safe place. #engage365 |
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5:30 pm
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KKilner:
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@JeffHurt Level of engagement is also dependent on having something to say #engage365 (another lurker just became an active contributor...) |
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5:31 pm
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chrisuschan:
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@maggielmcq -- @davidnour did a nice webinar on social media monitoring and listening http://ow.ly/1OgmH #engage365 |
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5:31 pm
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Jeffhurt:
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So is consuming information a form of engagement? Do we want associaiton members that are just consumers or also involved? #engage365 |
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5:31 pm
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maddiegrant:
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@KKilner hehe! #engage365 |
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5:32 pm
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KariRippetoe:
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@tracibrowne One def of "engage" is "to attract and hold fast" - so I think so. It's a first step. #engage365 |
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5:32 pm
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robbtrost:
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@JeffHurt True, and agree. I think to engage vs participate perhaps evokes more 'activity' psychologically #engage365 |
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5:32 pm
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chrisuschan:
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@tracibrowne if those who show up are paying attention, they are engaged #engage365 |
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5:32 pm
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Jeffhurt:
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Thanks @KKilner for adding views. Appreciate it. Like moving from lurker 2 active contributor. What else does engagement involve #engage365 |
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5:33 pm
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maddiegrant:
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@Jeffhurt I think consuming is def a form of engagement. It's also potentially directly tied to ROI, which is still important. #engage365 |
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5:33 pm
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kikilitalien:
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@Jeffhurt Ideally, I want people in my org to be passionate about belonging. I want them to feel they have a home in my org. #Engage365 |
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5:33 pm
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maddiegrant:
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associations are inherently publishing engines. #engage365 |
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5:33 pm
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ambercleveland:
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@Jeffhurt You want consumers & engagers, at any point a consumer can become an engager, valuable to let consume until they engage #engage365 |
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5:34 pm
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iLindsayAndrews:
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There's a first step to everything-Seems logical that consuming info is the baby step of engagement to the next level #engage365 #engage365 |
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5:34 pm
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Jeffhurt:
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So why has Web 2.0 moved us from broadcast messages, where we consume info to one where people can engage with messages #engage365 |
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5:34 pm
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tracibrowne:
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Yes! RT @kikilitalien Ideally, I want people in my org to be passionate about belonging. I want them to feel they have a home... #engage365 |
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5:34 pm
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chrisuschan:
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to all, what' your fav or most successful thing you've done to engage your members (or attendees) #engage365 |
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5:34 pm
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maddiegrant:
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consuming could be the first step to deeper engagement, like @KariRippetoe said. #engage365 |
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5:34 pm
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ambercleveland:
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@kikilitalien I'm coming to work for you. That is what everyone wants from an org, to contribute, to be valued #engage365 |
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5:35 pm
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KariRippetoe:
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I think engagement is not just btwn the org & member, it's also btwn the members themselves. #engage365 |
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5:35 pm
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KKilner:
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@chrisuschan - @MetricsMrktg also has a webinar coming up on social media monitoring http://bit.ly/cytgVl #engage365 |
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5:35 pm
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Jeffhurt:
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Bingo! People want to contribute. Is listening contributing? #engage365 |
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5:36 pm
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tracibrowne:
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RT @KariRippetoe: I think engagement is not just btwn the org & member, its also btwn the members themselves. #engage365 |
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5:36 pm
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kikilitalien:
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@ambercleveland LOL - I've actually imagined creating an association for the makeup artist industry before! :) Maybe one day... #Engage365 |
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5:36 pm
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maddiegrant:
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@Jeffhurt I think "consuming" here is in the 2.0 sense of the word. includes sharing (on and offline). #engage365 |
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5:36 pm
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shelleyryan:
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#engage365 Thx @tracibrowne! Regarding brands and engagement -- I'd say that was my #1 priority at MarketingProfs. |
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5:36 pm
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ambercleveland:
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@Jeffhurt Listening is contributing. Conversion to sharing can happen at anytime. #engage365 |
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5:37 pm
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KariRippetoe:
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@chrisuschan We really like having Twitter chats (like this one!). Great for getting ppl to converse w/ org AND each other. #engage365 |
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5:38 pm
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Jeffhurt:
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@ambercleveland I would say active listneing is contributing. Passive listening = what spouse does shaking hd while watching TV #engage365 |
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5:39 pm
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kikilitalien:
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@chrisuschan In my former org, my fave way to engage was to annce "secret" events via SM while at meetings & see who showed up! #Engage365 |
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5:39 pm
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Jeffhurt:
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@maddiegrant I think of consumers who do nothing but consume information without any behavior or action changes #engage365 |
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5:39 pm
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shelleyryan:
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#engage365 Fave thing we did at MktgProfs: Throw the Q&A doors open during webinars! Audience interacted w/each other, not just 1-way. |
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5:40 pm
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chrisuschan:
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The Engagement Pyramid as defined in the book Groundswell - you need everyone! http://ow.ly/1OgFc #engage365 |
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5:40 pm
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tracibrowne:
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@shelleyryan oh yeah...I remember that! #engage365 |
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5:40 pm
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Jeffhurt:
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In education, listening is considered passive, conversations considered active engagement #engage365 |
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5:41 pm
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ambercleveland:
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RT @chrisuschan: The Engagement Pyramid as defined in the book Groundswell - you need everyone! http://ow.ly/1OgFc #engage365 |
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5:41 pm
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chrisuschan:
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@kikilitalien @KariRippetoe - thank you for sharing! #engage365 |
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5:41 pm
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Jeffhurt:
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@chrisuschan I was waiting for some1 to bring that up. Thanks The Engagement Pyramid http://ow.ly/1OgFc #engage365 |
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5:41 pm
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kikilitalien:
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@chrisuschan "Watchers" is so much easier to digest for people than "Lurkers" - tee hee #Engage365 |
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5:42 pm
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KariRippetoe:
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RT @chrisuschan: The Engagement Pyramid as defined in the book Groundswell - you need everyone! http://ow.ly/1OgFc #engage365 |
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5:42 pm
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Jeffhurt:
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In events, how do you know if your audienced is engaged? #engage365 |
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5:42 pm
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chrisuschan:
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@shelleyryan when I thought about mprofs, I thought about you - you guys reached out to me - made me feel at home! #engage365 |
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5:42 pm
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Jeffhurt:
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@kikilitalien Or spectators, or voyers. LOL #engage365 |
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5:43 pm
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shelleyryan:
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#engage365 Love @kikilitalien's idea of sharing "secret events" via SM. Did it work well, Kiki? |
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5:43 pm
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KariRippetoe:
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@Jeffhurt Hmmm, you mean when they aren't head-down typing away on some sort of device? :-) #engage365 |
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5:44 pm
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kikilitalien:
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@Jeffhurt LOL - true! Can't wait to celebrate "Love a Lurker Day" again next year... #Engage365 |
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5:44 pm
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Jeffhurt:
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@KariRippetoe I would say head-down typing on a device is a type of engagment. might be taking notes, conversing outside 4 walls #engage365 |
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5:44 pm
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chrisuschan:
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@kikilitalien lurkers is kind of a creepy term imho #engage365 |
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5:44 pm
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kikilitalien:
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@shelleyryan OMG, yes!!! It worked extremely well. Showed evidence to the Board that SM was powerful. It was monumental! #Engage365 |
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5:45 pm
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eventsforgood:
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Sorry to be missing the #engage365 chat today! Hope to catch up with you all next week! |
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5:45 pm
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kikilitalien:
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@chrisuschan Get over it! ;-) #Engage365 |
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5:45 pm
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kikilitalien:
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@chrisuschan Just kidding - I like that it is slightly creepy. #Engage365 |
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5:46 pm
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chrisuschan:
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@KariRippetoe i agree with @jeffhurt - head down could easily mean they are listening and sharing! #engage365 |
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5:46 pm
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KKilner:
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@ambercleveland Listening is also contributing in that outsiders often value communities by how many people listen to them #engage365 |
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5:46 pm
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tracibrowne:
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very interesting RT @kikilitalien: OMG, yes!!! It worked extremely well. Showed evidence to the Board that SM was powerful. #engage365 |
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5:46 pm
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chrisuschan:
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@kikilitalien i figured you would! : ) #engage365 |
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5:46 pm
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KariRippetoe:
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@Jeffhurt Absolutely! I was only joking anyway. It's great when you can see ?s coming in via Twitter for a session. #engage365 |
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5:47 pm
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shelleyryan:
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#engage365 @chrisuschan Enuff ppl like YOU reached back 2 me at MProfs, it was easy to believe everyone felt SOME connection. |
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5:47 pm
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chrisuschan:
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@eventsforgood chat is active today... we save all the transcripts at http://engage365.org/2010/02/water-cooler-chat-226/ #engage365 |
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5:47 pm
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kikilitalien:
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If the audience seems to laugh or respond at appropriate moments that helps me to figure out if I have their attn. #Engage365 |
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5:48 pm
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Jeffhurt:
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@KariRippetoe ;)
#engage365 |
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5:48 pm
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tracibrowne:
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If the audience asks a lot of questions they are engaged #engage365 |
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5:49 pm
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kikilitalien:
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I always like hearing the answers to, "How do you keep an audience engaged after the meeting?" #Engage365 |
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5:49 pm
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Jeffhurt:
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Ok, asking questions, responding to presenter shows engagement. #engage365 |
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5:50 pm
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Jeffhurt:
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Good ? @kikilitalien I think ending events by helping them create actions plans to apply informatin keeps aud engageed after mtg #engage365 |
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5:50 pm
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tracibrowne:
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@kikilitalien there's an answer to that question? #engage365 |
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5:51 pm
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KariRippetoe:
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@kikilitalien Maybe asking for feedback or suggestions for another mtg/discussion. #engage365 |
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5:51 pm
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KariRippetoe:
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Maybe getting ahead of myself, but what abt measuring engagement? Is it just some nebulous thing, or real metrics? #engage365 |
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5:52 pm
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Jeffhurt:
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Winding down last few minutes of chat. What would you recap from chat today? #engage365 |
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5:53 pm
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chrisuschan:
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you need to measure engagement, otherwise you'll learn if your member is engaged when it comes to renewal time (a year later) #engage365 |
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5:53 pm
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KKilner:
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@karirippetoe Online events enable you to track demographics, time watched, questions asked, votes cast, surveys answered #engage365 |
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5:53 pm
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Jeffhurt:
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@chrisuschan So how do you do that. #engage365 |
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5:54 pm
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Jeffhurt:
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@KKilner Totally agree that online, virtual & hyrbrid events help you track some levels of engagement. #engage365 |
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5:54 pm
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KariRippetoe:
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RT @KKilner: Online events enable you to track demographics, time watched, questions asked, votes cast, surveys answered #engage365 |
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5:55 pm
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chrisuschan:
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@Jeffhurt dont you have all the answers? LOL Actually, by listening - it's like any business, be connected, check in w them! #engage365 |
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5:56 pm
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shelleyryan:
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#engage365 @KKilner Well, not ALL online events have that kind of trackability like BrightTalk. Bet you knew that, eh? ;) |
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5:56 pm
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kikilitalien:
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@JeffHurt is my hero! Thanks for the great moderating today, Jeff! #Engage365 |
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5:57 pm
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Jeffhurt:
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Last thoughts about engagement from watchers, active participants #engage365 |
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5:57 pm
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chrisuschan:
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Thanks @jeffhurt (and our engaged audience) -- one of our best chats ever! #engage365 |
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5:57 pm
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KariRippetoe:
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Yes, thanks Jeff - AWESOME chat! RT @kikilitalien: @JeffHurt is my hero! Thanks for the great moderating today, Jeff! #engage365 |
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5:57 pm
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Jeffhurt:
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From @upbeatnow The 6 Levels of Online Engagement http://bit.ly/OeGRo for some closing thoughts. #engage365 |
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5:58 pm
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Jeffhurt:
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@chrisuschan thanks Chris #engage365 |
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5:58 pm
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chrisuschan:
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thanks @shelleyryan for joining us and deciding to not lurk all session #engage365 |
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5:58 pm
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tracibrowne:
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wondering how long does it take to build community, or even can you build a community? #engage365 |
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5:58 pm
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shelleyryan:
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#engage365 No more thoughts from me, @jeffhurt. I must disengage now. (Dang, I crack myself up sometimes!) |
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5:58 pm
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Jeffhurt:
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Thanks all for particiating in chat today. See you online. Hope to see you soon F2F somewhere. #engage365 |
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5:58 pm
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iLindsayAndrews:
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Thanks @jeffhurt - good stuff to think about - nice to "meet" all of you active participators, too! #engage365 #engage365 |
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5:59 pm
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tracibrowne:
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Thanks Jeff! great chat...thank you everyone lots to think about #engage365 |
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5:59 pm
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ambercleveland:
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Thanks for moderating @Jeffhurt really enjoyed being engaged here :)
#engage365 |
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6:00 pm
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shelleyryan:
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#engage365 Enjoyed it, @chrisuschan! This is the perfect kind of conversation for ADD'ers. :) |
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6:00 pm
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Jeffhurt:
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Thx @iLindsayAndrews @shelleyryan @tracibrowne @KariRippetoe @ambercleveland @maddiegrant for participating today! #engage365 |
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6:00 pm
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KKilner:
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@shelleyryan Just stating possibilities. (And yes, disclosure: I work for BrightTALK) #engage365 |
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6:02 pm
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robbtrost:
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I can say this - I have a growing appreciation on engaging in this in this type of medium. #engage365 |
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6:02 pm
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maddiegrant:
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thanks everyone!! what a great chat!
#engage365 |
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6:02 pm
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crcpr21:
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@JeffHurt being engaged means you are ACtiveLY listening. one cannot engage without interpreting what they HEAR. #engage365 |
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6:03 pm
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Jeffhurt:
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Thx @davemartin15 @Kkilner @maggielmcg @KristiNihiser @crcpr21@robbtrost for contributing this week. Appreciate it. #engage365 |
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6:04 pm
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socialmediafltr:
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RT @JeffHurt From @upbeatnow The 6 Levels of Online Engagement http://bit.ly/OeGRo for some closing thoughts. #engage365 |
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6:04 pm
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marketingfltr:
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RT @JeffHurt From @upbeatnow The 6 Levels of Online Engagement http://bit.ly/OeGRo for some closing thoughts. #engage365 |
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6:05 pm
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KKilner:
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@JeffHurt Thanks for moderating this discussion - great engaged dialogue #engage365 |
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6:22 pm
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Jeffhurt:
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@crcpr21 BTW Totally agree with you.
#engage365 |
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6:23 pm
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RuudWJanssen:
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checkout Engage365, community for using social media for events. http://bit.ly/9QLNN6 #engage365 #eventprofs #msm10nl |
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6:26 pm
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planetplanitbiz:
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RT @RuudWJanssen: checkout Engage365, community for using social media for events. http://bit.ly/9QLNN6 #engage365 #eventprofs #msm10nl |
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8:32 pm
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mtaggatz:
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Free #webinar w/ @maddiegrant, @lindydreyer 5/25, learn about unconferences http://bit.ly/b9Jzy2 #2010connect #eventprofs #asae #engage365 |
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8:40 pm
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wendysoucie:
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RT @RuudWJanssen: checkout Engage365, community for using social media for events. http://bit.ly/9QLNN6 #engage365 #eventprofs #msm10nl |
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9:05 pm
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Jeffhurt:
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RT @mtaggatz: Free #webinar w/ @maddiegrant, @lindydreyer 5/25, unconferences http://bit.ly/b9Jzy2 #2010connect #eventprofs #asae #engage365 |
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9:39 pm
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maddiegrant:
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RT @Jeffhurt: RT @mtaggatz: Free #webinar w/ @maddiegrant, @lindydreyer 5/25, unconferences http://bit.ly/b9Jzy2 #2010connect #eventprofs #asae #engage365 |
