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February 21, 2010
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12:02 am
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liemnguyen:
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@MackCollier @bruceeric - Does @LionelatDell still ask for a bottle of Bling H2O and a bowl of blue M&Ms before every #blogchat? |
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12:16 am
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brandcottage:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tomorrow nite at 8pn CT! |
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12:19 am
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Time2optimize:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tomorrow nite at 8pn CT! |
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12:58 am
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abarcelos:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tomorrow nite at 8pn CT! |
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1:16 am
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sabercrombie79:
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RT @MarketingProfs RT @mackcollier Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat Sunday, 8pm CT! |
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2:41 am
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Sue_Anne:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tomorrow nite at 8pm CT! |
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3:58 am
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SunnyC:
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@MackCollier Is it #blogchat already? M so confused now w/ d time zone differences. |
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4:35 am
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MackCollier:
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@SunnyC #blogchat had been on Monday the last couple of weeks, it goes back to its regular Sunday nite slot at 8pm CT this week ;) |
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4:38 am
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SunnyC:
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@MackCollier Ah...so #blogchat will b 2moro morning, my time. Tenk u. :) How's ur wkend going? |
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4:45 am
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VictorCanada:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tomorrow nite at 8pm CT! |
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5:37 am
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mecheer11:
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might have to pop into my first #blogchat once i get back from montreal tomorrow. |
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5:40 am
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MackCollier:
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Do it! ;) RT @mecheer11: might have to pop into my first #blogchat once i get back from montreal tomorrow. |
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5:50 am
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LaurenGav:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tomorrow nite at 8pn CT! #ncsupr |
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2:40 pm
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VictorCanada:
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@LaurenGav Hi Lauren, My wife @Artseyc and I are in the Baton Rouge area also and enjoy #blogchat on Sundays. It's a great group. |
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2:46 pm
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LaurenGav:
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@VictorCanada I agree, I always learn something new in #blogchat Enjoy this warm LA morning! :) #sohappyitsalmostspring |
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4:59 pm
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LionelatDell:
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@MackCollier Dang. I knew #blogchat had gained traction, but I'm blown away by the response. Can't wait for the discussion with everyone! |
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5:00 pm
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LionelatDell:
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@LiemNguyen @MackCollier @bruceeric Not true. For tonight's #blogchat, I requested red M&Ms. |
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5:44 pm
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MackCollier:
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Great #blogchat recap from our music marketing chat w @misskatiemo - http://bit.ly/cuTBdc |
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5:51 pm
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marketingfltr:
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RT @MackCollier Great #blogchat recap from our music marketing chat w @misskatiemo - http://bit.ly/cuTBdc |
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7:22 pm
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GLHancock:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tonite at 8pm CT! 6PT |
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8:33 pm
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eljadaae:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tomorrow nite at 8pn CT! > COOL |
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8:37 pm
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MackCollier:
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Make sure you get a seat at #blogchat tonite, one of the best corp bloggers on the planet, @lionelatdell will be joining us! Starts 8pm CT! |
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8:38 pm
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w2scott:
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@MackCollier #blogchat is at 9 Eastern 8 Central right? |
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8:40 pm
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MackCollier:
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Exactly! RT @w2scott: @MackCollier #blogchat is at 9 Eastern 8 Central right? |
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8:40 pm
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centsiblelife:
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RT @MackCollier: Make sure you get a seat at #blogchat tonite, one of the best corp bloggers on the planet, @lionelatdell will be joining us! Starts 8pm CT! |
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8:43 pm
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servantofchaos:
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RT @MackCollier: Make sure you get a seat at #blogchat one of the best corp bloggers on the planet, @lionelatdell will be joining. From 1pm |
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8:44 pm
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craigsutton:
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@MackCollier aww man, the USA hockey game will still be on! #willbelate #blogchat |
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8:45 pm
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MackCollier:
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@servantofchaos Hope all you wonderful Aussies can join #blogchat in 5 hours! |
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9:08 pm
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Time2optimize:
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RT @MackCollier: Make sure you get a seat at #blogchat tonite, one of the best corp bloggers on the planet, @lionelatdell will be joining us! Starts 8pm CT! |
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9:10 pm
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Oszintemrktng:
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@ricksloot Hoi Rick! Wat betreft #blogpraat, #blogchat in VS is ook op zondag, vandaar. En zit zelf met 7 uur tijdsverschil :-) Poll houden? |
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10:45 pm
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monifree:
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i'll be there RT @MackCollier get a seat @ #blogchat tonite, 1 of the best corp bloggers on the planet, @lionelatdell will join us! 8pm CT! |
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11:43 pm
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zkellyq:
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Yay! RT @MackCollier: ... at #blogchat tonite, one of the best corp bloggers on the planet, @lionelatdell will be joining us! Starts 8pm CT! |
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February 22, 2010
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12:24 am
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rockinrobync:
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RT @MackCollier: Want to discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins #blogchat tonite at 8pm CT! |
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12:37 am
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CathyWebSavvyPR:
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RT @MackCollier: #blogchat Discuss corporate blogging? Dell's Chief Blogger @lionelatdell joins tonite at 8p CT/9p ET! |
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12:40 am
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LionelatDell:
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Running the latest version of @seesmic so I'll be ready for tonight's #blogchat at 8pm Central. Didn't expect this much buzz... can't wait! |
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12:40 am
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CathyWebSavvyPR:
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@LionelatDell Looking forward to your info on tonight's #blogchat on Corp. Blogging - 8p CT/9p ET w host @MackCollier |
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12:41 am
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MackCollier:
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Only 80 mins till today's #blogchat w Dell's Chief Blogger @lionelatdell, bring your corp blogging questions! Open to EVERYONE! |
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12:42 am
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lisatrosien:
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RT @MackCollier: 80 mins till today's #blogchat w/Dell's Chief Blogger @lionelatdell, bring your corp blogging questions! Open 2EVERYONE! |
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12:45 am
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chuckhemann:
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RT @MackCollier:Only 80 mins till today's #blogchat w Dell's Chief Blogger @lionelatdell, bring your corp blog questions! Open to EVERYONE! |
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12:47 am
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kelleylynnk:
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How do I watch #usahockey and amazing race at the same time. Oh, and trying to squeeze in #blogchat as well. |
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12:49 am
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BLKMGK01:
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RT @MackCollier Only 80 mins till today's #blogchat w Dells Chief Blogger @lionelatdell, bring your corp blogging questions! Open to EVERY1! |
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12:49 am
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ICT_GURU:
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RT @MackCollier Only 80 mins till today's #blogchat w Dells Chief Blogger @lionelatdell, bring your corp blogging questions! Open to EVERY1! |
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1:01 am
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MackCollier:
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Guys if you will be joining #blogchat tonite pls do 2 things: 1- Follow @lionelatdell & 2 - Check out Dell's blog - http://bit.ly/cJ2tQ6 |
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1:02 am
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KrisColvin:
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RT @MackCollier: Guys if you will be joining #blogchat tonite pls do 2 things: 1- Follow @lionelatdell & 2 - Check out Dell's blog - http://bit.ly/cJ2tQ6 |
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1:03 am
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monicalynn21:
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RT @MackCollier: Guys if you will be joining #blogchat tonite pls do 2 things: 1- Follow @lionelatdell & 2 - Check out Dell's blog - http://bit.ly/cJ2tQ6 |
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1:07 am
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rockinrobync:
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RT @MackCollier: If you're joining #blogchat 2nite pls do 2 things: 1Follow @lionelatdell, 2 Check out Dell's blog - http://bit.ly/cJ2tQ6 |
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1:19 am
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ridgelyjohnson:
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RT @MackCollier: If you will be joining #blogchat 2nite pls do 2 things: 1 Follow @lionelatdell & 2 Ck out Dell's blog http://bit.ly/cJ2tQ6 |
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1:23 am
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Jfavreau:
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RT @MackCollier: If you're joining #blogchat 2nite pls do 2 things: 1Follow @lionelatdell, 2 Check out Dell's blog - http://bit.ly/cJ2tQ6 |
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1:23 am
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ridgelyjohnson:
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RT @MackCollier: Don't miss #blogchat tonite, one of the best corp bloggers on the planet, @lionelatdell will be joining us! Starts 8pm CT! |
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1:27 am
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kmueller62:
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@MackCollier maybe you should make that your topic for #blogchat "Does Mack need....help?" |
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1:30 am
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SusannaSpeier:
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@MackCollier Looking fwrd 2 tonight's #blogchat w @LionelatDell & hoping 2 ask about social media resumes |
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1:32 am
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monicalynn21:
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@SusannaSpeier I would like to know about social media resumes as well. #blogchat |
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1:39 am
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MackCollier:
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@SusannaSpeier Hey good question, make sure to ask @lionelatdell what Dell looks for in terms of SM experience, skills #blogchat |
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1:47 am
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w2scott:
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Excited for #blogchat at 8 Central with @MackCollier and @lionelatdell - been awhile since I've been able to attend. |
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1:47 am
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CathyWebSavvyPR:
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RT @MackCollier: If you're joining #blogchat 2nite pls do 2 things: 1Follow @lionelatdell, 2 Check out Dell's blog - http://bit.ly/cJ2tQ6 |
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1:50 am
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elijahweb:
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#blogchat |
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1:52 am
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elijahweb:
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Hoping for a turbo night #blogchat |
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1:52 am
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dorasmith:
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RT @MackCollier: Don't miss #blogchat tonite, one of the best corp bloggers on the planet, @lionelatdell will be joining us! Starts 8pm CT! |
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1:53 am
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MackCollier:
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Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:54 am
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KellyAGraham:
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Make sure U get a seat at #blogchat tonite, 1 of the best corp bloggers on the planet, @lionelatdell joining us @ 6pm PT! (via MackCollier) |
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1:54 am
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w2scott:
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Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! /via @MackCollier |
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1:54 am
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BeckyMcCray:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:55 am
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VictorCanada:
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Nice! RT @shelisrael: Just thought of something precious we get from SM but very rarely mention: Encouragement. #blogchat |
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1:55 am
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joshua_d:
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Lionel rocks!! RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:55 am
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DebInDenver:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:55 am
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Mishon8:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:56 am
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SarahatDell:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:56 am
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Eric_Urbane:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:56 am
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cesarinou:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:56 am
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grtaylor2:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:56 am
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shannonevans:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:58 am
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avasiare:
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YAY! #blogchat at 8PM cst re: corporate blogging w/@lionellatdell might get chatty for a bit! |
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1:59 am
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LionelatDell:
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Here's my desktop just before the start of the #blogchat I'm co-hosting with @MackCollier: http://twitpic.com/14ncuk |
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1:59 am
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ChrisBatDell:
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RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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1:59 am
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Sue_Anne:
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Going to participate in #blogchat and watch #lytchat starting in a couple of minutes. |
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1:59 am
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tinkhanson:
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I need to work through #blogchat tonight, hate to miss it but I'm still tweaking this preso for tomorrow. Have fun! |
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1:59 am
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MackCollier:
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Guys you can follow #blogchat on Twitter, or here - http://bit.ly/57ANqS or here - http://bit.ly/8GTn8T |
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1:59 am
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Bucksome:
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RT @avasiare: YAY! #blogchat at 8PM cst re: corporate blogging w/@lionellatdell might get chatty for a bit! |
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1:59 am
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lisatrosien:
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RT @MackCollier: Guys you can follow #blogchat on Twitter, or here - http://bit.ly/57ANqS or here - http://bit.ly/8GTn8T |
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2:00 am
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mikestenger:
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@LionelatDell Use Tweetchat.com to keep track of the convo, works GR8! #blogchat |
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2:00 am
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profitmart:
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http://bit.ly/4S2nx3 RT @avasiare: YAY! #blogchat at 8PM cst re: corporate blogging w/@lionellatdell might get chatty for a bit! |
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2:00 am
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GetResults:
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Dear all, I'll be involved in a chat 4 next hour, exploring corp blogging - join us - & pardon my tweet flood on #blogchat |
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2:00 am
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AtlantaPR:
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#blogchat here I come. Twitter followers be warned - lots of tweets. |
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2:00 am
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ridgelyjohnson:
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Thanks for sharing the pic #blogchat |
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2:00 am
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LPT:
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RT @ChrisBatDell: RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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2:00 am
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JDEbberly:
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Apologies to my followers for MANY extra tweets as I enter Blogchat from 9pm to approx 1030pm ET #Blogchat |
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2:00 am
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LaurenGav:
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Hello #blogchat |
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2:01 am
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Sue_Anne:
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@JanieC Tweetdeck. I've got both columns side by side. If #blogchat gets super crazy, I'll switch it over to tweetchat #lytchat |
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2:01 am
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sharonmostyn:
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RT @MackCollier: Guys you can follow #blogchat on Twitter, or here - http://bit.ly/57ANqS or here - http://bit.ly/8GTn8T |
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2:01 am
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daneblogger:
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Corporate Blogging.. Hmm, is this topic irrelevant to most bloggers? #blogchat |
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2:01 am
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JDEbberly:
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RED ALERT TWEEPS!! DON'T MISS BLOGCHAT TONIGHT!! WE'RE DISCUSSING CORP BLOGGING W/ @lionelatdell !!! #Blogchat |
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2:01 am
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Kitjer:
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RT @SarahatDell: RT @MackCollier: Just 10 mins till #blogchat! Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! |
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2:01 am
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CharityHisle:
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RT @MackCollier: Guys you can follow #blogchat on Twitter, or here - http://bit.ly/57ANqS or here - http://bit.ly/8GTn8T #blogchat |
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2:01 am
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LorieAHuston:
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Participating in #blogchat. Don't know much about corporate tweeting so may just lurk tonight :-) #blogchat |
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2:01 am
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TeeRiddle:
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Hey folks
#blogchat |
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2:02 am
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rockinrobync:
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Apologies to my followers for extra tweets as I enter Blogchat from 9pm to approx 1030pm ET #Blogchat |
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2:02 am
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avasiare:
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@LaurenGav Hi Lauren :) #blogchat |
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2:02 am
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GetResults:
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@deniseoberry Always! #blogchat |
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2:02 am
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daneblogger:
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@TeeRiddle Hey Tee! #blogchat |
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2:02 am
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CharityHisle:
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@LionelatDell Great to 'see' you again! :) #blogchat |
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2:02 am
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lisahickey:
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#blogchat, starting now. RT @MackCollier: Tonite discussing corp blogging w @lionelatdell! Everyone is welcome! http://bit.ly/57ANqS |
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2:02 am
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kseniacoffman:
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@daneblogger No, many co's are getting into blogging - so a very relevant topic.
#blogchat |
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2:02 am
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GetResults:
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RT @JDEbberly: RED ALERT TWEEPS!! DON'T MISS BLOGCHAT TONIGHT!! WE'RE DISCUSSING CORP BLOGGING W/ @lionelatdell !!! #Blogchat #blogchat |
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2:03 am
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lindsaysydenham:
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Looking forward to joining #blogchat right now. Discussing corporate blogging! |
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2:03 am
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daneblogger:
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@kseniacoffman cool, but most of the bloggers at #blogchat is probably not into corporate blogging? You think? #blogchat |
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2:03 am
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TeeRiddle:
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@daneblogger Hi Mikkel. Long time no see! #blogchat |
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2:04 am
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mikestenger:
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I'll be chatting it up . If you'd like to join the topic, feel free. If my tweets are clogging the stream, my bad #blogchat |
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2:04 am
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daneblogger:
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@TeeRiddle Yeah, definitely. #blogchat |
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2:04 am
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LionelatDell:
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@CharityHisle Thanks... I've got Tweetchat ready to go. #blogchat |
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2:04 am
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shortformernie:
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Hey all, Ernie Smith from http://shortformblog.com/ here. Peeking head in here and there. #blogchat |
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2:04 am
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daneblogger:
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RT @mikestenger: Ill be chatting it up . If youd like to join the topic, feel free. If my tweets are clogging the stream, my bad! #blogchat |
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2:04 am
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w2scott:
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@daneblogger There are probably a few who occasionally have to consult / advise corp. bloggers #blogchat |
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2:04 am
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eljadaae:
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Following #blogchat through http://wthashtag.com - nice! |
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2:05 am
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kseniacoffman:
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@daneblogger I honestly don't know about the make-up of the audience; I run a semi-corporate blog so very relevant to me #blogchat |
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2:05 am
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ICT_GURU:
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Stepping into #Blogchat so excuse the excessive tweets. |
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2:05 am
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KellyAGraham:
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I'm involved in a #blogchat for next hr w/ @MackCollier @LionelatDell discussing corp blogging, join us. Forgive me for the extra tweets |
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2:05 am
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lindsaysydenham:
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Corporate blogging is an excellent topic as most co's are moving that direction. You never know if youll be blogging for 1 someday #blogchat |
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2:05 am
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mikestenger:
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So, corporate blogging. I kinda have to go w/@daneblogger because most aren't in that arena but oh well. #blogchat |
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2:05 am
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TeeRiddle:
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Does corporate blogging hurt the "little guy" that is trying to break into blogging? #blogchat |
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2:05 am
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joshua_d:
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loading up TweetChat to watch @LionelatDell
#blogchat |
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2:06 am
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JDEbberly:
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@shortformernie Hi there Ernie!! Good to see ya on #Blogchat |
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2:06 am
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onepinktee:
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eavesdropping on tonight's #blogchat on corp blogging with @lionelatdell |
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2:06 am
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kevinks:
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Starting a blog for my small business. Blogged before, though.
#blogchat |
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2:06 am
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resultsrev:
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@daneblogger Maybe not into corp blogging, but @LionelatDell is down to earth and practical. I'm all small biz, and I'm here. #blogchat |
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2:06 am
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ICT_GURU:
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@LionelatDell G'day from Australia Lionel! Looking forward to chatting with ya on #blogchat |
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2:06 am
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GetResults:
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@mikestenger I suspect there will be enough "transferrable knowledge" to make it a worthy time #blogchat |
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2:06 am
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MackCollier:
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Guys let's kick off #blogchat tonite w @lionelatdell, we'll be discussing corp blogging so thanks for joining Lionel & throw out your ?s |
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2:07 am
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shortformernie:
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@JDEbberly Ditto! #blogchat |
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2:07 am
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lindsaysydenham:
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@TeeRiddle I don't think it hurts the little guy. Corp blogging exists for an entirely different function - transparency. #blogchat |
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2:07 am
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mikestenger:
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@TeeRiddle There's many inviduals out there who's blogs are far bigger than large companies & who connect better #blogchat |
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2:07 am
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daneblogger:
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@resultsrev cool! I didn't knew how many there was into this. But well I think there is lots who isn't in to it. At least I am not #blogchat |
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2:07 am
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Sue_Anne:
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@mikestenger Most aren't, but lots are talking about it and want to be there. They're just trying to figure out how. #blogchat |
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2:07 am
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kseniacoffman:
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@TeeRiddle Why would corp. blogging hurt the 'little guys'? Corp blogs are part of company comms so objectives are different. #blogchat |
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2:07 am
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CharityHisle:
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@TeeRiddle I don't think corporate blogging hurts the 'little guy'. Blogging is equal opportunity... #blogchat |
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2:07 am
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JoeHage:
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Q: I've got this @amazon ad from "ads by 140 Proof" atop my TweetGrid stream. Is that a #blogchat or @TweetGrid thing? |
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2:07 am
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w2scott:
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@resultsrev small biz still need to understand dos & don'ts, best practices and conversation (cc: @daneblogger) #blogchat |
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2:07 am
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JDEbberly:
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@shortformernie This is going to be one of those really great blogchats!!! :) #Blogchat |
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2:07 am
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LionelatDell:
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@ICT_GURU Hello.. read to drink from the #blogchat firehose! |
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2:07 am
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burhop:
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@mikestenger @daneblogger I don't know. Most bloggers have real jobs too... working for companies that are getting interested in #blogchat |
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2:08 am
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karimacatherine:
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Hi Everyone at #blogchat |
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2:08 am
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Sue_Anne:
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RT @lindsaysydenham I don't think it hurts the little guy. Corp blogging exists for an entirely diff function - transparency. #blogchat |
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2:08 am
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bataviastreet:
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greetings from Atlanta #blogchat |
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2:08 am
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Sue_Anne:
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@lindsaysydenham It's about transparency and corps are recognizing the SEO value, content value, etc. #blogchat |
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2:08 am
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daneblogger:
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@burhop That is right, indeed. #blogchat |
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2:08 am
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AtlantaPR:
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@JoeHage Not seeing that on TweetDeck #blogchat |
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2:08 am
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elijahweb:
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Looking forward to new perspectives in business blogging! #blogchat |
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2:09 am
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JDEbberly:
|
RT @Sue_Anne: @lindsaysydenham It's about transparency and corps are recognizing the SEO value, content value, etc. #Blogchat |
|
2:09 am
|
MackCollier:
|
@lionelatdell I have always wondered, what is Dell's content strategy for Direct2Dell? How do you determine topics to cover? #blogchat |
|
2:09 am
|
JDEbberly:
|
RT @lindsaysydenham I don't think it hurts the little guy. Corp blogging exists for an entirely diff function - transparency. #Blogchat |
|
2:09 am
|
avasiare:
|
RT @Sue_Anne: @lindsaysydenham It's about transparency and corps are recognizing the SEO value, content value, etc. (Agree) #blogchat |
|
2:09 am
|
Sue_Anne:
|
Agree! RT @burhop I don't know. Most bloggers have real jobs too... working for companies that are getting interested in #blogchat |
|
2:09 am
|
kseniacoffman:
|
@Sue_Anne @lindsaysydenham - Agree w/ 'transparency' - and also to create an additional channel of communications w/ customers #blogchat |
|
2:09 am
|
mikestenger:
|
Listen: If ur company is just going to sell & pitch & not actually build a relationship, then quit blogging. #blogchat |
|
2:09 am
|
lindsaysydenham:
|
@sue_anne Exactly. RT It's about transparency and corps are recognizing the SEO value, content value, etc. #blogchat |
|
2:09 am
|
karimacatherine:
|
Happy that @lionelatdell is at #blogchat tonight. I am a New Dell owner :) |
|
2:09 am
|
dmgerbino:
|
@LionelatDell How corporate blogs does Dell have? #BlogChat |
|
2:09 am
|
andyathalo:
|
Who's Da man? He is: RT @LionelatDell: @CharityHisle Thanks... I've got Tweetchat ready to go. #blogchat |
|
2:09 am
|
TeeRiddle:
|
@CharityHisle I mean if I have a blog on PCs for instance will Dell's blog hurt my blog b/c the readers will visit it over mine
#blogchat |
|
2:09 am
|
KellyAGraham:
|
Don't most readers expect corporate blogs to be just another form of advertising? #blogchat |
|
2:09 am
|
karimacatherine:
|
RT @Sue_Anne: @lindsaysydenham It's about transparency and corps are recognizing the SEO value, content value, etc. #blogchat |
|
2:10 am
|
ICT_GURU:
|
@karimacatherine Hey K! welcome to the #blogchat party. |
|
2:10 am
|
lisahickey:
|
RT @Sue_Anne: @lindsaysydenham It's about transparency and corps are recognizing the SEO value, content value, etc. #blogchat |
|
2:10 am
|
resultsrev:
|
@daneblogger If you're into blogging, I think you'll enjoy @LionelatDell. Cheers! #blogchat |
|
2:10 am
|
kseniacoffman:
|
@lionelatdell Do you manage/oversee all of Dell's blogs, not just Direct2Dell? #blogchat |
|
2:10 am
|
GetResults:
|
@Sue_Anne @lindsaysydenham - is it about transparency or recognition of a new, exciting, medium that must be addressed? #blogchat |
|
2:10 am
|
ICT_GURU:
|
@Sue_Anne G'day stranger! Only ever see you in the cool chats! #blogchat |
|
2:10 am
|
grtaylor2:
|
@LionelatDell as a corp blogger how restricted are you with topics abd posts? #blogchat |
|
2:10 am
|
JDEbberly:
|
RT @KellyAGraham: Don't most readers expect corporate blogs to be just another form of advertising #Blogchat |
|
2:10 am
|
jonathansaar:
|
@AtlantaPR everything is well- Peggy Waskom was a huge success- thanks for your help! enjoy #blogchat ;) |
|
2:10 am
|
ridgelyjohnson:
|
I 'm with Mack on this- does Dell try to guide your blog content or do your readers? #blogchat |
|
2:10 am
|
mikestenger:
|
@burhop True that Mark, didn't think about it #blogchat |
|
2:11 am
|
resultsrev:
|
@w2scott Absolutely, Will. Stepping away from soapbox now ;-) #blogchat |
|
2:11 am
|
MackCollier:
|
Sorry guys, Twitter is really screwy for me right now, I think #blogchat is to blame ;) |
|
2:11 am
|
CharityHisle:
|
@TeeRiddle I think sometimes the 'little guy' has the advantage of authenticity and trust. Corporate really has to earn it. #blogchat |
|
2:11 am
|
rayferreira:
|
It's much harder for small biz to have its thought leaders focus on blogging when they're jammed with billable projects #blogchat |
|
2:11 am
|
knmu:
|
@KellyAGraham Unfortunately many are, but I don't expect it. There are so many more valuable things corporations can do with blogs #blogchat |
|
2:11 am
|
ICT_GURU:
|
RT @mikestenger Listen: If ur company is just going to sell & pitch & not actually build a relationship, then quit blogging. #blogchat |
|
2:11 am
|
JDEbberly:
|
RT @ridgelyjohnson: I 'm with Mack on this- does Dell try to guide your blog content or do your readers? #Blogchat |
|
2:11 am
|
kseniacoffman:
|
@GetResults For me, a corp blog was an extension of our twitter channel; sometimes you cannot put everything in 140 chars #blogchat |
|
2:11 am
|
avasiare:
|
@KellyAGraham Which is why I feel it is hard to build a community in a corp blog, Dell has done a good job. #blogchat |
|
2:11 am
|
sharonmostyn:
|
That's me! RT @burhop I don't know. Most bloggers have real jobs too... working for companies that are getting interested in #blogchat |
|
2:11 am
|
kevinks:
|
What are good corp blogs to show what "doing it right" looks like? #blogchat |
|
2:11 am
|
TeeRiddle:
|
So everyone reads Trust Agents and now wants to "seem" transparent while actually still sticking it to consumers #blogchat |
|
2:12 am
|
LionelatDell:
|
@MackCollier And also to provide service to customers and connect with them on a variety of topics they want to discuss. #blogchat |
|
2:12 am
|
kseniacoffman:
|
@CharityHisle Corp blogs different have a problem w/ authenticity; most ppl would expect 'spin' from a corp voice #blogchat |
|
2:12 am
|
resultsrev:
|
(P.S. to my followers - sorry for the excessive tweets - hoping to learn from @LionelatDell tonight on #blogchat. I'll be done in an hour.) |
|
2:12 am
|
JDEbberly:
|
OT post here: i found that I don't have hangs anymore once I changed browsers to Opera 10.5 #Blogchat |
|
2:12 am
|
lindsaysydenham:
|
100% Agree. RT @CharityHisle I think sometimes the little guy has the advantage of authenticity and trust. Corporate has 2 earn. #blogchat |
|
2:12 am
|
sharonmostyn:
|
They shouldn't! RT @KellyAGraham: Don't most readers expect corporate blogs to be just another form of advertising? #blogchat |
|
2:12 am
|
ICT_GURU:
|
@MackCollier Haha see what one of your ideas has started! #blogchat |
|
2:12 am
|
MackCollier:
|
RT @LionelatDell: Our core content strategy for @Direct2Dell is to focus on educating our customers about our products & srvcs. #blogchat |
|
2:12 am
|
4byoung:
|
RT @CharityHisle: @TeeRiddle Sometimes the little guy has advantage of authenticity & trust. Corporate really has to earn it. #blogchat |
|
2:12 am
|
monicalynn21:
|
Makes sense @kseniacoffman For me, a corp blog was an extension of our twitter; sometimes you cant put everything in 140 chs #blogchat |
|
2:13 am
|
CharityHisle:
|
@TeeRiddle That's a bit harsh. I think some intentions are good... sharing information, opening doors of communication. #blogchat |
|
2:13 am
|
MackCollier:
|
RT @LionelatDell: Our core content strategy for @Direct2Dell is to focus on educating our customers about our products & srvcs. #blogchat |
|
2:13 am
|
monicalynn21:
|
RT @MackCollier: RT @LionelatDell: Our core content strategy for @Direct2Dell is to focus on educating our customers about our products & srvcs. #blogchat |
|
2:13 am
|
GetResults:
|
@kseniacoffman Good point - it's the reaching out, the interactivity - transparency, too, but reaching out / connecting is key #blogchat |
|
2:13 am
|
patrickallmond:
|
@TeeRiddle Probably some truth to that #blogchat |
|
2:13 am
|
TeeRiddle:
|
@CharityHisle true. Just because a corp. has a blog doesn't mean it will sway me to purchase. #blogchat |
|
2:13 am
|
daneblogger:
|
What defines a good corp blog? Don't you think it is hard to build trust as a corp blogger. Because they need to earn on it. #blogchat |
|
2:13 am
|
sharonmostyn:
|
RT @CharityHisle: @TeeRiddle I think sometimes 'little guy' has advantage of authenticity & trust. Corporate really has to earn it #blogchat |
|
2:13 am
|
LionelatDell:
|
@KseniaCoffman My main job is managing @Direct2Dell, but yes, I am responsible for all 7 of our blogs overall: www.dell.com/blogs. #blogchat |
|
2:13 am
|
JDEbberly:
|
RT @LionelatDell: @MackCollier And also to provide service to custrs and connect w them on a variety of topics they want to disc #Blogchat |
|
2:13 am
|
JDEbberly:
|
RT @LionelatDell: Our core content strategy for @Direct2Dell is to focus on educating our customers about our products & srvcs. #Blogchat |
|
2:13 am
|
ICT_GURU:
|
@rayferreira Yeah I see your point. But Small Biz doesn't have the rules and the regs of larger companies. Ideas flow easier. #blogchat |
|
2:13 am
|
Sue_Anne:
|
RT @CharityHisle I think sometimes the little guy has the advantage of authenticity and trust. Corporate has 2 earn. #blogchat |
|
2:13 am
|
burhop:
|
@mikestenger I think most companies are past the "blog as a sales tool". Still I don't think mst companies have found best way 2 #blogchat |
|
2:13 am
|
rockinrobync:
|
RT @LionelatDell: Our core content strategy for @Direct2Dell is to focus on educating our customers about our products & srvcs. #blogchat |
|
2:13 am
|
CharityHisle:
|
@kseniacoffman EXACTLY! It's a bigger challenge to overcome than if you're the 'little guy'. #blogchat |
|
2:13 am
|
Eric_Urbane:
|
Corporate Blogging is about providing valuable content to your customer, Not all that complicated, #blogchat |
|
2:13 am
|
4byoung:
|
RT @LionelatDell: Our core content strategy for @Direct2Dell is to focus on educating our customers about our products & srvcs. #blogchat |
|
2:14 am
|
sharonmostyn:
|
RT @kseniacoffman: @GetResults For me, a corp blog was extension of twitter channel; sometimes u can't put everything in 140 chars #blogchat |
|
2:14 am
|
AtlantaPR:
|
RT @Eric_Urbane: Corporate Blogging is about providing valuable content to your customer, Not all that complicated, #blogchat (AGREE) |
|
2:14 am
|
JDEbberly:
|
RT @CharityHisle I think sometimes the little guy has the advantage of authenticity and trust. Corporate has 2 earn. #Blogchat |
|
2:14 am
|
patrickallmond:
|
@daneblogger Depends on the blog. Some blog are strictly 4 info & cust service, not sales #blogchat |
|
2:14 am
|
CharityHisle:
|
@TeeRiddle A blog will not influence my purchasing decision. #blogchat |
|
2:14 am
|
GetResults:
|
RT @Eric_Urbane: Corporate Blogging is about providing valuable content to your customer, Not all that complicated, #blogchat |
|
2:14 am
|
lindsaysydenham:
|
Corp blogs are a form of advertising. People don't go for opinions about general products. They go for info on specific products. #blogchat |
|
2:14 am
|
MackCollier:
|
@LionelatDell Ok do you try to handle customer service directly on the blog, or route those issues to someone else? #blogchat |
|
2:14 am
|
dorasmith:
|
RT @burhop: @mikestenger I think most companies are past the "blog as a sales tool". Still I don't think mst have found best way #blogchat |
|
2:14 am
|
kseniacoffman:
|
@LionelatDell How many editors/writers across all of the blogs; and are ppl dedicated to blogs, or do smthng else? #blogchat |
|
2:14 am
|
Sue_Anne:
|
RT @monicalynn21: Makes sense. For me, a corp blog was an extension of our twitter; sometimes you cant put everything in 140 chs #blogchat |
|
2:14 am
|
JDEbberly:
|
RT @Eric_Urbane: Corporate Blogging is about providing valuable content to your customer, Not all that complicated, #Blogchat |
|
2:14 am
|
robungar:
|
Agreed RT @Eric_Urbane: Corporate Blogging is about providing valuable content to your customer, Not all that complicated, #blogchat |
|
2:14 am
|
daneblogger:
|
I think it is nice to see corp blogs. It just shows the company is into social media. It's even better if they interact w/readers. #blogchat |
|
2:14 am
|
SusannaSpeier:
|
How do you think transparency and social media will affect more controversial industries like banks & health insurance companies? #blogchat |
|
2:14 am
|
mikestenger:
|
I've got nothing else to add. Thanks to #lytchat I'll be over there. #blogchat |
|
2:14 am
|
ICT_GURU:
|
RT @LionelatDell My main job is managing @Direct2Dell, but yes I am responsible for all 7 of our blogs overall: www.dell.com/blogs #blogchat |
|
2:14 am
|
Sue_Anne:
|
RT @TeeRiddle: @CharityHisle true. Just because a corp. has a blog doesn't mean it will sway me to purchase. #blogchat |
|
2:14 am
|
KimBrame:
|
RT @AtlantaPR: RT @Eric_Urbane: Corporate Blogging is about providing valuable content to your customer, Not all that complicated, #blogchat (AGREE) |
|
2:15 am
|
AtlantaPR:
|
A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:15 am
|
patrickallmond:
|
@Eric_Urbane Corporate blogging is not about one thing. It depends on the blog. you can have multiples with diff purposes #blogchat |
|
2:15 am
|
monicalynn21:
|
I think Corporate blogging is a great avenue to reach consumers and discuss with them without a middle man. #blogchat |
|
2:15 am
|
TeeRiddle:
|
@CharityHisle But that's the reason that companies like Dell have started blogging, correct? To induce more sells #blogchat |
|
2:15 am
|
eljadaae:
|
@KellyAGraham I think for most people (non-marketing), a blog is just a website , no distinction blog/website/other comm. #blogchat |
|
2:15 am
|
LionelatDell:
|
@GRTaylor2 Luckily, I'm not very restricted as far as blog topics. I've been in Comms for more than 12 years at Dell. That helps. #blogchat |
|
2:15 am
|
elijahweb:
|
Any feel like sharing their example of a great quality corp. blog or even a great small biz blog? #blogchat |
|
2:15 am
|
robungar:
|
@SusannaSpeier Those companies need to start adjusting their biz practices before worrying about social media #blogchat |
|
2:15 am
|
w2scott:
|
RT @LionelatDell: Core content strategy for @Direct2Dell & other blogs is to focus on educating customers about products & srvcs #blogchat |
|
2:15 am
|
ridgelyjohnson:
|
Seems it woudl be very challenging not to go off on tangent with specific ?'s about products- how do you not do that #blogchat |
|
2:15 am
|
ICT_GURU:
|
@burhop totally agree with you. Most companies don't know how to engage users with their blog. #blogchat |
|
2:15 am
|
JDEbberly:
|
RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #Blogchat |
|
2:15 am
|
AtlantaPR:
|
@SusannaSpeier Highly regulated industries have a hard time participating in social media. #blogchat |
|
2:15 am
|
jaycross:
|
Let's peel that onion another layer: corporate blogs improve customer relationships. We like what we know, not know what we like. #blogchat |
|
2:15 am
|
robungar:
|
Social media just amplifies what already exists #widto #blogchat |
|
2:15 am
|
CharityHisle:
|
RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:15 am
|
Jfavreau:
|
@MackCollier Umm maybe the #USA v #Canda is the problem? #Van2010 #olympics #blogchat |
|
2:16 am
|
MackCollier:
|
@LionelatDell So are you hoping people that want to learn more about your products will start at the blog? Big SEO benefits? #blogchat |
|
2:16 am
|
GetResults:
|
@SusannaSpeier in the true sense of the possibilities of SM, I think they'll be primarily "late adapters" #blogchat |
|
2:16 am
|
Eric_Urbane:
|
A Corporate Blog SHOULD sway you to purchase, Otherwise, Why are you doing it, #blogchat |
|
2:16 am
|
kseniacoffman:
|
@ICT_GURU What makes you say that - i.e. what are the signs of not engaging readers? #blogchat |
|
2:16 am
|
w2scott:
|
RT @patrickallmond: Corporate blogging is not about one thing. It depends on the blog. you can have multiples with diff purposes #blogchat |
|
2:16 am
|
CathyWebSavvyPR:
|
@lindsaysydenham I disagree - 2 me bad corp. blogs are about specific products - Good Corp blogs give other useful info #BlogChat |
|
2:16 am
|
ICT_GURU:
|
Think the biggest secret to corporate blogging is following principles of Cluetrain Manifesto http://www.cluetrain.com #blogchat |
|
2:16 am
|
corettajackson:
|
Interesting tidbits from #blogchat |
|
2:16 am
|
Sue_Anne:
|
RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:16 am
|
dorasmith:
|
RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:16 am
|
avasiare:
|
@elijahweb Two years of "little guy" blogging under our belt, no intention of stopping www.avasiare.com/blog #blogchat |
|
2:16 am
|
LionelatDell:
|
@MackCollier Re: customer service, it varies. Yes, we do have folks that handle requests, but we will blog about systemic issues #blogchat |
|
2:16 am
|
CharityHisle:
|
@AtlantaPR One of my customers has increased traffic 34% in 3 mos. w/ a blog & is planning to discontinue Google Ad Words. #blogchat |
|
2:16 am
|
monicalynn21:
|
These stats are fabulous!! @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #Blogchat |
|
2:16 am
|
Sue_Anne:
|
@AtlantaPR Yes, that's one of the reasons so many companies are thinking about having blogs. #blogchat |
|
2:17 am
|
PSDungeonMaster:
|
RT @CharityHisle: RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:17 am
|
daneblogger:
|
The biggest benefit from a corp. blog is probably the huge SEO advantage. #blogchat |
|
2:17 am
|
CathyWebSavvyPR:
|
RT @LionelatDell My main job is managing @Direct2Dell, but yes I am responsible for all 7 of our blogs overall: www.dell.com/blogs #BlogChat |
|
2:17 am
|
lindsaysydenham:
|
It is difficult 4 these industries cuz they are heavily regulated @SusannaSpeier How do you think SM will affect...#blogchat |
|
2:17 am
|
LisaPetrilli:
|
@LionelatDell Advice you *wish* you'd received before starting as corp blogger? How would it have helped you? #blogchat |
|
2:17 am
|
CharityHisle:
|
RT @jaycross: Lets peel that onion another layer: corporate blogs improve customer relationships. #blogchat |
|
2:17 am
|
TeeRiddle:
|
@Eric_Urbane But will a blog change public perception of a product? If the product is junk the blog won't fix that #blogchat |
|
2:17 am
|
MackCollier:
|
Guys if you have a question specifically for Lionel, make sure you add @lionelatdell to your tweets, he might miss them otherwise #blogchat |
|
2:17 am
|
GetResults:
|
@robungar they need to do both, neither can be ignored, or postponed or it will cost more to recover #blogchat |
|
2:17 am
|
CathyWebSavvyPR:
|
@AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% [source?] #BlogChat |
|
2:17 am
|
loisgeller:
|
I can't seem to get into #blogchat tonight, Bell South service is "challenged"! |
|
2:17 am
|
Sue_Anne:
|
@AtlantaPR Many more companiess are recognizing the value of "sharing" content, which is easier to do from blogging platform #blogchat |
|
2:17 am
|
MultifamilyPro:
|
RT @CharityHisle: @AtlantaPR One of my customers has increased traffic 34% in 3 mos. w/ a blog & is planning to discontinue Google Ad Words. #blogchat |
|
2:17 am
|
BLKMGK01:
|
@_Ashley_Nicole_ Hey Ash you around? Might want to jump into #blogchat Interesting ideas on SM for corporations. |
|
2:17 am
|
jaycross:
|
Source of "increase website traffic by 50 - 200%"?? #blogchat |
|
2:17 am
|
JDEbberly:
|
RT @jaycross: Lets peel that onion another layer: corporate blogs improve customer relationships #Blogchat |
|
2:17 am
|
4byoung:
|
@AtlantaPR Great stat. Do you have source for that? #blogchat |
|
2:18 am
|
dorasmith:
|
RT @eljadaae: @KellyAGraham I think for most people (non-mkting) a blog is just a website ... (interesting viewpt) #blogchat |
|
2:18 am
|
LionelatDell:
|
@KseniaCoffman Overall, I'd about 150 contributors to all our blogs. Each of our 7 blogs has a blog owner. Most do it part time. #blogchat |
|
2:18 am
|
patrickallmond:
|
If you make sales that LAST priority of your blog it is likely to be the thing that gets the most impact and increase #blogchat |
|
2:18 am
|
robungar:
|
@lionelatdell What's the biggest challenge to implementing social media in an enterprise setting? #blogchat |
|
2:18 am
|
MackCollier:
|
RT @LisaPetrilli: @LionelatDell Advice you *wish* youd received before starting as corp blogger? How would it have helped you? #blogchat |
|
2:18 am
|
ICT_GURU:
|
RT @patrickallmond Corporate blogging is not about one thing. It depends on the blog. you can have multiples with diff purposes #blogchat |
|
2:18 am
|
w2scott:
|
Do you have case studies to support this? @AtlantaPR: increase website traffic by 50 - 200% #blogchat |
|
2:18 am
|
CathyWebSavvyPR:
|
@AtlantaPR Great corp blog stats - do you have (or can you send later) the source for your stats? #BlogChat |
|
2:18 am
|
SusannaSpeier:
|
@lionelatdell If its not too late to ask, I'd also like 2 know what Dell looks 4 in terms of SM experience when reviewing resumes #blogchat |
|
2:18 am
|
Sue_Anne:
|
RT @AtlantaPR: @SusannaSpeier Highly regulated industries have a hard time participating in social media. #blogchat |
|
2:18 am
|
JDEbberly:
|
RT @Eric_Urbane: A Corporate Blog SHOULD sway you to purchase, Otherwise, Why are you doing it, #Blogchat |
|
2:18 am
|
ICT_GURU:
|
RT @eljadaae I think for most people (non-marketing) a blog is just a website , no distinction blog/website/other comm. #blogchat <-SO TRUE! |
|
2:18 am
|
loisgeller:
|
@TeeRiddle If the product is junk, why bother marketing it? #blogchat |
|
2:18 am
|
CherieTNola:
|
RT @daneblogger: What defines a good corp blog? Don't u think its hard 2 build trust as corp blogger. Bc they need 2 earn on it. #blogchat |
|
2:18 am
|
ICT_GURU:
|
@eljadaae But it keeps us IT Guru's in business! #blogchat |
|
2:18 am
|
susanbeebe:
|
@LionelatDell What is your criteria for blogging "systemic issues", e.g. > 5 min outage or something like > 30mins, etc? Rules? #blogchat |
|
2:18 am
|
centsiblelife:
|
Lurking and reading along on #blogchat. Topic: corporate blogging. I have little experience in this area bt I find it fascinating. #blogchat |
|
2:18 am
|
Eric_Urbane:
|
@TeeRiddle Of course not, a Blog or Social Media doesn't change a boring product into Remarkable, #blogchat |
|
2:18 am
|
JDEbberly:
|
RT @Sue_Anne: RT @AtlantaPR: @SusannaSpeier Highly regulated industries have a hard time participating in social media #Blogchat |
|
2:19 am
|
Jfavreau:
|
RT @Eric_Urbane: A Corporate Blog SHOULD sway you to purchase, Otherwise, Why are you doing it, #blogchat |
|
2:19 am
|
CharityHisle:
|
RT @patrickallmond Corporate blogging is not about one thing. It depends on the blog. you can have multiples w/ diff purposes #blogchat |
|
2:19 am
|
CASUDI:
|
@CathyWebSavvyPR Seems the really good Corp blogs build a very loyal community~ 2 way open communication #blogchat |
|
2:19 am
|
burhop:
|
Curious too. Small companies? RT @jaycross: Source of "increase website traffic by 50 - 200%"?? #blogchat |
|
2:19 am
|
lindsaysydenham:
|
@CathyWebSavvyPR Interesting cuz I go to corpblogs for info about specific products cuz theyre the 1 with best troubleshooting #blogchat |
|
2:19 am
|
sharonmostyn:
|
RT @Sue_Anne: RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:19 am
|
JoeHage:
|
For @cardiacscience, reasons for blog: (1) SEO benefits (2) credibility in the space (3) *maybe* a lead or two. #blogchat |
|
2:19 am
|
VictorCanada:
|
@LionelatDell Do you find that corp blogs are great for building customer loyalty? #blogchat |
|
2:19 am
|
Jfavreau:
|
RT @sue_anne: RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:19 am
|
Sue_Anne:
|
RT @CharityHisle One of my customers has increased traffic 34% in 3 mos. w/ a blog & is planning to discontinue Google Ad Words. #blogchat |
|
2:19 am
|
LionelatDell:
|
@MackCollier Yeah, we know from looking at the traffic that customers want to see product info. Focus is to create content.... #blogchat |
|
2:19 am
|
eljadaae:
|
@ICT_GURU And isn't it all about how people use information, not about how we marketers label it? #blogchat #blogchat |
|
2:19 am
|
AtlantaPR:
|
@w2scott @4byoung @cathywebsavvypr Multiple case studies. Everything we have built achieves this. #blogchat http://www.mRELEVANCE.com |
|
2:19 am
|
zkellyq:
|
@LionelatDell If I gotta start a corporate blog tomorrow/ No time to learn. What are the 3 bottom-line things to know? #blogchat |
|
2:19 am
|
KellyAGraham:
|
@LionelatDell If you are looking for customer engagement at the corp blog level, what are top 5 tips? #blogchat |
|
2:19 am
|
ICT_GURU:
|
@LionelatDell Do u think if a newbie who hadn't worked at Dell before raised an idea for Social Media would they be as receptive? #blogchat |
|
2:19 am
|
TeeRiddle:
|
@loisgeller Come on now. How many companies make junk products but still market? oooohhh about a million #blogchat |
|
2:19 am
|
_Ashley_Nicole_:
|
@BLKMGK01 Thanks! I'm in now! #blogchat |
|
2:20 am
|
sharonmostyn:
|
RT @CharityHisle: @AtlantaPR 1 of my custs has increased traffic 34% in 3 mos w/ a blog & is planning 2 discontinue Google AdWords #blogchat |
|
2:20 am
|
ICT_GURU:
|
RT @robungar Those companies need to start adjusting their biz practices before worrying about social media #blogchat |
|
2:20 am
|
avasiare:
|
Corp blogging helps with SEO, not that @lionelatdell needs that, but for the smaller biz. #blogchat |
|
2:20 am
|
kseniacoffman:
|
@Eric_Urbane You also need to consider media landscape is changing; you need to be your own 'publisher' -> corp. blog #blogchat |
|
2:20 am
|
mbrewer:
|
RT @patrickallmond: If you make sales that LAST priority of your blog it is...the thing that gets the most impact and increase #blogchat |
|
2:20 am
|
AtlantaPR:
|
@CharityHisle EXACTLY! Why pay for what you can get organically. #blogchat |
|
2:20 am
|
robungar:
|
@KellyAGraham #1 passion #blogchat |
|
2:20 am
|
LionelatDell:
|
@MackCollier ... that's more detailed or more of an inside look than what you can get in a press release or on Dell.com .#blogchat |
|
2:20 am
|
JDEbberly:
|
RT @JoeHage: For @cardiacscience, reasons for blog: (1) SEO benefits (2) credibility in the space (3) *maybe* a lead or two. #Blogchat |
|
2:20 am
|
TeeRiddle:
|
@JoeHage But how much SEO does a major household name company need? #blogchat |
|
2:20 am
|
loisgeller:
|
RT @LionelatDell: @MackCollier Yeah, we know from looking at traffic: customers want product info. Focus :create content.... #blogchat |
|
2:20 am
|
FPWellman:
|
RT @AtlantaPR: A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:20 am
|
CathyWebSavvyPR:
|
@lindsaysydenham Agreed, once you have bought product, but 4 brand awareness, building trust w prospective buyers, cast wider net #BlogChat |
|
2:20 am
|
JDEbberly:
|
RT @AtlantaPR: @w2scott @4byoung @cathywebsavvypr Mult case studies. Everything weve built achieves this http://www.mRELEVANCE.com #Blogchat |
|
2:20 am
|
grtaylor2:
|
@LionelatDell What do u think about guest posts? Read a lot bout it lately but not sure I want to go in that direction - thought? #blogchat |
|
2:21 am
|
eljadaae:
|
@JoeHage Re SEO goals, although important, I don't think it should be nr 1 reason. #naieve?? #blogchat |
|
2:21 am
|
ICT_GURU:
|
@kseniacoffman Eg. Always promoting something. Instead of having conversations. U see it with a lot of newbies to Twitter. #blogchat |
|
2:21 am
|
daneblogger:
|
Corp. blogging gives lots of benefits. Making a much loyal cust. base. Though I think corp. blog can be used to mislead the cust. #blogchat |
|
2:21 am
|
patrickallmond:
|
Your best option? Multiple blogs - 1 for sales/product announcements. 1 for cust svc. #blogchat |
|
2:21 am
|
rayferreira:
|
Some say active corporate bloggers are really building personal brand for career advancement... is this just paranoia? #blogchat |
|
2:21 am
|
andyathalo:
|
@Lionelatdell What would be yout advice to Toyota corporate bloggers after these past 3 weeks? #blogchat |
|
2:21 am
|
CherieTNola:
|
RT @monicalynn21: I think Corporate blogging is a great avenue to reach consumers and discuss with them without a middle man. #blogchat |
|
2:21 am
|
4byoung:
|
RT @LionelatDell: @MackCollier We know frm looking at traffic that customers want to see prod info. Focus is to create content.... #blogchat |
|
2:21 am
|
sharonmostyn:
|
#blogchat Q for @lionelatdell - What differences do you see between "personal" vs "corporate" blogging? |
|
2:21 am
|
karimacatherine:
|
@lionelatdell: I think you have enough questions for now, will wait for your answers #blogchat |
|
2:21 am
|
CharityHisle:
|
@TeeRiddle Was it to induce more sales or provide customer service opportunities? #blogchat |
|
2:21 am
|
GetResults:
|
@TeeRiddle all brands need continuing reinforcement in the marketplace to retain "share of mind" on way to "share of market) #blogchat |
|
2:21 am
|
monicalynn21:
|
Social media isn't going to cure a boring brand/company, just like it can't be the only marketing/pr tool used. #blogchat |
|
2:21 am
|
sharonmostyn:
|
RT @JDEbberly: RT @Eric_Urbane: A Corporate Blog SHOULD sway you to purchase, Otherwise, Why are you doing it, #Blogchat |
|
2:22 am
|
jfouts:
|
@AtlantaPR Absolutely. Why pay for ads when organic search performs so much better. #Blogchat |
|
2:22 am
|
loisgeller:
|
@VictorCanada Can't believe you're on #blogchat and not riveted to the hockey game. I'm afraid to look. US was ahead 3:1 . |
|
2:22 am
|
w2scott:
|
@AtlantaPR Thanks! #blogchat |
|
2:22 am
|
CASUDI:
|
@Eric_Urbane Loyal to the brand via the blog can mean sales eventually ~ not always RIGHT now #blogchat |
|
2:22 am
|
TeeRiddle:
|
@grtaylor2 Great question! Most corp blogs really don't have much to do with guest posts #blogchat |
|
2:22 am
|
jaycross:
|
RT @sharonmostyn: #blogchat Q for @lionelatdell - What differences do you see between "personal" vs "corporate" blogging? LAWYERS
#blogchat |
|
2:22 am
|
karimacatherine:
|
Agree! with you @CathyWebSavvyPR in regards to answer to @lindsaysydenham #BlogChat |
|
2:22 am
|
SusannaSpeier:
|
[how'd u find all yr part-time bloggers?] RT @LionelatDell [edited] Each of our 7 blogs has a blog owner. Most do it part time. #blogchat |
|
2:22 am
|
LionelatDell:
|
@LisaPetrilli Advice I wish I received? Key to success is balance in a # of ways. By that I mean,it's important to be active... #blogchat |
|
2:22 am
|
sharonmostyn:
|
RT @JoeHage: For @cardiacscience, reasons for blog: (1) SEO benefits (2) credibility in the space (3) *maybe* a lead or two. #blogchat |
|
2:22 am
|
firebelly:
|
@LionelatDell isnt blogging like any other marketing strategy? Goal based? Wot u put in is what u get out? & it must be measured? #blogchat |
|
2:22 am
|
jfouts:
|
@rayferreira some corporate brands leverage the personal brand of their bloggers to get more influence too. #Blogchat |
|
2:22 am
|
w2scott:
|
RT @CherieTNola: I think Corporate blogging is a great avenue to reach consumers and discuss with them without a middle man. #blogchat |
|
2:22 am
|
lindsaysydenham:
|
@TeeRiddle Major household companies still care about SEO especially if theyre changing strategies and want 2 target new keywords. #blogchat |
|
2:22 am
|
JoeHage:
|
Q from @TeeRiddle: how much SEO does a major brand need? A: It's less abt winning @Dell + more abt the other compet wrds #blogchat |
|
2:23 am
|
w2scott:
|
Please! RT @andyathalo: @Lionelatdell What would be yout advice to Toyota corporate bloggers after these past 3 weeks? #blogchat |
|
2:23 am
|
NeedMoneyblogg:
|
So, corporate blogging. I kinda have to go w/@daneblogger because most aren't in that arena but oh well. #blogchat http://ow.ly/16Ddp3 |
|
2:23 am
|
JDEbberly:
|
RT @sharonmostyn: #blogchat Q for @lionelatdell - What differences do you see between "personal" vs "corporate" blogging? LAWYERS #Blogchat |
|
2:23 am
|
CathyWebSavvyPR:
|
RT @jfouts: @rayferreira some corporate brands leverage the personal brand of their bloggers to get more influence too. #Blogchat #BlogChat |
|
2:23 am
|
SuzanneVara:
|
@daneblogger - how mislead customers? #blogchat |
|
2:23 am
|
CharityHisle:
|
RT @JoeHage: For @cardiacscience, reasons for blog: (1) SEO benefits (2) credibility in the space (3) *maybe* a lead or two. #blogchat |
|
2:23 am
|
Eric_Urbane:
|
A well positioned Corporate Blog will enhance your web site SEO ten fold any other venue, #blogchat |
|
2:23 am
|
lindsaysydenham:
|
Ditto. RT @karimacatherine Agree! with you @CathyWebSavvyPR in regards to answer to @lindsaysydenham #BlogChat |
|
2:23 am
|
sharonmostyn:
|
RT @LionelatDell: @MackCollier ..know from looking at traffic that customers want to see product info. Focus is to create content. #blogchat |
|
2:23 am
|
JDEbberly:
|
RT @monicalynn21: Social media isn't going to cure a boring brand/company, just like it can't be the only marketing/pr tool used #Blogchat |
|
2:23 am
|
dorasmith:
|
RT @dorasmith: @LionelatDell sounds like a kind of DIY journalism #blogchat |
|
2:23 am
|
izzataziz:
|
what new in #blogchat ? |
|
2:23 am
|
CathyWebSavvyPR:
|
RT @CASUDI: @Eric_Urbane Loyal to the brand via the blog can mean sales eventually ~ not always RIGHT now #blogchat #BlogChat |
|
2:24 am
|
sharonmostyn:
|
@JDEbberly Lawyers can't have personal blogs? LOL #blogchat |
|
2:24 am
|
Sue_Anne:
|
RT @LionelatDell Advice I wish I received? Key to success is balance in a # of ways. By that I mean,it's important to be active... #blogchat |
|
2:24 am
|
ICT_GURU:
|
@eljadaae Totally! But sometimes the information needs to be packaged properly for people to understand it. #blogchat |
|
2:24 am
|
CharityHisle:
|
RT @CherieTNola: I think Corporate blogging is a great avenue to reach consumers and discuss with them without a middle man. #blogchat |
|
2:24 am
|
loisgeller:
|
RT @jaycross: RT @sharonmostyn: #blogchat Q for @lionelatdell - What differences between "personal" vs "corporate" blogging? #blogchat |
|
2:24 am
|
LionelatDell:
|
@LisaPetrilli ... in social networks where customers are & keeping that blnc against how much internal time spent on D2D content #blogchat |
|
2:24 am
|
karimacatherine:
|
@monicalynn21: Social media isn't going to cure a boring brand/company, just like it can't be the only marketing/pr tool used #Blogchat |
|
2:24 am
|
FPWellman:
|
I think Toyota needs to pile on with info on how they are fixing things and a humble admission of their mistakes..often #blogchat |
|
2:24 am
|
JDEbberly:
|
@sharonmostyn Sure they can! #Blogchat |
|
2:24 am
|
daneblogger:
|
@SuzanneVara like, saying stuff that isn't true and market a product like every other marketer is already doing it. #blogchat |
|
2:24 am
|
Eric_Urbane:
|
For a Business, The ONLY reason to blog is to Drive More Business, Otherwise, It is Just a Hobby, #blogchat |
|
2:24 am
|
MultifamilyPro:
|
RT @JasonFalls Reviewing feeds is a good idea. It's amazing how many perfectly good blogs have gone to shit since Twitter exploded.#blogchat |
|
2:25 am
|
jfouts:
|
true RT @monicalynn21 Social med isn't going to cure a boring brand/company, just like it can't be the only marketing/pr tool used #Blogchat |
|
2:25 am
|
CathyWebSavvyPR:
|
@lindsaysydenham @karimacatherine thanks - Corporate blogs can have several functions - best start w goals, audience & strategy #BlogChat |
|
2:25 am
|
sharonmostyn:
|
Yes RT @rayferreira Some say active corp bloggers are really building personal brand for career advancmt... is this just paranoia? #blogchat |
|
2:25 am
|
izzataziz:
|
@Eric_Urbane @TeeRiddle the product it self should be great.. blog only can portray what it already is #blogchat |
|
2:25 am
|
AtlantaPR:
|
Reasons for blog IMO: Traffic, SEO, Brand,,Credibility, Reputation Management & Leads. #blogchat |
|
2:25 am
|
sharonmostyn:
|
RT @monicalynn21: Social media isn't going to cure a boring brand/company, just like it can't be the only marketing/pr tool used. #blogchat |
|
2:25 am
|
JoeHage:
|
SEO as #1 reason @eljadaae - why not? If term is relevant, I want readers to find my content. #blogchat |
|
2:25 am
|
dmgerbino:
|
@LionelatDell What do you consider the top 3 metrics are for measuring the success of a corp blog? #BlogChat |
|
2:25 am
|
JDEbberly:
|
RT @CharityHisle: RT @CherieTNola: I think Corporate blogging is an avenue to reach consumers and discuss w them without mid man #Blogchat |
|
2:25 am
|
kevinks:
|
Is "building public goodwill" a valid goal for corp blogging?
#blogchat |
|
2:25 am
|
JDEbberly:
|
RT @AtlantaPR: Reasons for blog IMO: Traffic, SEO, Brand,,Credibility, Reputation Management & Leads. #Blogchat |
|
2:25 am
|
elijahweb:
|
I am appreciating the suggestions of good corp blogs directly! #blogchat |
|
2:25 am
|
robungar:
|
@Eric_Urbane if the only reason you're in biz is to make $, you're in the wrong biz #blogchat |
|
2:25 am
|
CherieTNola:
|
RT @LionelatDell: Overall, about 150 contributors to all our blogs. Each of our 7 blogs has a blog owner. Most do it part time. #blogchat |
|
2:25 am
|
JDEbberly:
|
RT @rayferreira Some say active corp bloggers are really building personal brand for career advancmt... is this just paranoia? #Blogchat |
|
2:26 am
|
sharonmostyn:
|
Exactly RT @jfouts: @rayferreira some corporate brands leverage the personal brand of their bloggers to get more influence too. #Blogchat |
|
2:26 am
|
ICT_GURU:
|
Meet @_Ashley_Nicole_ shes having a challenge trying to get SM introduced in her company so hope @lionelatdell can provide wisdom! #blogchat |
|
2:26 am
|
dorasmith:
|
@LionelatDell How do you measure success or how are you measured #blogchat |
|
2:26 am
|
JDEbberly:
|
RT @Eric_Urbane: A well positioned Corporate Blog will enhance your web site SEO ten fold any other venue, #Blogchat |
|
2:26 am
|
LaurenGav:
|
Perhaps not the only goal but a worthy one, of course. RT @kevinks: Is "building public goodwill" a valid goal for corp blogging? #blogchat |
|
2:26 am
|
lisatrosien:
|
RT @AtlantaPR: Reasons for blog IMO: Traffic, SEO, Brand,,Credibility, Reputation Management & Leads. #blogchat |
|
2:26 am
|
MackCollier:
|
I think @lionelatdell might be drowning from the #blogchat firehose (yikes!), he's going to get to everyone's questions as fast as poss ;) |
|
2:26 am
|
JDEbberly:
|
RT @LionelatDell Advice I wish I received? Key to success is balance in a # of ways. By that I mean,it's important to be active... #Blogchat |
|
2:26 am
|
monicalynn21:
|
@LionelatDell In terms of social media for the corp world- would you say blogging is the hardest to start-up and achieve greatness?#blogchat |
|
2:26 am
|
Sue_Anne:
|
RT @kevinks: Is "building public goodwill" a valid goal for corp blogging? #blogchat |
|
2:26 am
|
loisgeller:
|
I think a corporate blog is a great opportunity to bring customers "behind the scenes" at your company. They like that. #blogchat |
|
2:26 am
|
jfouts:
|
@kevinks Certainly building goodwill is a corp goal for any socmed presence. #blogchat |
|
2:26 am
|
Eric_Urbane:
|
@robungar I respectively disagree, Folks ARE in business to make money, #blogchat |
|
2:27 am
|
ICT_GURU:
|
@monicalynn21 Exactly. If your message is boring then it goes out to the world boring. #blogchat |
|
2:27 am
|
GetResults:
|
@Eric_Urbane 4 biz everything you do that can lead 2 sales - now/later - is mktng & all are viable - ST profit not only thing #blogchat |
|
2:27 am
|
mbrewer:
|
RT @JDEbberly: RT @AtlantaPR: Reasons for blog IMO: Traffic, SEO, Brand,,Credibility, Reputation Management & Leads. #Blogchat |
|
2:27 am
|
ridgelyjohnson:
|
RT @kevinks: Is "building public goodwill" a valid goal for corp blogging?
#blogchat |
|
2:27 am
|
lindsaysydenham:
|
Looking forward to this answer. RT @dmgerbino @LionelatDell What do you consider the top 3 metrics are for measuring success? #BlogChat |
|
2:27 am
|
LionelatDell:
|
@robungar Lots of challenges implementing SM. After the initial fear, biggest recurring challenge is proving ROI overall #blogchat |
|
2:27 am
|
burhop:
|
Good luck w/ that. RT @sharonmostyn@JDEbberly @Eric_Urbane: A Corp Blog SHOULD sway you to purchase, Otherwise, Why do it, #Blogchat |
|
2:27 am
|
eljadaae:
|
@JoeHage If too much focus on SEO - changes what you blog, no? Can corrupt it? I guess depends on goals #blogchat #blogchat |
|
2:27 am
|
Sue_Anne:
|
@kevinks For some companies, absolutely. For others it would be name recognition. Others sales, etc. It's all about having goals. #blogchat |
|
2:27 am
|
JDEbberly:
|
RT @kevinks: Is "building public goodwill" a valid goal for corp blogging? #Blogchat |
|
2:27 am
|
ICT_GURU:
|
RT @LionelatDell Advice I wish I received? Key to success is balance in a # of ways. By that I mean,it's important to be active. #blogchat |
|
2:27 am
|
TeeRiddle:
|
@Eric_Urbane true! There is only one reason to do corporate blogs. MMM = Make More Money #blogchat |
|
2:28 am
|
joshua_d:
|
RT @loisgeller: I think a corporate blog is a great opportunity to bring customers "behind the scenes" at your company. [agree] #blogchat |
|
2:28 am
|
robungar:
|
@Eric_Urbane Of course, I'm not saying the shouldn't be, but if that's the only reason they are in a certain biz, thats concerning #blogchat |
|
2:28 am
|
woowooteacup:
|
@LionelatDell What sort of blogging policy do you have at Dell? Does it have room for the blogger to move? #blogchat |
|
2:28 am
|
karimacatherine:
|
@CathyWebSavvyPR: @lindsaysydenham @karimacatherine thanks - - best start w goals, audience & strategy ~ We align on that! #BlogChat |
|
2:28 am
|
Eric_Urbane:
|
@GetResults Again, With all due Respect, Being in Business IS about Profit, Period, Why else do it? #blogchat |
|
2:28 am
|
loisgeller:
|
Sometimes I'm seeing corporate blogs being written by interns and people who don't know how to build relationships in their copy #blogchat |
|
2:28 am
|
CathyWebSavvyPR:
|
Strong Corporate blogs balance answering pain points of yr customers & prospects w/ building awareness 4 yr brand & selling prod #BlogChat |
|
2:28 am
|
SuzanneVara:
|
@DaneBlogger - I see. As an agency and seeing the same marketng / copycats is maddening. #blogchat |
|
2:28 am
|
eljadaae:
|
@kevinks I think yes - absolutely - building goodwill is valid goal - and blogging an excellent tool for that #blogchat |
|
2:28 am
|
daneblogger:
|
@LionelatDell why do Dell blog? SEO advantages? Building relationships with customers? Why? #blogchat |
|
2:28 am
|
AtlantaPR:
|
You can blog whatever you want to blog and still have SEO as a goal! #blogchat |
|
2:28 am
|
firebelly:
|
The real question is how you measure how the blog is driving business. Saying and doing are very diffrent @Eric_Urbane @robungar #blogchat |
|
2:28 am
|
karimacatherine:
|
RT @ICT_GURU: @monicalynn21 Exactly. If your message is boring then it goes out to the world boring. #blogchat |
|
2:28 am
|
JDEbberly:
|
RT @loisgeller: I think a corporate blog is a great opportunity to bring customers "behind the scenes" at your co. They like that. #Blogchat |
|
2:28 am
|
LionelatDell:
|
@SusannaSpeier Not too late... one of the biggest qualities Dell looks for is experience in engaging customers online... #blogchat |
|
2:29 am
|
burhop:
|
Companies in business to make money, sure. But If you are trying to sell on a corp blog, it won't work #blogchat |
|
2:29 am
|
JoeHage:
|
Oh, I see, @eljadaae. No, we don't only blog content that features our fav terms. But we sprinkle terms in when can. #blogchat |
|
2:29 am
|
loisgeller:
|
@TeeRiddle I always think "junk products" are a waste of good marketing dollars. Sorry, just one woman's opinion. #blogchat |
|
2:29 am
|
deannatroupe:
|
Doh! They would be doing the #blogchat now while I'm trying to get my blog posts for the week done. |
|
2:29 am
|
karimacatherine:
|
Crporate blogging is fanstastic to humanize brand #blogchat |
|
2:29 am
|
ridgelyjohnson:
|
RT @loisgeller: I think a corporat blog great opportunity to bring customers "behind the scenes" at your company. They like that. #blogchat |
|
2:29 am
|
Sue_Anne:
|
RT @LionelatDell Lots of challenges implementing SM. After the initial fear, biggest recurring challenge is proving ROI overall #blogchat |
|
2:29 am
|
JDEbberly:
|
RT @LionelatDell: @robungar Lots of challenges implementing SM. After init fear, biggest recurring challenge proving ROI overall #Blogchat |
|
2:29 am
|
CharityHisle:
|
True -> RT @AtlantaPR: You can blog whatever you want to blog and still have SEO as a goal! #blogchat |
|
2:29 am
|
izzataziz:
|
in blogging bringing traffic is not as difficult as to maintained the trafic #blogchat |
|
2:29 am
|
robungar:
|
@Eric_Urbane B/C it's your passion. If it isn't that will come through and people are going to see that you're inauthentic #blogchat |
|
2:29 am
|
ICT_GURU:
|
RT @AtlantaPR You can blog whatever you want to blog and still have SEO as a goal! #blogchat |
|
2:30 am
|
ridgelyjohnson:
|
@LionelatDell #blogchat |
|
2:30 am
|
CASUDI:
|
@Eric_Urbane @GetResults ~ IMO if profit is your first & ONLY focus U will not be v profitable #blogchat |
|
2:30 am
|
AtlantaPR:
|
I bet DELL blogs so I will keep buying their computers. . wait! I'd buy them anyway due to reliability. #blogchat |
|
2:30 am
|
monicalynn21:
|
@loisgeller Yes, I can tell you from exp that a lot of companies are pushing social med off on interns who don't know what to do #blogchat |
|
2:30 am
|
TeeRiddle:
|
@loisgeller sure, it is a waste of money but so is producing a junk product #blogchat |
|
2:30 am
|
LionelatDell:
|
@SusannaSpeier At Social South... both me and @RichardatDell said SM strategy is one thing, but there's no substitute for action. #blogchat |
|
2:30 am
|
CherieTNola:
|
@LionelatDell What do u think about corp companies paying outside companies to do main blogging to build content? #blogchat |
|
2:30 am
|
JDEbberly:
|
This chat is REALLY jumping!! You have to super speed read just to keep up!! #Blogchat |
|
2:30 am
|
CharityHisle:
|
RT @GetResults: Building long-term cust value is key #blogchat |
|
2:30 am
|
CathyWebSavvyPR:
|
RT @GetResults: profit is the end, the means can be many & some are not just about profit. Building long-term cust value is key #BlogChat |
|
2:30 am
|
paulalexgray:
|
Agree RT @loisgeller I think a corporate blog is a great opportunity to bring customers "behind the scenes" at your company #blogchat |
|
2:30 am
|
JDEbberly:
|
RT @LionelatDell: @SusannaSpeier Not too late... one of the biggest qualities Dell looks for is experience in engaging cust online #Blogchat |
|
2:31 am
|
VictorCanada:
|
@burhop I agree, selling on a corp blog should be part of the mix, not all the time. #blogchat |
|
2:31 am
|
izzataziz:
|
RT @elijahweb: Really enjoying #blogchat! | same here |
|
2:31 am
|
firebelly:
|
I agree @GetResults - customer value is a strategic goal for a blog #blogchat |
|
2:31 am
|
Eric_Urbane:
|
@firebelly Come on Duncan, A Absent Profit, There is No Business, #blogchat |
|
2:31 am
|
centsiblelife:
|
@liemnguyen hm, I'm of the mindset that it's tough to train, hiring is a better idea. #blogchat |
|
2:31 am
|
ridgelyjohnson:
|
@LionelatDell #blogchat Fear is what stops most things- we should not expect any diff from corp start up blog |
|
2:31 am
|
loisgeller:
|
Just curious does Apple have a blog? #blogchat Why aren't other computer companies following Dell's lead? |
|
2:31 am
|
CathyWebSavvyPR:
|
RT @LionelatDell: @robungar Lots of challenges implementing SM. After init fear, biggest recurring challenge proving ROI overall #BlogChat |
|
2:31 am
|
Suburban_Media:
|
@liemnguyen You would have to start with people who already have a strong sense of loyalty to the company, genuine trumps training #blogchat |
|
2:31 am
|
MackCollier:
|
@LionelatDell says one of the biggest social media skills Dell looks for in employers is experience engaging customers online #blogchat |
|
2:31 am
|
GetResults:
|
Exactly RT @AtlantaPR: I bet DELL blogs so I will keep buying their computers. . wait! I'd buy them anyway due to reliability. #blogchat |
|
2:31 am
|
VictorCanada:
|
@LionelatDell What is your key to making sure you are engaging customers and not "talking at them"? #blogchat |
|
2:31 am
|
JoeHage:
|
Ack! @TweetGrid, *please* get ride of "ads by 140 Proof." Users: hit refresh screen to make go away very temporarily. #blogchat |
|
2:31 am
|
firebelly:
|
Nobody wants to be sold to ALL the time on any blog #blogchat - people want real value |
|
2:32 am
|
sharonmostyn:
|
Agreed RT @CASUDI: @Eric_Urbane @GetResults ~ IMO if profit is your first & ONLY focus U will not be v profitable #blogchat |
|
2:32 am
|
SuzanneVara:
|
@DaneBlogger - true. The ones who get a mascot b/c the others have one. Ohh that is original #blogchat |
|
2:32 am
|
ICT_GURU:
|
@AtlantaPR Yeah Dell's a great brand. Had a 4 year old server that is still kicking. Even when it went under water during a flood. #blogchat |
|
2:32 am
|
JDEbberly:
|
RT @GetResults: profit is the end, the means can be many & some are not just about profit. Building long-term cust value is key #Blogchat |
|
2:32 am
|
Suburban_Media:
|
@centsiblelife I don't think you have to hire for something like that, but finding the right internal person(s) is key #blogchat |
|
2:32 am
|
kevinks:
|
@Eric_Urbane Some do it for the love of money, some for the love of the work. #blogchat |
|
2:32 am
|
VictorCanada:
|
@loisgeller No worries. The Olympics are compelling. #blogchat |
|
2:32 am
|
AtlantaPR:
|
Blogging on a site without SEO is like putting a billboard on the moon. HOW will you get followers? #blogchat |
|
2:32 am
|
firebelly:
|
Profit must be combined with real value or there is no long term relationship @Eric_Urbane #blogchat |
|
2:32 am
|
sharonmostyn:
|
RT @LionelatDell At Social South... both me & @RichardatDell said SM strategy is one thing, but there's no substitute for action. #blogchat |
|
2:32 am
|
loisgeller:
|
Well I'll answer my own question. Dell has always been in direct marketing and they know about relationship-building #blogchat Does Apple? |
|
2:32 am
|
avasiare:
|
We blog to help our customers and to give our brand personality + SEO for our co, sales is last on the list. #blogchat |
|
2:32 am
|
LionelatDell:
|
@susanbeebe For connecting the dots for systemic issues, we have @BillatDell. He's our Listening Czar, and he's a good one :) #blogchat |
|
2:32 am
|
GetResults:
|
@firebelly Yes, I've given away lots of services, given back to the community, when I give, I get back much, much more over time #blogchat |
|
2:32 am
|
monicalynn21:
|
I wonder if the reason why Dell took the lead in social media is bc of the "Dell Hell" controversy awhile ago? #blogchat |
|
2:33 am
|
JDEbberly:
|
RT @MackCollier: @LionelatDell says one of the biggest socmed skills Dell looks for in employers is exper engaging custrs online #Blogchat |
|
2:33 am
|
Suburban_Media:
|
@firebelly agreed, the value of a blog, corporate or otherwise is not in the sale but in the information. #blogchat |
|
2:33 am
|
karimacatherine:
|
It is about building relationships@firebelly: Nobody wants to be sold to ALL the time on any blog #blogchat - people want real value ~ . |
|
2:33 am
|
GetResults:
|
Without a doubt RT @CASUDI: @Eric_Urbane @GetResults ~ IMO if profit is your first & ONLY focus U will not be v profitable #blogchat |
|
2:33 am
|
CathyWebSavvyPR:
|
@LionelatDell I think youre getting so many questions - you might need 2 do a blog post to ansewer them all LOL ;-) #BlogChat |
|
2:33 am
|
kseniacoffman:
|
@LionelatDell with blogs, was one of the objectives to diminish media & pr spend? #blogchat |
|
2:33 am
|
loisgeller:
|
I'd rather see a great salesperson write the blog, than let's say some techie type. Do you agree? #blogchat |
|
2:33 am
|
Sue_Anne:
|
RT @LionelatDell Not too late... one of the biggest qualities Dell looks for is experience in engaging customers online... #blogchat |
|
2:33 am
|
elitehlc:
|
RT @firebelly: Nobody wants to be sold to ALL the time on any blog #blogchat - people want real value |
|
2:33 am
|
liemnguyen:
|
@centsiblelife Small companies have little/no budget for social media specialists, perhaps 1 can train others to fish, or blog? :) #blogchat |
|
2:33 am
|
SusannaSpeier:
|
[pls clarify] RT @LionelatDell RT [edited] SM strategy is one thing, but there's no substitute for action. #blogchat |
|
2:33 am
|
LionelatDell:
|
@susanbeebe We look at activity on D2D comments, our Dell Forum and compare it to what support issues we see on the web... #blogchat |
|
2:33 am
|
MackCollier:
|
@AtlantaPR I buy Dell computers in great part because I know I can get in touch w @lionelatdell & @richardatdell if problems #blogchat |
|
2:33 am
|
GetResults:
|
RT @avasiare: We blog to help our customers and to give our brand personality + SEO for our co, sales is last on the list. #blogchat |
|
2:33 am
|
_Ashley_Nicole_:
|
@ICT_GURU Thanks so much for the intro! It's true. I work for a non-profit that doesn't want to learn the value of SM #blogchat |
|
2:33 am
|
daneblogger:
|
RT @TeeRiddle: Did I see someone tweet that Dell is a reliable product? I think I need a new monitor #blogchat |
|
2:34 am
|
CathyWebSavvyPR:
|
RT @firebelly: Profit must be combined with real value or there is no long term relationship #BlogChat |
|
2:34 am
|
firebelly:
|
whats to wonder!? @monicalynn21 #blogchat |
|
2:34 am
|
Sue_Anne:
|
RT @karimacatherine: Crporate blogging is fanstastic to humanize brand #blogchat |
|
2:34 am
|
lindsaysydenham:
|
Hit the nail on the head. RT @monicalynn21 I wonder if the reason why Dell took the lead in social media is bc of "Dell Hell"? #blogchat |
|
2:34 am
|
CherieTNola:
|
@LionelatDell says one of the biggest social media skills Dell looks for in employers is experience engaging customers online #blogchat |
|
2:34 am
|
mbrewer:
|
RT @firebelly: Nobody wants to be sold to ALL the time on any blog #blogchat - people want real value |
|
2:34 am
|
Sue_Anne:
|
RT @CharityHisle: True -> RT @AtlantaPR: You can blog whatever you want to blog and still have SEO as a goal! #blogchat |
|
2:34 am
|
sharonmostyn:
|
RT @MackCollier: @LionelatDell says 1 of biggest social media skills Dell looks 4 in employers is experience engaging custs online #blogchat |
|
2:34 am
|
MackCollier:
|
@AtlantaPR I buy Dell computers in great part because I know I can get in touch w @lionelatdell & @richardatdell if problems #blogchat |
|
2:34 am
|
CASUDI:
|
RT @firebelly: Profit must be combined with real value or there is no long term relationship #BlogChat |
|
2:35 am
|
MultifamilyPro:
|
It has to B both,not either or@kevinks @Eric_Urbane Some do it for the love of money, some for the love of the work. #blogchat |
|
2:35 am
|
LionelatDell:
|
@susanbeebe And @BillatDell and others use @Radian6 to get a good idea of what support issues are being discussed on the web. #blogchat |
|
2:35 am
|
Sue_Anne:
|
RT @izzataziz: in blogging bringing traffic is not as difficult as to maintained the trafic #blogchat |
|
2:35 am
|
kseniacoffman:
|
@loisgeller depends on the audience; some sales need ext. tech. content #blogchat |
|
2:35 am
|
JDEbberly:
|
RT @karimacatherine: Corporate blogging is fantastic to humanize brand #Blogchat |
|
2:35 am
|
CharityHisle:
|
Me too! RT @MackCollier I buy Dell in great part because I know I can get in touch w @lionelatdell & @richardatdell if problems #blogchat |
|
2:35 am
|
TeeRiddle:
|
@Sue_Anne It's good to humanize the PR people perhaps but it does not humanize the "shot callers" #blogchat |
|
2:35 am
|
loisgeller:
|
I love that @lionelatDell, you have @BillatDell as a listening Czar. #BlogChat |
|
2:35 am
|
CathyWebSavvyPR:
|
@loisgeller Apple has alwasy had an odd relationship with customers - see recent cable program about Apple. #BlogChat |
|
2:35 am
|
LaurenGav:
|
RT @sharonmostyn: RT @MackCollier: @LionelatDell says 1 of biggest social media skills Dell looks 4 in employers is experience engaging custs online #blogchat |
|
2:35 am
|
JDEbberly:
|
RT @AtlantaPR: @ICT_GURU They should make you the poster child for Dell! What a testimonial. #Blogchat |
|
2:35 am
|
daneblogger:
|
@MackCollier What if they don't answer? In Denmark we have had lots of troubles with Dell.. I don't know if it is the same in US. #blogchat |
|
2:35 am
|
liemnguyen:
|
RT @Suburban_Media: U would hv to start w/ people who already hv a strong sense of loyalty to the company, genuine trumps training #blogchat |
|
2:36 am
|
dorasmith:
|
RT @loisgeller: I love that @lionelatDell, you have @BillatDell as a listening Czar. (nice title!) #blogchat |
|
2:36 am
|
MackCollier:
|
@SusannaSpeier I think @lionelatdell is saying that having a SM strategy is great, but how you execute that strategy is key too #blogchat |
|
2:36 am
|
sharonmostyn:
|
RT @AtlantaPR: Blogging on a site without SEO is like putting a billboard on the moon. HOW will you get followers? #blogchat |
|
2:36 am
|
JDEbberly:
|
I have a Dell computer! It's been working well for EIGHT YEARS!!! :) #Blogchat |
|
2:36 am
|
CharityHisle:
|
Agreed -> RT @MultifamilyPro: It has to B both,not either or. Some do it for the love of money, some for the love of the work. #blogchat |
|
2:36 am
|
AtlantaPR:
|
@MackCollier Sweet! I may have to call them over a laptop, but NEVER a desktop. Dell desktop is an energizer bunny. . keeps going #blogchat |
|
2:36 am
|
CathyWebSavvyPR:
|
RT @firebelly: Balance is key - profit and real customer value can coexist [Agreed!] #BlogChat |
|
2:36 am
|
4byoung:
|
.@LionelatDell: @susanbeebe 4 connecting the dots on systemic issues, we have @BillatDell. Our Listening Czar, & hes a good one :) #blogchat |
|
2:36 am
|
JDEbberly:
|
RT @firebelly: Balance is key - profit and real customer value can coexist @CathyWebSavvyPR #Blogchat |
|
2:36 am
|
RedScareBot:
|
USSR error RT @loisgeller I love that @lionelatDell, you have @BillatDell as a listening Czar. #BlogChat |
|
2:36 am
|
firebelly:
|
For real info on blogging @MultifamilyPro is putting on optmization summits with @hubspot presenting #blogchat |
|
2:36 am
|
robungar:
|
RT @GetResults: W/o a doubt RT @CASUDI: @Eric_Urbane @GetResults
~IMO if profit is ur 1st & ONLY focus U will not be v profitable #blogchat |
|
2:36 am
|
VictorCanada:
|
Corp blogging is like a restaurant owner talking to guests in the dining room. Never the same conversation and rarely selling. #blogchat |
|
2:36 am
|
DavidWeedmark:
|
@loisgeller sales or a techie, sure. one reviewing the other before its posted. #blogchat |
|
2:36 am
|
CherieTNola:
|
RT @Suburban_Media: @firebelly agreed, the value of a blog, corporate or otherwise is not in the sale but in the information. #blogchat |
|
2:36 am
|
LionelatDell:
|
@VictorCanada Yes, when we blog the right way, no question blogs (and SM efforts) go a long way toward driving customer loyalty #blogchat |
|
2:36 am
|
JDEbberly:
|
RT @AtlantaPR: Blogging on a site without SEO is like putting a billboard on the moon. HOW will you get followers? #Blogchat |
|
2:36 am
|
Sue_Anne:
|
RT @ridgelyjohnson: @LionelatDell #blogchat Fear is what stops most things- we should not expect any diff from corp start up blog |
|
2:36 am
|
CathyWebSavvyPR:
|
@loisgeller Apple has passionate fans, but somehopw manages to keep them at arm's length. If they engaged moe = wd be huge! #BlogChat |
|
2:37 am
|
Eric_Urbane:
|
RT @firebelly: For real info on blogging @MultifamilyPro is putting on optmization summits with @hubspot presenting #blogchat |
|
2:37 am
|
loisgeller:
|
I like to read about stories on blogs and one about debacles at Dell would be fun. #blogchat |
|
2:37 am
|
centsiblelife:
|
@MultifamilyPro I agree, you have to be able to do both. #blogchat |
|
2:37 am
|
ICT_GURU:
|
@AtlantaPR Haha done deal! I'll have to engage you for handling the PR ;-) #blogchat |
|
2:37 am
|
Sue_Anne:
|
RT @LionelatDell For connecting the dots for systemic issues, we have @BillatDell. He's our Listening Czar, and he's a good one :) #blogchat |
|
2:38 am
|
firebelly:
|
RT @CathyWebSavvyPR: Apple has passionate fans, somehopw manages to keep them at arm's length. If they engaged moe = wd be huge! #BlogChat |
|
2:38 am
|
MaryAnnHalford:
|
@JDEbberly @AtlantaPR - well said about blogging without SEO = putting billboard on the moon - I know that from my own experience! #blogchat |
|
2:38 am
|
shopmtnbrook:
|
RT @AtlantaPR A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:38 am
|
ICT_GURU:
|
RT @karimacatherine @lionelatdell : What did make Dell begin in Social Media? What was the decisive factor? #blogchat |
|
2:38 am
|
loisgeller:
|
Just an update US vs. Canada Olympic hockey game. Score 4 to 2. #blogchat |
|
2:38 am
|
burhop:
|
Using my Dell laptop for #blogchat with @lionelatDell http://post.ly/P0rU |
|
2:38 am
|
TeeRiddle:
|
@LionelatDell I think the product should be what drives customer loyalty. #blogchat |
|
2:38 am
|
artchickhb:
|
$125 off - code "BTLD5x5" RT @firebelly: @MultifamilyPro is putting on optmization summits with @hubspot presenting #blogchat |
|
2:38 am
|
GetResults:
|
That's the spirit RT @ICT_GURU: @AtlantaPR Haha done deal! I'll have to engage you for handling the PR ;-) #blogchat |
|
2:38 am
|
loisgeller:
|
RT @comcastcares: @loisgeller Sure Comcast has a blog http://bit.ly/Ktci and my blog is http://bit.ly/dRBW4 #blogchat |
|
2:38 am
|
LionelatDell:
|
@VictorCanada But SM is so inter-related it's not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:38 am
|
kevinks:
|
@CathyWebSavvyPR Wait... Apple's NOT huge? #blogchat |
|
2:38 am
|
ICT_GURU:
|
RT @MackCollier I think @lionelatdell is saying that having a SM strategy is great, but how you execute that strategy is key too #blogchat |
|
2:38 am
|
4byoung:
|
@VictorCanada Good analogy. Respectful engagement to welcome the customer to the restaurant #blogchat |
|
2:38 am
|
dorasmith:
|
@loisgeller disagree but probably depends on prod/service. our company sells sw to engineers - they want to hear from techies #blogchat |
|
2:38 am
|
sharonmostyn:
|
Good copy & engagement doesn't matter who writes it RE: @loisgeller rather see a great salesperson write blog, than techie type #blogchat |
|
2:38 am
|
kseniacoffman:
|
how often should a corp blog post updates? thoughts? #blogchat |
|
2:38 am
|
DavidWeedmark:
|
@loisgeller techs don't think of sales; sales don't always state what is techn. reasonable, in my experience on both sides #blogchat |
|
2:38 am
|
susanbeebe:
|
RT @LionelatDell: @VictorCanada But SM is so inter-related it's not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:39 am
|
CASUDI:
|
ACTUAL stories always helpful:-)~ RT@oisgeller I like to read about stories on blogs and one about debacles at Dell would be fun. #blogchat |
|
2:39 am
|
lindsaysydenham:
|
RT @AtlantaPR A well-built corporate blog with good content can increase website traffic by 50 - 200% #blogchat |
|
2:39 am
|
firebelly:
|
Great content and good SEO will lead to traffic - then a community will develop around good content and conversation #blogchat |
|
2:39 am
|
ICT_GURU:
|
@JDEbberly Maybe it's too scared to die on you when you Tweet so often!!! #blogchat |
|
2:39 am
|
daneblogger:
|
@CathyWebSavvyPR Why do you think Apple have passionate fans? Because that is reliable products. At least that is what I think. #blogchat |
|
2:39 am
|
MackCollier:
|
RT @LionelatDell: @BillatDell and others use @Radian6 to get a good idea of what support issues are being discussed on the web. #blogchat |
|
2:39 am
|
firebelly:
|
RT @Time2optimize: Achieving Measurable Results with Advanced Business Blogging Workshop Leader Hubspot http://is.gd/5VvxN #blogchat |
|
2:39 am
|
Sue_Anne:
|
RT @CathyWebSavvyPR: RT @firebelly: Profit must be combined with real value or there is no long term relationship #BlogChat |
|
2:39 am
|
rootwyrm:
|
RT @Suburban_Media: U would hv to start w/ people who already hv a strong sense of loyalty to the company, genuine trumps training #blogchat |
|
2:39 am
|
centsiblelife:
|
@kseniacoffman my opinion? At least once a week, but 3 times a week would be a sweet spot. #blogchat |
|
2:39 am
|
loisgeller:
|
As we were tweeting, the amazing Eliason tweeted me his blog. #blogchat Time-Warner should look at the Comacast model! |
|
2:39 am
|
JDEbberly:
|
RT @firebelly: Great content and good SEO will lead to traffic - then a community will develop around good content & conversation #Blogchat |
|
2:39 am
|
sharonmostyn:
|
RT @karimacatherine: Crporate blogging is fanstastic to humanize brand #blogchat |
|
2:39 am
|
elijahweb:
|
@LionelatDell Sometimes I struggle not to "repeat" content that exists already on the main website. Anyone else? #blogchat |
|
2:39 am
|
CASUDI:
|
ACTUAL stories always helpful:-)~ RT@loisgeller I like to read about stories on blogs and one about debacles at Dell would be fun. #blogchat |
|
2:39 am
|
susanbeebe:
|
RT @MackCollier: Guys if you have a question specifically for Lionel, make sure you add @lionelatdell to your tweets, he might miss them otherwise #blogchat |
|
2:39 am
|
CathyWebSavvyPR:
|
@kevinks 'Huger?" - Interaction/engagement by Apple sould have a Huge effect & wld + better market share #BlogChat |
|
2:39 am
|
JDEbberly:
|
RT @CathyWebSavvyPR: RT @firebelly: Profit must be combined with real value or there is no long term relationship #Blogchat |
|
2:39 am
|
ICT_GURU:
|
RT @VictorCanada Corp blogging is like a restaurant owner talking to guests in the dining room.Nvr same conv and rarely selling. #blogchat |
|
2:40 am
|
lindsaysydenham:
|
@kseniacoffman Corp blogs should update about 3 times a week. I don't like it when they post too much or too little. #blogchat |
|
2:40 am
|
ICT_GURU:
|
@VictorCanada That's a brilliant analogy!!! I'm sooo going to use that! #blogchat |
|
2:40 am
|
Sue_Anne:
|
RT @LionelatDell @BillatDell and others use @Radian6 to get a good idea of what support issues are being discussed on the web. #blogchat |
|
2:40 am
|
firebelly:
|
Post new content three times a week @kseniacoffman #blogchat |
|
2:40 am
|
izzataziz:
|
corp blog shouldn't be a place to sell, instead it a place for communicate with customer,you have website to sell why bother blog? #blogchat |
|
2:40 am
|
MackCollier:
|
@AtlantaPR I seriously have a Dell desktop that I have had since 2001. Damn thing won't quit. #blogchat |
|
2:40 am
|
daneblogger:
|
Corp blogging is best when the company engage with the readers. If they don't it suck! #blogchat |
|
2:40 am
|
sharonmostyn:
|
RT @CathyWebSavvyPR: RT @firebelly: Balance is key - profit and real customer value can coexist [Agreed!] #BlogChat |
|
2:40 am
|
LionelatDell:
|
@zkellyq 3 bottom line things for a corp blog: 1) know ur scope and objective 2) know the audience ur wanting to connect with... #blogchat |
|
2:40 am
|
CharityHisle:
|
RT @lindsaysydenham: @kseniacoffman Corp blogs should update about 3x's a wk. I dont like it when they post too much or too little #blogchat |
|
2:40 am
|
burhop:
|
RT @LionelatDell But SM is so inter-related it's not just blogs-All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:40 am
|
GetResults:
|
RT @MackCollier: @AtlantaPR I seriously have a Dell desktop that I have had since 2001. Damn thing won't quit. #blogchat |
|
2:40 am
|
AtlantaPR:
|
@ICT_GURU Happy to help! :) #blogchat |
|
2:41 am
|
DavidWeedmark:
|
In terms of sales vs techs writing the blog. What if the corp hired a... Writer!?!?! :D #blogchat |
|
2:41 am
|
MultifamilyPro:
|
RT @firebelly: Great content and good SEO will lead to traffic - then a community will develop around good content and conversation #blogchat |
|
2:41 am
|
sharonmostyn:
|
True RT @VictorCanada Corp blogging is like restaurant owner talking to guests in dining room. Never same convo & rarely selling. #blogchat |
|
2:41 am
|
loisgeller:
|
@dorasmith Since you sell to engineers..of course you are right in having them engage their audience! #blogchat |
|
2:41 am
|
TeeRiddle:
|
If I buy a PC & in 6 months it makes noises like a Cessna taking off, don't care how good your relations are I'm going elsewhere #blogchat |
|
2:41 am
|
DaniConnall:
|
RT @ICT_GURU: RT @VictorCanada Corp blogging is like a restaurant owner talking to guests in the dining room.Nvr same conv and rarely selling. #blogchat |
|
2:41 am
|
firebelly:
|
OMG how true! RT @DavidWeedmark: In terms of sales vs techs writing the blog. What if the corp hired a... Writer!?!?! :D #blogchat |
|
2:41 am
|
VictorCanada:
|
@LionelatDell I agree. SM tools combine to engage customers. Listening is key. Our language has to be natural and not sales speak. #blogchat |
|
2:41 am
|
cbruemmer:
|
RT @burhop: RT @LionelatDell But SM is so inter-related it's not just blogs-All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:41 am
|
kseniacoffman:
|
@elijahweb duplicating content would be a waste; why not post smthng topical? #blogchat |
|
2:41 am
|
CathyWebSavvyPR:
|
@daneblogger Off topic - but Apple - Creative, reliable, intuitive/easy 2 use products, many fans since 1980s. #BlogChat |
|
2:41 am
|
ICT_GURU:
|
RT @LionelatDell But SM is so interrelated it's not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:41 am
|
JDEbberly:
|
RT @VictorCanada Corp blogging is like restaurant owner talking to guests in dining room. Never same convo & rarely selling. #Blogchat |
|
2:42 am
|
JDEbberly:
|
RT @GetResults: RT @MackCollier: @AtlantaPR I seriously have a Dell desktop that I have had since 2001. Damn thing won't quit. #Blogchat |
|
2:42 am
|
CathyWebSavvyPR:
|
RT @LionelatDell But SM is so inter-related it's not just blogs-All SM tools influence customer loyalty when we listen AND respond #BlogChat |
|
2:42 am
|
firebelly:
|
I even say have customers or partners write. @DavidWeedmark - authentic trumps clever sales posts #blogchat |
|
2:42 am
|
lindsaysydenham:
|
Qu: How can corp blogs be used for recruiting purposes? #blogchat |
|
2:42 am
|
karimacatherine:
|
AMEN ~@LionelatDell @zkellyq 1) know ur scope and objective 2) know the audience ur wanting to connect with... #blogchat |
|
2:42 am
|
MackCollier:
|
@burhop Yes I am sure @lionelatdell already has writers cramp, this is EASILY on pace to be the most active #blogchat ever! |
|
2:42 am
|
LionelatDell:
|
@zkellyq and 3) Be ready to deal with the negatives head on...Very important. It's what I mean when I say blog the right way. #blogchat |
|
2:42 am
|
GetResults:
|
@DavidWeedmark What a novel idea, still, you want the granularity of engaging everyone you can #blogchat |
|
2:42 am
|
CathyWebSavvyPR:
|
RT @DavidWeedmark: In terms of sales vs techs writing the blog. What if the corp hired a... Writer!?!?! #BlogChat |
|
2:42 am
|
barbchamberlain:
|
#blogchat @gov20radio says @DaveBriggs Mom was main blog reader until about 2yrs ago when ppl started googling "social media & gov |
|
2:42 am
|
DaniConnall:
|
RT @firebelly: Great content and good SEO will lead to traffic - then a community will develop around good content and conversation #blogchat |
|
2:42 am
|
sharonmostyn:
|
RT @firebelly: Great content and good SEO will lead to traffic - then a community will develop around good content & conversation #blogchat |
|
2:42 am
|
izzataziz:
|
@kseniacoffman only when they actually have something to write not just promoting their product #blogchat |
|
2:42 am
|
ICT_GURU:
|
@elijahweb It goes back to the concept of message. The message might be the same, but different ways of saying it. #blogchat |
|
2:42 am
|
susanbeebe:
|
@LionelatDell COOL beans, I think you're one of the 1st companies to hire a Listening Guru! I know Kodak is recruiting for a CLO! #blogchat |
|
2:42 am
|
JDEbberly:
|
RT @lindsaysydenham: Question: How can corp blogs be used for recruiting purposes? #Blogchat |
|
2:42 am
|
loisgeller:
|
I think great content and SEO will build traffic, PLUS you need a great brand voice, or people won't come back. #blogchat |
|
2:42 am
|
CASUDI:
|
@TeeRiddle the corp blog space might be a place to solve your problems as a customer, ever think of that? #blogchat |
|
2:42 am
|
MaryAnnHalford:
|
@MackCollier looks great - am only able to pipe in intermittently tonight - look forward to the transcript #blogchat |
|
2:42 am
|
elijahweb:
|
RT @JDEbberly: RT @VictorCanada Corp blogging is like restaurant owner talking to guests in dining room. Never same convo & rarely selling. #Blogchat |
|
2:43 am
|
shopmtnbrook:
|
RT @VictorCanada Corp blogging is like restaurant owner talking to guests. Never same conversation & rarely selling. #Blogchat |
|
2:43 am
|
SuzanneVara:
|
bottom line: we buy from who we like and trust regardless if they blog, engage on SM. They use SM tools well, we might trust more #blogchat |
|
2:43 am
|
KevinLyons:
|
RT @VictorCanada Corp blogging is like restaurant owner talking to guests in dining rm. Never same convo & rarely selling. #blogchat |
|
2:43 am
|
eljadaae:
|
@VictorCanada re restaurant - you mean because the customers are already there? :-) #blogchat #blogchat |
|
2:43 am
|
Sue_Anne:
|
Me too! RT @burhop: Using my Dell laptop for #blogchat with @lionelatDell http://post.ly/P0rU |
|
2:43 am
|
_Ashley_Nicole_:
|
@ICT_GURU I'm certainly trying to illustrate the value according to what they want/need but still getting shut down... #blogchat |
|
2:43 am
|
CathyWebSavvyPR:
|
@firebelly @DavidWeedmark: yes - the corp discussion of who internally "owns" blogging & social media can be intense IT, PR, Mktg #BlogChat |
|
2:43 am
|
ICT_GURU:
|
RT @LionelatDell 3 bottom line things for a corp blog: 1) know ur scope objective 2) know the audience ur wanting to connect with. #blogchat |
|
2:43 am
|
Sue_Anne:
|
RT @loisgeller: RT @comcastcares: @loisgeller Sure Comcast has a blog http://bit.ly/Ktci and my blog is http://bit.ly/dRBW4 #blogchat |
|
2:43 am
|
AtlantaPR:
|
AGREE RT @firebelly: Great content and good SEO will lead to traffic - then a community will dev w good content and conversation #blogchat |
|
2:43 am
|
Sue_Anne:
|
RT @LionelatDell But SM is so inter-related its not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:43 am
|
VictorCanada:
|
@4byoung Thanks. Welcome the customer and also find out what they are thinking about their experience. #blogchat |
|
2:43 am
|
liemnguyen:
|
@LionelatDell Totally agree, corp bloggers hv to be real & offer speedy no-B.S. responses to customer Qs online #blogchat #blogchat |
|
2:44 am
|
daneblogger:
|
@SuzanneVara So true! #blogchat |
|
2:44 am
|
JDEbberly:
|
RT @loisgeller: RT @comcastcares: @loisgeller Sure Comcast has a blog http://bit.ly/Ktci and my blog is http://bit.ly/dRBW4 #Blogchat |
|
2:44 am
|
TeeRiddle:
|
@CASUDI Sure, if the customer takes the time to pursue that avenue. Typically a consumer will not take that much time #blogchat |
|
2:44 am
|
MackCollier:
|
@SuzanneVara YES! We usually connect w people more easily than companies, if a co is active in SM, helps us connect w employees #blogchat |
|
2:44 am
|
firebelly:
|
RT @SuzanneVara: we buy from who we like & trust regardless if they blog engage on SM. They use SM tools well, we might trust more #blogchat |
|
2:44 am
|
MaryAnnHalford:
|
@lindsaysydenham corporate blogs should reflect culture & co personality & t/f gr8 recruiting tool #blogchat |
|
2:44 am
|
centsiblelife:
|
RT @LionelatDell: @zkellyq and 3) Be ready to deal with the negatives head on...Very important. It's what I mean when I say blog the right way. #blogchat |
|
2:44 am
|
GetResults:
|
@MackCollier Tonight's #blogchat is taxing my Evelyn Wood training |
|
2:44 am
|
iggypintado:
|
RT @JDEbberly: RT @VictorCanada Corp blogging is like restaurant owner talking to guests in dining room. Never same convo & rarely selling. #Blogchat |
|
2:44 am
|
CharityHisle:
|
AGREE!-> RT @firebelly: Great content & good SEO will lead to traffic - then a community will dev w good content & conversation #blogchat |
|
2:44 am
|
ICT_GURU:
|
RT @VictorCanada SM tools combine to engage customers. Listening is key. Our language be natural and not sales speak. #blogchat #cluetrain |
|
2:44 am
|
sharonmostyn:
|
RT @LionelatDell 3 bottom line things for a corp blog: 1) know ur scope & objective 2) know the audience u want to connect with... #blogchat |
|
2:44 am
|
kevinks:
|
@eljadaae Cheaper to keep a customer than to earn a new one, I hear. #blogchat |
|
2:44 am
|
susanbeebe:
|
@LionelatDell Thanks for the awesome replies x3. I am interested in SM Best Practices for Technology sector. You're blazing trail #blogchat |
|
2:44 am
|
LionelatDell:
|
@KellyAGraham 5 tips for driving customer engagement on a corporate blog: 1) write content that your customers are asking for #blogchat |
|
2:44 am
|
loisgeller:
|
RT @SuzanneVara: bottom line: we buy from who we like and trust regardless if they blog, engage on SM. Yeah! Suzanne #blogchat |
|
2:44 am
|
CathyWebSavvyPR:
|
@SuzanneVara True - to build trust, a brand's online presence has to align with the brand/values. good SM + bad product = Fail! #BlogChat |
|
2:44 am
|
KellyAGraham:
|
Cisco has just launched an official Corp Social Media group, Listening is a key priority #blogchat |
|
2:44 am
|
sharonmostyn:
|
RT @LionelatDell & 3) Be ready to deal with negatives head on...Very important. It's what I mean when I say blog the right way. #blogchat |
|
2:44 am
|
karimacatherine:
|
Your product has to be good, your cust. serv must be smooth, buying process must b in place & working.then blog and SM will boost! #blogchat |
|
2:44 am
|
firebelly:
|
Im tired of salesy blogs - i have no time for being sold. Real Value or I will not engage. Sorry Ive no time. #blogchat |
|
2:45 am
|
avasiare:
|
RT @eljadaae: @VictorCanada re restaurant - you mean because the customers are already there? (good point) #blogchat |
|
2:45 am
|
VictorCanada:
|
@ICT_GURU Thanks. I use that analogy with clients all the time. I also use it about ROI. #blogchat |
|
2:45 am
|
eljadaae:
|
@kevinks How true... #blogchat |
|
2:45 am
|
ICT_GURU:
|
RT @LionelatDell and3) Be ready to deal with the negatives head on.Very important. It's what I mean when I say blog the right way. #blogchat |
|
2:45 am
|
JDEbberly:
|
RT @LionelatDell: @zkellyq and 3) Be ready to deal with the negatives head onVery impt. It's what I mean when I say blog right way #Blogchat |
|
2:45 am
|
dorasmith:
|
@_Ashley_Nicole_ have u surveyed customers to see if they r active in social channels? hard to ignore where customes r #blogchat |
|
2:45 am
|
ridgelyjohnson:
|
Seems everything always comes back to the ? who is your audience? #blogchat |
|
2:45 am
|
loisgeller:
|
RT @_Ashley_Nicole_: @ICT_GURU I'm certainly trying to illustrate what they want/need but still getting shut down... #blogchat |
|
2:45 am
|
MOKANA_GUITARS:
|
RT @firebelly: Nobody wants to be sold to ALL the time on any blog #blogchat - people want real value |
|
2:45 am
|
burhop:
|
Yes! RT @loisgeller: I think great content and SEO will build traffic, PLUS you need a great brand voice or people won't come bck. #blogchat |
|
2:45 am
|
JDEbberly:
|
RT @firebelly: Im tired of salesy blogs - i have no time for being sold. Real Value or I will not engage. Sorry Ive no time. #Blogchat |
|
2:45 am
|
zkellyq:
|
Corp Blog via @LionelatDell 1.Know ur scope 2.know the audience u want to connect with 3.be ready to deal w/negatives (right way) #blogchat |
|
2:45 am
|
CherieTNola:
|
RT @LionelatDell: 5 tips for driving customer engagement on a corporate blog: 1) write content that your customers are asking for #blogchat |
|
2:45 am
|
loisgeller:
|
@GetResults Wow, haven't heard of Evelyn Wood in years! #blogchat |
|
2:45 am
|
Suburban_Media:
|
Agreed RT @firebelly: Im tired of salesy blogs - i have no time for being sold. Real Value or I will not engage. Sorry Ive no time #blogchat |
|
2:45 am
|
artchickhb:
|
@CharityHisle Great content is subjective. You have to know how to speak the same language as your target audience. #blogchat |
|
2:45 am
|
CASUDI:
|
@TeeRiddle I usually look for places to solve first way before giving up ~ blog looks like good opportunity now if corp has one #blogchat |
|
2:45 am
|
GetResults:
|
@CASUDI given the proliferation of voice mail hell, nobody's home and the hiding of phones and contact info, it would be heaven! #blogchat |
|
2:45 am
|
CathyWebSavvyPR:
|
@LionelatDell Do you use specific listeing tools like @radian6? or have you created soemthing of your nown? #BlogChat |
|
2:45 am
|
JDEbberly:
|
@ridgelyjohnson Knowing your audience is central to effective blogging #Blogchat |
|
2:46 am
|
firebelly:
|
First a really good core experence - then follow with good marketing @karimacatherine #blogchat I agree! |
|
2:46 am
|
JDEbberly:
|
RT @artchickhb: @CharityHisle Great content is subjective. You have to know how to speak same language as your target audience #Blogchat |
|
2:46 am
|
CharityHisle:
|
@artchickhb True! Sometimes that takes experience AND training! :) #blogchat |
|
2:46 am
|
VictorCanada:
|
@LaurenGav Absolutely. Selling without seeming like selling is the diff between the best and mediocre. #blogchat |
|
2:46 am
|
zkellyq:
|
@LionelatDell All good. Thank you for answering my question.#blogchat |
|
2:46 am
|
Qworky:
|
RT @sharonmostyn RT @CathyWebSavvyPR: RT @firebelly: Balance is key - profit and real customer value can coexist [Agreed!] #BlogChat |
|
2:46 am
|
KevinLyons:
|
RT @karimacatherine: Your prod has to be good, cust serv smooth, buying process in place & working then blog & SM will boost! #blogchat |
|
2:46 am
|
sharonmostyn:
|
Agreed! RT @firebelly Im tired of salesy blogs - i have no time for being sold. Real Value or I will not engage. Sorry Ive no time #blogchat |
|
2:46 am
|
monicalynn21:
|
Companies should take into account that if a social media savvy person likes a brand and can't find it on SM outlets- it's a loss #blogchat |
|
2:46 am
|
centsiblelife:
|
@ridgelyjohnson or said another way: Why are you blogging? What's your goal? #blogchat |
|
2:46 am
|
loisgeller:
|
Yes, you want to keep your audience interested...and keep your content fresh. You also need some WIIFM #blogchat |
|
2:46 am
|
CathyWebSavvyPR:
|
@LionelatDell @zkellyq 1) know ur scope and objective 2) know the audience ur wanting to connect with... [right answer A+ #BlogChat |
|
2:46 am
|
lindsaysydenham:
|
RT @MaryAnnHalford @lindsaysydenham corporate blogs should reflect culture & co personality & t/f gr8 recruiting tool #blogchat |
|
2:47 am
|
TeeRiddle:
|
@CASUDI Then you have more time than I do. If I buy a product & it's not good quality I look for better options #blogchat |
|
2:47 am
|
MackCollier:
|
Seriously if you have ever had ANY corp blogging questions then you MUST follow @lionelatdell RIGHT NOW. He is telling all! #blogchat |
|
2:47 am
|
SuzanneVara:
|
@MackCollier - yup. EX. @bethharte @ambercadabra-they connect w/ ppl everyday, we trust them so in turn we trust their employer #blogchat |
|
2:47 am
|
firebelly:
|
Super True - w/o the audience u have nothing! RT @JDEbberly: @ridgelyjohnson Knwing yr audience is central to effective blogging #Blogchat |
|
2:47 am
|
LionelatDell:
|
2) Be plugged into and engaged on external conversations 3) When u do get comments, respond quickly 4) Write interesting posts #blogchat |
|
2:47 am
|
RinjoNjori:
|
#blogchat Since I work for a big comapny I can say "blogs" from the top are met with apprehension, Blogs from mid mgmt feel authentic |
|
2:47 am
|
artchickhb:
|
@CharityHisle on top of which, sometimes your audience changes or (hopefully) grows. You have to be willing to adapt your voice #blogchat |
|
2:47 am
|
loisgeller:
|
RT @JDEbberly: RT @firebelly: Im tired of salesy blogs - i have no time for being sold.. Sorry I've no time. #Blogchat I agree! |
|
2:47 am
|
JDEbberly:
|
RT @karimacatherine: Your prod has to be good, cust serv smooth, buying process in place & working then blog & SM will boost! #Blogchat |
|
2:47 am
|
ICT_GURU:
|
@_Ashley_Nicole_ Such a challenge! I love it! I'll chat to you later on and see if there's anything else you might like to try. #blogchat |
|
2:47 am
|
GetResults:
|
@loisgeller yes, I learned on papyrus scrolls #blogchat |
|
2:47 am
|
elevenser:
|
@CathyWebSavvyPR For listening, I use combination of free tools like SocialMention and SamePoint, and Cision(Radian6). #blogchat |
|
2:47 am
|
VictorCanada:
|
@eljadaae Yes. The first time you get a visitor to your corp blog it's like having a guest seated at a table. #blogchat |
|
2:47 am
|
CathyWebSavvyPR:
|
RT 2) Be plugged into and engaged on external conversations 3) When u do get comments, respond quickly 4) Write interesting posts #BlogChat |
|
2:47 am
|
_Ashley_Nicole_:
|
@dorasmith The problem is that the customers we HAVE arent interested but the ones we WANT are. You'd think thats enough #blogchat |
|
2:47 am
|
LionelatDell:
|
@KellyAGraham and 5) Blog about the negative topics in a meaningful way. #blogchat |
|
2:47 am
|
4byoung:
|
,@susanbeebe @LionelatDell COOL beans, You're one of the 1st companies to hire a Listening Guru! Kodak is recruiting for a CLO! #blogchat |
|
2:47 am
|
daneblogger:
|
@TeeRiddle @casudi Agreed. Why buy another failure, just because they engage? Bullsh*t. #blogchat |
|
2:48 am
|
sharonmostyn:
|
RT @karimacatherine Your prod has to be good, ur cust serv smooth, buying process in place & working then blog & SM will boost! #blogchat |
|
2:48 am
|
CherieTNola:
|
RT @LionelatDell: 3 bottom line things for a corp blog: 1) know ur scope & objective 2) know the audience u want 2 connect with... #blogchat |
|
2:48 am
|
Sue_Anne:
|
RT @LionelatDell But SM is so interrelated it's not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:48 am
|
CathyWebSavvyPR:
|
RT @karimacatherine: Your prod has to be good, cust serv smooth, buying process in place & working then blog & SM will boost! #BlogChat |
|
2:48 am
|
CharityHisle:
|
RT @elevenser: @CathyWebSavvyPR For listening, I use combination of free tools like SocialMention & SamePoint, & Cision(Radian6). #blogchat |
|
2:48 am
|
Eric_Urbane:
|
Here is a novel measurement, If No One is reading your corporate blog, Your Social Media Marketing ISN't working #blogchat |
|
2:48 am
|
ICT_GURU:
|
RT @LionelatDell 5 tips for driving customer engagement on a corporate blog: 1) write content that your customers are asking for #blogchat |
|
2:48 am
|
JDEbberly:
|
RT @LionelatDell: 2) Be plugged into/engaged on external convos 3) When u get comments, resp quickly 4) Write interesting posts #Blogchat |
|
2:48 am
|
Sue_Anne:
|
RT @VictorCanada Corp blogging is like restaurant owner talking to guests in dining room. Never same convo & rarely selling. #Blogchat |
|
2:48 am
|
_Ashley_Nicole_:
|
@ICT_GURU Thanks! #blogchat |
|
2:48 am
|
JDEbberly:
|
RT @LionelatDell: 3 bottom line things for a corp blog: 1) know ur scope & objective 2) know the audience u want 2 connect with... #Blogchat |
|
2:48 am
|
firebelly:
|
Nobody goes online 2 be sold 2. if u think you're smooth with yr selling yr wrong! We're online to gain value/make friends! #blogchat |
|
2:48 am
|
liemnguyen:
|
RT @centsiblelife: hire a small marketing/social media firm...they can train you or do it all<<any others reco outsource training? #blogchat |
|
2:48 am
|
CASUDI:
|
@TeeRiddle I have less time running around for new product then sending email or blog comment FIRST ~ #blogchat |
|
2:48 am
|
JDEbberly:
|
RT @Eric_Urbane: Here is a novel measurement, If No One is reading your corporate blog, Your Social Media Marketing ISN't working #Blogchat |
|
2:48 am
|
Sue_Anne:
|
RT @LionelatDell: Be ready to deal with the negatives head on...Very important. It's what I mean when I say blog the right way. #blogchat |
|
2:48 am
|
CherieTNola:
|
RT @LionelatDell: & 3) Be ready to deal w/the negatives head on...Very important. It's what I mean when I say blog the right way. #blogchat |
|
2:48 am
|
firebelly:
|
RT @LionelatDell: 3 bottom line things for a corp blog: 1) know ur scope & objective 2) know the audience u want 2 connect with... #blogchat |
|
2:49 am
|
loisgeller:
|
RT @RinjoNjori: #blogchat At a big company I can say "blogs" from the top are met with apprehension, Blogs from mid mgmt: authentic. Always. |
|
2:49 am
|
MackCollier:
|
@SuzanneVara BINGO, but notice MP has @bethharte & @marketingprofs many others, Radian6 has @ambercadabra @davidalston & many more #blogchat |
|
2:49 am
|
susanbeebe:
|
RT @MackCollier: Seriously if you have ever had ANY corp blogging questions then you MUST follow @lionelatdell RIGHT NOW. He is telling all! #blogchat |
|
2:49 am
|
sharonmostyn:
|
RT @Eric_Urbane: Here is a novel measurement, If No One is reading your corporate blog, Your Social Media Marketing ISN't working #blogchat |
|
2:49 am
|
CathyWebSavvyPR:
|
@elevenser Agreed - 4 me the listening tools depend on client needs - just read a stat 60% of listening tool not used after 3 mos #BlogChat |
|
2:49 am
|
KellyAGraham:
|
@LionelatDell Great tips Thank you! #blogchat |
|
2:49 am
|
loisgeller:
|
Creating a great blog voice, is the same as creating a brand personality. You need one to build friendships. #blogchat |
|
2:49 am
|
susanbeebe:
|
@LionelatDell - What works better for fueling you and your team? Coffee or RedBull ? we must know the truth!!! :) #BlogChat |
|
2:49 am
|
JDEbberly:
|
RT @elevenser: @CathyWebSavvyPR For listening, I use combo of free tools like SocialMention and SamePoint, and Cision(Radian6) #Blogchat |
|
2:49 am
|
MackCollier:
|
@SuzanneVara Dell, Marketing Profs and Radian6 all have TEAMS of employees actively connecting w customers via SM. Big plus 4 them #blogchat |
|
2:49 am
|
Jfavreau:
|
RT @LionelatDell: Be ready to deal with the negatives head on...Very important. It's what I mean when I say blog the right way. #blogchat |
|
2:49 am
|
JDEbberly:
|
RT @VictorCanada: @eljadaae Yes. The first time you get a visitor to your corp blog it's like having a guest seated at a table #Blogchat |
|
2:49 am
|
artchickhb:
|
@firebelly I'm online usually looking for research/conversation. If you don't have that, I don't care a/b ur content. #blogchat |
|
2:50 am
|
CASUDI:
|
@JDEbberly @LionelatDell: ~ UNDERLINING respond to comments quickly #blogchat |
|
2:50 am
|
Eric_Urbane:
|
@firebelly Duncan, Either folks read your stuff or they don't, If they Don't, your Social Media Marketing ISN't working #blogchat |
|
2:50 am
|
zkellyq:
|
@LionelatDell If u were to found a start-up, would u set up a blog for ur new co? Why, why not? #blogchat |
|
2:50 am
|
LisaNewkirk:
|
RT @SuzanneVara: ~ We buy from whom we trust whether or not they blog ... if they use SM tools well, we might trust more // Agreed #blogchat |
|
2:50 am
|
ICT_GURU:
|
RT @monicalynn21 Comps should take into account that if a social media savvy person likes a brand &cant find it on SM outlets=loss #blogchat |
|
2:50 am
|
ridgelyjohnson:
|
@LionelatDell #blogchat Are blog comments screened? |
|
2:50 am
|
Sue_Anne:
|
RT @KellyAGraham: Cisco has just launched an official Corp Social Media group, Listening is a key priority #blogchat |
|
2:50 am
|
TeeRiddle:
|
Will blogging change the general perception of your product? If the perception is negative can blogging change it? #blogchat |
|
2:50 am
|
CherieTNola:
|
RT @LionelatDell 2) B plugged n & engaged on external convos 3) When u do get comments, respond quickly 4) Write interesting posts #blogchat |
|
2:50 am
|
elevenser:
|
Can the tone of a corporate blog ever lead or uncover a change in overall corporate culture? #blogchat |
|
2:50 am
|
firebelly:
|
Yup finding the right info = value! @artchickhb #blogchat |
|
2:50 am
|
lpearson:
|
Enjoying @LionelatDell on #blogchat Tx @MackCollier |
|
2:50 am
|
avasiare:
|
@susanbeebe Great question.. :) #blogchat |
|
2:50 am
|
CherieTNola:
|
RT @LionelatDell: and 5) Blog about the negative topics in a meaningful way. #blogchat |
|
2:50 am
|
sharonmostyn:
|
RT @loisgeller: Creating a great blog voice, is the same as creating a brand personality. You need one to build friendships. #blogchat |
|
2:50 am
|
Jfavreau:
|
RT @Eric_Urbane: Here is a novel measurement, If No One is reading your corporate blog, Your Social Media Marketing ISN't working #Blogchat |
|
2:50 am
|
loisgeller:
|
RT @sharonmostyn: RT @Eric_Urbane: Measurement: If No One is reading yr corporate blog,Social Media Marketing ISN't working #blogchat Amen. |
|
2:50 am
|
JDEbberly:
|
RT @MackCollier: @SuzanneVara BINGO, but notice MP has @bethharte & @marketingprofs many others Radian6 @ambercadabra @davidalston #Blogchat |
|
2:50 am
|
Sue_Anne:
|
Anyone in SM should be asking that question RT @ridgelyjohnson: Seems everything always comes back to the ? who is your audience? #blogchat |
|
2:51 am
|
CathyWebSavvyPR:
|
RT @centsiblelife: hire a small marketing/social media firm...they can train you [hear, hear! esp 1w industry exper.] #BlogChat |
|
2:51 am
|
JDEbberly:
|
RT @zkellyq: @LionelatDell If u were to found a start-up, would u set up a blog for ur new co? Why, why not? #Blogchat |
|
2:51 am
|
loisgeller:
|
RT @elevenser: Can the tone of a corporate blog ever lead or uncover a change in overall corporate culture? #blogchat |
|
2:51 am
|
SuzanneVara:
|
@MackCollier - you are correct they have more than one person that communicates - I was giving props to the ladies! #blogchat |
|
2:51 am
|
susanbeebe:
|
WOW #BlogChat is on FIIIIIIIRRRRRRRRRRRRRREEEEEEEEEEE tonight - Poor @LionelatDell kindly agreed to take Questions re Corp Blogging! LOL :D |
|
2:51 am
|
centsiblelife:
|
@TeeRiddle personally I don't think so. I think if you are going to see change from SM, it has to involve honesty. #blogchat |
|
2:51 am
|
JoeHage:
|
I think @comcastcares effort did help a relatively bad image, @TeeRiddle. #blogchat |
|
2:51 am
|
ridgelyjohnson:
|
@centsiblelife #blogchat 1,000,000 dollar questions |
|
2:51 am
|
ICT_GURU:
|
RT @VictorCanada @eljadaae Yes. The first time you get a visitor to your corp blog it's like having a guest seated at a table. #blogchat |
|
2:51 am
|
elevenser:
|
@TeeRiddle I would think it could if your company doesn't already have a real internet presence. #blogchat |
|
2:51 am
|
firebelly:
|
Reading isnt enough Eric - They have to DO something @Eric_Urbane #blogchat Plus social media marketing is more than blogs! |
|
2:51 am
|
CASUDI:
|
@zkellyq IMO great opportunity for a Start Up to get a step ahead with a blog (if done right :-) #blogchat |
|
2:52 am
|
MackCollier:
|
@KellyAGraham Great question, are their major differences in Cisco's blogging strategy? #blogchat |
|
2:52 am
|
LaurenGav:
|
RT @LionelatDell SM is so inter-related it's not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:52 am
|
susanbeebe:
|
@kodakCB - Hey Jen, check out #BlogChat tonight (going on right now) - @LionelatDell is taking questions re Corp. Blogging - amazing stuff! |
|
2:52 am
|
liemnguyen:
|
@LionelatDell What's your personal or corp view on the C-level blogging - either Michael or anyone in exec suite #blogchat #blogchat |
|
2:52 am
|
loisgeller:
|
@GetResults Me too. I'm a papyrus girl. #blogchat |
|
2:52 am
|
CathyWebSavvyPR:
|
@LionelatDell Qu: What one thing surprised you about corporate blogging, once you took the plunge? #BlogChat |
|
2:52 am
|
susanbeebe:
|
RT @MackCollier: @KellyAGraham Great question, are their major differences in Cisco's blogging strategy? #blogchat |
|
2:52 am
|
SuzanneVara:
|
@MackCollier - it is bigger than other companies prob even know. I see them as corp role models #blogchat |
|
2:52 am
|
shopmtnbrook:
|
Wow, just found out through #blogchat that @LionelatDell is chief blogger at Dell and WANTS TO HELP! THAT's customer service... |
|
2:52 am
|
CharityHisle:
|
RT @firebelly: social media marketing is more than blogs! #blogchat |
|
2:52 am
|
Eric_Urbane:
|
If you are in business, and you don't know who your audience is, Social Media won't help you. #blogchat |
|
2:52 am
|
JDEbberly:
|
@susanbeebe You're not kidding!!! This chat is so fast I can't begin to keep up LOL #Blogchat |
|
2:52 am
|
ICT_GURU:
|
@LionelatDell Your tips are pure GOLD mate! Thanks heaps for sharing them to the little guys in here! []-) #blogchat |
|
2:52 am
|
sharonmostyn:
|
RT @ICT_GURU RT @VictorCanada @eljadaae Yes. 1st time you get a visitor to ur corp blog it's like having a guest seated at a table #blogchat |
|
2:52 am
|
centsiblelife:
|
@TeeRiddle If the product sucks, people will ask you to fix it, and you should listen. #blogchat |
|
2:52 am
|
patrickallmond:
|
So basically Radian is using SM to get engaged and tell people about their SM product? #blogchat #sociamediaechochamber |
|
2:52 am
|
ICT_GURU:
|
RT @susanbeebe @LionelatDell - What works better for fueling you and your team? Coffee or RedBull ? we must know the truth!!! :) #BlogChat |
|
2:53 am
|
gonzalsa:
|
I'm late/new to #blogchat. Is this at 8p every sunday? |
|
2:53 am
|
VictorCanada:
|
@LionelatDell How important is humor in your blogs? Do you let it happen naturally or do you try to be humorous? #blogchat |
|
2:53 am
|
ridgelyjohnson:
|
I guess if you know who Evelyn Woods is, you are dating yourself #blogchat |
|
2:53 am
|
artchickhb:
|
@JoeHage but not saving grace enought that they didn't have to enter in to a rebrand #blogchat |
|
2:53 am
|
sarasteinmd:
|
Listening w interest - anybody see SW Airlines blogging disaster last week w kevin smith? SWblamed unhappy customer for tweeting! #blogchat |
|
2:53 am
|
loisgeller:
|
RT @SuzanneVara: @MackCollier - it is bigger than other companies prob even know. I see them as corp role models #blogchat |
|
2:53 am
|
susanbeebe:
|
@avasiare Glad I wasn't the only one who was thinking that question!! :D #blogchat |
|
2:53 am
|
GetResults:
|
@loisgeller Actually, Eric McLuhan, Marshall's son, was my instructor - go figure - I love papyrus, too #blogchat |
|
2:53 am
|
LionelatDell:
|
@TeeRiddle SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad. #blogchat #blogchat |
|
2:53 am
|
MultifamilyPro:
|
RT @LionelatDell SM is so inter-related it's not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:53 am
|
MikeBarzacchini:
|
RT @Eric_Urbane: If you are in business, and you don't know who your audience is, Social Media won't help you. #blogchat |
|
2:53 am
|
MackCollier:
|
@SuzanneVara I am all about giving @bethharte & @ambercadabra props ;) #blogchat |
|
2:53 am
|
susanbeebe:
|
RT @lpearson: Enjoying @LionelatDell on #blogchat Tx @MackCollier << One of the best EVAR -- nice job guys!! :) |
|
2:53 am
|
ICT_GURU:
|
RT @LisaNewkirk We buy from whom we trust whether or not they blog ... if they use SM tools well, we might trust more // Agreed #blogchat |
|
2:53 am
|
TeeRiddle:
|
@centsiblelife as in the recent Domino's Pizza campaign? #blogchat |
|
2:53 am
|
JDEbberly:
|
RT @ICT_GURU: @LionelatDell Your tips are pure GOLD mate! Thanks heaps for sharing them to the little guys in here! []-) #Blogchat |
|
2:53 am
|
4byoung:
|
.@MackCollier @SuzanneVara Dell, Mktg Profs & Radian6 all have TEAMS of employees actively connecting w customers via SM. #blogchat |
|
2:53 am
|
loisgeller:
|
It is interesting that I have a few favorite blogs, and none of them are corporate ones. #blogchat |
|
2:53 am
|
LaurenGav:
|
Just ask Dominos RT @centsiblelife: @TeeRiddle If the product sucks, people will ask you to fix it, and you should listen. #blogchat |
|
2:53 am
|
JDEbberly:
|
RT @lpearson: Enjoying @LionelatDell on #blogchat Tx @MackCollier << One of the best EVAR -- nice job guys!! :) #Blogchat |
|
2:53 am
|
Suburban_Media:
|
I think starting a blog when starting a co. is a great way to build awareness, provided your blog provides value to your targ aud #blogchat |
|
2:53 am
|
susanbeebe:
|
RT @LionelatDell: @TeeRiddle SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad. #blogchat #blogchat |
|
2:53 am
|
liemnguyen:
|
RT @susanbeebe: RT @lpearson: Enjoying @LionelatDell on #blogchat Tx @MackCollier << One of the best EVAR -- nice job guys!! :) #blogchat |
|
2:53 am
|
GrantTurck:
|
RT @monicalynn21: Companies should take into account that if a social media savvy person likes a brand and can't find it on SM outlets- it's a loss #blogchat |
|
2:53 am
|
firebelly:
|
@Eric_Urbane RT @LionelatDell SM is so inter-related not just blogs All SM tools influence customer lylty when we listen & respond #blogchat |
|
2:54 am
|
dorasmith:
|
@_Ashley_Nicole_ recommend showing some kind of listening stats based on keywords - that's what got us into the game #blogchat |
|
2:54 am
|
artchickhb:
|
@firebelly Successful SM marketing is cross platform integration. You can pick and choose what to use, but static sites = no #blogchat |
|
2:54 am
|
JDEbberly:
|
RT @Eric_Urbane: If you are in business, and you don't know who your audience is, Social Media won't help you. (AMEN!!) #Blogchat |
|
2:54 am
|
MackCollier:
|
@shopmtnbrook Yes @lionelatdell is a fabulous ambassador for Dell, he's a great guy that really cares about Dell and its customers #blogchat |
|
2:54 am
|
GetResults:
|
@LionelatDell Yes, just as any good communication hastens the demise of bad products/brands - the word gets around! #blogchat |
|
2:54 am
|
gonzalsa:
|
@TeeRiddle I think it can help. Consumers want transparency. To see beyond the corporate suite and tie. Blogging helps to do that #blogchat |
|
2:54 am
|
CathyWebSavvyPR:
|
@firebelly @Eric_Urbane - Agreed - you need to balance readibility, useful content, corporate views & conversion/sales pitch #BlogChat |
|
2:54 am
|
LionelatDell:
|
... Trying to keep up with the #blogchat firehose! :) |
|
2:54 am
|
loisgeller:
|
RT @LionelatDell: @TeeRiddle SM won't help improve perception of a crappy product. It will amplify perception.. good and bad. #blogchat |
|
2:54 am
|
mbrewer:
|
RT @LionelatDell SM is so inter-related it's not just blogs. All SM tools influence customer loyalty when we listen AND respond #blogchat |
|
2:54 am
|
Sue_Anne:
|
RT @monicalynn21 Comps should take into account that if a SM savvy person likes a brand and cant find it on SM outlets- its a loss #blogchat |
|
2:54 am
|
artchickhb:
|
@firebelly Blog is good, but blog +twitter+facebook+YouTube = BETTER #blogchat |
|
2:54 am
|
jfouts:
|
@LionelatDell SM is so inter-related not just blogs All SM tools influence customer lylty when we listen & respond #blogchat |
|
2:54 am
|
kseniacoffman:
|
@LionelatDell: Do you break news on your blog? or go more traditional media route? #blogchat |
|
2:54 am
|
JDEbberly:
|
RT @LionelatDell: @TeeRiddle SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad #Blogchat |
|
2:54 am
|
zkellyq:
|
RT @CASUDI: @zkellyq IMO great opportunity for a Start Up to get a step ahead with a blog (if done right :-) #blogchat |
|
2:55 am
|
ICT_GURU:
|
RT @LionelatDell SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad. #blogchat #blogchat |
|
2:55 am
|
TeeRiddle:
|
@LionelatDell So if you have a negative consumer perception it would be best to stay away from SM? #blogchat |
|
2:55 am
|
raffel:
|
@ridgelyjohnson what's #blogchat ? |
|
2:55 am
|
_Ashley_Nicole_:
|
@dorasmith Great idea! Thanks so much! #blogchat |
|
2:55 am
|
LionelatDell:
|
@CathyWebSavvyPR Agree.. I smell an @Direct2Dell blog post coming to help answer some the #blogchat questions. |
|
2:55 am
|
loisgeller:
|
When you think about it, if you're not buying a computer...would you read Dell's corporate blog? #blogchat |
|
2:55 am
|
monicalynn21:
|
@LaurenGav haha, that's true. Dominos should know all about that! #blogchat |
|
2:55 am
|
JDEbberly:
|
RT @LionelatDell: ... Trying to keep up with the #blogchat firehose! :) #Blogchat |
|
2:55 am
|
eljadaae:
|
RT @TeeRiddle: @LionelatDell So if you have a negative consumer perception it would be best to stay away from SM? #blogchat |
|
2:55 am
|
avasiare:
|
RT @artchickhb: @firebelly Blog is good, but blog +twitter+facebook+YouTube = BETTER < this. #blogchat |
|
2:55 am
|
firebelly:
|
Agreed @artchickhb integration is key to social media! Thats why IM going to the integration lunch at optimization summits #blogchat |
|
2:55 am
|
sharonmostyn:
|
OK, so u know ur audience, have an engaging blog writer & you're doing your analytics to make sure it's working - what next? #blogchat |
|
2:55 am
|
susanbeebe:
|
@JDEbberly Yep, #Blogchat is pretty pyscho tonight! I'm impressed our hosts @MackCollier and @LionelatDell can keep pace as well as they r |
|
2:55 am
|
kseniacoffman:
|
@TeeRiddle Why stay away? You can use blog to help change the perception #blogchat |
|
2:56 am
|
KevinLyons:
|
2 ?'s @LionelatDell How do you split up your time? How do you measure capacity of effective engagement to avoid interaction gaps? #blogchat |
|
2:56 am
|
ICT_GURU:
|
RT @LaurenGav Just ask Dominos If the product sucks, people will ask you to fix it, and you should listen. #blogchat |
|
2:56 am
|
eljadaae:
|
RT @loisgeller: When you think about it, if youre not buying a computer...would you read Dells corporate blog? > indeed... #blogchat |
|
2:56 am
|
GetResults:
|
@JDEbberly JD, tonight it's become a Sunami! #blogchat |
|
2:56 am
|
Sue_Anne:
|
RT @VictorCanada: @eljadaae Yes. The first time you get a visitor to your corp blog it's like having a guest seated at a table. #blogchat |
|
2:56 am
|
VictorCanada:
|
@Suburban_Media I also find that for some companies, the target audience likes to hear about the process of starting the biz. #blogchat |
|
2:56 am
|
kevinks:
|
The fact that blogs are a dialog point can be the most valuable aspect for corps. Ears on, guys? #blogchat |
|
2:56 am
|
JoeHage:
|
Social media is only part of the mix, @artchickhb. Rebranding, when necessary, is another. #blogchat |
|
2:56 am
|
dorasmith:
|
@loisgeller good pt - but u need the social media content there (via search) when folks r ready to buy #blogchat |
|
2:56 am
|
burhop:
|
RT @SuzanneVara we buy from who we like and trust regardless if they blog, engage on SM. ...use SM tools well, we might trust more #blogchat |
|
2:56 am
|
JDEbberly:
|
@TeeRiddle You should use SM to join the conversation if there is neg. perception of your product #Blogchat |
|
2:56 am
|
SusannaSpeier:
|
[ @Huffpo coverage on it was great] RT @sarasteinmd [edited] anybody see SW Airlines blogging disaster last week w kevin smith? #blogchat |
|
2:56 am
|
TeeRiddle:
|
@eljadaae I wouldn't read their blog if I was buying a PC #blogchat |
|
2:57 am
|
centsiblelife:
|
@LaurenGav @TeeRiddle yep-great example! #blogchat |
|
2:57 am
|
Eric_Urbane:
|
Marketing has ALWAYS been about selling more stuff to more people, Social Media Marketing is no different, Don't be confused #blogchat |
|
2:57 am
|
sarasteinmd:
|
RT @loisgeller: RT @LionelatDell: @TeeRiddle SM ... will amplify perception.. good and bad< Seems to amplify disingenuous! #blogchat |
|
2:57 am
|
CherieTNola:
|
RT @ICT_GURU: RT @LionelatDell SM won't help improve perception of a crappy product. It will amplify perception.. both good & bad. #blogchat |
|
2:57 am
|
CathyWebSavvyPR:
|
@LionelatDell: Chat tip: star/favorite tweets from ppl U want 2 check out. Follow/add 2 list right after chat so don't forget #BlogChat |
|
2:57 am
|
MackCollier:
|
RT @LionelatDell: SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad. #blogchat |
|
2:57 am
|
JDEbberly:
|
RT @avasiare: RT @artchickhb: @firebelly Blog is good, but blog +twitter+facebook+YouTube = BETTER < this. #Blogchat |
|
2:57 am
|
jfouts:
|
A startup can enter SM on a level playing field. This can give a huge advantage if they have a good plan and open communication #Blogchat |
|
2:57 am
|
ecowordsmith:
|
@zkellyq Yes, a blog can be invaluable to a start-up. #blogchat It's easy to get one started. You have to hire the right writer (me!). |
|
2:57 am
|
JDEbberly:
|
@GetResults We're going to break Twitter lol #Blogchat |
|
2:57 am
|
JoeHage:
|
I think the opposite is true, @eljadaae + @TeeRiddle: If u hv a neg cons perceptn it wd be best to stay away from SM? #blogchat |
|
2:57 am
|
Sue_Anne:
|
RT @firebelly Nobody goes online 2 be sold 2. if u think you're smooth with yr selling yr wrong! We're online to gain value #blogchat |
|
2:57 am
|
artchickhb:
|
@firebelly Save me a seat next to your awesome self! #blogchat #optsum |
|
2:57 am
|
CASUDI:
|
@kseniacoffman Good Post http://bit.ly/aSBihV relevant to our discussion on Corp blogs #blogchat |
|
2:58 am
|
centsiblelife:
|
@ridgelyjohnson LOL-so true! #blogchat |
|
2:58 am
|
SusannaSpeier:
|
Thnx @MackCollier & thnx @LionelatDell #blogchat |
|
2:58 am
|
loisgeller:
|
@VictorCanada I agree, they like to hear the stories that go on behind the scenes of a company. Who invented these widgets? #blogchat |
|
2:58 am
|
AtlantaPR:
|
@sharonmostyn Blog! measure, adjust, blog more! #blogchat |
|
2:58 am
|
TeeRiddle:
|
@JDEbberly I was referring to @LionelatDell comment about amplifying perception good or bad #blogchat |
|
2:58 am
|
GetResults:
|
@Eric_Urbane We're not confused, we know the journey can be long, profitable, rewarding - a total experience - reputation sells #blogchat |
|
2:58 am
|
sharonmostyn:
|
RT @MackCollier RT @LionelatDell: SM won't help imprv perception of a crappy product. It will amplify perception..both good & bad #blogchat |
|
2:58 am
|
cesarinou:
|
Any ideas on how to handle complaints or bad posts in your corp blog ? Any guidelines? Besides transparency ? #blogchat |
|
2:58 am
|
Suburban_Media:
|
My brain is going to explode just trying to keep up here... yowza #blogchat |
|
2:59 am
|
JoeHage:
|
Said better than I did: RT @LionelatDell: SM won't help impr percept of crappy prod. It will amplify.. both good + bad. #blogchat |
|
2:59 am
|
LisaNewkirk:
|
@LionelatDell Would you have done anything different last week if you were @SouthwestAir blogger - a brand considered SM savvy? #blogchat |
|
2:59 am
|
MaryAnnHalford:
|
good advice! RT @AtlantaPR: @sharonmostyn Blog! measure, adjust, blog more! #blogchat |
|
2:59 am
|
CASUDI:
|
@loisgeller I only read it cos I was curious about #blogchat tonite .... |
|
2:59 am
|
liemnguyen:
|
A corp blog should break product or corp news if it makes sense - part of brand journalism. Go direct 2 consumers #blogchat #blogchat |
|
2:59 am
|
loisgeller:
|
RT @MackCollier: RT @LionelatDell: SM won't improve percept.of a crappy product. It will amplify perception.. #blogchat Like reviews/Amazon |
|
2:59 am
|
CathyWebSavvyPR:
|
RT @Suburban_Media: My brain is going to explode just trying to keep up here... yowza #blogchat #BlogChat |
|
2:59 am
|
gonzalsa:
|
RT @MackCollier: RT @LionelatDell: SM won't improve perception of a crappy product. It will amplify perception. both good & bad. #blogchat |
|
2:59 am
|
dotjenna:
|
Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. ~ dotJenna #blogchat |
|
2:59 am
|
artchickhb:
|
@jfouts There is no social media snuggie. Just not feasible, - point of SM interaction is personal connection & people r diff. #blogchat |
|
2:59 am
|
MartinfromOz:
|
RT @MackCollier: RT @LionelatDell: SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad. #blogchat |
|
2:59 am
|
elijahweb:
|
This has been a great TURBO #blogchat @LionelatDell |
|
2:59 am
|
LionelatDell:
|
@SusannaSpeier actively engaging with custs on the web. In 2010, there's definitely more companies dedicating resources... #blogchat |
|
2:59 am
|
JDEbberly:
|
RT @Suburban_Media: My brain is going to explode just trying to keep up here... yowza #Blogchat |
|
2:59 am
|
CherieTNola:
|
RT @kevinks: The fact that blogs are a dialog point can be the most valuable aspect for corps. Ears on, guys? #blogchat |
|
2:59 am
|
firebelly:
|
Selling must be translated into real value + engagement @Eric_Urbane thats what sells - and in that sense I agree #blogchat |
|
2:59 am
|
VictorCanada:
|
@sharonmostyn If your blog is succeeding you may be ready to engage other influential bloggers to build on your success. #blogchat |
|
2:59 am
|
Eric_Urbane:
|
@GetResults I hope you do not run out of capital on your journey, No Money = Game Over #blogchat |
|
2:59 am
|
CharityHisle:
|
RT @AtlantaPR: @sharonmostyn Blog! measure, adjust, blog more! #blogchat |
|
2:59 am
|
centsiblelife:
|
@cesarinou don't respond with defense, respond with how can we make it better? And then go make it better. #blogchat |
|
2:59 am
|
sharonmostyn:
|
@AtlantaPR Just wondering if I was missing anything...thanks for confirming! #blogchat |
|
2:59 am
|
jfouts:
|
@TeeRiddle If you don't engage after a bad rep the bad ep sticks. You might be able to turn it around with good communication. #Blogchat |
|
3:00 am
|
Suburban_Media:
|
@cesarinou Complaints should be responded to, ASAP. Publicly and privately if necessary. #blogchat |
|
3:00 am
|
JoeHage:
|
@140ProofAds I strongly dislike the spam you're forcing into my @TweetGrid stream tonight. #blogchat |
|
3:00 am
|
susanbeebe:
|
RT @CathyWebSavvyPR: RT @Suburban_Media: My brain is going to explode just trying to keep up here... yowza #blogchat #BlogChat |
|
3:00 am
|
TeeRiddle:
|
@JoeHage If done correctly then SM should alleviate some bad perception. Show consumers you are listening & want to improve #blogchat |
|
3:00 am
|
AtlantaPR:
|
Blog should be the engine of SM program. Blog on self hosted site, you own it & control SEO. It feeds social networking sites. #blogchat |
|
3:00 am
|
JDEbberly:
|
RT @dotjenna: Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. #Blogchat |
|
3:00 am
|
monicalynn21:
|
How do you defend starting a blog for ur company to higher-ups that say no bc they don't want anyone posting negative comments? #blogchat |
|
3:00 am
|
susanbeebe:
|
RT @MaryAnnHalford: good advice! RT @AtlantaPR: @sharonmostyn Blog! measure, adjust, blog more! #blogchat |
|
3:00 am
|
ecowordsmith:
|
You don't have to sell on your blog. You can inspire, inform... #blogchat |
|
3:00 am
|
ridgelyjohnson:
|
@raffel #blogchat Go to Twitter and search #blogchat |
|
3:00 am
|
CharityHisle:
|
RT @dotjenna: Social media is like a glass window into your character; if youre greedy, seedy or needy, well all know it. #blogchat |
|
3:00 am
|
JDEbberly:
|
RT @firebelly: Selling must be translated into real value + engagement @Eric_Urbane thats what sells - and in that sense I agree #Blogchat |
|
3:00 am
|
ICT_GURU:
|
@cesarinou Try to understand the message to why they are upset.So dont just look at what they say.Look at why & respond to that. #blogchat |
|
3:00 am
|
MackCollier:
|
@firebelly @avasiare #blogchat Using multiple SM channels isn't always better than just a blog for ex. Have 2 consider goal/skills/etc |
|
3:00 am
|
LionelatDell:
|
@SusannaSpeier ... to respond and engage online. That's where companies move the needle. #blogchat |
|
3:00 am
|
monicalynn21:
|
RT @AtlantaPR: Blog should be the engine of SM program. Blog on self hosted site, you own it & control SEO. It feeds social networking sites. #blogchat |
|
3:00 am
|
artchickhb:
|
@JoeHage Oh I'm not disagreeing with the point of rebranding, just pointing out that even a good campaign isn't 100% perfect. #blogchat |
|
3:00 am
|
Eric_Urbane:
|
@firebelly Love you brother, You know that! #blogchat |
|
3:00 am
|
centsiblelife:
|
@cesarinou of course you will always have "haters", people who hate it/complain no matter what-engage but be aware too. #blogchat |
|
3:00 am
|
AtlantaPR:
|
@sharonmostyn set up blog to tweet and post to Facebook. #blogchat |
|
3:00 am
|
MultifamilyPro:
|
We R moving away from a model based on mass anything.Consumers R now more diverse, transparent, opinionated, conversational #blogchat |
|
3:00 am
|
ICT_GURU:
|
RT @LionelatDell @SusannaSpeier actively engaging with custs on the web.2010 theres definitely more companies dedicating resources #blogchat |
|
3:01 am
|
robungar:
|
RT @LionelatDell: @TeeRiddle SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad. #blogchat #blogchat |
|
3:01 am
|
TeeRiddle:
|
@CharityHisle perhaps but marketers can be the devil #blogchat |
|
3:01 am
|
cesarinou:
|
RT @ecowordsmith: You don't have to sell on your blog. You can inspire, inform... #blogchat |
|
3:01 am
|
kseniacoffman:
|
@liemnguyen Probably more on the product side? - re breaking the news. Or what has worked for you? #blogchat |
|
3:01 am
|
SuzanneVara:
|
@cesarinou - address the negativity by being truthful and not trying to ease the situation with broad answers #blogchat |
|
3:01 am
|
GetResults:
|
@Eric_Urbane It's always a balance, but when customers no longer shop elsewhere, sales get "rich" indeed & no, game's not over #blogchat |
|
3:01 am
|
dorasmith:
|
RT @dotjenna: Social media is like a glass window into your character; if youre greedy, seedy or needy, well all know it. #blogchat |
|
3:01 am
|
firebelly:
|
@Eric_Urbane aww like wise #blogchat |
|
3:01 am
|
cesarinou:
|
RT @MultifamilyPro: We R moving away from a model based on mass anything.Consumers R now more diverse, transparent, opinionated, conversational #blogchat |
|
3:01 am
|
jfouts:
|
@artchickhb Exactly, so the corp needs to choose networks and tools intelligently. Not just rote. #Blogchat |
|
3:01 am
|
LionelatDell:
|
@KseniaCoffman No, I can honestly say we didn't start the blog thinking of offsetting PR and ad spend. It was... #blogchat |
|
3:01 am
|
loisgeller:
|
RT @CharityHisle: RT @dotjenna: Social media is like a glass window:character; if youre greedy, seedy or needy, well all know it. #blogchat |
|
3:01 am
|
centsiblelife:
|
@ecowordsmith you can inspire, and inform, and produce something people value-it doesn't have to be snake oil. #blogchat |
|
3:01 am
|
artchickhb:
|
Call to action isn't always call to sales :) RT @ecowordsmith: You don't have to sell on your blog. You can inspire, inform... #blogchat |
|
3:01 am
|
Sue_Anne:
|
@eljadaae @loisgeller Thanks! Glad to be helpful. #blogchat |
|
3:02 am
|
elevenser:
|
Social Media marketing is about social media, not marketing. The Marketing follows the Social in this arena. #blogchat |
|
3:02 am
|
daneblogger:
|
SM is created to be able to communicate with others. But I just checked a couple of Dell's posts. Only 1 com. from a Dell person. #blogchat |
|
3:02 am
|
ICT_GURU:
|
RT @AtlantaPR Blog should be the engine of SM program. Blog on self hosted site,u own it&control SEO.Feeds social networking sites.#blogchat |
|
3:02 am
|
TeeRiddle:
|
RT @cesarinou: RT @ecowordsmith: You dont have to sell on your blog. You can inspire, inform... <-- but it ALL leads to selling #blogchat |
|
3:02 am
|
sharonmostyn:
|
@VictorCanada re: engaging other influential bloggers - Do you mena with guest blog posts? #blogchat (sorry - forgot hashtag) |
|
3:02 am
|
ICT_GURU:
|
RT @LionelatDell to respond and engage online. That's where companies move the needle. #blogchat |
|
3:02 am
|
LionelatDell:
|
@KseniaCoffman to foster open and honest dialog with Dell customers. Sounds cliche, but it's true. #blogchat |
|
3:02 am
|
firebelly:
|
RT @MultifamilyPro: We R moving away from a model based on mass anything.Consumers R now more diverse, transparent, conversational #blogchat |
|
3:02 am
|
JDEbberly:
|
RT @MultifamilyPro: We moving from model based on mass anything.Consumers R more diverse transparent, opinionated, conversational #Blogchat |
|
3:02 am
|
LaurenGav:
|
RT @dotjenna: Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. #blogchat |
|
3:02 am
|
ICT_GURU:
|
RT @AtlantaPR set up blog to tweet and post to Facebook. #blogchat <--Don't forget RSS feed from blog to other sites. #overlooked |
|
3:02 am
|
centsiblelife:
|
@AtlantaPR I only think that works if you actually engage too, no one wants to see a string of updates from yr blog. #blogchat |
|
3:02 am
|
JDEbberly:
|
RT @LionelatDell to respond and engage online. That's where companies move the needle. #Blogchat |
|
3:02 am
|
sharonmostyn:
|
RT @AtlantaPR Blog should be engine of SM program. Blog on self hosted site, u own it & control SEO. feeds social networking sites #blogchat |
|
3:02 am
|
firebelly:
|
mass anything is out. I agree @MultifamilyPro Niche is the new monetization opportunity! #blogchat |
|
3:03 am
|
artchickhb:
|
@jfouts or by what the newest SM kid on the block is. #blogchat |
|
3:03 am
|
RinjoNjori:
|
@avasiare "We blog to help our customers" you should really consider helping customers before they know they need help #blogchat |
|
3:03 am
|
ICT_GURU:
|
RT @dorasmith RT Social media is like a glass window into your character; if youre greedy, seedy or needy, well all know it. #blogchat |
|
3:03 am
|
JoeHage:
|
Thx for engagement @artchickhb + @TeeRiddle + Eljadee and @sharonmostyn + @CharityHisle + @JDEbberly RTs. Off to put boys to bed. #blogchat |
|
3:03 am
|
LionelatDell:
|
@KseniaCoffman Funny thing is, when we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #blogchat |
|
3:03 am
|
CathyWebSavvyPR:
|
@elevenser Am trying to find the post - if can;t fnd it now - will Tweet it later - Scary stat. corps not time to listen?! #BlogChat |
|
3:03 am
|
zkellyq:
|
RT @LionelatDell: @KseniaCoffman to foster open and honest dialog with Dell customers. Sounds cliche, but it's true. #blogchat |
|
3:03 am
|
VictorCanada:
|
@sharonmostyn Yes you can get guest blog posts, be a guest on their blog or host an event together (Tweetup or chat, etc.) #blogchat |
|
3:03 am
|
centsiblelife:
|
@TeeRiddle why is selling a bad thing? You can't give everything away for free, and not feed your family. There can be balance. #blogchat |
|
3:03 am
|
KellyAGraham:
|
@MackCollier Cisco's blogging strategy isn't so diff, but we still need our Corp Blog to tap the emotion of our customers #blogchat |
|
3:03 am
|
JDEbberly:
|
RT @firebelly: mass anything is out. I agree @MultifamilyPro Niche is the new monetization opportunity! #Blogchat |
|
3:03 am
|
CathyWebSavvyPR:
|
RT @dorasmith RT Social media is like a glass window into your character; if youre greedy, seedy or needy, well all know it. #BlogChat |
|
3:03 am
|
MaryAnnHalford:
|
@firebelly @MultifFamilyPro "mass" still helps create awareness . . SM/Blogs/YouTube+ create engagement #blogchat |
|
3:03 am
|
JDEbberly:
|
@firebelly Niche blogging is where its at!! #Blogchat |
|
3:03 am
|
sharonmostyn:
|
@AtlantaPR Don't forget to set up blog to post to LinkedIn, too (esp for B2B corp blogs) #blogchat |
|
3:03 am
|
CathyWebSavvyPR:
|
RT @firebelly: mass anything is out. I agree @MultifamilyPro Niche is the new monetization opportunity! #blogchat #BlogChat |
|
3:04 am
|
ICT_GURU:
|
RT @RinjoNjori "We blog to help our customers" you should really consider helping customers before they know they need help #blogchat |
|
3:04 am
|
eljadaae:
|
@JoeHage Agree. Makes no sense to stay away from SM for fear of negativity - it's gonna be there regardless so better face it! #blogchat |
|
3:04 am
|
CathyWebSavvyPR:
|
#BlogChat |
|
3:04 am
|
CharityHisle:
|
RT @JDEbberly: RT @firebelly: mass anything is out. I agree @MultifamilyPro Niche is the new monetization opportunity! #blogchat |
|
3:04 am
|
liemnguyen:
|
@kseniacoffman Re: breaking news - Yes, mostly product news, and mostly in response to customer questions #blogchat |
|
3:04 am
|
sharonmostyn:
|
Great idea RT @VictorCanada u can get guest blog posts, be a guest on their blog or host an event together (Tweetup or chat, etc.) #blogchat |
|
3:04 am
|
ICT_GURU:
|
@CathyWebSavvyPR Flick us a copy of that stat too please Cathy! Thx []-) #blogchat |
|
3:04 am
|
loisgeller:
|
RT @JoeHage: Thx for engagement @artchickhb + @TeeRiddle + Eljadee and @sharonmostyn + #blogchat Goodnight Joe...love that hat! |
|
3:04 am
|
GetResults:
|
@RinjoNjori Yes, the customer who thinks you have their interests foremost, and see it in action, stay forever! #blogchat |
|
3:04 am
|
AtlantaPR:
|
@sharonmostyn absolutely - do that too :) #blogchat |
|
3:04 am
|
kseniacoffman:
|
@LionelatDell Makes sense; but I assume you work w/ the PR team? What are the connecting points there? #blogchat |
|
3:04 am
|
LionelatDell:
|
@karimacatherine We got into SM in 2006 because customers in the US were telling us we needed to improve Customer Service... #blogchat |
|
3:04 am
|
ICT_GURU:
|
RT @LionelatDell Funny thing is, when we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #blogchat |
|
3:04 am
|
CathyWebSavvyPR:
|
RT @centsiblelife: I only think that works if you actually engage 2, no one wants 2 see a string of updates from yr blog [agreed] #BlogChat |
|
3:05 am
|
karimacatherine:
|
RT @JDEbberly: RT @firebelly: mass anything is out. I agree @MultifamilyPro Niche is the new monetization opportunity! #Blogchat |
|
3:05 am
|
sharonmostyn:
|
@centsiblelife Blog shouldn't be only about selling - no one will read it. #blogchat |
|
3:05 am
|
TeeRiddle:
|
@centsiblelife Not saying selling is bad. Everyone seems to think a corp blog is about "spreading love" & stuff. It's all selling #blogchat |
|
3:05 am
|
TheKimSchneider:
|
Joining #blogchat a bit late; better late than never, right? |
|
3:05 am
|
JDEbberly:
|
@eljadaae Need to stay in the conversation, regardless of negative perceptions; conversing is path to improving cust relations #Blogchat |
|
3:05 am
|
AtlantaPR:
|
@centsiblelife totally agree. You have to be on the social sites too not just a bot. #blogchat |
|
3:05 am
|
sharonmostyn:
|
RT @GetResults: @RinjoNjori Yes, the customer who thinks you have their interests foremost, and see it in action, stay forever! #blogchat |
|
3:05 am
|
tkarow:
|
RT @JDEbberly: RT @dotjenna: Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. #Blogchat |
|
3:05 am
|
JDEbberly:
|
RT @LionelatDell Funny thing is, when we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #Blogchat |
|
3:05 am
|
firebelly:
|
I agree with @chantellef - CTA's are key. Ask people to do someting. thats someting to measure! #blogchat |
|
3:05 am
|
CharityHisle:
|
@LionelatDell @MackCollier I had a GREAT time on the chat tonight. Thank you both! #blogchat |
|
3:05 am
|
CASUDI:
|
RT @kseniacoffman: @LionelatDell Makes sense; but I assume you work w/ the PR team? What are the connecting points there? #blogchat |
|
3:05 am
|
sarasteinmd:
|
RT @CathyWebSavvyPR: RT @dorasmith ...if youre greedy, seedy or needy, well all know it> I'm seeing lawyer talk on corp blogs too #blogchat |
|
3:05 am
|
GetResults:
|
@CathyWebSavvyPR "mass anything" may be on its way out but it will die a slow death - It's not over yet for them. #blogchat |
|
3:05 am
|
AtlantaPR:
|
@ICT_GURU Didn't overlook RSS, IMO it is a given in a wel-built blog. #blogchat |
|
3:05 am
|
avasiare:
|
@MackCollier Good point, but again helps out the "little guy" with SEO, not something big corp blogs need. #blogchat |
|
3:05 am
|
elijahweb:
|
#blogchat has rocked! |
|
3:05 am
|
LisaNewkirk:
|
@monicalynn21 People are already having conversations about you. SM shows those convos, helps address problems, build reputation #blogchat |
|
3:05 am
|
davidalston:
|
@MackCollier @SuzanneVara Sounds like a missed a good #blogchat this eve. Sorry, was glued to the TV watching the hockey game :) |
|
3:05 am
|
LionelatDell:
|
@karimacatherine Plus the fact that lots of convos were happening on the web with or without us. That made the decision easy #blogchat |
|
3:06 am
|
CherieTNola:
|
@monicalynn21 ppl will post negative comments anywhere. Having the blog allows u to see & answer them promptly. #blogchat |
|
3:06 am
|
kseniacoffman:
|
@eljadaae @JoeHage also, SM is excellent for crisis response, as today's crises often happen on SM #blogchat |
|
3:06 am
|
karimacatherine:
|
@lionelatdell : Would you say that Dell corp. blog is still experimental? #blogchat |
|
3:06 am
|
RoboAlt:
|
Should govt agencies be blogging? Volunteering at one and they r scared to blog. I think that's wrong approach. What do u think? #blogchat |
|
3:06 am
|
hollga:
|
RT @LionelatDell Funny thing is, when we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #Blogchat |
|
3:06 am
|
firebelly:
|
Different goals require different places to engage @MackCollier #blogchat |
|
3:06 am
|
VictorCanada:
|
Words of wisdom: RT @LionelatDell: When we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #blogchat |
|
3:06 am
|
ecowordsmith:
|
@TeeRiddle but it ALL leads to selling <-- we ARE talking about corp blogs, after all #blogchat |
|
3:06 am
|
elijahweb:
|
RT @hollga: RT @LionelatDell Funny thing is, when we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #Blogchat |
|
3:06 am
|
Juli_K:
|
I think that consumers have always been diverse @MultifamilyPro, @firebelly Now they don't let brands homogenize them #blogchat |
|
3:06 am
|
raffel:
|
@ridgelyjohnson well cool! - Thanks for filling me in! #blogchat - I'll peek in next week (depending what's going on at home). |
|
3:06 am
|
burhop:
|
blog to help and educate customers. blog to give a URL for them to share of discover later. #blogchat |
|
3:06 am
|
sharonmostyn:
|
Worded correctly... RT @firebelly: I agree with @chantellef - CTA's are key. Ask people to do someting. thats someting to measure! #blogchat |
|
3:06 am
|
Sue_Anne:
|
RT @jfouts: A startup can enter SM on a level playing field. This can give a huge advantage if they have a good plan and open comm #Blogchat |
|
3:06 am
|
JDEbberly:
|
RT @firebelly: Different goals require different places to engage @MackCollier #Blogchat |
|
3:06 am
|
ICT_GURU:
|
@TheKimSchneider Welcome to the party Kim! #blogchat We're listening to @lionelatdell drop a few pearls of blog wisdom |
|
3:06 am
|
karimacatherine:
|
RT @LionelatDell: @karimacatherine We got into SM in 2006 bc customers in US were telling us we needed to improve Cust. Serv.... #blogchat |
|
3:06 am
|
MaryAnnHalford:
|
@kseniacoffman SM is good for crisis response - as Southwest used for minor-crisis & Toyota is seeking to do #blogchat |
|
3:07 am
|
sharonmostyn:
|
RT @firebelly: Different goals require different places to engage @MackCollier #blogchat |
|
3:07 am
|
centsiblelife:
|
@sharonmostyn I agree! #blogchat |
|
3:07 am
|
eljadaae:
|
@KseniaCoffman @JoeHage Still, it's the argument I hear most AGAINST SM - fear of negativity. There's so many cases to refer to #blogchat |
|
3:07 am
|
MackCollier:
|
@avasiare You're right, but I deal w many SMB, often best for them to nail down one SM channel instead of spreading too thin #blogchat |
|
3:07 am
|
sarasteinmd:
|
I think successful corp SM involves the spokesperson being identifiable and likeable. We all still want to know whose talking #blogchat |
|
3:07 am
|
lpearson:
|
RT @LionelatDell: SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad. #blogchat |
|
3:07 am
|
kseniacoffman:
|
@RoboAlt Why not blog (for gov agencies)? Blogs can be vetted by comms dept, to be on the safe side. #blogchat |
|
3:07 am
|
firebelly:
|
listen if you wanna go to the optimization summits use Duncan to get a discount baby #blogchat plys ill buy u a drink there or some curry! |
|
3:07 am
|
elevenser:
|
RT @sarasteinmd: I think successful corp SM involves the spokesperson being identifiable and likeable. We all still want to know whose talking #blogchat |
|
3:07 am
|
CathyWebSavvyPR:
|
RT @dotjenna Social media is like a glass window into your character; if you're greedy, seedy or needy, well all know it #BlogChat |
|
3:07 am
|
loisgeller:
|
@RoboAlt Government agencies need to blog. If they're scared, then why? #blogchat Transparency is irresistible. |
|
3:07 am
|
dawngartin:
|
RT @JDEbberly: RT @dotjenna: Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. #Blogchat |
|
3:08 am
|
ICT_GURU:
|
@AtlantaPR Truth be told, that was the first thing I did with DreamBuildInspireLead.com to share the gold #blogchat |
|
3:08 am
|
eljadaae:
|
@JDEbberly When discussing SM, bus owners keep referring to cases where negative publicity got out of hand trough soc med though #blogchat |
|
3:08 am
|
Eric_Urbane:
|
Agree RT @sarasteinmd: I think successful corp SM involves the spokesperson being identifiable #blogchat |
|
3:08 am
|
ICT_GURU:
|
RT @LisaNewkirk People are already having conversations about you. SM shows those convos, helps address problems, build reputation #blogchat |
|
3:08 am
|
karimacatherine:
|
Once SM is embedded in corportate culture, it can be used in all aspects of corporate life, in a holistic way. #blogchat |
|
3:08 am
|
sarasteinmd:
|
@MaryAnnHalford SW blog was a disaster, and made their case worse. They blamed the fat guy. Really bad form "not so silent bob" #blogchat |
|
3:08 am
|
susanbeebe:
|
@LionelatDell Nice job of listening, responding and fullfilling customer requests for Dell to "improve Customer Service" - DONE! #blogchat |
|
3:08 am
|
kseniacoffman:
|
@eljadaae @JoeHage Negativity happens regardsless on SM; the Q is will you be there to respond? #blogchat |
|
3:08 am
|
Sue_Anne:
|
RT @AtlantaPR: Blog should be the engine of SM program. Blog on self hosted site, you own it & control SEO. It feeds social sites. #blogchat |
|
3:08 am
|
VictorCanada:
|
@RoboAlt Govt agencies absolutely should blog. Engaging the public they serve. DOD recently issued a document encouraging SM #blogchat |
|
3:08 am
|
CathyWebSavvyPR:
|
RT @LionelatDell: SM won't help improve perception of a crappy product. It will amplify perception.. both good and bad #BlogChat |
|
3:08 am
|
TeeRiddle:
|
Do corps really give 2 cents about our "experience" so they join Facebook? No.They join FB because of 400 mill sets of eyeballs #blogchat |
|
3:08 am
|
SuzanneVara:
|
@MackCollier - AMEN! I get the calls from clients that NEED to be on the newest thing without knowing if it is a good fit #blogchat |
|
3:08 am
|
avasiare:
|
@MackCollier Certainly agree with you, but once you have them all going it's hard to stop..too much fun to be work! #blogchat |
|
3:08 am
|
KevinLyons:
|
RT @LionelatDell: When we keep the blog focused on our customers, it does become a stronger broadcast mechanism /via @VictorCanada #blogchat |
|
3:08 am
|
sharonmostyn:
|
RT @MackCollier ...I deal w many SMB, often best for them to nail down one SM channel instead of spreading too thin #blogchat |
|
3:08 am
|
centsiblelife:
|
@TeeRiddle it's not though. It's about awareness, and connection. That will lead to sales if your image is positive and helpful. #blogchat |
|
3:09 am
|
RinjoNjori:
|
#blogchat Also it's imprtant that the blog show personality. Too many blogs by companies are just an extension of a boring press release |
|
3:09 am
|
CathyWebSavvyPR:
|
@GetResults True - but mass broadcast of self-interested content s dieing faster than ever before. #BlogChat |
|
3:09 am
|
kevinks:
|
@RoboAlt if you know your boundaries, then heck yes. those boundaries are critical, though. #blogchat |
|
3:09 am
|
JDEbberly:
|
RT @LisaNewkirk People are already having conversations about you. SM shows those convos, helps address problems, build reputation #Blogchat |
|
3:09 am
|
dawngartin:
|
RT @eljadaae: @JoeHage Agree. Makes no sense to stay away from SM for fear of negativity - it's gonna be there regardless so better face it! #blogchat |
|
3:09 am
|
ecowordsmith:
|
@RoboAlt Yes! #blogchat Govt agencies need blogs. |
|
3:09 am
|
GetResults:
|
@GetResults by the same token, you can use SM as a back door to influence entire MSM media mix - rich opportunity #blogchat |
|
3:09 am
|
patrickallmond:
|
@dotjenna Nothing special about social media to make you transparent. That would happen w or w/out SM #blogchat |
|
3:09 am
|
susanbeebe:
|
BINGO!!! >>> RT @LionelatDell: @SusannaSpeier ... to respond and engage online. That's where companies move the needle. #blogchat |
|
3:09 am
|
Suburban_Media:
|
RT @centsiblelife: @TeeRiddle Its about awareness, and connection. That will lead to sales if your image is positive and helpful. #blogchat |
|
3:09 am
|
ICT_GURU:
|
@RoboAlt Ahhh Govt. If they want to engage voters then they should be having conversations with them.Jst need policies to do it. #blogchat |
|
3:09 am
|
centsiblelife:
|
RT @LisaNewkirk People are already having conversations about you. SM shows those convos, helps address problems, build reputation #blogchat |
|
3:10 am
|
daneblogger:
|
@centsiblelife But they still don't care about you. #blogchat |
|
3:10 am
|
LionelatDell:
|
@CherieTNola one other key element to driving customer engagement on a corporate blog... MAKE IT EASY FOR CUSTOMERS TO COMMENT #blogchat |
|
3:10 am
|
sharonmostyn:
|
RT @GetResults: @GetResults by the same token, you can use SM as a back door to influence entire MSM media mix - rich opportunity #blogchat |
|
3:10 am
|
sarasteinmd:
|
@RinjoNjori Yep, that's the identifiable spokesperson bit. Who wants to talk to a sales manual? #blogchat |
|
3:10 am
|
jonnew:
|
@lionelatdell What about blog as internal communication tool? Any advice for corporate leaders who start one? #blogchat |
|
3:10 am
|
CASUDI:
|
SO AGREE~ @GetResults by the same token, you can use SM as a back door to influence entire MSM media mix - rich opportunity #blogchat |
|
3:10 am
|
LisaNewkirk:
|
RT @LionelatDell: @KseniaCoffman to foster open, honest dialog w/Dell customers. Sounds cliche, but it's true. //It's expected now #blogchat |
|
3:10 am
|
isolution:
|
RT @MultifamilyPro: We R moving away from a model based on mass anything.Consumers R now more diverse, transparent, opinionated, conversational #blogchat |
|
3:10 am
|
liemnguyen:
|
RT @LionelatDell: when we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #blogchat |
|
3:10 am
|
MaryAnnHalford:
|
@TeeRiddle companies that succeed most do care - # of FB fan pages with > 100K very small & those cos engage #blogchat |
|
3:10 am
|
MackCollier:
|
Big storm here, hope I dont get knocked offline
#blogchat |
|
3:10 am
|
eljadaae:
|
@KseniaCoffman @JoeHage @JDEbberly Don't you find the fear of negativity is a leading argument in management discussion on SM? #blogchat |
|
3:10 am
|
JDEbberly:
|
RT @LionelatDell: @CherieTNola one other key element to driving cust engagement on corp blog MAKE IT EASY FOR CUSTS TO COMMENT #Blogchat |
|
3:11 am
|
daneblogger:
|
@LionelatDell Why do you want comments, when you don't respond to comments on your blogs? #blogchat |
|
3:11 am
|
LionelatDell:
|
@CherieTNola There's a reason I typed in all caps. That falls into the Do as I say, not as I do category. I've been trying to #blogchat |
|
3:11 am
|
loisgeller:
|
RT @jonnew: @lionelatdell What about blog as internal communication tool? Any advice for corporate leaders who start one? #blogchat |
|
3:11 am
|
sharonmostyn:
|
RT @JDEbberly RT @LisaNewkirk Ppl are already having convos about u. SM shows those convos, helps address probs, build reputation #Blogchat |
|
3:11 am
|
CathyWebSavvyPR:
|
@MackCollier Agreed - Often best 2 ID cmpy goals & audiences & start 1st on the SM site where those 2 meet the strongest #BlogChat |
|
3:11 am
|
JDEbberly:
|
RT @jonnew: @lionelatdell What about blog as internal communication tool? Any advice for corporate leaders who start one? #Blogchat |
|
3:11 am
|
CathyWebSavvyPR:
|
RT @daneblogger: @LionelatDell Why do you want comments, when you don't respond to comments on your blogs? #blogchat #BlogChat |
|
3:11 am
|
resultsrev:
|
RT @MackCollier I deal w many SMB, often best for them to nail down one SM channel instead of spreading too thin #blogchat >>Right on, Mack! |
|
3:11 am
|
KevinLyons:
|
RT @LisaNewkirk People are having conversations about you. SM shows convos, helps addr problems, build reputation via @ICT_GURU #blogchat |
|
3:11 am
|
TeeRiddle:
|
@centsiblelife but the awareness is to their product...not to find you a solution but to get your MC number...bottom line #blogchat |
|
3:11 am
|
VictorCanada:
|
@eljadaae In 2006 Dell had the laptop in flames problem. They Learned how to handle negative then and have done a great job since. #blogchat |
|
3:11 am
|
SuzanneVara:
|
@MackCollier - of course you are but good to point out that they have others involved in their SM efforts #blogchat |
|
3:11 am
|
Suburban_Media:
|
@daneblogger you cnt blanket tht statement, it isn't always so un-personal, money driven - yes. but that doesn't mean thy dnt care #blogchat |
|
3:11 am
|
CathyWebSavvyPR:
|
RT @LisaNewkirk Ppl are already having convos about u. SM shows those convos, helps address probs, build reputation #BlogChat |
|
3:11 am
|
JDEbberly:
|
RT @daneblogger: @LionelatDell Why do you want comments, when you don't respond to comments on your blogs? #Blogchat |
|
3:11 am
|
Eric_Urbane:
|
@firebelly Ha, Dude, You just negated everything you said tonight about selling! LOL! (You self promoting devil) #BlogChat |
|
3:12 am
|
sharonmostyn:
|
Shouldn't be RT @eljadaae: @KseniaCoffman @JoeHage @JDEbberly Don't you find fear of neg is a ldg argument in mgt discuss on SM? #blogchat |
|
3:12 am
|
RoboAlt:
|
Govt agency I'm working with only lets 1 employee tweet/facebook. when I ask about SM, they just say concerned about legal issues #blogchat |
|
3:12 am
|
LionelatDell:
|
@CherieTNola Help lad the charge with things like Facebook Connect and OpenID. Not easy in a corporate environment at this point. #blogchat |
|
3:12 am
|
Sue_Anne:
|
RT @LionelatDell: Funny thing is, when we keep the blog focused on our customers, it does become a stronger broadcast mechanism. #blogchat |
|
3:12 am
|
sarasteinmd:
|
@eljadaae @KseniaCoffman @JoeHage @JDEbberly I dont think corps understand SM true power for social change, they still think ads #blogchat |
|
3:12 am
|
CherieTNola:
|
RT @LionelatDell: 1 other key element to driving customer engagement on a corporate blog... MAKE IT EASY FOR CUSTOMERS TO COMMENT #blogchat |
|
3:12 am
|
centsiblelife:
|
@daneblogger that's a bleak view to take. If they don't have customers, they don't exist. Not all corps care but some do. #blogchat |
|
3:12 am
|
ridgelyjohnson:
|
RT @LionelatDell one other key element to driving customer engagement on a corporate blog... MAKE IT EASY FOR CUSTOMERS TO COMMENT #blogchat |
|
3:12 am
|
CathyWebSavvyPR:
|
RT @LionelatDell: 5 tips for driving customer engagement on a corporate blog: 1) write content that your customers are asking for #BlogChat |
|
3:12 am
|
GetResults:
|
@daneblogger Good point. #blogchat |
|
3:12 am
|
firebelly:
|
RT @Juli_K: I think that consumers have always been diverse @MultifamilyPro, @firebelly Now they don't let brands homogenize them #blogchat |
|
3:12 am
|
MaryAnnHalford:
|
@RoboAlt legal issues will be a factor for awhile - growing need for professional standards b/c genie out of bottle #blogchat |
|
3:13 am
|
sharonmostyn:
|
RT @LionelatDell 1 other key element to driving customer engagement on a corporate blog... MAKE IT EASY FOR CUSTOMERS TO COMMENT #blogchat |
|
3:13 am
|
liemnguyen:
|
I'm also curious what others not just @LionelatDell think about the C-suite blogging for their corporations - yea or nay? #blogchat |
|
3:13 am
|
jfouts:
|
@RoboAlt Lots of corps govt and non are nervous. They just don't realize it's inevitable yet #Blogchat |
|
3:13 am
|
TeeRiddle:
|
RT @daneblogger: @LionelatDell Why do you want comments, when you dont respond to comments on your blogs? #blogchat |
|
3:13 am
|
GetResults:
|
@loisgeller Yes, if you encourage dialog, don't retaliate when you hear things you don't like - have a policy of forebearance #blogchat |
|
3:13 am
|
sharonmostyn:
|
RT @MaryAnnHalford: @RoboAlt legal issues will be a factor for awhile - growing need for prof standards b/c genie out of bottle #blogchat |
|
3:13 am
|
CathyWebSavvyPR:
|
@sarasteinmd I dont think corps understand SM true power for social change, they still think ads [Unfortunately - you are right] #BlogChat |
|
3:13 am
|
daneblogger:
|
@centsiblelife They want to have customers. But they don't care about you, they want to make money. That is why they founded a bus #blogchat |
|
3:13 am
|
centsiblelife:
|
@TeeRiddle I don't agree. SM is not all about sales and money in corporations pockets. #blogchat |
|
3:13 am
|
Sue_Anne:
|
Many thanks to @LionelatDell and @MackCollier for a great #blogchat. Many things to think about. |
|
3:13 am
|
CathyWebSavvyPR:
|
RT @LionelatDell: Funny thing is, when we keep the blog focused on our customers, it does become a stronger broadcast mechanism #BlogChat |
|
3:13 am
|
JDEbberly:
|
RT @MackCollier ...I deal w many SMB, often best for them to nail down one SM channel instead of spreading too thin #Blogchat |
|
3:14 am
|
LionelatDell:
|
@susanbeebe I've never been a coffee drinker & too old for Red Bull. I think passion for doing it the right way is what drives me. #blogchat |
|
3:14 am
|
elevenser:
|
1st rule of blogging and social media: You no longer own your brand. #blogchat |
|
3:14 am
|
ICT_GURU:
|
@RoboAlt Yeah they just need to put policies in place for it. Give them a framework and guidelines and they'll open up. #blogchat |
|
3:14 am
|
Sue_Anne:
|
RT @kseniacoffman: @eljadaae @JoeHage also, SM is excellent for crisis response, as today's crises often happen on SM #blogchat |
|
3:14 am
|
daneblogger:
|
@elevenser Then who owns it? #blogchat |
|
3:14 am
|
firebelly:
|
I never said I was perfect! @Eric_Urbane #blogchat. Adding value thru a discount plus I gain a $ #blogchat Tami provides the experience! |
|
3:14 am
|
Eric_Urbane:
|
Many thanks to @LionelatDell and @MackCollier for a great #blogchat. #blogchat |
|
3:14 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR corps still rely on ads for scale/efficiency. SM measurement needs to improve to counterbalance #blogchat |
|
3:14 am
|
RoboAlt:
|
@MaryAnnHalford Anyone know of prof standards for govt agencies concerning social media? #blogchat |
|
3:15 am
|
CherieTNola:
|
RT @LionelatDell: There's a reason I typed in all caps. That falls into the Do as I say, not as I do category. I've been trying to #blogchat |
|
3:15 am
|
MackCollier:
|
@daneblogger Can't speak to your exp, but from what I have seen @lionelatdell & others engage customers on blog via comments #blogchat |
|
3:15 am
|
ICT_GURU:
|
RT @jfouts @RoboAlt Lots of corps govt & non r nervous.They just don't realize its inevitable yet #Blogchat <-Truer words were never spoken! |
|
3:15 am
|
centsiblelife:
|
@DaneBlogger so you run your own biz, is that what you do? They want customers, but they want HAPPY customers. #blogchat |
|
3:15 am
|
TeeRiddle:
|
@centsiblelife corps are about money in their pockets. Tell Dell shareholder they are losing $5/share & see where the CEO is #blogchat |
|
3:15 am
|
SuzanneVara:
|
@elevenser - absolutely not. you always own brand = brand is your statement. customers influence. #blogchat |
|
3:15 am
|
Sue_Anne:
|
@kseniacoffman But, you need to have the SM platforms in place before the crisis happens, so you're not scrambling #blogchat |
|
3:15 am
|
Sue_Anne:
|
RT @firebelly: Different goals require different places to engage @MackCollier #blogchat |
|
3:15 am
|
eljadaae:
|
@sarasteinmd I agree Sara. Not that I'm judging, I feel that I'm only just beginning to understand the power of SM! #blogchat |
|
3:15 am
|
kevinks:
|
If you really understand the value of a customer, it only makes sense to actually care about them & create a bond. #blogchat |
|
3:15 am
|
daneblogger:
|
@centsiblelife yeah, but they still don't care. #blogchat |
|
3:15 am
|
cesarinou:
|
RT @elevenser: 1st rule of blogging and social media: You no longer own your brand. #blogchat |
|
3:16 am
|
sharonmostyn:
|
RT @GetResults: Yes, if you encourage dialog, don't retaliate when you hear things you don't like - have a policy of forebearance #blogchat |
|
3:16 am
|
GetResults:
|
@daneblogger they forget what business is about - creating customer delight and a willingness to come again. Customer WIIFM always #blogchat |
|
3:16 am
|
MaryAnnHalford:
|
@RoboAlt there are lists of different orgs & their standards - don't know offhand for govt . . can follow up with links #blogchat |
|
3:16 am
|
susanbeebe:
|
WINS BEST TWEET OF THE DAY AWARD! >> RT @LionelatDell: @susanbeebe .. I think passion for doing it the right way is what drives me #blogchat |
|
3:16 am
|
ICT_GURU:
|
@elevenser Yeah not so sure about that. You still own it, in control of it, but you gotta tailor it to your market. #blogchat |
|
3:16 am
|
VictorCanada:
|
@liemnguyen C levels should blog if they have the desire and discipline to do so. Otherwise have them as guest on corp blog #blogchat |
|
3:16 am
|
dorasmith:
|
@liemnguyen i think it depends on the CEO. it works well for those who tell good stories and naturally connect socially #blogchat |
|
3:16 am
|
daneblogger:
|
@MackCollier Not on the recent blog posts I looked at. There was only 1 comment from a dell person. Engagement? Nah.... #blogchat |
|
3:16 am
|
CathyWebSavvyPR:
|
@MaryAnnHalford Funny thing is - it's often easier to track SM than it is to track ads - certainl easier than tracking PR #BlogChat |
|
3:16 am
|
LionelatDell:
|
@zkellyq If I were a startup, w to start a blog or not would depend on what we did, but yeah, starting a blog probably makes sense #blogchat |
|
3:16 am
|
ridgelyjohnson:
|
Thank you for your time and dedication @LionelatDell and @MackCollier #blogchat |
|
3:16 am
|
centsiblelife:
|
@DaneBlogger 1 happy customer shouting about yr brand equals more sales. Happy customer=more biz=more $. Hence they care #blogchat |
|
3:17 am
|
CathyWebSavvyPR:
|
@MaryAnnHalford I guess It 's still new. but tracking SM is way better than "ROI" 4 old PR - editorial = 3x cost of ad = BS stat #BlogChat |
|
3:17 am
|
VictorCanada:
|
@eljadaae Most corps run and hide from negative press. Big Mistake! #blogchat |
|
3:17 am
|
JDEbberly:
|
RT @susanbeebe: WINS BEST TWEET OF THE DAY AWARD! >> RT @LionelatDell I think passion for doing it the right way is what drives me #Blogchat |
|
3:17 am
|
Eric_Urbane:
|
A Big Thanks! RT @ridgelyjohnson: Thank you for your time and dedication @LionelatDell and @MackCollier #blogchat |
|
3:17 am
|
LisaNewkirk:
|
RT @SuzanneVara: @MackCollier AMEN! I get the calls from clients that NEED to be on newest thing w/o knowing if good fit//I 2nd! #blogchat |
|
3:17 am
|
ICT_GURU:
|
@RoboAlt Yeah I got something that might help you.Its not govt but applies to big corps.Shall email it through later.That cool? #blogchat |
|
3:17 am
|
LionelatDell:
|
@ridgelyjohnson Good question. Our blog comments were screened before we had a registration system... #blogchat |
|
3:17 am
|
TeeRiddle:
|
RT @daneblogger: @MackCollier Not on recent blog posts I looked at. There was only 1 comment from a dell person. Engagement? Nah #blogchat |
|
3:17 am
|
Sue_Anne:
|
RT @MackCollier You're right, but I deal w many SMB, often best for them to nail down one SM channel instead of spreading too thin #blogchat |
|
3:17 am
|
elevenser:
|
.@SuzanneVara @DaneBlogger If you're lucky, your brand gets hijacked. If you're transparent and honest, you get to lead. #blogchat |
|
3:17 am
|
GetResults:
|
@CathyWebSavvyPR good point and more visually demonstrable #blogchat |
|
3:17 am
|
sharonmostyn:
|
Definnitely need to address prob resolution RT @VictorCanada: @eljadaae Most corps run and hide from negative press. Big Mistake! #blogchat |
|
3:17 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR don't disagree, but we don't have accepted standards yet . . . it will take time #blogchat |
|
3:17 am
|
CathyWebSavvyPR:
|
@LionelatDell Thanks for great content, great job keeping up w us all. looking forward 2 that follow-up blog post! #BlogChat |
|
3:18 am
|
firebelly:
|
Emanuel Rosen's approach works for me. More Promoters than detractors. keep people delighted! Thats a great sales strategy! #blogchat |
|
3:18 am
|
MackCollier:
|
@daneblogger You have to remember that not all engagement happens on the blog, some via email or on here in DMs #blogchat |
|
3:18 am
|
ICT_GURU:
|
RT @dorasmith i think it depends on the CEO. it works well for those who tell good stories and naturally connect socially #blogchat |
|
3:18 am
|
kseniacoffman:
|
@eljadaae honestly, i just got going w/ SM @ my company - w/ almost no discussion (but it's a startup & i'm the spokesperson) #blogchat |
|
3:18 am
|
LionelatDell:
|
@ridgelyjohnson Now, comments are moderated after the fact. Making that change also helped stimulate conversation on @Direct2Dell #blogchat |
|
3:18 am
|
susanbeebe:
|
WOW, I think @LionelatDell is the Shit - dude is awesome!! #BlogChat |
|
3:18 am
|
sarasteinmd:
|
@eljadaae I'm trying to teach kids abt bullying & boycotting w SM & doctors on how to educate thru SM. If only corps knew #blogchat |
|
3:18 am
|
LaurenGav:
|
Yes, much appreciated RT @ridgelyjohnson: Thank you for your time and dedication @LionelatDell and @MackCollier #blogchat |
|
3:18 am
|
burhop:
|
Yes. Lots of good tweets tonight! RT @ridgelyjohnson: Thank you for your time and dedication @LionelatDell and @MackCollier #blogchat |
|
3:18 am
|
Sue_Anne:
|
RT @kseniacoffman: @eljadaae @JoeHage Negativity happens regardsless on SM; the Q is will you be there to respond? #blogchat |
|
3:18 am
|
firebelly:
|
Isnt email and chat the original social? @MackCollier #Blogchat |
|
3:18 am
|
ICT_GURU:
|
RT @LionelatDell If I were a startup, w to start a blog or not wd depend on what we did, but starting a blog probably makes sense #blogchat |
|
3:18 am
|
LisaNewkirk:
|
RT @ICT_GURU: @RoboAlt Ahhh Govt. If they wnt 2 engage voters, they shld B having conversations w/ them.Jst need policies 2 do it. #blogchat |
|
3:19 am
|
JDEbberly:
|
RT @susanbeebe: WOW, I think @LionelatDell is the Shit - dude is awesome!! #Blogchat |
|
3:19 am
|
CherieTNola:
|
@LionelatDell How do u pick ur writers/blog mgrs? Our corp is international. Even city to city the work environment differs. #blogchat |
|
3:19 am
|
RoboAlt:
|
@MaryAnnHalford if you come across any standards for govt agencies please pass them on. Thanks! #blogchat |
|
3:19 am
|
TeeRiddle:
|
@elevenser if you aren't leading your brand then you need to evaluate your business model #blogchat |
|
3:19 am
|
CathyWebSavvyPR:
|
@MaryAnnHalford true - the tops brass often has to be educated about it, before stats are beliveable. It's not easy 2 translate #BlogChat |
|
3:19 am
|
sharonmostyn:
|
RT @MackCollier: @daneblogger You have to remember that not all engagement happens on the blog, some via email or on here in DMs #blogchat |
|
3:19 am
|
JDEbberly:
|
@susanbeebe Agreed - This is one of the BEST Blogchats EVER #Blogchat |
|
3:19 am
|
Eric_Urbane:
|
@artchickhb Ha, Only a friendly jab to our friend @firebelly , Otherwise he gets pretty wound up #BlogChat |
|
3:19 am
|
cesarinou:
|
@MackCollier When advising SMB how do you segment which SM channel to use ? What pros & cons of each one have you found ? #blogchat |
|
3:19 am
|
JDEbberly:
|
RT @TeeRiddle: @elevenser if you aren't leading your brand then you need to evaluate your business model #Blogchat |
|
3:19 am
|
liemnguyen:
|
@CathyWebSavvyPR @sarasteinmd I think corps do understand about SM power for soc change, but depends on the internal advocate #blogchat |
|
3:19 am
|
JDEbberly:
|
RT @MackCollier: @daneblogger You have to remember that not all engagement happens on the blog, some via email or on here in DMs #Blogchat |
|
3:19 am
|
LionelatDell:
|
@LiemNguyen I'm all for C-level blogging as long as it's not ghost written. Michael hasn't jumped in b/c he understands the nature #blogchat |
|
3:20 am
|
MaryAnnHalford:
|
@MackCollier - thanks to you and your GREAT guest @Lional@Dell - it is great to have your insights & perspective #blogchat |
|
3:20 am
|
VictorCanada:
|
@CathyWebSavvyPR There are more measurements readily available for tracking SM. Traditional Advertising is more mysterious. #BlogChat |
|
3:20 am
|
timcourtney:
|
@firebelly I imagine smoke signals were the original social (right @pekpongpaet @kitmueller ??) #Blogchat |
|
3:20 am
|
daneblogger:
|
@MackCollier but why don't respond on the comment section? That's what it is for, isn't it? #blogchat |
|
3:20 am
|
centsiblelife:
|
@MackCollier @LionelatDell thanks so much for the amazing #blogchat |
|
3:20 am
|
CherieTNola:
|
RT @kevinks: If you really understand the value of a customer, it only makes sense to actually care about them & create a bond. #blogchat |
|
3:20 am
|
CathyWebSavvyPR:
|
@firebelly I think a handshake, eye contact & a face to face conversation was 1st social, media came second. #BlogChat |
|
3:20 am
|
firebelly:
|
Im always wound up! @Eric_Urbane Thats who I am! @chantellef @chadrichards @amalney @mbj keep me that way! #blogchat |
|
3:20 am
|
sharonmostyn:
|
RT @MaryAnnHalford: @CathyWebSavvyPR corps still rely on ads for scale/efficiency. SM measurement needs to imprv to counterbalance #blogchat |
|
3:20 am
|
MackCollier:
|
@cesarinou Always let the goals & strategy dictate which SM tools to use, strategy first, then tactics, otherwise you are screwed #blogchat |
|
3:20 am
|
CathyWebSavvyPR:
|
RT @VictorCanada: There are more measurements readily available for tracking SM. Traditional Advertising is more mysterious. #BlogChat |
|
3:20 am
|
dorasmith:
|
RT @MackCollier: @daneblogger U have 2 remember not all engagement happens on the blog, some via email or DMs (Facebook too 4 us) #blogchat |
|
3:21 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR and SM is time intensive - requires human capital investment. So it is cost+measurement+education #blogchat |
|
3:21 am
|
CathyWebSavvyPR:
|
@liemnguyen agreed - some Corporations "get it" others lag behind. - #BlogChat |
|
3:21 am
|
ICT_GURU:
|
RT @LionelatDell @LiemNguyen I'm all for C-level blogging as long as it's not ghost written... #blogchat |
|
3:21 am
|
firebelly:
|
Are you ok with C Level speeches if they're not ghost written? @LionelatDell #blogchat why the extra scrutiny! |
|
3:21 am
|
TeeRiddle:
|
@centsiblelife I am not a fan of corps that want to give illusions of caring when really what they want is your money #blogchat |
|
3:21 am
|
Eric_Urbane:
|
Plus Results RT @MackCollier:Always let the goals & strategy dictate which SM tools to use, strategy first, then tactics, #blogchat |
|
3:21 am
|
avasiare:
|
RT @centsiblelife: @MackCollier @LionelatDell thanks so much for the amazing #blogchat |
|
3:21 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR SM is time intensive - requires human capital investment. So it's cost+measurement+education #blogchat |
|
3:21 am
|
dorasmith:
|
RT @MackCollier Always let the goals & strategy dictate which SM tools 2 use, strategy 1st, then tactics, otherwise u r screwed #blogchat |
|
3:21 am
|
CathyWebSavvyPR:
|
@VictorCanada agreed - and the traditional PR tracking methods were more mysterious than ads #BlogChat |
|
3:22 am
|
LionelatDell:
|
@CathyWebSavvyPR As far as surprises... I think it's the Internet fame has surprised me. That said, if you do SM right from a... #blogchat |
|
3:22 am
|
VictorCanada:
|
@eljadaae If a company gives such bad service that they get that many SM complaints they are not ready for SM. #BlogChat |
|
3:22 am
|
MackCollier:
|
@LionelatDell So how did Dell get its start in SM? Who's idea was it? #blogchat |
|
3:22 am
|
susanbeebe:
|
RT @MackCollier: @cesarinou Always let the goals & strategy dictate which SM tools to use, strategy first, then tactics, otherwise you are screwed #blogchat |
|
3:22 am
|
TeeRiddle:
|
@centsiblelife When was the last time a big corp actually went out of their way to solve an issue you had? #blogchat |
|
3:22 am
|
GetResults:
|
Must run - thanks to @MackCollier & @lionelatdell for very spirited convo 2 nite here on #blogchat |
|
3:22 am
|
JDEbberly:
|
RT @MackCollier Always let the goals & strategy dictate which SM tools 2 use, strategy 1st, then tactics, otherwise u r screwed #Blogchat |
|
3:22 am
|
JDEbberly:
|
RT @MackCollier: @LionelatDell So how did Dell get its start in SM? Who's idea was it? #Blogchat |
|
3:22 am
|
karimacatherine:
|
RT @LionelatDell: @karimacatherine We got into SM in 2006 bc customers in US were telling us we needed to improve Cust. Serv.... #blogchat |
|
3:22 am
|
dorasmith:
|
gotta run folks, thanks @LionelatDell & @MackCollier for a great chat
#blogchat |
|
3:22 am
|
TIDOBI:
|
This was a first for me. Great experience. Thanks to all. #blogchat |
|
3:22 am
|
CathyWebSavvyPR:
|
@MackCollier Great chat, great guest, great info. Folks - or good info - set a calendar reminder 4 #blogchat Sun 8p Ct, 9 ET #BlogChat |
|
3:23 am
|
LionelatDell:
|
@CathyWebSavvyPR from a company perspective... the visibility, the SEO goodness, all the other positives happen automatically. #blogchat |
|
3:23 am
|
elevenser:
|
@TeeRiddle Agreed. Leading is different than owning, however. Leading suggests a cooperative effort, no? #blogchat |
|
3:23 am
|
SuzanneVara:
|
@elevenser - I will continue to disagree as will many others. U cannot lose control of u r own message. #blogchat |
|
3:23 am
|
ICT_GURU:
|
RT @MackCollier @LionelatDell So how did Dell get its start in SM? Who's idea was it? #blogchat <-Good question! |
|
3:23 am
|
TeeRiddle:
|
RT @MackCollier: @LionelatDell So how did Dell get its start in SM? Whos idea was it? <--400 million eyes at Facebook prob helped #blogchat |
|
3:23 am
|
CathyWebSavvyPR:
|
RT @MackCollier Always let the goals & strategy dictate which SM tools 2 use, strategy 1st, then tactics, otherwise u r screwed #BlogChat |
|
3:23 am
|
sharonmostyn:
|
Thanks for #blogchat RTs & convo @sue_anne @jaycross @JDEbberly @loisgeller @Qworky @atlantaPR @MaryAnnHalford @VictorCanada @CharityHisle |
|
3:23 am
|
JDEbberly:
|
@TIDOBI Glad you enjoyed Blogchat! Look forward to seeing you here next Sunday night at 9pm ET #Blogchat |
|
3:23 am
|
ICT_GURU:
|
@GetResults See ya next time John! Thanks for the chat. #blogchat |
|
3:23 am
|
sarasteinmd:
|
@MaryAnnHalford it is labor intensive, but the investment is minimal. I believe a good Dell laptop will get corp SM started! #blogchat |
|
3:23 am
|
liemnguyen:
|
@VictorCanada @dorasmith Agreed with you both - CxO needs to be authentic and committed, or should be a "guest" #blogchat #blogchat |
|
3:23 am
|
karimacatherine:
|
RT @MackCollier: @cesarinou Always let goals & strategy dictate which SM tools 2 use, strategy first, then tactics #blogchat |
|
3:24 am
|
Sue_Anne:
|
RT @RinjoNjori: #blogchat Also it's imp that the blog show personality. Too many blogs by comps are just an extension of a boring release |
|
3:24 am
|
ecowordsmith:
|
Freelancers cn help! RT @CathyWebSavvyPR SM is time intensive - reqs human capital investment. So it's cost+measurement+education #blogchat |
|
3:24 am
|
daneblogger:
|
RT @TeeRiddle: @LionelatDell So how did Dell get its start in SM? Whos idea was it? <--400 million eyes at Facebook prob helped #blogchat |
|
3:24 am
|
MaryAnnHalford:
|
@SuzanneVara and best way to maintain control of message is to engage in SM and blogging #blogchat |
|
3:24 am
|
sharonmostyn:
|
Thanks for #blogchat RTs & convo to @JoeHage @centsiblelife and special thx to @MackCollier & @LionelatDell |
|
3:24 am
|
JoeHage:
|
Yes, fear is a leading mgt argument against corp blog. But just DO IT anyway; they'll come around. #blogchat |
|
3:24 am
|
CathyWebSavvyPR:
|
@firebelly I know - just busting your chops. Let's not forget those of us here are still in a SM bubble. Many out there not using #BlogChat |
|
3:24 am
|
ArtseyC:
|
RT @VictorCanada: @eljadaae If a company gives such bad service that they get that many SM complaints they are not ready for SM. #BlogChat |
|
3:24 am
|
kseniacoffman:
|
@sue_anne completely agree; if u don't participate ahead of time u won't have any advocates either #blogchat |
|
3:24 am
|
zenaweist:
|
RT @MackCollier: @LionelatDell So how did Dell get its start in SM? Who's idea was it? #blogchat |
|
3:25 am
|
karimacatherine:
|
Special Thank you to @JDEbberly and @MackCollier for hosting a GREAT chat tonight getting @lionelatdell to discuss with us #blogchat |
|
3:25 am
|
karimacatherine:
|
Thank you and great to see you : @CathyWebSavvyPR @sharonmostyn @KevinLyons @ICT_GURU @JohniLouise @LindsaySydenham @Sue_Anne #blogchat |
|
3:25 am
|
kevinks:
|
@ecowordsmith how does that affect authenicity? #blogchat |
|
3:25 am
|
karimacatherine:
|
RT @Sue_Anne: RT @RinjoNjori: #blogchat Also it's imp that blog show personality.2 many blogs by comps r just an extension of boring release |
|
3:25 am
|
elevenser:
|
@SuzanneVara I would say that you *should not* lose control. Take a look at Doc Maarten's for an example of Brand Hijack. #blogchat |
|
3:25 am
|
MaryAnnHalford:
|
@sarasteinmd @JetBlue has a team of 17, @Kodak has team of 12+, plus they all are serviced by legal . . . it is more than a laptop #blogchat |
|
3:25 am
|
VictorCanada:
|
Yes. Natural SM growth is best RT @LionelatDell: ...the visibility, the SEO goodness, all the other positives happen automatically #blogchat |
|
3:25 am
|
eljadaae:
|
@VictorCanada T-mobile PR disaster in Netherl recently, they were ready but to no avail. Sometimes have to take it in your stride. #blogchat |
|
3:25 am
|
ICT_GURU:
|
RT @MackCollier Always let the goals & strategy dictate which SM tools 2 use, strategy 1st, then tactics, otherwise u r screwed #BlogChat |
|
3:25 am
|
MackCollier:
|
@TeeRiddle MySpace was bigger than Facebook when Dell got started in SM, if that tells you how long they have been using SM #blogchat |
|
3:25 am
|
SuzanneVara:
|
@MaryAnnHalford - you never lose control of the message. No-one controls what comes out of my mouth but me. SM or not #blogchat |
|
3:25 am
|
JoeHage:
|
When something pos/neg is out there, our CEO writes a blog post. We have a whole category called Dave's Corner. #blogchat |
|
3:25 am
|
Armano:
|
@lionelatdell is it true that the my handrawn Dell sticker used to cover up my Apple ended up hanging in a Dell Execs office? :-) #blogchat |
|
3:25 am
|
susanbeebe:
|
RT @karimacatherine: Special Thank you to @JDEbberly and @MackCollier for hosting a GREAT chat tonight getting @lionelatdell to discuss with us #blogchat |
|
3:25 am
|
mikestenger:
|
Dell blogs? I didn't know they could do that while giving out horrible customer service over the phone. #blogchat |
|
3:25 am
|
KellyAGraham:
|
Great #blogchat tonight. Thanks to @mackcollier and @lionelatdell, and the rest of the Sunday night gang. Graham out. |
|
3:26 am
|
liemnguyen:
|
RT @LionelatDell: I'm all for C-level blogging as long as it's not ghost written. #blogchat |
|
3:26 am
|
CathyWebSavvyPR:
|
RT @ecowordsmith Freelancers cn help! RT @MaryAnnHalford SM is time intensive - reqs human investment. cost+measurement+education #BlogChat |
|
3:26 am
|
GetResults:
|
Thnx 4 RT's 2: @cesarinou @sharonmostyn @CathyWebSavvyPR @JDEbberly @robungar @Sue_Anne @corettajackson @CASUDI #blogchat |
|
3:26 am
|
MaryAnnHalford:
|
@SuzanneVara I was agreeing . . . but companies lose control of their message if they are not engaging! #blogchat |
|
3:26 am
|
jfouts:
|
YES! RT @RinjoNjori: #blogchat Also it's imp that blog show personality.2 many blogs by comps r just an extension of boring release |
|
3:26 am
|
CathyWebSavvyPR:
|
@MaryAnnHalford True - but there are tools that can help, but ROI is more complex with SM. #BlogChat |
|
3:26 am
|
ecowordsmith:
|
It's about communication/collaboration RT @kevinks: @ecowordsmith how does that affect authenicity? #blogchat |
|
3:26 am
|
sarasteinmd:
|
@LiemNguyen Not sure- dont see them using it for any greater good - corps still throw up a once a year commercial abt foundations #blogchat |
|
3:26 am
|
susanbeebe:
|
@MackCollier I remember when MySpace was the big boy on the SM block. Facebook was just a toy idea back then... Eclipse happens! #blogchat |
|
3:27 am
|
VictorCanada:
|
@eljadaae True. Even the best companies have unhappy customers. They also have a loyal following to attest to their goodness. #blogchat |
|
3:27 am
|
JDEbberly:
|
WOW @MackCollier and @LionelatDell !! This was one spectacular blogchat tonight!! Great tips! THANKS to everyone tonight!! :) #Blogchat |
|
3:27 am
|
GetResults:
|
@ICT_GURU Thanks AJ, always a pleasure and privilege to be here Sunday evenings on #blogchat |
|
3:27 am
|
TeeRiddle:
|
@MackCollier OK so the 100 million potential PC buyers of MySpace were first :-) #blogchat |
|
3:27 am
|
jfouts:
|
Yes and not a press release RT @LionelatDell: I'm all for C-level blogging as long as it's not ghost written. #blogchat |
|
3:27 am
|
LisaNewkirk:
|
@liemnguyen It's one tool among many to engage customers/employees - depends on strategy. Must be prepared for committment. #blogchat |
|
3:27 am
|
zenaweist:
|
@LionelatDell seeing more group blogs in companies these days vs CEO blog or SM SME blog, focus on the team vs me...thoughts? #blogchat |
|
3:27 am
|
ArtseyC:
|
Agree! RT @firebelly: Emanuel Rosen's approach wks 4 me. More Promoters than detractors. Keep ppl delighted! Thats a gr8 strategy! #blogchat |
|
3:27 am
|
TeeRiddle:
|
RT @mikestenger: Dell blogs? I didnt know they could do that while giving out horrible customer service over the phone. #blogchat |
|
3:27 am
|
ICT_GURU:
|
RT @CathyWebSavvyPR @MaryAnnHalford True - but there are tools that can help, but ROI is more complex with SM. #BlogChat |
|
3:27 am
|
LionelatDell:
|
@KseniaCoffman I love to break news on the blog. It's hard though--Dell releases aren't the only competition... #blogchat |
|
3:27 am
|
CathyWebSavvyPR:
|
@LionelatDell Great info tonight - let us know if you do a follow-up post. #BlogChat |
|
3:27 am
|
sharonmostyn:
|
RT @jfouts: Yes and not a press release RT @LionelatDell: I'm all for C-level blogging as long as it's not ghost written. #blogchat |
|
3:28 am
|
JDEbberly:
|
RT @firebelly: Emanuel Rosen's approach wks 4 me. More Promoters than detractors. Keep ppl delighted! Thats a gr8 strategy! #Blogchat |
|
3:28 am
|
gmjameson:
|
RT @LionelatDell: I'm all for C-level blogging as long as it's not ghost written. #blogchat |
|
3:28 am
|
TeeRiddle:
|
@centsiblelife So no major corp has gone out of their way to help you with an issue? #blogchat |
|
3:29 am
|
zkellyq:
|
@LionelatDell @MackCollier Great #blogchat! Thanks to all! |
|
3:29 am
|
LionelatDell:
|
@KseniaCoffman @Engadget, Gizmodo and @Techcrunch and other blogs are REALLY good at what they do. #blogchat |
|
3:29 am
|
sarasteinmd:
|
@MaryAnnHalford It's pretty obvious it's serviced by legal for corps. That isnt a rousing endorsement for how they write #blogchat |
|
3:29 am
|
ArtseyC:
|
Editing tho is crucial. RT @ICT_GURU: RT @LionelatDell @LiemNguyen I'm for C-level blogging as long as it's not ghost written. #blogchat |
|
3:29 am
|
CASUDI:
|
THX for RT + CONVO @GetResults @zkellyq @daneblogger @TeeRiddle @robungar @sharonmostyn @CathyWebSavvyPR #blogchat ~ & Cheers to all. |
|
3:29 am
|
CathyWebSavvyPR:
|
RT @Adweek Social Media Tactics + PPC ads work better together: http://bit.ly/auxKt2 via @addthis #BlogChat |
|
3:29 am
|
cesarinou:
|
RT @JoeHage: When something pos/neg is out there, our CEO writes a blog post. We have a whole category called Dave's Corner. #blogchat |
|
3:29 am
|
4byoung:
|
RT @loisgeller: Creating a great blog voice, is the same as creating a brand personality. You need one to build friendships. #blogchat |
|
3:29 am
|
TeeRiddle:
|
@mikestenger come on. The tech support is awesome...if you are fluent in Indian #blogchat |
|
3:29 am
|
liemnguyen:
|
@MackCollier Thanks for having on @LionelatDell - and Lionel thanks for saving me some M&Ms :-) #blogchat |
|
3:30 am
|
LionelatDell:
|
@TeeRiddleIf there's a negative perception of your company and you're not willing to deal with that negativity head on.. #blogchat |
|
3:30 am
|
EZF_TopMoms:
|
RT @zenaweist: RT @MackCollier: @LionelatDell So how did Dell get its start in SM? Who's idea was it? #blogchat |
|
3:30 am
|
MackCollier:
|
A ton of new people in #blogchat tonite, thanks for joining, I am going to have to go back later & follow everyone Im not already |
|
3:30 am
|
SuzanneVara:
|
@cesarinou -no they do not.You never lose control of your message engaging or not. customers influ message but do not write it #blogchat |
|
3:30 am
|
TeeRiddle:
|
@CASUDI Cheers...take care
#blogchat |
|
3:30 am
|
firebelly:
|
But consider the source AD WEEk says ADS are good ;) @CathyWebSavvyPR #blogchat |
|
3:30 am
|
JDEbberly:
|
RT @LionelatDell: @KseniaCoffman @Engadget, Gizmodo http://gizmodo.com/ and @Techcrunch /other blogs are REALLY good what they do #Blogchat |
|
3:30 am
|
centsiblelife:
|
@TeeRiddle oops forgot the hashtag. TODAY-today someone helped me. Was it a small thing? Yes. Did it make a difference-YES. #blogchat |
|
3:30 am
|
LisaNewkirk:
|
@centsiblelife I heard Friday a Dale Carnegie Training VP describe SM strategy - conversation, content always win over promotion. #blogchat |
|
3:31 am
|
JDEbberly:
|
@MackCollier Looks like there were at least seventy new tweps on Blogchat tonight #Blogchat |
|
3:31 am
|
kevinks:
|
@LionelatDell thank you for stimulating such a stimulating discussion here! #blogchat |
|
3:31 am
|
mikestenger:
|
@lionelatdell Totally kidding about my statement man. Well, kinda. At least they put u in the right position & not on the phones. #blogchat |
|
3:31 am
|
sarasteinmd:
|
The joy of SM is the authenticity of the writer. If Steve Jobs was the Apple blogger, I'd be listening! #blogchat |
|
3:31 am
|
ArtseyC:
|
@MackCollier My first blogchat tonight, Mack. Thanks for great convo and info. #blogchat |
|
3:31 am
|
zenaweist:
|
RT @MackCollier Always let the goals & strategy dictate which SM tools 2 use, strategy 1st, then tactics, otherwise u r screwed #BlogChat |
|
3:31 am
|
susanbeebe:
|
@MackCollier Nice job tonight on #blogchat - you constantly impress and amaze... well done Sir :) |
|
3:32 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR thanks for great link http://bit.ly/auxKt2 on SM tactics + PPC driving brand searches #blogchat |
|
3:32 am
|
TeeRiddle:
|
@LionelatDell How else should that negativity be dealt with? Keep chugging on creating terrible products w/o consumer feedback? #blogchat |
|
3:32 am
|
susanbeebe:
|
RT @kevinks: @LionelatDell thank you for stimulating such a stimulating discussion here! #blogchat |
|
3:32 am
|
susanbeebe:
|
RT @JDEbberly: @MackCollier Looks like there were at least seventy new tweps on Blogchat tonight #Blogchat << that is really cool!! :) |
|
3:32 am
|
JDEbberly:
|
Thank you very much @LionelatDell for all your valuable input! I really enjoyed it and learned a lot #Blogchat |
|
3:32 am
|
LionelatDell:
|
@TeeRiddle From what I've seen customers can be forgiving if you show a sincere desire to improve and you can prove it. #blogchat |
|
3:32 am
|
susanbeebe:
|
RT @LisaNewkirk: @centsiblelife I heard Friday a Dale Carnegie Training VP describe SM strategy - conversation, content always win over promotion. #blogchat |
|
3:32 am
|
ICT_GURU:
|
#blogchat Thanks for the conversation everyone. @mackcollier another fine session Sir! Thx to @lionelatDell for the wisdom Champ! |
|
3:32 am
|
JDEbberly:
|
RT @MaryAnnHalford: @CathyWebSavvyPR thanks for great link http://bit.ly/auxKt2 on SM tactics + PPC driving brand searches #Blogchat |
|
3:32 am
|
firebelly:
|
RT @JDEbberly: Thank you very much @LionelatDell for all your valuable input! I really enjoyed it and learned a lot #Blogchat |
|
3:33 am
|
MackCollier:
|
@ArtseyC Glad you were here, please come back next week! #blogchat |
|
3:33 am
|
TeeRiddle:
|
@centsiblelife jolly for you...but that is the exception not the norm #blogchat |
|
3:33 am
|
karimacatherine:
|
RT @MaryAnnHalford: @CathyWebSavvyPR thanks for great link http://bit.ly/auxKt2 on SM tactics + PPC driving brand searches #blogchat |
|
3:33 am
|
CherieTNola:
|
RT @sarasteinmd: The joy of SM is the authenticity of the writer. If Steve Jobs was the Apple blogger, I'd be listening! #blogchat |
|
3:33 am
|
MichaelWillett:
|
! RT @zenaweist RT @MackCollier Let goals & strategy dictate which SM tools 2 use,strategy 1st,then tactics,otherwise u r screwed #BlogChat |
|
3:33 am
|
kseniacoffman:
|
@LionelatDell thanks for the responses - looking fwrd to that post u mentioned; great chat @mackcollier #blogchat |
|
3:33 am
|
JDEbberly:
|
RT @LisaNewkirk: @centsiblelife I heard Friday a Dale Carnegie Training VP desc SM strategy - convo, content always win over promo #Blogchat |
|
3:33 am
|
VictorCanada:
|
@centsiblelife Small things are important. Customers with a problem that is handled well are more loyal than customers w/o probs #blogchat |
|
3:33 am
|
JDEbberly:
|
RT @sarasteinmd: The joy of SM is the authenticity of the writer. If Steve Jobs was the Apple blogger, I'd be listening! #Blogchat |
|
3:33 am
|
TeamPribisko:
|
RT @sarasteinmd: The joy of SM is the authenticity of the writer. If Steve Jobs was the Apple blogger, I'd be listening! #blogchat |
|
3:33 am
|
TeeRiddle:
|
@LionelatDell very true! You have to make it worth the customer's while though in my opinion #blogchat |
|
3:34 am
|
LionelatDell:
|
@KevinLyons Frankly Kevin... I'm not soo good at keepingthe balance between internal and external engagement. #blogchat |
|
3:34 am
|
LisaNewkirk:
|
RT @MaryAnnHalford: @CathyWebSavvyPR SM is time intensive - requires human capital investment. So it's cost+measurement+education #blogchat |
|
3:34 am
|
susanbeebe:
|
RT @LionelatDell: @KseniaCoffman @Engadget, @Gizmodo and @Techcrunch and other blogs are REALLY good at what they do. #blogchat /@arrington |
|
3:34 am
|
JDEbberly:
|
RT @MaryAnnHalford: @CathyWebSavvyPR SM is time intensive - requires human capital investment. So it's cost+measurement+education #Blogchat |
|
3:34 am
|
TeeRiddle:
|
@VictorCanada I don't know. A customer with no problems is going to be more loyal IMO #blogchat |
|
3:34 am
|
mikestenger:
|
Dell, I'm really happy for u & I'm gonna let u finish but @Zappos has the best support of all time! #blogchat |
|
3:34 am
|
JulieZiemelis:
|
RT @LisaNewkirk: RT @MaryAnnHalford: @CathyWebSavvyPR SM is time intensive - requires human capital investment. So it's cost+measurement+education #blogchat |
|
3:34 am
|
SuzanneVara:
|
@VictorCanada - not always. U cannot generalize that as you can fix a prob but not always brand image n cust may never come back. #blogchat |
|
3:34 am
|
LisaNewkirk:
|
RT @JDEbberly RT @MackCollier Always let goals & strategy dictate which SM tools 2 use, strategy 1st, then tactics #Blogchat |
|
3:35 am
|
LionelatDell:
|
@KevinLyonsKeeping that balance is one of the biggest challenges. It's kinda like trying to keep up with #blogchat questions :) |
|
3:35 am
|
ArtseyC:
|
@VictorCanada Yes, and best case scenario is that 'loyals' respond to complaint directly - newly possible with SM. #blogchat |
|
3:35 am
|
TeeRiddle:
|
@susanbeebe You forgot to mention my blog too :-) #blogchat |
|
3:35 am
|
susanbeebe:
|
RT @sarasteinmd: The joy of SM is the authenticity of the writer. If Steve Jobs was the Apple blogger, I'd be listening! #blogchat |
|
3:35 am
|
AtlantaPR:
|
Great #blogchat w @sharonmostyn @sue_anne @donmakweb @ICT_GURU @centsiblelife @CharityHisle @MaryAnnHalford @JDEbberly @GetResults |
|
3:35 am
|
MaryAnnHalford:
|
@AtlantaPR great chatting with you too! #blogchat |
|
3:36 am
|
susanbeebe:
|
@TeeRiddle What is the link to your blog? I'd love to read it, thanks!! #blogchat |
|
3:36 am
|
JDEbberly:
|
Blogchat was so successful tonight, it was more like a tsunami than a firehose ;) #Blogchat |
|
3:36 am
|
Inquisitivein:
|
RT @firebelly: Nobody goes online 2 be sold 2. if u think you're smooth with yr selling yr wrong! We're online to gain value/make friends! #blogchat |
|
3:36 am
|
CathyWebSavvyPR:
|
@firebelly yes, but @eMarketer conducted the study - @Adweek just reported it, but still - Caveat Emptor - as they say #BlogChat |
|
3:36 am
|
CathyWebSavvyPR:
|
RT @JDEbberly: Blogchat was so successful tonight, it was more like a tsunami than a firehose ;) #Blogchat #BlogChat |
|
3:36 am
|
zenaweist:
|
RT @LionelatDell: @KevinLyons Frankly Kevin, I'm not so good at keeping the balance between internal & external engagement #blogchat (Ditto) |
|
3:36 am
|
MichaelWillett:
|
RT @LisaNewkirk @centsiblelife Heard @DaleCarnegie Training VP describe SM strategy-conversation,content always win over promotion #blogchat |
|
3:36 am
|
centsiblelife:
|
@VictorCanada completely agree. #blogchat |
|
3:36 am
|
CathyWebSavvyPR:
|
RT @sarasteinmd: The joy of SM is the authenticity of the writer. If Steve Jobs was the Apple blogger, I'd be listening! #BlogChat |
|
3:36 am
|
LionelatDell:
|
@LisaNewkirk I'll leave that to @SouthwestAir to answer :). But I will say that situations in SM can become global at any time. #blogchat |
|
3:37 am
|
elevenser:
|
Thanks to @TeeRiddle @Ict_guru @dane_blogger @cathyWebSavvyPr @JDEbberly for engaging #blogchat conversation! =) |
|
3:37 am
|
AtlantaPR:
|
More great #blogchat thanks @MackCollier @LindsaySydenham @cesarinou @shopmtnbrook @LisaTrosien @w2scott @FPWellman @CorettaJackson |
|
3:37 am
|
centsiblelife:
|
@LisaNewkirk I love that! #blogchat |
|
3:37 am
|
avasiare:
|
Need an eyeball rest after #blogchat tonight, have a great night everyone! |
|
3:37 am
|
TeeRiddle:
|
@susanbeebe LOL I was kidding. I'm not in the same league as those blogs #blogchat |
|
3:37 am
|
VictorCanada:
|
@TeeRiddle It's from a study by Forrester if I remember right. The problem is some customers never voice their complaint. #blogchat |
|
3:37 am
|
LionelatDell:
|
@LisaNewkirk That global at any time thing that comes with SMscares the heck out of companies in general. #blogchat |
|
3:37 am
|
JulieZiemelis:
|
@MackCollier Using the opportunity now to go to #blogchat and start following the cool people who popped in tonight! |
|
3:37 am
|
JPedde:
|
aw man, totally missed #blogchat tonight. Sigh, next week! Gotta put these things in my calendar from now on. What did I miss? |
|
3:38 am
|
MackCollier:
|
How did you track that? RT @JDEbberly: @MackCollier Looks like there were at least seventy new tweps on Blogchat tonight #Blogchat |
|
3:38 am
|
susanbeebe:
|
RT @JDEbberly: Blogchat was so successful tonight, it was more like a tsunami than a firehose ;) #Blogchat |
|
3:38 am
|
Sue_Anne:
|
@sharonmostyn Thanks! It was a great chat! Definitely check out @ElizabethPW and the LIve Your Truth project. :) #blogchat |
|
3:38 am
|
MichaelWillett:
|
! RT @JDEbberly Blogchat was so successful tonight, it was more like a tsunami than a firehose ;) #Blogchat |
|
3:38 am
|
AtlantaPR:
|
Thanks for #blogchat @jfavreau @CathyWebSavvyPR @4byoung @monicalynn21 @elijahweb @jonathansaar |
|
3:38 am
|
JDEbberly:
|
@JulieZiemelis There's always the transcript :) Wonder how many tweets we had in tonight's #Blogchat |
|
3:38 am
|
Sue_Anne:
|
RT @KseniaCoffman: @sue_anne completely agree; if u don't participate ahead of time u won't have any advocates either #blogchat |
|
3:38 am
|
Sue_Anne:
|
@karimacatherine Thanks! Had a great time chatting tonight. :) #blogchat |
|
3:38 am
|
LisaNewkirk:
|
RT @JDEbberly: @MackCollier Looks like there were at least seventy new tweps on Blogchat tonight//WOW! #Blogchat |
|
3:38 am
|
susanbeebe:
|
@LionelatDell You did GREAT today on #blogchat -- THANK YOU for taking all of our corp. blogging questions!! :) |
|
3:38 am
|
TeeRiddle:
|
@VictorCanada Perhaps they never voiced it because they moved on to something better? Just curious #blogchat |
|
3:38 am
|
mikestenger:
|
@LionelatDell All kidding aside, I wish u & the company the best. Just please look into fixing ur support. #blogchat |
|
3:38 am
|
Sue_Anne:
|
@GetResults Thanks! Always great to see you. #blogchat |
|
3:38 am
|
SuzanneVara:
|
@mikestenger - @Zappos cust serv is better than good. They sold more shoes by being better than anyone in cust serv #blogchat |
|
3:38 am
|
MaryAnnHalford:
|
A TWEETNAMI RT @susanbeebe: RT @JDEbberly: Blogchat was so successful tonight, it was more like a tsunami than a firehose ;) #blogchat |
|
3:39 am
|
Sue_Anne:
|
@AtlantaPR Thanks! Really appreciated what you had to say :) Have a great week. #blogchat |
|
3:39 am
|
JDEbberly:
|
@MackCollier That was a rough count. I may have missed a couple ;) #Blogchat |
|
3:39 am
|
LionelatDell:
|
@KseniaCoffman Yes, I am part of the PR team at Dell. It's a friendly competition. Seriously, much of the news is dependent... #blogchat |
|
3:39 am
|
susanbeebe:
|
RT @MaryAnnHalford: A TWEETNAMI RT @susanbeebe: RT @JDEbberly: Blogchat was so successful tonight, it was more like a tsunami than a firehose ;) #blogchat |
|
3:39 am
|
MichaelWillett:
|
RT @ AtlantaPR Great #blogchat w @sharonmostyn @sue_anne @donmakweb @ICT_GURU @centsiblelife @CharityHisle @MaryAnnHalford @JDEbberly ... |
|
3:39 am
|
JDEbberly:
|
@MaryAnnHalford You just coined a new Twerm #Blogchat |
|
3:40 am
|
LisaNewkirk:
|
RT @ICT_GURU: #blogchat Thanks for the conversation everyone. @mackcollier another fine session Sir! Thx @lionelatDell for the wisdom Champ! |
|
3:40 am
|
susanbeebe:
|
@MaryAnnHalford hahah I love your new Term "TWEETNAMI" inspired by @JDEbberly's tweet re #blogchat being a Tsunami vs. Firehose tonight! ::) |
|
3:40 am
|
JulieZiemelis:
|
RT @CathyWebSavvyPR: RT @sarasteinmd: The joy of SM is the authenticity of the writer. If Steve Jobs was the Apple blogger, I'd be listening! #BlogChat |
|
3:40 am
|
KevinLyons:
|
@LionelatDell Balance seems to be a constant challenge. I haven't mastered it. Scalability seems to be a looming issue. #blogchat |
|
3:40 am
|
susanbeebe:
|
RT @JDEbberly: @MaryAnnHalford You just coined a new Twerm #Blogchat |
|
3:40 am
|
MaryAnnHalford:
|
@JDEbberly it's great to come up with new "twerms" - great chat tonight! #blogchat |
|
3:41 am
|
susanbeebe:
|
RT @KevinLyons: @LionelatDell Balance seems to be a constant challenge. I haven't mastered it. Scalability seems to be a looming issue. #blogchat |
|
3:41 am
|
VictorCanada:
|
@SuzanneVara True. My personal experience is consistent with it. Bigger prob is the ones who don't day anything and leave. #blogchat |
|
3:41 am
|
MaryAnnHalford:
|
@susanbeebe thanks! glad you liked it . . always love your comments and good to tweet chat tonight! #blogchat |
|
3:41 am
|
TeamPribisko:
|
RT @sarasteinmd: I think successful corp SM involves the spokesperson being identifiable and likeable. We all still want to know whose talking #blogchat |
|
3:41 am
|
JDEbberly:
|
@MaryAnnHalford Lately, Blogchat has been very "Twinformative" ;) lol #Blogchat |
|
3:41 am
|
LionelatDell:
|
@jonnew We started an internal blog, One Dell Way about a month after @D2D. It is a great tool... many of the same benefits. #blogchat |
|
3:41 am
|
susanbeebe:
|
RT @avasiare: Need an eyeball rest after #blogchat tonight, have a great night everyone! |
|
3:42 am
|
VictorCanada:
|
@ArtseyC Right. Customers in SM can become advocates and help resolve complaints with you. #blogchat |
|
3:42 am
|
MaryAnnHalford:
|
@JDEbberly we are creating a whole new twitionary tonight! LOL #blogchat |
|
3:42 am
|
daneblogger:
|
@CASUDI cheers! #blogchat |
|
3:42 am
|
SuzanneVara:
|
@VictorCanada - agree. the silent ones are bad as are the ones too loud. For some if u solve prob fast n painles, they return #blogchat |
|
3:43 am
|
LionelatDell:
|
@jonnew We also have Employee Strom (internal vers. of @IdeaStorm) and we have a Yammer pilot going on internally #blogchat |
|
3:43 am
|
daneblogger:
|
@elevenser great conversation, we had. #blogchat |
|
3:43 am
|
TeeRiddle:
|
@JDEbberly Twitucation! #blogchat |
|
3:43 am
|
CathyWebSavvyPR:
|
Thx 4 interactions/convo @LionelatDell @AtlantaPR @elevenser @JDEbberly @GetResults @MaryAnnHalford @karimacatherine @firebelly #BlogChat |
|
3:43 am
|
susanbeebe:
|
#BlogChat is now my absolute FAVORITE twitter chat - awesome tweeps, fun, engaging and hey even new "twerms" (terms) - Thanks! |
|
3:43 am
|
LisaNewkirk:
|
@LionelatDell So true this past week for a great brand. Thx for the answer! : ) #blogchat |
|
3:43 am
|
susanbeebe:
|
RT @JDEbberly: @MaryAnnHalford Lately, Blogchat has been very "Twinformative" ;) lol #Blogchat |
|
3:43 am
|
JDEbberly:
|
@MaryAnnHalford I am about to fall out of my chair from laughing lol #Blogchat |
|
3:43 am
|
VictorCanada:
|
@TeeRiddle No telling. Hopefully SM makes it easier for customers to tell you what they are thinking. #blogchat |
|
3:43 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR same here Cathy - always great to tweet chat with you! #blogchat |
|
3:43 am
|
MichaelWillett:
|
RT @TeamPribisko RT @sarasteinmd Successful corp SM involves spokespers being identifiable/likeable-We want to know who's talking #blogchat |
|
3:44 am
|
MackCollier:
|
@VictorCanada Bingo. Smartest thing a co (esp bigger ones) can do is find, embrace & empower its online evangelists #blogchat |
|
3:44 am
|
susanbeebe:
|
@MaryAnnHalford Awww - ditto to you my friend, always a pleasure to tweet with you!! :D #blogchat |
|
3:44 am
|
calliopeconsult:
|
RT @JDEbberly: @MaryAnnHalford You just coined a new Twerm #Blogchat |
|
3:44 am
|
eljadaae:
|
RT @susanbeebe: @MackCollier Nice job tonight on #blogchat - you constantly impress and amaze... well done Sir :) > hear, hear |
|
3:44 am
|
daneblogger:
|
Too many new twords. Tbh. Great chat we had! #blogchat |
|
3:44 am
|
LionelatDell:
|
@DaneBlogger That's part of the challenge. I will say we're in the midst getting more employees to respond to @D2D comments #blogchat |
|
3:44 am
|
kevinks:
|
The twitter equivalent of "verbal diarrhea" is "Twincontinence" #blogchat |
|
3:44 am
|
JDEbberly:
|
@susanbeebe I LOVE blogchat. This place teaches me lots and I always get a good deep belly laugh out of it #Blogchat |
|
3:45 am
|
TeeRiddle:
|
@VictorCanada True, it can. Only if the company truly engages instead of just sticking up a lame blog & dead FB Page #blogchat |
|
3:45 am
|
KevinLyons:
|
RT @MackCollier:@VictorCanada Bingo.Smartest thing a co (esp bigger ones) can do is find, embrace & empower its online evangelists #blogchat |
|
3:45 am
|
LisaNewkirk:
|
RT @JDEbberly: @MaryAnnHalford You just coined a new Twerm #Blogchat |
|
3:45 am
|
MaryAnnHalford:
|
Lik that one too! RT @daneblogger: Too many new twords. Tbh. Great chat we had! #blogchat |
|
3:45 am
|
Sue_Anne:
|
RT @jfouts: Yes and not a press release RT @LionelatDell: I'm all for C-level blogging as long as it's not ghost written. #blogchat |
|
3:45 am
|
JDEbberly:
|
RT @MackCollier: @VictorCanada Bingo. Smartest thing a co (esp lrg ones) can do is find, embrace & empower its online evangelists #Blogchat |
|
3:45 am
|
MackCollier:
|
@LionelatDell For those that don't know, what is IdeaStorm? #blogchat |
|
3:45 am
|
daneblogger:
|
@LionelatDell But I still only see one comment from an Dell employee in the recent posts. The challenge didn't went well? #blogchat |
|
3:46 am
|
ArtseyC:
|
RT @MackCollier: @VictorCanada Bingo. Smartest thing a co (esp bigger ones) can do is find, embrace & empower its online evangelists #blogchat |
|
3:46 am
|
susanbeebe:
|
RT @kevinks: The twitter equivalent of "verbal diarrhea" is "Twincontinence" #blogchat |
|
3:47 am
|
susanbeebe:
|
RT @MackCollier: @VictorCanada Bingo. Smartest thing a co (esp bigger ones) can do is find, embrace & empower its online evangelists #blogchat |
|
3:47 am
|
Sue_Anne:
|
@MichaelWillett thanks! Always great to see you :) #blogchat |
|
3:47 am
|
LionelatDell:
|
@CherieTNola I choose blog contributors based on subject matter expertise. Customers generally don't care about titles... #blogchat |
|
3:48 am
|
zenaweist:
|
RT @MackCollier: @VictorCanada Bingo. Smartest thing a company can do is find, embrace & empower its online evangelists #blogchat |
|
3:48 am
|
daneblogger:
|
@eljadaae It is 5 in the morning. Couldn't sleep, have been here for two hours. Going back to sleep soon though. #blogchat |
|
3:48 am
|
MackCollier:
|
@daneblogger So you're saying you've only seen one comment from a Dell employee in recent posts? Just one? Only one? #blogchat |
|
3:48 am
|
susanbeebe:
|
RT @MackCollier: @LionelatDell For those that don't know, what is IdeaStorm? #blogchat <<< Until now, I've never heard of this initiative |
|
3:48 am
|
ecowordsmith:
|
RT @LionelatDell: @CherieTNola I choose blog contributors based on subject matter expertise. Customers generally don't care about titles... #blogchat |
|
3:48 am
|
TeeRiddle:
|
To me a corp blog is the same as saying I participate in blogchat to gain followers #blogchat |
|
3:49 am
|
daneblogger:
|
@MackCollier True. I can go check again if you want? #blogchat |
|
3:49 am
|
LionelatDell:
|
@CherieTNola Customers do care about hearing from someone in Dell who knows what they are talking about. #blogchat |
|
3:49 am
|
VictorCanada:
|
Thanks for RTs and Great Conversation @loisgeller @cesarinou @4byoung @ICT_GURU @resultsrev @ArtseyC @sharonmostyn @JDEbberly #blogchat |
|
3:49 am
|
kapriforce:
|
RT @zenaweist: Bingo. Smartest thing a company can do is find, embrace & empower its online evangelists #blogchat |
|
3:49 am
|
JDEbberly:
|
RT @LionelatDell: @CherieTNola I choose blog contributors based on subject matter expertise. Customers don't care about titles... #Blogchat |
|
3:49 am
|
susanbeebe:
|
SMEs! > RT @LionelatDell: I choose blog contributors based on subject matter expertise. Customers generally don't care abt titles #blogchat |
|
3:49 am
|
MichaelWillett:
|
RT @Sue_Anne RT @jfouts Yes & not a press release RT @LionelatDell I'm all for C-level blogging as long as it's not ghost written #blogchat |
|
3:49 am
|
NicoleSchiavone:
|
RT @zenaweist: RT @MackCollier: @VictorCanada Bingo. Smartest thing a company can do is find, embrace & empower its online evangelists #blogchat |
|
3:50 am
|
ArtseyC:
|
This is a valuable tool for many companies & Depts. RT @LionelatDell: We started an internal blog... many of the same benefits. #blogchat |
|
3:50 am
|
TeeRiddle:
|
RT @kapriforce: RT @zenaweist: Bingo. Smartest thing a company can do is find, embrace & empower its online evangelists #blogchat |
|
3:50 am
|
LionelatDell:
|
@DaneBlogger Back to your ? about not responding to comments... a good topic. How to scale in SM. We're working to get there #blogchat |
|
3:50 am
|
JDEbberly:
|
Blogchat is so prolific tonight, it's going on two hours #Blogchat |
|
3:50 am
|
VictorCanada:
|
Thanks for RTs and Great Conversation @LaurenGav @shopmtnbrook @KevinLyons @eljadaae @avasiare @sue_anne @KevinLyons #BlogChat |
|
3:50 am
|
susanbeebe:
|
RT @ArtseyC: This is a valuable tool for many companies & Depts. RT @LionelatDell: We started an internal blog... many of the same benefits. #blogchat |
|
3:51 am
|
TeeRiddle:
|
RT @MackCollier: @daneblogger So youre saying youve only seen one comment from a Dell employee in recent posts?Just one? Only one? #blogchat |
|
3:51 am
|
MackCollier:
|
@daneblogger Just wanted to make sure I read you correctly the first 5 times you tweeted that ;) #blogchat |
|
3:51 am
|
TeeRiddle:
|
RT @JDEbberly: Blogchat is so prolific tonight, its going on two hours #blogchat |
|
3:51 am
|
VictorCanada:
|
Thanks for RTs and Great Conversation @CathyWebSavvyPR @LiemNguyen @TeeRiddle @SuzanneVara @ArtseyC @centsiblelife @MackCollier #blogchat |
|
3:51 am
|
CathyWebSavvyPR:
|
Anyone know who won the Olympics USA/Canada hockey game - is it over yet? I was on #blogchat |
|
3:52 am
|
daneblogger:
|
@LionelatDell I respond to every single comment. You can go check. http://daneblogger.com - though some comments isn't needed. #blogchat |
|
3:52 am
|
VictorCanada:
|
Thanks for RT @zenaweist #blogchat |
|
3:52 am
|
MichaelWillett:
|
NicoleSchiavone RT @zenaweist RT @MackCollier @VictorCanada Bingo Smart for co. to find/embrace/empower its online evangelists #blogchat |
|
3:52 am
|
daneblogger:
|
@MackCollier I was in a convo with Lionel and just wanted to state that. Take it easy dude! #blogchat |
|
3:52 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR TEAM USA!!!!! #blogchat |
|
3:52 am
|
Sue_Anne:
|
@VictorCanada Thanks! It was great to have you on tonight. :) Have a great week. #BlogChat |
|
3:52 am
|
susanbeebe:
|
@LionelatDell Scale is a ginormous issue for corporate blogging - SM monitoring issue maximus #blogchat |
|
3:52 am
|
LionelatDell:
|
@DaneBlogger I agree with you though.. definitely an area to improve. And we will. #blogchat |
|
3:52 am
|
MackCollier:
|
Guys I'll post the transcript to #blogchat as soon as @lionelatdell passes out and we end it ;) |
|
3:52 am
|
CathyWebSavvyPR:
|
Thx 4 RTs/interactions/convo @CASUDI @ICT_GURU @susanbeebe @ecowordsmith @sharonmostyn @VictorCanada @liemnguyen @CharityHisle #BlogChat |
|
3:53 am
|
karimacatherine:
|
RT @CathyWebSavvyPR: Anyone know who won the Olympics USA/Canada hockey game - is it over yet? I was on #blogchat >> US won #olympics |
|
3:53 am
|
TeeRiddle:
|
@LionelatDell I can be a ghost commentor :-) LOL #blogchat |
|
3:53 am
|
daneblogger:
|
@CathyWebSavvyPR I think Canada won. #blogchat |
|
3:53 am
|
Sue_Anne:
|
RT @LionelatDell I've never been a coffee drinker & too old for Red Bull. Passion for doing it the right way is what drives me. #blogchat |
|
3:53 am
|
MaryAnnHalford:
|
RT @susanbeebe: @LionelatDell Scale is a ginormous issue for corporate blogging - SM monitoring issue maximus > FOR SURE! #blogchat |
|
3:53 am
|
susanbeebe:
|
@daneblogger I suspect Dell is going to have WAY more comments to manage on their blog than you do, no offense, just reality #blogchat |
|
3:53 am
|
VictorCanada:
|
Thanks for a great #blogchat @LionelatDell and as always thanks to @MackCollier #BlogChat |
|
3:53 am
|
daneblogger:
|
@LionelatDell Great. Another question, why is Dell blogging? #blogchat |
|
3:54 am
|
CathyWebSavvyPR:
|
RT @MaryAnnHalford: @CathyWebSavvyPR TEAM USA!!!!! [YEAH ! - sorry 2 my canadian pals] @karimacatherine: #BlogChat |
|
3:54 am
|
Sue_Anne:
|
Disagree completely. RT @elevenser: 1st rule of blogging and social media: You no longer own your brand. #blogchat |
|
3:54 am
|
MackCollier:
|
@daneblogger I know. It was stated repeatedly. Lionel and others have responded. We get it. #blogchat |
|
3:54 am
|
BillHurlbut:
|
RT @CharityHisle: RT @dotjenna: Social media is like a glass window:character; if youre greedy, seedy or needy, well all know it. #blogchat |
|
3:54 am
|
LionelatDell:
|
@zenaweist True story... Michael Dell was the one who asked us listen and engage with customers in April 2006. #blogchat |
|
3:54 am
|
ADDcrafter:
|
@CathyWebSavvyPR I slacked and missed #blogchat but saw the US win 5-3. Good game-would be a good medal game! Gretzky is NOT a great coach! |
|
3:54 am
|
MichaelWillett:
|
RT @daneblogger @LionelatDell I respond to every single comment. Can check. http://daneblogger.com tho some comments not needed #blogchat |
|
3:54 am
|
daneblogger:
|
@susanbeebe Actually not, lol! I got 21 comments in my latest post. In one of their recent they got like 2. #blogchat |
|
3:54 am
|
Sue_Anne:
|
@elevenser You may no longer have control over what people say about your brand, but its your responsibility to be part of convo #blogchat |
|
3:55 am
|
susanbeebe:
|
COOL >>> RT @LionelatDell: True story... Michael Dell was the one who asked us listen and engage with customers in April 2006. #blogchat |
|
3:55 am
|
ArtseyC:
|
@TeeRiddle In 25+ yrs of Sm biz, hardest 2 overcome is silent dissatisfied cust. Also saddest since desire always 2 fix wht broke. #blogchat |
|
3:55 am
|
MaryAnnHalford:
|
#blogchat TEAM USA STUNS CANADA http://bit.ly/cNtVY1 |
|
3:55 am
|
JulieZiemelis:
|
@JDEbberly Wanted to ask if anyone was using their fansite as a blog like I am. Lazy, but effective blog strategy! #blogchat |
|
3:55 am
|
karimacatherine:
|
Thank you for the RT @susanbeebe . great to see you! #blogchat |
|
3:55 am
|
MackCollier:
|
RT @LionelatDell: @zenaweist True story... Michael Dell was the one who asked us listen and engage with customers in April 2006. #blogchat |
|
3:56 am
|
andrewmueller:
|
Hello @GetResults hope you had a great weekend, I wish I could make #blogchat but 6pm west coast time is difficult when you have kids |
|
3:56 am
|
susanbeebe:
|
@daneblogger haha funny! Certain topics do seem to generate more comments for particular bloggers :) #blogchat |
|
3:56 am
|
daneblogger:
|
@MackCollier He didn't answer on that at first. #blogchat |
|
3:56 am
|
LionelatDell:
|
After MSD asked for it, we learned quickly how to monitor the blogosphere, and I (and others) helped to figure out how to respond #blogchat |
|
3:56 am
|
TeeRiddle:
|
@ArtseyC True, you can't please everyone, but would SM has/have helped that? #blogchat |
|
3:56 am
|
susanbeebe:
|
RT @JDEbberly: @susanbeebe I LOVE blogchat. This place teaches me lots and I always get a good deep belly laugh out of it #Blogchat < me2 ! |
|
3:56 am
|
CathyWebSavvyPR:
|
Thx 4 RTs/interactions/convo @dorasmith @dotjenna @sarasteinmd @ICT_GURU @Qworky @kevinks @lindsaysydenham #BlogChat |
|
3:56 am
|
zenaweist:
|
@LionelatDell now that's a champion...talk about paving the way early. ? on listening tools do you use a suite of tools? which? #blogchat |
|
3:56 am
|
daneblogger:
|
@susanbeebe Yeah, true. #blogchat |
|
3:57 am
|
TeeRiddle:
|
RT @MackCollier: True story... Michael Dell was the one who asked us listen and engage with customers in April 2006. #blogchat |
|
3:57 am
|
MaryAnnHalford:
|
Have to sign off - flying to LA in AM - thanks again @MackCollier & @LionelatDell #blogchat |
|
3:57 am
|
daneblogger:
|
RT @TeeRiddle: @ArtseyC True, you cant please everyone, but would SM has/have helped that? #blogchat |
|
3:57 am
|
Sue_Anne:
|
RT @LionelatDell: @ridgelyjohnson Good question. Our blog comments were screened before we had a registration system... #blogchat |
|
3:57 am
|
daneblogger:
|
RT @MaryAnnHalford: #blogchat TEAM USA STUNS CANADA http://bit.ly/cNtVY1 #blogchat |
|
3:57 am
|
MichaelWillett:
|
RT @BillHurlbut RT @CharityHisle RT @dotjenna SM is like a glass window:character; if you're greedy, seedy or needy,we'll know it #blogchat |
|
3:57 am
|
CathyWebSavvyPR:
|
@ADDcrafter I know I missed a good game - but Blogchat was very good tonight - be sure to check teh transcript! #BlogChat |
|
3:57 am
|
LionelatDell:
|
That listening period in April 2006 became the foundation for our SM strategy. We launched the blog 4 months later. #blogchat |
|
3:57 am
|
daneblogger:
|
@MaryAnnHalford take care! great having you in the chat! #blogchat |
|
3:57 am
|
susanbeebe:
|
@LionelatDell - Well, I for one, think MSD should be uber proud of you and your SM team for the fabulous job you're doing 4 DELL #blogchat |
|
3:58 am
|
VictorCanada:
|
@MaryAnnHalford I'm not stunned... Oh you mean the country. LOL. Go USA USA USA #blogchat |
|
3:58 am
|
JDEbberly:
|
RT @MackCollier: RT @LionelatDell: @zenaweist True story... Michael Dell was who asked us listen & engage with custs in April 2006 #Blogchat |
|
3:58 am
|
daneblogger:
|
RT @VictorCanada: @MaryAnnHalford Im not stunned... Oh you mean the country. LOL. Go USA USA USA #blogchat |
|
3:58 am
|
ArtseyC:
|
RT @LionelatDell: @zenaweist True story... Michael Dell was the one who asked us listen and engage with customers in April 2006. #blogchat |
|
3:58 am
|
TeeRiddle:
|
@LionelatDell How often do you post on the Dell blog? (sorry if it's already been asked) #blogchat |
|
3:59 am
|
LionelatDell:
|
@mikestenger I started on the phones for Dell in 1993 man. I'm a hw and tech guy at heart. Made it into product comms in 1996. #blogchat |
|
3:59 am
|
susanbeebe:
|
RT @dotjenna: Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. ~ dotJenna #blogchat |
|
3:59 am
|
KevinLyons:
|
@VictorCanada Good seeing you on #Blogchat! |
|
3:59 am
|
zenaweist:
|
RT @LionelatDell: That listening period in April 2006 became the foundation for our SM strategy. We launched the blog 4 mths later #blogchat |
|
3:59 am
|
daneblogger:
|
RT @TeeRiddle: @LionelatDell How often do you post on the Dell blog? (sorry if its already been asked) #blogchat |
|
3:59 am
|
onepinktee:
|
he can't be stopped - amazing! RT @mackcollier I'll post the transcript to #blogchat as soon as @lionelatdell passes out and we end it ;) |
|
3:59 am
|
MichaelWillett:
|
RT @LionelatDell After MSD asked for it,we learned quickly how to monitor blogosphere-I & others helped figure out how to respond #blogchat |
|
4:00 am
|
wilsontan:
|
Indeed! : ) RT @LionelatDell: That listening period in April 2006 became the foundation for our SM strategy. #blogchat |
|
4:00 am
|
daneblogger:
|
Good night. Late/early in Denmark. Nice chatting with ya'll! #blogchat |
|
4:00 am
|
MaryAnnHalford:
|
@CathyWebSavvyPR @JDEberly @susanbebee @AtlantaPR @daneblogger @sarasteinmd @ICT_GURU @VictorCanada @RoboAlt - gr8 chatting! #blogchat |
|
4:00 am
|
JDEbberly:
|
RT @LionelatDell That listening period in April 2006 became the foundation for our SM strategy. We launched the blog 4 mths later #Blogchat |
|
4:00 am
|
JDEbberly:
|
RT @LionelatDell After MSD asked for it,we learned quickly how to monitor blogosphere-I & others helped figure out how to respond #Blogchat |
|
4:00 am
|
MaryAnnHalford:
|
@sharonmostyn @suzannevara - great chatting tonight . . #blogchat |
|
4:00 am
|
shih_wei:
|
Holy carp! #blogchat is still going on at 8pm Pacific? Hats off to @lionelatdell and @mackcollier! |
|
4:00 am
|
LionelatDell:
|
@DaneBlogger I would also say though that on many of the product issue posts.. there's comments from Dell folks on other forums. #blogchat |
|
4:01 am
|
susanbeebe:
|
RT @MaryAnnHalford: @CathyWebSavvyPR @JDEberly @susanbebee @AtlantaPR @daneblogger @sarasteinmd @ICT_GURU @VictorCanada @RoboAlt - gr8 chatting! #blogchat |
|
4:01 am
|
calliopeconsult:
|
RT @dotjenna: Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. ~ dotJenna #blogchat |
|
4:01 am
|
susanbeebe:
|
RT @wilsontan: Indeed! : ) RT @LionelatDell: That listening period in April 2006 became the foundation for our SM strategy. #blogchat |
|
4:01 am
|
LionelatDell:
|
@DaneBlogger ... where they are occurring. #blogchat |
|
4:01 am
|
Sue_Anne:
|
RT @LionelatDell If I were a startup, w to start a blog or not would depend on what we did, but starting a blog prob makes sense #blogchat |
|
4:01 am
|
susanbeebe:
|
RT @onepinktee: he can't be stopped - amazing! RT @mackcollier I'll post the transcript to #blogchat as soon as @lionelatdell passes out and we end it ;) |
|
4:01 am
|
TeeRiddle:
|
blogchat is over 1500 tweets for tonight? #blogchat |
|
4:01 am
|
ArtseyC:
|
YES! @TeeRiddle RT @TeeRiddle: @ArtseyC True, you can't please everyone, but would SM has/have helped that? #blogchat |
|
4:01 am
|
LisaNewkirk:
|
Great chatting! @ICT_GURU @JDEbberly @centsiblelife @sharonmostyn @KevinLyons @CathyWebSavvyPR @cesarinou @RoboAlt @MichaelWillett #blogchat |
|
4:02 am
|
JDEbberly:
|
@shih_wei Yeppers, this blogchat is STILL GOING STRONG 2 hours and counting!! WOOT! :) #Blogchat |
|
4:02 am
|
MaryAnnHalford:
|
@VictorCanada we can be stunning in many ways - good and bad! :) #blogchat |
|
4:02 am
|
LionelatDell:
|
@TeeRiddle Hehe... thanks for the offer :) #blogchat |
|
4:02 am
|
susanbeebe:
|
WOW >> RT @LionelatDell: started on phones for Dell 1993 man. I'm a hw and tech guy at heart. Made it into product comms in 1996. #blogchat |
|
4:02 am
|
MaryAnnHalford:
|
@daneblogger go to sleep! off to pack - great tweeting you tonight! #blogchat |
|
4:02 am
|
TeeRiddle:
|
@ArtseyC What do you think would be most effective? A blog, Twitter, Facebook or a combination? #blogchat |
|
4:02 am
|
LisaNewkirk:
|
Great chatting! @MaryAnnHalford @susanbeebe @CathyWebSavvyPR @liemnguyen @SuzanneVara @KseniaCoffman @monicalynn21 #blogchat |
|
4:03 am
|
LionelatDell:
|
@DaneBlogger Why is Dell blogging? I would say to educate and serve are my main goals. #blogchat |
|
4:03 am
|
Sue_Anne:
|
RT @MackCollier: @daneblogger You have to remember that not all engagement happens on the blog, some via email or on here in DMs #blogchat |
|
4:03 am
|
JDEbberly:
|
RT @LionelatDell: started on phones for Dell 1993 man. I'm a hw and tech guy at heart. Made it into product comms in 1996. #Blogchat |
|
4:03 am
|
susanbeebe:
|
RT @LisaNewkirk: Great chatting! @MaryAnnHalford @susanbeebe @CathyWebSavvyPR @liemnguyen @SuzanneVara @KseniaCoffman @monicalynn21 #blogchat |
|
4:03 am
|
MichaelWillett:
|
RT @LisaNewkirk GreatChatting! @ICT_GURU @JDEbberly @centsiblelife @sharonmostyn @KevinLyons @CathyWebSavvyPR @cesarinou @RoboAlt #blogchat |
|
4:03 am
|
susanbeebe:
|
RT @LionelatDell: @DaneBlogger Why is Dell blogging? I would say to educate and serve are my main goals. #blogchat |
|
4:04 am
|
Sue_Anne:
|
RT @LionelatDell: That listening period in April 2006 became the foundation for our SM strategy. We launched the blog 4 mos later. #blogchat |
|
4:04 am
|
JDEbberly:
|
RT @LionelatDell: @DaneBlogger Why is Dell blogging? I would say to educate and serve are my main goals #Blogchat |
|
4:04 am
|
TeeRiddle:
|
@LionelatDell What do you see in the future....say 3 to 5 years for the Dell blog/SM strategy? #blogchat |
|
4:04 am
|
LionelatDell:
|
@zenaweist Listening tools.. no question @Radian6 is the main one. Personally, I use @Techmeme and Google Blog Search. #blogchat |
|
4:04 am
|
VictorCanada:
|
@KevinLyons Thanks Kevin. Great night. #Blogchat |
|
4:04 am
|
TeeRiddle:
|
RT @LionelatDell: @DaneBlogger Why is Dell blogging? I would say to educate and serve are my main goals. #blogchat |
|
4:05 am
|
LisaNewkirk:
|
Thank you @LionelatDell @MackCollier @JDEbberly for an exciting and informative #blogchat |
|
4:05 am
|
susanbeebe:
|
@karimacatherine Ditto, right back at ya!! Love this time we have every week to tweet and learn together on #blogchat :) |
|
4:05 am
|
zenaweist:
|
@LionelatDell you have always had an "I'm here to help" vibe. That gift makes you a natural engager & conversationalist for DELL #blogchat. |
|
4:06 am
|
LionelatDell:
|
@TeeRiddle I'm scaling back on my # of posts to spend more time getting others involved. #blogchat |
|
4:06 am
|
LionelatDell:
|
@TeeRiddle That said, we tend to average about 5 - 8 posts a week on @Direct2Dell. #blogchat |
|
4:06 am
|
Sue_Anne:
|
Absolutely. The great this is now brands have an opp to listen/participate RT @firebelly: Isnt email and chat the original social? #Blogchat |
|
4:06 am
|
Sue_Anne:
|
RT @TeeRiddle: @elevenser if you aren't leading your brand then you need to evaluate your business model #blogchat |
|
4:07 am
|
KevinLyons:
|
RT @LisaNewkirk: Thank you @LionelatDell @MackCollier @JDEbberly for an exciting and informative <--- Great Night! Thanks all! #blogchat |
|
4:07 am
|
JDEbberly:
|
RT @zenaweist @LionelatDell you always had "I'm here to help" vibe. That gift makes you natural engager & conversationalist 4 DELL #Blogchat |
|
4:07 am
|
karimacatherine:
|
@MackCollier @JDEbberly : The #blogchat is on fire tonight. @LionelatDell is an amazing guest and is showing in action his approach |
|
4:07 am
|
ArtseyC:
|
@TeeRiddle Depends on the customer 1st, then the company's strategy, & what the problem is. Just like F2F, it has to be personal. #blogchat |
|
4:07 am
|
DenaBotbyl:
|
RT: @mikestenger Listen: If ur company is just going to sell & pitch & not actually build a relationship, then quit blogging. #blogchat |
|
4:08 am
|
Sue_Anne:
|
RT @LionelatDell from a company perspective... the visibility, the SEO goodness, all the other positives happen automatically. #blogchat |
|
4:08 am
|
liemnguyen:
|
Wow, everyone's still on #blogchat. Make sure you toss the drumsticks when you're done @LionelatDell! |
|
4:09 am
|
Sue_Anne:
|
RT @MaryAnnHalford: @SuzanneVara and best way to maintain control of message is to engage in SM and blogging #blogchat |
|
4:09 am
|
elevenser:
|
leading or owning?RT@Sue_Anne RT @TeeRiddle: @elevenser if you aren't leading your brand, you need to evaluate your business model #blogchat |
|
4:09 am
|
LionelatDell:
|
I see @wilsontan chimed in. He was a key person who helped us figure out how to listen: http://bit.ly/9pXiZH. Love you man! #blogchat |
|
4:09 am
|
TeeRiddle:
|
@LionelatDell Is video blogging a possibility for Dell in the future? Putting a face with the machine... so to speak.. #blogchat |
|
4:10 am
|
LionelatDell:
|
@JasonStPeter In the early days... listening was a very manual process. These days, tools make it easier. #blogchat |
|
4:10 am
|
JDEbberly:
|
@karimacatherine You sure got that right!!! This place is majorly addictive!! #Blogchat |
|
4:10 am
|
susanbeebe:
|
@LoriGama Oops I've been bad... cheating on Google Buzz as I tweet over here on #BlogChat :) Miss you too! |
|
4:11 am
|
wilsontan:
|
@LionelatDell Your trip to visit Singapore is long overdue, my dear friend. I can only camp out at the airport for so long! #blogchat |
|
4:11 am
|
susanbeebe:
|
RT @LionelatDell: I see @wilsontan chimed in. He was a key person who helped us figure out how to listen: http://bit.ly/9pXiZH. Love you man! #blogchat |
|
4:12 am
|
zenaweist:
|
@VictorCanada I'd say, I've been away from #blogchat too long, I'm dialing back in for good now. This stuff is too great to miss. |
|
4:12 am
|
LionelatDell:
|
@TeeRiddle 3 -5 years out, I see a much more integrated platform. Seamless content between Dell's blog and forum with Dell.com #blogchat |
|
4:12 am
|
ArtseyC:
|
What an exciting 1st time on #blogchat. Now I see why my DH is riveted every Sun nite. Thanks all for great convo, info & retweets. |
|
4:13 am
|
JDEbberly:
|
RT @LionelatDell: I see @wilsontan chimed in. He was key person who helped figure out how listen: http://bit.ly/9pXiZH Love u man! #Blogchat |
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4:13 am
|
liemnguyen:
|
Thx 2 @centsiblelife @Suburban_Media @KseniaCoffman @VictorCanada @dorasmith @CathyWebSavvyPR @ICT_GURU @sarasteinmd @LisaNewkirk #blogchat |
|
4:13 am
|
LionelatDell:
|
@TeeRiddle and much more seamless and aggregated conversations. We won't be the only company there. Many companies will be. #blogchat |
|
4:14 am
|
mmhemani:
|
RT @dotjenna: Social media is like a glass window into your character; if you're greedy, seedy or needy, we'll all know it. ~ dotJenna #blogchat |
|
4:14 am
|
JDEbberly:
|
@ArtseyC Mark Blogchat on your Sunday night calendar. This is not to miss, EVER!! You will learn LOTS!! :) #Blogchat |
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4:14 am
|
liemnguyen:
|
...And to @ArtseyC @murphchr for the input tonight #blogchat |
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4:14 am
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LionelatDell:
|
@zenaweist Thanks very much for that compliment Zena. That's a vibe I'm proud of. #blogchat |
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4:14 am
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VictorCanada:
|
@zenaweist Glad to hear. I believe #blogchat makes me better for my clients. |
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4:16 am
|
JDEbberly:
|
RT @LionelatDell: @TeeRiddle and much more seamless and aggregated conversations. We won't be the only co there. Many cos will be #Blogchat |
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4:16 am
|
LionelatDell:
|
@TeeRiddle Yes... we already do video blogging as a complement to content. See www.youtube.com/dellvlog. #blogchat |
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4:16 am
|
LionelatDell:
|
@wilsontan Point taken :) #blogchat |
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4:17 am
|
zenaweist:
|
@LionelatDell np, my friend, it comes from the heart. And you know me, I don't BS. See u in a few wks #sxsw #blogchat |
|
4:17 am
|
JDEbberly:
|
RT @LionelatDell: @TeeRiddle Yes... we already do video blogging as a complement to content. See http://www.youtube.com/dellvlog #Blogchat |
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4:18 am
|
LionelatDell:
|
Whew! That about does it for me folks. Thanks for the firehose of great questions. #blogchat |
|
4:18 am
|
susanbeebe:
|
RT @LionelatDell: @TeeRiddle Yes... we already do video blogging as a complement to content. See www.youtube.com/dellvlog. #blogchat |
|
4:18 am
|
cesarinou:
|
@LionelatDell What do you think is the most commong mistake SMB's make when they embrace the SM wave ( either via Blogs FB,etc) #blogchat |
|
4:18 am
|
ArtseyC:
|
Good night @MackCollier @LionelatDell @JDEbberly @LaurenGav @LiemNguyen @justinglover @TeeRiddle @DaneBlogger @robertomazzoni #blogchat |
|
4:19 am
|
LionelatDell:
|
Thank you and goodnight! Imagine thrilling barrage of drums here :) #blogchat |
|
4:19 am
|
kmullett:
|
Dag nab it...i missed another #blogchat. Will have to go check out the hashtag thread. |
|
4:19 am
|
TeeRiddle:
|
Good night everyone! Thank for the convo & thanks to @LionelatDell for taking the abuse :-) #blogchat |
|
4:21 am
|
VictorCanada:
|
@JulieZiemelis I have a client who is using a FB fansite as a blog. Hers is working well. How is yours working for you? #blogchat |
|
4:23 am
|
ArtseyC:
|
Good night @ICT_GURU @sue_anne @jfouts @Eric_Urbane @KseniaCoffman #blogchat |
|
4:24 am
|
MackCollier:
|
@LionelatDell Thanks SO much for joining #blogchat, looks like this might be our most active one ever! |
|
4:25 am
|
mattceni:
|
@MackCollier I used to sit across from @lionelatdell and his cube was just as active as tonight's chat. He's always been the MAN! #blogchat |
|
4:28 am
|
MackCollier:
|
Sorry I suddenly fell out of #blogchat, we have storms here and internet keeps going out |
|
4:29 am
|
zenaweist:
|
@MackCollier @lionelatDELL thank you for a info jam-packed #blogchat |
|
4:30 am
|
JDEbberly:
|
WOW, thanks a LOT, @LionelatDell !!! FASCINATING, absolutely ENGROSSING chat tonight!! :) Thanks @MackCollier !! #Blogchat |
|
4:35 am
|
zenaweist:
|
@JDEbberly thanks for the RTs tonight...excellent #blogchat tonight :) |
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4:35 am
|
MackCollier:
|
Guys pls make sure you follow @LionelatDell he was amazing tonite, wasn't he? #blogchat |
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4:38 am
|
susanbeebe:
|
RT @MackCollier: Guys pls make sure you follow @LionelatDell he was amazing tonite, wasn't he? #blogchat <<< YES he was, THANKS!! |
|
4:39 am
|
Sue_Anne:
|
RT @LionelatDell: @TeeRiddle Yes... we already do video blogging as a complement to content. See www.youtube.com/dellvlog. #blogchat |
|
4:41 am
|
karimacatherine:
|
RT @MackCollier: Guys pls make sure you follow @LionelatDell he was amazing tonite, wasn't he? #blogchat >>> {Clapping} |
|
4:46 am
|
Sue_Anne:
|
@LionelatDell Thanks for being such a willing expert for us to pepper with questions. :) #blogchat |
|
5:10 am
|
KevinLyons:
|
RT @curtsmith New blog: Look Ma, No Label http://bit.ly/bKH5GH <--- Great reveal of social media in music. #blogchat |
|
5:31 am
|
MackCollier:
|
Finally! Guys here is the transcript for tonite's #blogchat w @lionelatdell - http://bit.ly/9nmZBw |
|
5:31 am
|
MackCollier:
|
And yes, tonite's #blogchat was the most active one ever, over 1,600 tweets, almost double what we had last week! @lionelatdell is the man! |
|
5:33 am
|
KylieBriant:
|
For the BlogChat Truants ;) RT @MackCollier Guys here is the transcript for tonite's #blogchat w @lionelatdell - http://bit.ly/9nmZBw |
|
5:35 am
|
BLKMGK01:
|
RT @MackCollier Finally! Guys here is the transcript for tonite's #blogchat w @lionelatdell - http://bit.ly/9nmZBw |
|
5:35 am
|
ICT_GURU:
|
RT @MackCollier Finally! Guys here is the transcript for tonite's #blogchat w @lionelatdell - http://bit.ly/9nmZBw |
|
5:35 am
|
Sue_Anne:
|
@MackCollier Glad to have it back on Sunday. Too strange to try and do #blogchat and #journchat at the same time. |
|
5:42 am
|
shelleyryan:
|
@MackCollier I was lurking toward the end of #blogchat. Hope to participate next week! @lionelatdell was a trooper. :) |
|
6:22 am
|
robinwithani:
|
RT @jfouts: A startup can enter SM on a level playing field. This can give a huge advantage if they have a good plan and open communication #Blogchat |
|
6:52 am
|
AlexSchleber:
|
RT @MackCollier: Guys pls make sure you follow @LionelAtDell, he was amazing tonite, wasn't he? #blogchat |
|
6:54 am
|
catalogbiz:
|
I think great content and SEO will build traffic, PLUS you need a great brand voice, or people won't come back. #blogchat /via @loisgeller |
|
7:11 am
|
merrybubbles:
|
RT @jfouts: true RT @monicalynn21 Social med isn't going to cure a boring brand/company, just like it can't be the only marketing/pr tool used #Blogchat |
|
8:37 am
|
Katie_Green:
|
RT @LionelatDell: That listening period in April 06 became the foundation for our SM strategy. We launched the blog 4 mnths later. #blogchat |
|
9:29 am
|
summerfades:
|
RT @jfouts: A startup can enter SM on a level playing field. This can give a huge advantage if they have a good plan and open communication #Blogchat |
|
1:32 pm
|
LisaPetrilli:
|
Congrats Mack! RT @MackCollier:tonite's #blogchat was most active ever, over 1600 tweets, almost double last week! @lionelatdell is the man! |
|
1:45 pm
|
DawnEva:
|
@lionelatdell Thanks for the @Radian6 mention on #blogchat last night Lionel :) |
|
1:48 pm
|
LisaPetrilli:
|
@LionelatDell Thx for advice last night on balance bet time in social networks & time on D2D content.Taking advice to heart. ;) #blogchat |
|
1:52 pm
|
DawnEva:
|
@mackcollier Hi Mack, Just checking out last nights #blogchat stuff, great job! Thanks for the Radian6 mentions :) |
|
2:26 pm
|
MackCollier:
|
Guys if you missed last nite's #blogchat, first you need to kick yourself, then you need to get the transcript - http://bit.ly/9nmZBw |
|
2:27 pm
|
MackCollier:
|
@LisaPetrilli Thank you Lisa, I agree, @lionelatdell is definitely the man! #blogchat |
|
2:27 pm
|
StaceyHood:
|
RT @MackCollier: Guys if you missed last nite's #blogchat, first you need to kick yourself, then you need to get the transcript - http://bit.ly/9nmZBw |
|
2:27 pm
|
MackCollier:
|
@dawneva Thank you Dawn ;) #blogchat |
|
2:29 pm
|
grtaylor2:
|
@MackCollier Great #blogchat last night - Topic suggestion: Blogs and the Visual Artist |
|
2:29 pm
|
rockinrobync:
|
RT @MackCollier: If U missed last nite's #blogchat, first U need to kick yourself, then U need to get the transcript - http://bit.ly/9nmZBw |
|
2:31 pm
|
PROVENANCE:
|
RT @MackCollier: Guys if you missed last nite's #blogchat, first you need to kick yourself, then you need to get the transcript - http://bit.ly/9nmZBw |
|
2:33 pm
|
MackCollier:
|
Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
2:33 pm
|
kevinks:
|
Last night's #blogchat was my first. Much good was said, but nrly drowned out by the RTs. Transcript: http://bit.ly/9nmZBw needs summarizing |
|
2:33 pm
|
LisaNewkirk:
|
Good follow-up to last night's #blogchat from @mashable and @OPENForum: How to deal w/negative feedback in #SM http://bit.ly/bER2P4 #in |
|
2:34 pm
|
ChrisBatDell:
|
RT @MackCollier: Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
2:34 pm
|
LisaNewkirk:
|
RT @MackCollier: Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
2:44 pm
|
MackCollier:
|
@kevinks Sounds like an opp for you to do a recap post on #blogchat for your blog, then link to it here and get a lot of traffic, eh? ;) |
|
2:45 pm
|
handshake20:
|
@lionelatdell @MackCollier Thx 4 #blogchat feast of expertise. Regret couldn't attend. Thx to @zkellyq, got a taste! http://bit.ly/auu46c |
|
2:45 pm
|
MackCollier:
|
@kevinks The transcript is just the raw tweets in order, then anyone can take them & do a recap post summarizing, as I will later #blogchat |
|
2:51 pm
|
LPT:
|
RT @MackCollier: Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
3:12 pm
|
zkellyq:
|
Great #blogchat last nite w/ @LionelatDell. Here's my take-aways on corp blogging http://bit.ly/auu46c via @handshake20 |
|
3:15 pm
|
SunnyC:
|
Am I late for #blogchat? |
|
3:22 pm
|
phxreguy:
|
RT @SunnyC: Am I late for #blogchat? [Yep, it was last night...] |
|
3:25 pm
|
richmac:
|
RT @MackCollier: Guys if you missed last nite's #blogchat, first you need to kick yourself, then you need to get the transcript - http://bit.ly/9nmZBw |
|
3:31 pm
|
zkellyq:
|
@MackCollier Mack, here's my take-aways from #blogchat with @LionelatDell (great session!) http://bit.ly/auu46c |
|
3:36 pm
|
dj_justjay:
|
RT @MackCollier: If you missed last nite's #blogchat, first you need to kick yourself, then go get the transcript - http://bit.ly/9nmZBw |
|
3:40 pm
|
handshake20:
|
RT @zkellyq Great #blogchat last nite w/ @LionelatDell. My take-aways on corp blogging http://bit.ly/auu46c via @handshake20 |
|
3:48 pm
|
AmberCadabra:
|
@susanbeebe Hey Susan! Thanks for the #blogchat note about Dell last night. We indeed really enjoy working with them! |
|
3:56 pm
|
SunnyC:
|
@MackCollier I was late again for #blogchat. Got confused 4 d 1 millionth time w/ d time. Sigh. |
|
4:13 pm
|
KaitlynAliano:
|
I'm looking for great feeds to add to my Google Reader. If you have a blog & want a new subscriber, send the URL my way. #blogchat |
|
4:22 pm
|
DawnEva:
|
@elevenser Thanks for the Radian6 mention on #blogchat :) |
|
5:06 pm
|
dorasmith:
|
RT @MackCollier: Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
5:17 pm
|
susanbeebe:
|
@KaitlynAliano Ok, my blog is at http://SusanBeebe.com (Technology, SocialMedia and Projects) Subscribe via RSS and/or Email Thx! #blogchat |
|
5:17 pm
|
susanbeebe:
|
@KaitlynAliano Do you have a blog you'd like to share? I'd love to check it out, thanks! #blogchat |
|
5:18 pm
|
susanbeebe:
|
RT @MackCollier: Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
5:25 pm
|
liemnguyen:
|
RT @MackCollier: Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
5:55 pm
|
MackCollier:
|
Great #blogchat recap from @zkellyq (got one to share?) - http://bit.ly/bSGB9A |
|
6:20 pm
|
susanbeebe:
|
RT @MackCollier: Great #blogchat recap from @zkellyq (got one to share?) - http://bit.ly/bSGB9A |
|
6:36 pm
|
dotjenna:
|
What people need to succeed in social media is not another technical class, but a Writing Class. Writing skills are paramount. #blogchat |
|
7:12 pm
|
firebelly:
|
RT @MackCollier: Great #blogchat recap from @zkellyq (got one to share?) - http://bit.ly/bSGB9A |
|
7:20 pm
|
SEOcopy:
|
RT @MackCollier: Check out @lionelatdell's #blogchat tweets from last nite, its like the corp blogging encyclopedia! http://bit.ly/9CQO82 |
|
7:43 pm
|
kitmueller:
|
Re-Stoke @timcourtney: @firebelly I imagine smoke signals were the original social (right @pekpongpaet @kitmueller ??) #Blogchat |
|
8:13 pm
|
Mikinzie:
|
I think short blog posts can help readability without sacrificing content. What do you think? http://bit.ly/cVk79N #blogchat |
|
8:20 pm
|
MackCollier:
|
@artchickhb Awesome, I have a Twitter-crush on @charityhisle (sshhhh) sorry I just now followed back, trying to catch up from #blogchat! |
|
8:27 pm
|
jonathansaar:
|
@MackCollier is #blogchat back to permanent sunday 9pm again? |
|
8:28 pm
|
MackCollier:
|
@jonathansaar Yep #blogchat is back to Sun nite now and next week is OPEN MIC! |
|
8:32 pm
|
zkellyq:
|
Thanks @MackCollier & @firebelly for RTs! @LionelatDell was terrific. Go glad Mack introduced us all to him via #blogchat. |
|
8:33 pm
|
zkellyq:
|
RT @CASUDI: @zkellyq IMO great opportunity for a Start Up to get a step ahead with a blog (if done right :-) #blogchat |
|
9:16 pm
|
elijahweb:
|
Excited about utilizing some of the information I gained at last night's #blogchat! |
|
9:25 pm
|
THGBusiness:
|
#blogchat 2-21 recap: Corp Blogging with Dell's Chief Blogger Lionel Menchaca!: Last nite was our biggest and most... http://bit.ly/bjjvuI |
|
9:25 pm
|
AZSocialMedia:
|
#blogchat 2-21 recap: Corp Blogging with Dell's Chief Blogger Lionel Menchaca! http://bit.ly/dCF0Hq RT Please |
|
9:25 pm
|
davide_rosi:
|
#blogchat 2-21 recap: Corp Blogging with Dell's Chief Blogger Lionel Menchaca!: Last nite was our b... http://bit.ly/cYSjAp #theviralgarden |
|
9:25 pm
|
frankkohanek:
|
#blogchat 2-21 recap: Corp Blogging with Dell's Chief Blogger Lionel Menchaca! http://bit.ly/by8NSK #TheViralGarden |
|
9:26 pm
|
MackCollier:
|
#blogchat recap w @lionelatdell discussing corp blogging! http://bit.ly/9Pkqwt |
|
9:31 pm
|
SarahatDell:
|
RT @MackCollier: #blogchat recap w @lionelatdell discussing corp blogging! http://bit.ly/9Pkqwt |
|
9:55 pm
|
PSDungeonMaster:
|
@HOTlikesMexico It's pretty spectacular. Almost impossible to keep up with #Blogchat otherwise. #TweetDeck |
|
9:58 pm
|
bloggingtweets:
|
New @MackCollier: #blogchat 2-21 recap: Corp Blogging with Dell's Chief Blogger Lionel Menchaca! http://bit.ly/cWgGeK |
|
10:25 pm
|
handshake20:
|
RT @@mackcollier: Great #blogchat recap from @zkellyq (got one to share?) - http://bit.ly/bSGB9A |
|
10:56 pm
|
homebiz4you:
|
News: #blogchat 2-21 recap: Corp Blogging with Dell's Chief Blogger ... http://bit.ly/bjjvuI |
|
11:35 pm
|
Mandy_Vavrinak:
|
RT @MackCollier: #blogchat recap w @lionelatdell discussing corp blogging! http://bit.ly/9Pkqwt |
